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Bug Means High School Students' Schedule Errors May Last Days

Hugh Pickens writes "The Washington Post reports that thousands of high school students in Prince George's County missed a third day of classes Wednesday, and school officials said it could take more than a week to sort out the chaos caused by a computerized class-scheduling system as students were placed in gyms, auditoriums, cafeterias, libraries and classes they didn't want or need at high schools across the county and their parents' fury over the logistical nightmare rose. 'The school year comes up the same time every year,' said Carolyn Oliver, the mother of a 16-year-old senior who spent Wednesday in the senior lounge at Bowie High School. 'When I heard they didn't have schedules, I was like, "What have they been doing all summer?"' When school opened Monday, about 8,000 high school students had no class schedules and were sent to wait in holding spaces while administrators tried to sort things out." (More below.)

30 of 443 comments (clear)

  1. Schedules are important. by tacarat · · Score: 5, Funny

    One must know which classes to ditch.

    --
    "Common sense will be the death of us all"
    1. Re:Schedules are important. by PolyDwarf · · Score: 4, Insightful

      I for one can't wait until this "government school scheduling program"

      is applied to my government-run healthcare system to schedule patients.

      Yay?

      I guess reading the summary is hard, where it's stated they spent $4.1 million on the system. And if you look at the linked website for the company, it looks to be a private company based in Arizona, not anywhere near where the district is.

      So... Yay?

    2. Re:Schedules are important. by lgw · · Score: 4, Informative

      Maybe you've missed the huge argument over school vouchers and all the parents who'd like nothing more than to end socialized schooling for their kids? Of course, that does get to the point. Few would argue against having a governement option for health insurance, even assuming it will end up sucking and only poor people will use it (I'm a fairly hard core libertarian, but you can't escape the logic: diseases are contagious). There's pretty strong objection to having government-only health insurance, because it will end up sucking and no one will want to use it.

      Every government program I can think of that doesn't suck badly has two things in common: a limited amount of money changing hands, and a limited amout of power over peoples lives.

      Most of the debate, false information, prorganda, and shouting over this health care issue stems from a failure to distinguish clearly between "government option" and "government only" on all sides, including a fairly outspoken set who argue "pretend government option, but really governemnt only once we fool the voters". Fear of that last part seems to really be fanning the flames, and with the recent history of congresscritters voting on bills they haven't actually read, that last bit is a reasonable fear.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    3. Re:Schedules are important. by lgw · · Score: 4, Insightful

      On the specific subject of vouchers, the obviousy right answer is for everyone to divide the cost of the fixed overhead for schools, but for parents to have the option of a voucher for the per-student cost. That works out well for everyone, so you'll never see it in action.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    4. Re:Schedules are important. by pluther · · Score: 5, Insightful

      Of course, the scheduling was fine until they replaced the government system they'd been using with a privatized system.

      But, hey, don't let mere facts get in the way of your political opinions. I understand you might not have time to read even the summary when you have to be worried about Obama replacing your doctor with someone willing to kill your grandmother.

      --
      If the masses can keep you down, you're not the Ubermensch.
    5. Re:Schedules are important. by radtea · · Score: 4, Insightful

      Every government program I can think of that doesn't suck badly has two things in common: a limited amount of money changing hands, and a limited amout of power over peoples lives.

      Or is run by a non-American government.

      The only reason government-only health care might be a bad option in the US is because it would be the American government running it, and the American government is uniquely and completely dysfunctional when it comes to delivering effective domestic programmes.

      Here in Canada we have government-only health care, for all practical purposes: the Canada Health Act makes it effectively impossible to deliver health care services outside of the government system, although we are starting to see more private-care options due to long waiting lists for some procedures in some parts of the country, and the government-run courts have ruled that "access to a waiting list is not access to care."

      However, despite the undoubted issues with our system, we live longer than Americans and spend less money per capita on health care than the PUBLIC health care system in the US spends, much less the vastly inefficient and ineffective private system. And this despite being more ethnically diverse and having a much smaller, more thinly-spread population than in the US.

      So it is clearly and simply false, a flat-out contradiction of fact, to say that public-only health care necessarily sucks. To believe that is exactly equivalent to the belief that the Sun moves around the Earth. The only way anyone could believe it is as an article of faith, side-stepping all the empirical evidence to the contrary.

      I mention Canada's system here because it is the one I'm most familiar with, but their are plenty of European systems that are closer to the mixed public option system the US is talking about, and they all work at least as well as Canada's and some better. But in most cases the public aspect of the system does a good job of delivering basic care. The logically disabled will at this point for some reason always point to the few places with sucky public systems, as if "some public systems suck" in some way disproves the undoubted empirical fact that "many public systems do not suck."

      There's very little point in arguing with people blinded by faith, so I doubt merely pointing out raw empirical facts will convince you of anything. But hopefully other people reading will discount your delusional--but mysteriously common--view a little bit more.

      --
      Blasphemy is a human right. Blasphemophobia kills.
    6. Re:Schedules are important. by Airline_Sickness_Bag · · Score: 4, Informative

      They are, essentially, paying over $512 per student for this software.

      No, there are 130,000 students in Prince Georges County public schools. So that works out to $31.54 per student.

  2. Send the kids home? by eln · · Score: 4, Insightful

    I understand that there might be some concern with unleashing all these teenagers on the unsuspecting public, but after all they have been home all summer, so making them stay there for another couple of days while they get all this sorted out doesn't seem like that big of a deal. Nothing good can come of packing a bunch of teenagers into one room with nothing to do (and especially no air conditioning!). At the high school I went to, there would have been at least 2 fights on the first day of such an arrangement, and it would have gone downhill from there.

    Oh yeah, and don't most schools have their administrators, and usually the teachers, report in at least a week before school starts? Wouldn't that have been a perfect time to conduct audits and make sure everything was ready for the students to arrive?

    1. Re:Send the kids home? by maxume · · Score: 4, Insightful

      Even worse, we are more concerned with 'instruction' than 'learning'.

      --
      Nerd rage is the funniest rage.
    2. Re:Send the kids home? by mctk · · Score: 5, Informative

      Wouldn't that have been a perfect time to conduct audits and make sure everything was ready for the students to arrive?

      I'm guessing you haven't worked in a public school? Two years ago I got my classroom assignment 3 days before students showed up. My co-worker had 1 day. Instead of curriculum planning, we spent the time running around the halls trying to find desks for students, the teacher's manuals for our books, get appropriate keys, etc.

      Oh, and we also had a part time counselor in charge of 300+ students' schedules at our school and another 300+ at our neighbor school. A student shows up who hasn't registered? The secretary will put her in some temporary classes until a week later when the counselor can actually review her transcript and place her accordingly.

      No one is sitting around that week. There's a thousand jobs that need to be done, but the districts keep cutting support staff and putting it on the shoulders of teachers and counselors. I wouldn't be quick to blame anyone in that school building.

      --
      Paul Grosfield - the quicker picker upper.
    3. Re:Send the kids home? by Eil · · Score: 4, Interesting

      I understand that there might be some concern with unleashing all these teenagers on the unsuspecting public

      1. A LOT of parents treat school like a babysitting service and couldn't stand the thought of their precious little snowflake sitting around at home unsupervised. Something tells me there would be more than a few angry parents (and probably some lawsuits, unfortunately) if the students were sent back home without advance notice.

      2. A LOT of public school administrators treat school like a prison and would much rather see thousands of students sitting around all day on a gymnasium floor than release them back to their comfortable homes while the administrators slaved away at fixing the scheduling problems. Also, sending them home would be like admitting there was a real mistake whereas making the students sit around idle is just a temporary setback.

      I swear to FSM, my daughter will never see the inside walls of a public school.

    4. Re:Send the kids home? by apoc.famine · · Score: 5, Insightful

      "Instruction" isn't in the teacher contract. (I should know - I signed 5 of them before I wised up.) The wording is "student contact days" and "student contact periods".
       
      My school ran into the same thing with snow days. If we had 2/3 of the students in school for more than a half-day, it counted as a "school day", according to the state and the district. If the weather was bad, send the kids to school. If it gets worse, we send them home at noon, and it doesn't count as a snow day, and we don't have to go a day later into the summer.
       
      School is NOT about "instruction". If you think that, you're sorely misled. School is about a few major things:
       
      1) Basic workplace skills. Reading, writing, addition and subtraction, showing up on time, dealing with your boss.
      2) Babysitting for parents who at are work.
      3) Learning to deal with people.
      4) Learning to take tests. (This is the big one!)
       
      One of the things that struck me most, going back into a high school after being out for almost a decade, was that the kids were TOTALLY unable to think. In fact, I went out and a had a few drinks with a woman who was student-teaching in my building. She was working on both a HS and Elementary certification, so was student teaching in both schools. She was told by an Elementary school math teacher that her test was inappropriate, because "The kids aren't used to that. They are used to being told stuff, and the test sees whether or not they remember it. They aren't used to having to think about it and use it." I would have called BS on that, but she had a few drinks in her and was shaking with rage as she recounted that, so I took it as near the truth.
       
      Einstein once said, ""The only thing that interferes with my learning is my education." If it was true then, it's definitely true now.

      --
      Velociraptor = Distiraptor / Timeraptor
    5. Re:Send the kids home? by twostix · · Score: 4, Interesting

      My step son does (goes to public school) he's eight years old in third grade and goes to school to play fun exciting games and get stickers for writing one broken sentence and then comes home in the afternoon to learn.

      His mother and I have butted head *numerous* times with his teacher, counselors (counselors in primary school...why?) and principle a few times about the fact that he and half is class are functionally illiterate and the school doesn't seem to be in the least bit concerned about it. This is after we pulled him out of another public school because of the same problem. That is no interest in teaching children to read, write and do maths. It's *all* "social" and not even what I would call "social" as some of the things they learn are decidedly anti-social.

      Apparently social skills and self-esteem building are more important than the fact that he can't read books that me and his mother could read in first grade. We do our best with him but given that we only have him for two hours a night and are already considered "overly strict" and "pressure" parents by his school for trying to teach him ourselves (reading, writing and maths) for a few hours on afternoons and weekends there's not much else we can do as long as he's in that system.

      He'll be out of the public system at the end of this year though. After spending his summer holidays with a tutor he'll be going straight into a private school to repeat the third grade.

      So I'm with you my own children (18 months and six months) will *never ever* see the inside walls of a public school building. As it is I'm already responsible for one damaged child because of the mistake of trusting the state school system.

      I weep for this generation of public school children - the first in some larger untested social experiment.

  3. Happened in Dallas ISD too by trybywrench · · Score: 5, Interesting

    My wife teaches Journalism at a low income high school in Dallas. A few days before school started she was worried about scheduling and so were her coworkers since an online system they're suppose to be using had no schedules in it. Her first day was met with 60 kids in one of her Journalism class, only 5 had orginially signed up. This is a very poor school ripe with gangs which have to be kept apart but with the scheduling farked all the kids were all mixed together. She was in tears on the phone with me worried that if a fight broke out she wouldn't be able to get out of her room since she has to cross the entire class to get from her desk to the door. Her school won't let her carry a concealed weopen, I want her to carry my pistol but I'm afraid if she gets caught with it there would be criminal charges filed.

    The second day she submitted about 200 schedule changes to the counselors and had managed to get her class size down to 40. Any known bad kids she just told to leave her class, they just leave school and never come back (the first week or so is the worst then the trouble makers just stop showing up).

    Today she showed 1/2 her students a video and tried to teach the other half, I'm guessing she'll do the same tomorrow but switch halves.

    As of right now next Monday is declared a "do over first day of school" and the schedules are promised to be fixed. No one believes it though.

    --
    I came to the datacenter drunk with a fake ID, don't you want to be just like me?
    1. Re:Happened in Dallas ISD too by Anonymous Coward · · Score: 5, Insightful

      Her school won't let her carry a concealed weopen, I want her to carry my pistol but I'm afraid if she gets caught with it there would be criminal charges filed.

      That is some seriously fucked up shit.

      If your wife's life is that valuable to you (and I don't doubt that it is), the solution is not to throw firepower into the mess, it's to get her out of it. I fully support the second amendment but brining a gun into any school, not matter how "low-income," is about the dumbest thing I've ever head.

  4. School doesn't work like you think. by DerekLyons · · Score: 5, Informative

    'When I heard they didn't have schedules, I was like, "What have they been doing all summer?"'

    I suspect the schools don't run the scheduler until a few days before school actually starts - Teachers can die (happened my senior year), quit, not show up for work, classrooms may be unavailable for many reasons, etc... On top of this, they don't actually know how many students are going to show up until registration closes (typically a week before class starts).

  5. Re:What have they been doing all summer by Trepidity · · Score: 5, Insightful

    What does this teenage-Randian rant have to do with the parent comment? The article asks what schools were doing all summer, and the comment is that they were not working, because they weren't employed. Your argument that they shouldn't have ever been employed because omg RON PAUL isn't actually relevant to that point.

  6. Re:Big deal by CannonballHead · · Score: 4, Insightful

    the major draw of high school isn't so much learning more as it is socializing with other teens.

    Yup. Gotta love socializing with teens. It does wonders for your maturity when you have to interact with adults...

    Incidentally (previous paragraph was sarcastic, btw), I was homeschooled. It's interesting to me that "no social life!!!!11" was one of the major "what, you were homeschooled?" reactions when I went to a junior college for two years. It would appear that "learning" takes second place to "fun" and "social life." Apparently, education is secondary to teenage social skills when it comes to business after college.

  7. This is all Robert's fault. by bistromath007 · · Score: 5, Insightful

    http://xkcd.com/327/ That fuckin' kid. :|

  8. Re:What have they been doing all summer by Mr.+Slippery · · Score: 4, Insightful

    Anyone who pays taxes (most people) pays for schools, whether they like it or not.

    Actually I believe in many areas, schools are funded by property taxes, which not everyone pays.

    Failure to pay those taxes will result in the police coming to kidnap you and lock you in a cage.

    When it comes to property taxes, if you want the government-run police to enforce your government-issued deed to your home (on land whose ownership chain rests on some sort of government conquest), I don't think you have much philosophical basis for objecting to paying up. If you want to play the property game, ante up and pay your taxes.

    And think it's awfully rare for them to point guns at you for back taxes, unless you're engaging in some sort of fraud. They just seize your bank accounts. If you don't have enough in your bank accounts, they might seize stock assets (in corporations created by government charter) or real estate assets (see above). But the days of capitation taxes, where the government comes along and says "pay me $20 a head or go to jail", are long over.

    --
    Tom Swiss | the infamous tms | my blog
    You cannot wash away blood with blood
  9. Using Common Sense...? by sampson7 · · Score: 4, Interesting

    I guess I have this idealistic vision of what should happen here. Conregate the students and ask, "Who's took Algebra last year?" Take the first 20 (okay, 30) student who raise their hand, lead them to math class. "Who's in 9th Grade and hasn't had English yet?" Lead another group away. "Who took chemistry....? Biology...?" I know, it would never be that easy, but I still have some idealistic vision that a group of adults could really teach something; after all, the teachers are just as much victims of this as the students.

    Also, keep in mind, this is Prince George's County -- a jurisdiction that in the 1970s capped property taxes at then-existing levels, and allowed only minimal increases since. Combine that with a high population of at-risk students, large pockets of poverty, serious struggles with drugs and crime in the community -- and you have a recipe for disaster. At some level, the people of Prince George's County get the educational system they pay for. And they are cheap, so the fact that they don't have the computer resources that they need is entirely par for the course (sadly).

  10. Re:This is high school? by nomadic · · Score: 5, Funny

    What kind of high school is THIS? We were lucky to have basic computer classes when i was in high school. Sewing and piano? Spoiled bastards.

    My high school had sewing and piano, those classes were held on Thursdays (aka "foie gras and caviar day" at the cafeteria, between yachting class and equestrianism.

    Ha, actually I am a proud product of the New York City public school system, where we counted ourselves lucky if the history books were published late enough to let us know when WW2 ended.

  11. Re:What have they been doing all summer by fuzzyfuzzyfungus · · Score: 4, Interesting

    In fact, while public school teachers are typically not paid during the summer(whether this counts as "vacation" or "unemployment" depends on how much they are paid the rest of the year and/or who they've married); but it is pretty common to have at least a subset of admin and support staff on site year round. Some of it is just salary padding fluff, I'm sure; but there is a lot of real work to do at a school over the summer.

    Schedules get made up(well, usually), buildings get cleaned and repaired, IT projects that would be too disruptive for the year(or take too much of the IT staff's time when they also have to deal with user support) get done, pallets of textbooks, paper, lightbulbs, etc. get moved about.

    I'm not too surprised by this story, really. You see errors at least as flagrant in much higher profile corporate and government projects, so it isn't like IT deployments crashing and burning is all that uncommon, even among people with deep pockets who should know better. In a school, you've probably got a more or less bare bones staff of IT, who spend most of their time doing basic support, working with some horribly crufty abomidation from a vendor who deserves to die for their programming sins; but also has years of experience building software that caters to the specific needs of school systems(Sure, anybody, right down to that 15 year old who just discovered LAMP and sourceforge, could build a better frontend, and better DB backends are given away in the backs of "learn linux for morons in 10 minutes" books; but software that promises to automatically send out report card notifications to parents in a manner that correctly navigates the laws for information disclosure/nondisclosure when you have one or more divorced/separated/custodial/noncustodial/court-appointed-guardian/whatever parents in the picture? Not so common). It's more or less a matter of time before something bad happens.

  12. Re:What have they been doing all summer by sexconker · · Score: 5, Funny

    RON PAUL is always relevant.

  13. Re:As a Maryland Resident.. by Airline_Sickness_Bag · · Score: 5, Interesting

    Both of my kids are in Prince Georges County public schools. They are both in the science and technology magnet program at Eleanor Roosevelt HS. Two years ago, they used mygradebook.com for teachers to use, and it was a breeze to check on grades, see what assignments were due (and what assignments were missing), etc. It was an easy sytem to use, and worked well. Last year ERHS was forced to use the SchoolMax system. It was a disaster. So I'm not surprised that the problem was caused by the SchoolMax software.

  14. Re:Class scheduling is hard work, yo! by MartinSchou · · Score: 4, Interesting

    A pair of entrepreneurs were giving a talk at my university about their successes and failures in the start-up phase of their company.

    They had been spending about 18 months straight building a class scheduling program, and had gotten it to work, but they felt their four day run time was way too long to market, and couldn't figure out how to improve the speed and were about to give up. They were using an old version of the university's students, teachers, student's course wishes and rooms.

    At a party at the university one of them was talking to someone from the school's administration and after a couple of drinks they got to talking about the work he was doing, and he mentioned the 36 hour run time, which made the administration guy look quite surprised, as they were used to having a two week run time on their current system, which they were happy with, as it was one of the fastest on the market.

    Now, this anecdote was somewhat old at the time, but his point was "a product may seem worthless to you as an outsider of the industry, but that doesn't mean it isn't better than what's available". My point is that these type of scheduling takes a long time to complete

  15. Re:Doesn't suprise me by Malkin · · Score: 4, Interesting

    Heh, you don't have to tell me. I grew up in Upper Marlboro, and did all my schooling in the PG County School System. Back when I was in middle and high school (in another decade), it was fairly routine for me to have to sort out some kind of heinous scheduling snafu at the beginning of each year. Given that I was out at the edge of the area covered by my high school, bizarre bus schedule errors were almost guaranteed, as well.

    The most spectacular goof-up while I was there was the time they refused to close schools one morning, when a blizzard was rolling in. After freezing to death at the bus stop, waiting for our late bus, we had a grueling trip through white-out conditions to the school. The Beltway looked like some kind of post-apocalyptic nuclear survival horror movie, littered with snow-covered jack-knifed tractor trailers and wrecked cars. By the time we finally reached the school building, we were told that school was canceled. However, we could not simply turn around and go home. Oh no. Instead, the bus was obligated to go back to the first school on its evening routes, to pick them up and take them home, first. We were the last school on the evening routes. So, needless to say, the bus didn't even show up to take us home until stupid-o-clock at night, when we should have been going to bed.

  16. Re:What have they been doing all summer by apoc.famine · · Score: 4, Interesting

    You're wrong. I taught for five years, so let me set the record straight:
     
    Most teachers have their salary spread over the entire year. The first two years I taught, I got a check every 2 weeks, whether or not school was in session. The last three years, they dumped a lump-sum into my bank account at the end of June. Still, this doesn't make a lick of difference. The teachers don't make the schedule - that's the duty of the administration, who IS paid all year. Generally, they sign a 220-250 day contract, which means they work through most of the summer.
     
    Once upon a time, when I was a new teacher, we got a new principal and a new head of guidance. They were tasked with scheduling classes for the school over the summer. Because they were new, the district shelled out something like $10k to send them to a 3 day training session put on by the maker of the scheduling software the district had purchased.
     
    They packed their bags, and flew out to the resort where this was happening. They attended the first day of the training, and it was very easy stuff. Stuff they already knew. So they blew the other two days off, and had themselves a nice vacation.
     
    Fast-forward to the end of the summer, and the principal had deleted two weeks of work on the schedule by accident, the classes were all fucked up, and nothing was working. On the first day of school, there were all sorts of issues, and it took a week or two to hammer it all out.
     
    And by "hammer it all out", I mean, "Schedule Calculus and Physics at the same time, so students have to choose. Schedule AP English and AP History at the same time, so students have to choose. Schedule chemistry classes and labs a period apart, so the teacher is forced to break instruction into tiny bits, and rush through minimal labs."
     
    For three years, my school went through a nightmare of scheduling. When they got rid of the horrifically incompetent administrators, it got much better.
     
    How much do you want to bet that the administrators in charge of scheduling this district went on a vacation instead of a training session for the software?

    --
    Velociraptor = Distiraptor / Timeraptor
  17. Re:Class scheduling is hard work, yo! by ShakaUVM · · Score: 4, Interesting

    If you have six classes of Math students, then you need six Math classes and you need to find the teachers for them. If a teacher dies/whatever, you still have six classes of Math students. Yes, the administration may have to scramble to find a replacement teacher, but that doesn't affect the scheduling of classes: substitute new Math teacher in place of dead Math teacher.
    >>My point is that these type of scheduling takes a long time to complete

    The problem is a lot harder than most people think.

    The issue isn't 180 kids wanting to take math. It's 180 kids that are taking wildly different class loads, but are all at the same level of math, and so need to be grouped together somehow into 6 classes, assigned only to teachers which are qualified to teach that class, but not teaching another class during the same time period.

    If we ran our schools Japanese-style, with everyone taking the same classes together, the solution is simple: rotate your teachers through each of the classes - the kids stay in one class, but the teachers circulate.

    But our college entrance requirements are so strict now, optional classes are now absolute constraints on the problem. Student A MUST have Precalculus, Sophomore English, American History, Science 3-4, and French 3-4, and wants to take Journalism 3-4 during period 4 during 2/3rds of the year and Volleyball during period 6 at the end of the year. Whereas student B needs chemistry, Sophomore English, French 3-4 (which only has enough students for one class, so they must all be scheduled together), AP US History, etc. This is combined with constraints put on the system by individual teachers (teacher C is a teacher on special assignment, and so can only work periods 1-3, teacher D is our only journalism teacher, and can only teach the newspaper class in Period 4).

    If I recall correctly, the scheduling problem (or at least some variants of it) is NP-complete.

  18. I guess I forget.. by wanax · · Score: 5, Insightful

    But why are many of the people protesting against government run health insurance on Medicare, and express a high level of satisfaction with it? Same with Medicaid. Same with the US Postal Service (Obama's ignorant quip not withstanding), which I've certainly found easier to deal with than Fedex? Not to even delve into how we (in general) trust the government for security, domestic and abroad, collecting taxes without paying the head of the IRS one out of every ~$700 tax dollars every year (actual number for the CEO of United health care of US health care expenditure)?

    Off the top of my head, I can't think of a national situation where there's a private company providing a better service than a public equivalent (and this is ignoring the contract asymmetry where Enron is allowed to criminally game the market and the state can't abrogate the contracts, yet the private firm can just say "oops, but our owners have limited liability" and declare bankruptcy.. which abrogates their current contracts). I have a feeling this was different in the 70's and 80s, that government was really a lot less efficient than it is now, or else I doubt Reagan would have had such pull. But I was born just around when Reagen was first elected, and in my adult life the vast majority of the arbitrary, caustic and inefficient bureaucracy that I've encountered has been in the private sector.

    While the surest means of preventing excess is a lot of people paying attention to politics, and being vocal... the idea that the current proposals are generating so much vitriol while Bush's Medicare 'reform' that prohibits negotiating drug prices with pharmaceutical companies sure has the appearance of an irrational double standard.