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Software Glitch Leads To $23,148,855,308,184,500 Visa Charges

Hmmm2000 writes "Recently several Visa card holders were, um, overcharged for certain purchases, to the tune of $23,148,855,308,184,500.00 on a single charge. The company says it was due to a programming error, and that the problem has been corrected. What is interesting is that the amount charged actually reveals the type of programming error that caused the problem. 23,148,855,308,184,500.00 * 100 (I'm guessing this is how the number is actually stored) is 2314885530818450000. Convert 2314885530818450000 to hexadecimal, and you end up with 20 20 20 20 20 20 12 50. Most C/C++ programmers see the error now ... hex 20 is a space. So spaces were stuffed into a field where binary zero should have been."

24 of 544 comments (clear)

  1. Hey by sonicmerlin · · Score: 5, Funny

    Interesting? You're assuming we're all computer geeks. Wait a minute...

  2. Minimum by Selfbain · · Score: 5, Funny

    So what was the minimum payment on that?

    --
    Well, it has never been successfully tested.
  3. Not an error by ArsonSmith · · Score: 5, Funny

    This is how Obama is paying for health care.

    --
    Paying taxes to buy civilization is like paying a hooker to buy love.
  4. So what's the big deal? by hyades1 · · Score: 5, Funny

    Isn't that about the cost of a couple of packs of smokes and a bag of chips at one of those gas station stores? If he filled up the truck, too...well, that would just about account for it.

    Dude should shut up and pay what he owes.

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
    1. Re:So what's the big deal? by Ant+P. · · Score: 5, Funny

      The "sin" tax on those smokes must have been part of the new anti-smoking bill.

      Wait... does that mean this is a sin tax error?

  5. Sensationalist article by Xoltri · · Score: 5, Funny

    He also felt a stab of fear that he had saddled all his unborn grandchildren -- and their grandchildren -- with a lifetime of debt. "Down the generational line, nobody would have any money."

    Give me a break.

    --
    -Xoltri
  6. What is truly appalling... by John+Hasler · · Score: 5, Insightful

    ...is that this was not caught by validity checks. Was this perhaps an error that affected only the printing of the statement?

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:What is truly appalling... by Anonymous Coward · · Score: 5, Informative

      No, it wasn't just the output. People were charged overlimit fees in addition to the erroneous amount.

  7. The Sad Thing... by fuzzyfuzzyfungus · · Score: 5, Insightful

    Is not so much the error(stupid; but, if corrected, not ultimately a giant deal); but the response of the cardholder to the error:

    "The bank kept him on hold for two hours, during which time he contemplated the impossibly bleak financial future that might await him. He also felt a stab of fear that he had saddled all his unborn grandchildren -- and their grandchildren -- with a lifetime of debt. "Down the generational line, nobody would have any money."

    For fuck's sake, people, the credit card guys haven't actually bought a law concerning hereditary debt slavery yet, and this guy thinks that it is already on the books?

    Muszynski compared the giant debt reprieve to receiving "an amazing Monopoly card that says, 'Bank error in your favor.' "

    Pathetic. This guy is grateful that Visa condescended to fix their obvious mistake(this isn't some he said/she said billing dispute, this is someone who allegedly spent more than the world GDP at a gas station)? What is this cringing bullshit? Either this guy is just a sad sack or, rather worse, the "customer service" we get, along with the kangaroo courts that are "mandatory binding arbitration" actually make thankfulness for not being screwed a reasonable response.

    1. Re:The Sad Thing... by geekoid · · Score: 5, Funny

      Anything more then "Huh, what an odd error" and you really need to check your reality.

      On the plus side you might be able to leverage:
      Hey, if Visa lends me 23 quintillion dollar, surely I'm good for another 100 billion.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:The Sad Thing... by An+Onerous+Coward · · Score: 5, Insightful

      Have you contemplated the possibility that maybe, just maybe, this guy was just cracking wise to the reporter?

      "Can I buy Europe on pump 4?" That doesn't really sound like a guy who was taking the bill seriously.

      --

      You want the truthiness? You can't handle the truthiness!

  8. I can hear the radio ads now by IGnatius+T+Foobar · · Score: 5, Funny

    "Do you owe $23 quadrillion or more on your credit cards? Well I'm about to tell you a secret that the credit card companies don't want you to know. You can settle your debt for pennies on the dollar and get out of debt fast!"

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    Tired of FB/Google censorship? Visit UNCENSORED!
  9. Re:meh by Darkness404 · · Score: 5, Interesting

    Just hyper-inflate the dollar enough and you could spend 23 quadrillion on a bag of chips. Just look at Zimbabwe ( http://en.wikipedia.org/wiki/Hyperinflation_in_Zimbabwe ) from the article "On January 16, 2009, Zimbabwe announced plans for imminent issue of banknotes of $10 trillion, $20 trillion, $50 trillion, and $100 trillion". So actually, its possible that the dollar could somehow inflate that high so 23 quadrillion isn't that much.

    --
    Taxation is legalized theft, no more, no less.
  10. Been there by Anonymous Coward · · Score: 5, Funny

    I must've put a decimal point in the wrong place or something. I always do that. I always mess up some mundane detail.

  11. Only Notice Large Glitches by WebmasterNeal · · Score: 5, Insightful

    Probably more offensive is that a glitch happened at all, large or small. It could have just as easily been $2.31 in which case he may have not noticed the overcharge and paid it. Charge several thousand people $2.31 too much and you can make an alright profit.

    --
    "During My Service In The United States Congress, I Took The Initiative In Creating The Internet." -Al Gore
    1. Re:Only Notice Large Glitches by dave562 · · Score: 5, Interesting

      Things like this happen where I work with our AT&T bills all the time. We're on the smaller end of businesses and have a little over 200 lines. At least a couple of times a year we find a number on our bill that isn't one of our numbers. We contact AT&T, they act baffled, and then they credit us for the error. It's so common that they barely even ask any questions when we dispute the charge. I have to imagine that there are numerous other businesses out there in the same situation, but they aren't going through their bills and are subsiquently paying for services they aren't even using. AT&T even has some BS verbage on their statements that says charges not disputed within 60 days can't be disputed. So they can ream someone for years, and then if the company finds out, they can only recoup the last 60 days worth of over charges.

  12. My question... by T-Bucket · · Score: 5, Funny

    Does he still get the airline miles for that one? I mean, even at 1 mile per dollar spent.... He can now book a first class ticket to mars...

  13. Visa Rewards? by WTSane · · Score: 5, Funny

    I hope it was on one of the cards that gives him 1% cash back.

  14. Re:stack garbage by nizo · · Score: 5, Funny

    Oh please... if the person on the phone knew anything about programming, they wouldn't be working the phones, they would be coding their apps like the guys who got promoted from answering the phones last week.

  15. Sounds like Red Dwarf by Ainu · · Score: 5, Funny

    Holly: Busy, Dave?
    Lister: Well, yeah. I am, actually.
    Holly: Oh, then you won't want to know about the two super-lightspeed
                    fighters that are tracking us.
    Lister: What?!
    Holly: I'll leave you to your bubble blowing, mate.
    Lister: No, Hol, come on, come on.
    Holly: They're from Earth.
    Lister: Three million years away?
    Holly: They're from the NorWEB federation.
    Lister: What's that?
    Holly: The North Western Electricity Board. They want you, Dave.
    Lister: Me? Why? What for?
    Holly: For your crimes against humanity.
    Lister: You what!
    Holly: It seems when you left Earth three million years ago, you
                    left two half-eaten German sausages on a plate in your
                    kitchen.
    Lister: Did I?
    Holly: You know what happens to sausages left unattended for
                    three million years?
    Lister: Yeah. They go all mouldy.
    Holly: Your sausages, Dave, now cover seven-eighths of the Earth's
                    surface. Also you left seventeen pounds, fifty pence in a
                    bank account. Thanks to compound interest you now own
                    ninety-eight percent of all the world's wealth, but since
                    you've hoarded it for three million years nobody's got any
                    money except for you and NorWEB.
    Lister: Why NorWEB?
    Holly: You left a light on in the bathroom. I've got a final demand
                    here for one hundred and eighty billion pounds.
    Lister: A hundred and eighty billion pounds! You're kidding!
    Holly: (wearing Groucho Marx disguise) April fool.
    Lister: But it's not April.
    Holly: Yeah, I know, but I could hardly wait six months with a red-hot
                    jape like that under my belt.

  16. Re:Yeeeaaaaahh... by HTH+NE1 · · Score: 5, Funny

    I had a roommate who had a calling card that had rolled over to maxint minutes remaining. He checked the balance on a speakerphone to prove it to me.

    --
    Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  17. Re:meh by BryanL · · Score: 5, Funny

    If inflation gets that bad, your currency *is* your toilet paper.

  18. Re:Extremely speculative. by Pallidrone · · Score: 5, Interesting

    Actually it looks even simpler then that. It looks like $2.31 was his amount and the rest was his CC number, since the 4885 is a typical Visa Check Card sequence issued by BofA. I wonder if this guy was smart enough to look at his card number and verify that was not the case here, especially before putting it out to the press.

  19. I'm afraid you're wrong, sir by HawkinsD · · Score: 5, Informative

    I'm afraid you're wrong, sir or madam.

    I am one of the victims of this programming error, and I can tell you that several thousand VISA debit transactions were miscoded with the same amount: $23,148,855,308,184,500.00.

    I was not smart enough to look at my card number before I sent it off to Consumerist so that VISA could be made fun of. Happily, the string does not contain my (or apparently anybody's) credit (or debit) card number.

    --
    Never attribute to malice that which can be explained by mere idiocy.