Slashdot Mirror
Apple Tries To Gag Owner of Exploding iPod
David Gerard writes "The Times in London reports that Apple attempted to silence a father and daughter with a gagging order after the child's iPod music player exploded and the family sought a refund from the company. Well, at least they're not Microsoft. Or something."
Why not publicly give the girl a refund and then reiterate the fact that this can happen with ANY Lithium Ion battery, and that the odds of it happening to you are about 1 in 11 million, and even less if you use a modicum of care. Instead they get to meet the Streisand effect, drawing huge amounts of attention to a COMPLETE non-issue, making themselves look like (Godwin alert) Nazis and making the minor tech failure seem like a huge catastrophic problem, surely hurting sales. It really blows my mind that a tech savvy company like Apple can still honestly think that it is possible to hide knowledge in this information age. iDiots...
To the haters: You can't win. If you mod me down, I shall become more powerful than you could possibly imagine
What customer centric aura? Apple have been pulling stunts like this for a long time now...
The only reason I have an iPod touch is, at the time I got it, nothing else really fitted the bill for what I wanted.
So you only purchased it...because you liked the product.?
Sounds like apple made a product that you wanted. Sounds like they design with the consumer in mind.
He didn't say they were customer centric, but that they had a "customer centric Aura". The first requires a corporate culture that cares about the customer, the second requires a marketing department that works very hard to make the customer think you care about them. Amazingly a lot of companies work very hard at the second even though the first is much easier to accomplish (and harder to lose).
The truth is that all men having power ought to be mistrusted. James Madison
Yea, and yet you are allowed to take them onto a airplane... But not a bottle of water.
If information wants to be free, why does my internet connection cost so much?
Sounds like they design with the consumer in mind.
Delivering products that have the consumer in mind, and having corporate policies that also have the consumer in mind are two entirely different things! I'm sorry, Apple fans, but Apple is just as hognoxious as Microsoft in many respects. Better quality products? Sure, I suppose. Less bloodthirsty management? Nope.
The higher the technology, the sharper that two-edged sword.
Can I trade-in my 72 downloads for a female virgin? Actually I'll just settle for any female around age 20 and less than 140 pounds
140lbs sounds great until you realize she's 4'9". Never mind the fact that if you are chosing a partner based on age and weight you are bound to be very disappointed.
Aside-
I don't understand the male obsession with virgins. They're messy.
They are also typically disease free, not played out, and won't know enough to realize you suck at intercourse.
Aside -
I don't understand the male obsession with 20 year olds. They don't know shit!