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US Call-Center Jobs — That Pay $100K a Year
bheer writes "BusinessWeek profiles a call center company called iQor which has grown revenues 40% year-on-year by (shock) treating employees as critical assets. It's done this not by nickel-and-diming, but by expanding its US operations (13 centers across the US now), giving employees universal health insurance, and paying salaries and bonuses that are nearly 50% above industry norms. The article notes that outsourcing will continue and globalization will continue to change the world's economic landscape. 'But the US is hardly helpless. With smart processes and the proper incentives, US companies can keep jobs here in America, and do so in a way that is actually better for the company and its employees.' Now if only other companies get a clue as well."
IQor also invests in technology designed to make its employees more efficient
Like donuts, and the possibility of more donuts.
What does this have to do with Sarah Palin?
I suspect that in 10 years a computer will be the new support representative. Then I can tell it how bad I hate the company it works for while not feeling bad about it...
Just don't tell it how you feel about Windows 8 :P
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An MBA is like a pilot's license where they only trained you to fly into the ground. With your grade being based on how quickly you can get to the ground.
pick any 3 letters
Are 'POO' and 'ASS' already taken?
Does that mean instead of outsourcing the grunts, they outsourced the CEO?
No wonder companies are outsourcing if all USAsians think they have to be overpaid that much
What do Asians living in the US have to do with it?
Free Martian Whores!
Yeah, because donuts make cops, faster, better, stronger, more intelligent... ^^
Any sufficiently advanced intelligence is indistinguishable from stupidity.
You should see them before the donuts....
I think you mean
Work it harder, make it better
Do it faster, makes us stronger
I just like the juxtaposition of "full dental" with "unlimited free soft drinks". :)