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Comcast the Latest ISP To Try DNS Hijacking

A semi-anonymous reader writes "In the latest blow to DNS neutrality, Comcast is starting to redirect users to an ad-laden holding page when they try to connect to nonexistent domains. I have just received an email from them to that effect, tried it, and lo and behold, indeed there is the ugly DNS hijack page. The good news is that the opt-out is a more sensible registration based on cable modem MAC, rather than the deplorable 'cookie method' we just saw from Bell Canada. All you Comcast customers and friends of Comcast customers who want to get out of this, go here to opt out. Is there anything that can be done to stop (and reverse) this DNS breakage trend that the ISPs seem to be latching onto lately? Maybe the latest net neutrality bill will help." Update: 08/05 20:03 GMT by T : Here's a page from Comcast with (scant) details on the web-jacking program, which says that yesterday marked the national rollout.

10 of 352 comments (clear)

  1. Re:Serious question by HeronBlademaster · · Score: 5, Informative

    You're IT for a business. You have employees who check their e-mail from home, accessing your stuff via a split tunnel VPN.

    The computer tries to resolve internalmail.company.com, and normally this should fail, causing the computer to try the VPN's DNS server.

    Instead, your employee's computer gets Comcast's search page server. Their mail client times out.

    You get inundated with tech support calls.

  2. fucking idiots.....at least I have BIND by Indy1 · · Score: 5, Informative

    I've always used a linux box as my firewall /router box at home, and I've been running BIND as a caching DNS server. Fortunately this won't affect me, as I totally bypass spamcast's bullshit.

    --
    Lawyers, MBA's, RIAA? A jedi fears not these things!
  3. Re:Serious question by Mrs.+Grundy · · Score: 4, Informative

    My ISP does this. They also have an 'opt-out' option, but you know what that does? It still doesn't send an NXDOMAIN response like it should. Instead it redirects me to a site that is serving the standard windows site-not-found page. A horrifying experience for this mac/linux user.

    So I set up my own DNS server, which fixed the problem and sped up my internet connection since the ISP's DNS server was really slow.

  4. Re:Serious question by Anonymous Coward · · Score: 5, Informative

    It's a split tunnel VPN...

    That means first it tries to use the internet, then it tries the VPN. If I lookup foo.bar, and foo.bar doesn't resolve, it then tries on the VPN's DNS. That helps keep external traffic off the VPN. Internal traffic is still safe.

    Of course, if foo.bar instead of not resolving--points to comcast--then I never do the lookup...and the VPN ...is broken.

  5. Re:Serious question by Daniel_Staal · · Score: 5, Informative

    The name of the box is, of course, irrelevant. But you still have it wrong: Comcast's DNS server isn't affecting the company's internal DNS server, it is affecting their customer's box, who is your employee, making it so that they never query your internal DNS server.

    This happens precisely because they don't know anything about the internal network, and yet they are telling your employee they do.

    --
    'Sensible' is a curse word.
  6. Re:Serious question by HeronBlademaster · · Score: 4, Informative

    I fail to see, using your scenario, why Comcast's DNS server would effect the company's internal DNS server, thus creating the conflict you alluded to. Since I'm not sure why Comcast would know anything about the company's internal network...

    That's because you didn't pay attention to the scenario. We're talking about a split tunnel VPN. DNS resolution uses the following rules:

    1) try the usual (external) DNS server first. If it resolves, use that IP address for the communication.
    2) try the internal DNS (via the VPN) if step 1 returned NXDOMAIN, and if that resolves, use that IP address for the communication.
    3) otherwise, return NXDOMAIN.

    So if Comcast's external server returns a valid IP for the internal server, instead of NXDOMAIN, then your internal mail server will never be accessible to anyone using your company's VPN from a Comcast connection.

  7. comcast sponsors standards work on this topic by Anonymous Coward · · Score: 4, Informative

    http://tools.ietf.org/html/draft-livingood-dns-redirect-00

    note where author works.

  8. Re:Treewalk or OpenDNS by Sir_Lewk · · Score: 5, Informative

    HOLY FUCKING SHIT

    STOP SUGGESTING OPENDNS, THEY DO THIS SHIT TOO.

    Excuse my while I go blow a bloodvessel. Every single time a story like this comes up some idiot suggests OpenDNS and idiot mods initially mod them up.

    I'd link where this happened last time but for the life of me I can't figure out how to view more than my several dozen posts.

    --
    "linux is just DOS with a UNIX like syntax" -- Galactic Dominator (944134)
  9. Comcast's version is orders of magitude better... by nweaver · · Score: 4, Informative

    Comcast's version is an order of magnitude better than everybody else's.

    a: There is a REAL opt-out, that puts your DHCP lease to point to a DNS resolver that doesn't do this. I'll have to do this when I get home. Compare this with, eg, Verizon's pitiful opt-out instructions involving manually changing DNS settings.

    b: IF you had manually set your DNS resolver to a Comcast server, you are unaffected (they added new resolver addresses to do this), per previous discussions by the Comcast folks over at Broadband Reports.

    c: It does NOT get *.whatever, only www.*.(TLD), thus even when you don't opt out, it is at least limited to web-related typos. This is actually a big deal, as I think Comcast is the first one NOT to do it for everything.

    I don't like NXDOMAIN wildcarding (it was one of the motivations behind building the ICSI Netalyzr), but if an ISP is going to do it, Comcast's is actually well constructed to both limit collateral damage (it only gets www.*) and be able to be bypassed with a real opt-out.

    --
    Test your net with Netalyzr
  10. Re:Serious question by Tanktalus · · Score: 4, Informative

    We're talking about the DNS search, not actual routing. First you check the internet and then you search the VPN DNS. This is so that if $work is doing the same type of redirection (which is fine - it's their resources that they're serving, so if they don't want you going to playboy.com, that's their business) you can still reach the external network without using $work's resources. There's no reason why your employer's computer-use policies should interact with your home use, even when connected to the office over VPN.

    This requires that your DNS is resolved via the internet before VPN. And requires that the internet DNS behaves properly.