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Most Expensive JavaScript Ever?
ekran writes "A while ago Opera Software needed more servers. Not just a few servers either — they were planning Opera Mini's growth, implementing Opera Link, and My Opera was also growing quickly.
Most of the major hardware vendors grabbed their specs and came back with offers and sample servers shipped all the way to Oslo for testing. One of the biggest vendors, however, did not do their homework. They shipped the server, but when the Opera sysadmins started up the web-admin interface, they were met with a JavaScript statement that managed to piss off the whole company including the CTO. The script, apparently, locked out the Opera web-browser."
Why? I can see not bothering to test much on Opera, or putting a "We only support browsers X and Y." statement in the manual, or even not bothering about any issues that crop up if you use Opera to access the admin interface; but why would you deliberately add a check that breaks Opera?
This nonsense would never happen.
I started as a web developer in the mid-90s. I know how hard it is to develop for multiple browsers and versions. When Netscape and Internet Explorer 4.0 came out, they quickly gained the majority of market share. Many colleagues did not want to keep their sites compatible with 3.x browsers because they felt it was a pain. I would always hear the sentence, "They only have a 5% market share."
To me this was and still is a ridiculous attitude. You're OK randomly raising your middle finger to 1 in 20 potential customers visiting your site? What if that 1 in 20 is the wrong person? Obviously, in this case, they definitely raised their middle finger to the wrong people.
But this gets even worse, because Opera is not obsolete and is fairly standards-compliant. To top it off, the vendor specifically broke the web site for the browser they were too lazy to design for, rather than doing something that makes sense -- like investing time and money to reach a small but tech-savvy segment of the population.
All told -- shamefully -- it makes me feel a little Schadenfreude that it bit them in the rear.
The Institute of Incomplete Research has determined that 9 of out 10
Actually, he has a very valid point. In your Toyota example, you are forgetting that in order to support Toyota, you have increased development costs and time in order to support a very, very small percentage of users, compounded by the fact that supported browsers are free and can be installed in a matter of minutes.
If you hire a good developer your site should work for all browsers. It's not fucking rocket science.
Literalism isn't a form of humor, it's you being irritating.
You are assuming WAY too much. Some subcontractor wrote software to a specification that said support browsers x and y with functionality a,b,c,..q and pass these tests. To make sure some clever tester didn't find some obscure bug with Opera that would keep him from getting paid he just errored the browser out. This passed functionality testing and was approved. Later this now approved and standard code was delivered with the imbedded management card of a server that just happened to be shipped to Opera. The two events have nothing to do with each other and it unbelievably unlikely that for an account the size of Opera that someone would have done regression testing on their software to make sure it works with Opera's product.
There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
It is common to deliberately add a check that breaks the whole stuff when some 'unexpected' condition happens. You know, assertions.
Which one is better? Not working at all, or seems like working but a not-so-commonly-used-some-sort-of-admin-command somehow gets screwed and the web browser fires a do-not-touch-this-unless-you-want-complete-meltdown-command because there was some minor difference on the javscript engine parsing some parameters? Yeah, can be extremely rare, but if it isn't tested, nobody can be sure.
Obviously, the best thing to do would be to test all possible conditions. However, if you can't, then there can be three choices:
1) Leave it to the users, Nah, I'm not gonna test it.
2) Launch a big warning message and blame the users if something goes wrong, or
3) Make it never work when some unknown condition is reached.
Number 1 is perfectly reasonable when the worst consequence isn't so bad. For example, a web forum interface, or things like Facebook. Maybe number 2 would be better in most cases. But, if an untested scenario may cause huge, irrecoverable damage, number 3 may be the best choice. (You should remember that the product in question was the server management console, which can bring the whole datacenter down when things go wrong.)
My opinion is that, deliberately excluding Opera was a quite reasonable idea. Trying to sell a product that deliberately excludes Opera (web browser) to Opera (the company) was the stupid idea.
Don't forget this was demo hardware from companies responding to a tender. At this point Opera was still evaluating the hardware. Two things seem to have happened:
- the software was implemented with an abort for Opera, either because QA was not done for Opera.
- the vendor didn't appear to know what the primary product of Opera was, and what the browser requirements of their admin interface were.
While the first scenario is bad enough, the second is just unforgivable, since it shows to the customer that the vendor apparently made no attempt to know who their customer was.
Jumpstart the tartan drive.
You asked for it, ladeees and gentlemen! It may not be that grand masterpiece, Ode to a Small Lump of Green Putty I Found in my Armpit One Midsummer Morning, but I think this little joy from Prostetnic Vogon Jeltz should be enough to warm your hearts:
Oh freddled gruntbuggly, ...[drowned out by moaning and screaming]
Thy micturations are to me
As plurdled gabbleblotchits
On a lurgid bee
That mordiously hath bitled out
Its earted jurtles
Into a rancid festering
Now the jurpling slayjid agrocrustles
Are slurping hagrilly up the axlegrurts
And living glupules frart and slipulate
Like jowling meated liverslime
Groop, I implore thee, my foonting turlingdromes
And hooptiously drangle me
With crinkly bindlewurdles,
Or else I shall rend thee in the gobberwarts with my blurglecruncheon
See if I don't.
Cheers!
"What in the name of Fats Waller is that?"
"A four-foot prune."