Doctorow On What Cloud Computing Is Really For
Diabolus Advocatus alerts us to an article Cory Doctorow has up on guardian.co.uk, addressing what cloud computing really means for the average consumer: "The tech press is full of people who want to tell you how completely awesome life is going to be when everything moves to 'the cloud' — that is, when all your important storage, processing and other needs are handled by vast, professionally managed data-centers. Here's something you won't see mentioned, though: the main attraction of the cloud to investors and entrepreneurs is the idea of making money from you, on a recurring, perpetual basis, for something you currently get for a flat rate or for free without having to give up the money or privacy that cloud companies hope to leverage into fortunes."
Doctorow's gripe is NOT about cloud computing, but Software as a Service setups, where the software is externally hosted.
"Cloud Computing" is a very nebulous term, ranging from online apps in the browser (Google Apps) to high level compute APIs (Map-Reduce etc) to low level VM hosting and storage (Amazon EC2/S3).
The interesting things, IMO, from the cloud point of view are the compute side, which is a windfall (we used EC2 to great effect with Netalyzr), and the reliability/infrastructure offloading.
And let's do a puzzle here. Yes, a cheap computer is just that, CHEAP, which implies unreliable. Gmail, for all its griping, has pretty much 99.99% uptime. Does Doctorow realize how much even that level of reliability costs when done in-house?
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Moving people from their own computing resources to yours is about one fundamental: control. I control my PC in ways that I normally have a great deal of say about (sure, "regular people" may have to hire consultants or expert systems to regain control of their systems, but at least the potential is there).
The recurring payment model is the modern gold rush... companies are willing to give you "free" satellite STBs, cell phones, etc. in return for knowing they're getting your $50-$100 back on a regular basis. This also moves to an interesting market model. With regular purchases, you probably have to convince me that you're the best for my needs, if I'm a well informed consumer. With contracts, once I've bought in, you need to finr the minimal amount of satisfaction that keep the vast majority of your customers "hooked". So people love and defend their choice of Nikon over Canon, or Sony over Panasonic, for the most part. But everyone complains about their cable company, their cellular provider, etc. And yet, those are the guys making the Big Bucks.
So it's inevitable that web services will go in that direction, at least some of the time. There's currently little precedent for getting consumers to pay, but "cloud" subscriptions are at the same time being sold to business as an alternative to expensive desktop tools (even when free desktop tools are also available). For some business use, it's not going to be about the money, per se. They might actually prefer a subscription to a lump payment... that makes expenses predictable... the same reason many businesses lease equipment, rather than buy, even though the long-term expense is greater.
But what they'll really be buying is control. Many companies work hard to keep workers from installing "unapproved" software applications. Move everyone to the cloud, and they lose the ability to customize anything you don't want customized. This is probably the engine that'll push business into the cloud, and get them to pay.
For consumers, follow the cell/cable model... if you sign up for two years of Bubba Jones' computing services, we'll send you a netbook (running a ChromeOS style OS that puts everything under control of the cloud services, even though some local storage will still be possible). There are enough people unconcerned about "real" desktop computing that this will probably seem like a good deal. Particularly if they're unable to do the real math. Which many won't... ask any iPhone toting friend what they paid for their iPhone.. they'll usually say "$200" or some such. When in fact, they're probably paying a total of something like $2000-$3000 over the course of two years, once you factor in the contract costs. But if it's a slow enough bleed, and you keep them happy enough, folks don't notice.
-Dave Haynie
Do I use gmail ? certainly not ! Ewww !
And yes.. I do have a single server somewhere I use to handle my e-mail.. and my DNS.. (only thing is I have to hire the service of a registrar to write stuff in the ICANN db.. but I can live with that)
Do I use Google Docs ? You've got to be kidding right ?
Do I use collaborative solutions to author documents.. sure.. e-mails, mailing lists (which I can eventually host by myself should it become necessary) and a couple tools I host on the aforementioned server
Online backup service ? YUCK ! I have a few machines here and there and cross backup (ok.. so it IS Online Backup.. but I *know* were my stuff is located).
And I don't even have (or want) an iPhone !
So ! there !
(well... you weren't actually asking ME the question were you ?)
--Ivan