Software Glitch Leads To $23,148,855,308,184,500 Visa Charges
Hmmm2000 writes "Recently several Visa card holders were, um, overcharged for certain purchases, to the tune of $23,148,855,308,184,500.00 on a single charge. The company says it was due to a programming error, and that the problem has been corrected. What is interesting is that the amount charged actually reveals the type of programming error that caused the problem. 23,148,855,308,184,500.00 * 100 (I'm guessing this is how the number is actually stored) is 2314885530818450000. Convert 2314885530818450000 to hexadecimal, and you end up with 20 20 20 20 20 20 12 50. Most C/C++ programmers see the error now ... hex 20 is a space. So spaces were stuffed into a field where binary zero should have been."
...is that this was not caught by validity checks. Was this perhaps an error that affected only the printing of the statement?
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Is not so much the error(stupid; but, if corrected, not ultimately a giant deal); but the response of the cardholder to the error:
"The bank kept him on hold for two hours, during which time he contemplated the impossibly bleak financial future that might await him. He also felt a stab of fear that he had saddled all his unborn grandchildren -- and their grandchildren -- with a lifetime of debt. "Down the generational line, nobody would have any money."
For fuck's sake, people, the credit card guys haven't actually bought a law concerning hereditary debt slavery yet, and this guy thinks that it is already on the books?
Muszynski compared the giant debt reprieve to receiving "an amazing Monopoly card that says, 'Bank error in your favor.' "
Pathetic. This guy is grateful that Visa condescended to fix their obvious mistake(this isn't some he said/she said billing dispute, this is someone who allegedly spent more than the world GDP at a gas station)? What is this cringing bullshit? Either this guy is just a sad sack or, rather worse, the "customer service" we get, along with the kangaroo courts that are "mandatory binding arbitration" actually make thankfulness for not being screwed a reasonable response.
Probably more offensive is that a glitch happened at all, large or small. It could have just as easily been $2.31 in which case he may have not noticed the overcharge and paid it. Charge several thousand people $2.31 too much and you can make an alright profit.
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