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Student Suing Amazon For Book Deletions

Stupified writes "High school student Justin Gawronski is suing Amazon for deleting his Kindle copy of Nineteen Eighty-Four (complaint, PDF), because doing so destroyed the annotations he'd created to the text for class. The complaint states: 'The notes are still accessible on the Kindle 2 device in a file separate from the deleted book, but are of no value. For example, a note such as "remember this paragraph for your thesis" is useless if it does not actually reference a specific paragraph.' The suit, which is seeking class action status, asks that Amazon be legally blocked from improperly accessing users' Kindles in the future and punitive damages for those affected by the deletion. Nothing in Amazon's EULA or US copyright law gives them permission to delete books off your Kindle, so this sounds like a plausible suit."

23 of 646 comments (clear)

  1. 1984 by sys.stdout.write · · Score: 5, Insightful

    What class has 1984 as required reading and where can I sign up?

    1. Re:1984 by wstrucke · · Score: 5, Insightful

      We read that book in my HS english class as well. I'm surprised that you're surprised by that.

    2. Re:1984 by Runaway1956 · · Score: 4, Insightful

      The article doesn't say that the book was required reading. TFA states that he was using at least one paragraph for reference in his thesis. There is little to suggest how much of the book he was using, nor how many other books he was using for background material.

      The question has little to do with "required reading", but with a customer's rights. This student apparently paid for a legal copy of a book, and was using it in his studies. He has a valid complaint, IMHO - although his complaint is no more, and no less valid than that of a more casual user of Amazon's services. Breaking a contract, on the end user's part, is punishable by law, and often accompanied by punitive fees, penalties, and charges. Amazon has obviously broken a contract, so they should be looking at the same sort of penalties, scaled to fit.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    3. Re:1984 by Jah-Wren+Ryel · · Score: 5, Insightful

      1984 isn't on either side of the "conservative-liberal" spectrum, it is heavily on the freedom side of the "freedom-fascism" spectrum which is orthogonal to the "conservative-liberal" spectrum.

      --
      When information is power, privacy is freedom.
  2. This is really freakin' cool by TofuMatt · · Score: 5, Insightful

    As cool as Amazon can be, this was a lame move by them from many perspectives, and I hope this guy wins the case. Perhaps it could set a precedent against deleting data from users' devices in general.

    --
    -Matthew Riley "TofuMatt" MacPherson
    I have a website
    1. Re:This is really freakin' cool by wstrucke · · Score: 5, Insightful

      .... or another reminder to make sure to add every possible clause to the EULA so the vendor can do whatever they like.

    2. Re:This is really freakin' cool by shutdown+-p+now · · Score: 4, Insightful

      While true, this particular case seems to be very well-founded. I especially like how he doesn't sue them just for deleting the book (even though that's really what we would all like to get rid of), but for actual loss that he suffered as a result. It should make people who wouldn't otherwise take sides in that debate be much more sympathetic.

    3. Re:This is really freakin' cool by tsm_sf · · Score: 4, Insightful

      That's not the way it works. It is frightening that you'd think this was an acceptable or legal practice, but then I see plenty of pro-authoritarian posts on slashdot these days.

      --
      Literalism isn't a form of humor, it's you being irritating.
  3. Can they demand other items back? by Anonymous Coward · · Score: 4, Insightful

    I thought when I bought something from Amazon, that I owned it!

  4. Lesser of two evils? by redbeardcanada · · Score: 5, Insightful

    I get the feeling that this was a decision by Amazon based on what would cost them less. Either delete these and face user wrath, or let users who have the books keep them and settle monetarily with the copyright holder. I think they may have underestimated the true cost of losing reputation with their user base, lawsuit cost aside.

  5. One word by Norsefire · · Score: 4, Insightful

    If this was anything except 1984, this wouldn't have been news at all.

    Bullshit.

  6. Re:They didn't have the right to sell it... by MattRC · · Score: 5, Insightful

    "If this was anything except 1984, this wouldn't have been news at all." I completely disagree. Let's not give up the right to keep the information we buy entirely - it's bad enough that future generations may not own an encyclopedia, dictionary, thesaurus, or, potentially, ANY books/information that cannot be instantly taken away by certain companies or even the government or hackers. Sure, if there was some absolute guarantee that this would only happen in cases where a retailer sold something they did not have the right to sell, few people would care much. It's still bad, in that case, but the real worry is that, to pull a crazy hypothetical out of my *ss, Bush got re-elected for a 3rd term in the last election, decided to invade iran, invoked some war powers act to silence the media from complaining about it, and later started quietly pulling books from the virtual shelves ... books that might start dangerous thoughts. As crazy as it may sound, it's hardly crazy at all. People who want to do this exist - these types have been in power in various countries ... these types are IN power in some countries (N. Korea, anyone? And they're not alone - the media in Iran isn't all that free, is it?) In my opinion, this ability needs to be removed from the hardware - through the law. Simply having people complain enough that companies don't do this won't solve anything, backdoors will still exist.

  7. Re:No case by Imagix · · Score: 4, Insightful

    I disagree. The end user purchased the book in good faith and had absolutely no reason to even suspect that Amazon didn't have the US rights. What would have happened if Amazon had shipped physical books? Same sort of thing should happen. The end user still keeps the book, Amazon pays the appropriate damages to the rights-holders.

  8. Re:They didn't have the right to sell it... by Sandbags · · Score: 5, Insightful

    If you illegally sold an item, you can be required to pay punitive damages, and you can even go so far as to notify the buyers, but taking back the product (recalling it) is reserverd only for true "stolen goods" and even then only in rare cases, and usually not for retail products. Counterfeit products are often reclaimed, but not valid products sold simply without license or copywrite.

    Amazon should have paid the fine (if one was even imposed by the holder). By themsleves (and not thrhrough the action of a courth or dualy authorized agency) taking back this product, they have violated multiple premises in the doctrine of first sale, the commerce codes of the United States and likely multiple state laws, and the punishment for doing so should be significantly greater than the punishment would have been simply for the infringement.

    The customers though no fault of their owen purchaesed legally this unlicenced product. They did not buy it out of a truck or through some black market where a crime might be inferred, but through a well known and trusted retailer. Refund of money alone is insufficient in this case as once the product has been sold, the contract of sale is completed, and the product is now OWNED by the customer. Should Amazon want it back, the CUSTOMER becomes the seller, and has every right to set their OWN price for the return. As a student, that electronic copy might be FAR more valuable to me than a physical copy, and even if Amazon offered to replace the elctronic copy with one that WAS authorized for distribution, if it was not compatible with the Kindle, and supported the same notes file taken by the student, then it would not have been an equal value replacement, and asking the student, who was the legal woner of that product, to accept an inferior replacement, even for free after refund, may still not equate to the value of his loss (which can easily be measured in man hours repeating his effort in another form of the book, and correcting and correlating all the notes already takes, using a fair labor rate).

    --
    There is no contest in life for which the unprepared have the advantage.
  9. You get what you paid for by pembo13 · · Score: 5, Insightful

    And you paid for a device which was tethered to its master, which happened not to be you.

    --
    "Thanks for all the money you paid to us. We've used it to buy off ISO among other things" -Microsoft
  10. Re:Derivative work by nacturation · · Score: 5, Insightful

    Also, there's probably some boilerplate legal language included with the Kindle that says they are not responsible for data loss, etc., or if it kills your grandmother or dog.

    This isn't data loss. This is intentional destruction of data -- quite a different story.

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  11. Re:Nope, just an opportunistic american. by Anonymous Coward · · Score: 5, Insightful

    As a country, they're litigation happy. As a teenager, he's probably lazy and opportunistic. Put the two together ...

    or maybe he is willing to stand up and fight for his rights, and the rights of others. There is a reason why Slashdot isn't in German. Godwin!

  12. Re:Isn't an apology enough? by Chris+Mattern · · Score: 5, Insightful

    No, it's not. What would be enough? Amazon restoring every last one of these people their copy of 1984, paying whatever they have to to the copyright owners to make it legal. If they then don't reclaim the rebates they sent out, they will have totally redeemed themselves in my eyes, but restoring people their books is the bare minimum.

  13. Re:They didn't have the right to sell it... by Attila+Dimedici · · Score: 4, Insightful

    Amazon didn't know that it was still under copyright in the US, and didn't have the rights to sell it. When they discovered their mistake, they took it back -- removing the books and refunding the buyers' money. Damages paid to rights-holders are given to compensate for the fact that the violator can't remove every copy of the infringing product they sold; but in this case, they were able to. If this was anything except 1984, this wouldn't have been news at all.

    Perhaps it would not have been news, but it should be. The problem with e-books is that they can be edited after the fact with no reliable way to know which version is the original. This makes practical the kind of altering of history talked about in "1984".

    --
    The truth is that all men having power ought to be mistrusted. James Madison
  14. Re:They didn't have the right to sell it... by Stile+65 · · Score: 4, Insightful

    Really?

    FTFS: The complaint states: 'The notes are still accessible on the Kindle 2 device in a file separate from the deleted book, but are of no value. For example, a note such as "remember this paragraph for your thesis" is useless if it does not actually reference a specific paragraph.'

    It's a sad day when we don't even bother reading the SUMMARY any more.

    --
    I claim first use of "Error No. 0B" - or "No. 0B error." It'll be the new ID 10T!
  15. Re:Derivative work by siriuskase · · Score: 4, Insightful

    Unless or until copyright law mentions a difference, electronic products should be treated similarly to existing products which they claim to mimic. In this case, Amazon should have notified it's customers before recalling the books. If Amazon intends to recall by deletion, they most certainly should inform the users so that the deletion can happen at a time convenient to the customer. Burying a disclaimer in the TOS isn't a substitute since most TOS aren't written to be understandable and if I was the judge, wouldn't stand up in court unless they stated common sense, or practices that were already common. Deleting purchased software files from a customers computer is certainly not typical or expectable, unless you live in a country where books are seized an destroyed without warning. Can you imagine what would happen if Intuit suddenly deleted all existing copies of Quck Books? But, all legal issues aside, Amazon let a really big cat out of the bag. They immediately made competing products more attractive. And Kindle customers now know to make a backup copy.

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  16. Yes, but so far... by phorm · · Score: 5, Insightful

    Amazon, and big corps in general, are NOT the police, and do not have the rights as such.

  17. Precedent by _KiTA_ · · Score: 5, Insightful

    As cool as Amazon can be, this was a lame move by them from many perspectives, and I hope this guy wins the case. Perhaps it could set a precedent against deleting data from users' devices in general.

    Precedent is indeed the right worry here, but not quite in the way you're mentioning.

    1984 was not legally sold on Amazon.com's Kindle store. It's legal in almost every other country on Earth -- basically any country without corporate overlords demanding Copyright be extended to "Age of Mickey Mouse +20 years" in perpetuity.

    No, the real precedent that is very, very bad and very, very scary is that now, now publishers know that Amazon can remotely delete items from the Kindle, without user input.

    Textbook companies want to sell a textbook that's only good for 1 quarter? Why not? Not like you'll need it after this year, since we're gonna release the 351st edition to make sure students can't resell the deadtree back to the bookstore.

    Someone sues Amazon cause "Twilight" offends local obscenity laws? "Well golly gee, we're seeing you're connecting to a Cell tower in Bumfuck Idaho, we'll just auto-delete that Twilight book for you to avoid offending the prudes..."

    Or better yet. "Hey Apple, Amazon can just delete stuff from their Kindle remotely, why can't you delete any songs with Metallica in their filename / ID3 tags that don't match up with ones they've bought from us off iPods when they dock?"

    Amazon played a very bad hand here. They admitted they can screw over users on behalf of 3rd party companies. Worse, they admitted they will if asked.

    A very, very bad precedent all around.