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Microsoft Attacks Linux With Retail-Training Talking Points

DesiVideoGamer writes "Over at Overclock.net, a user has posted screen-shots from Microsoft's 'ExpertZone' training course entitled 'Linux vs. Windows 7.' This course is available to BestBuy employees and will make them eligible for a $10 copy of Windows 7 upon completion." The screenshots linked show at least some creative interpretations of the state of Linux vs. Windows on a wide range of things, from media playback and video conferencing to ease of updates to (of all things) keeping your PCs "safer." Most of the claims, though, aren't concrete enough to be perfectly refuted. Writes DesiVideoGamer, "I think I now know why, when I enter BestBuy, the employees say the odd lies that they do."

17 of 681 comments (clear)

  1. Re:Sign me up... by Mr.+Freeman · · Score: 5, Insightful

    I can get a free copy of windows 7 and I don't have to take any bullshit propaganda course.

    It's completely unethical for bestbuy to go along with microsoft on pushing this course onto their employees. Though I can't say I'm surprised.

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
  2. Sales Sales Sales Sales by lukas84 · · Score: 5, Insightful

    Sales and Marketing people have always been people incapable of coherent thought or doing honest work. They'll do whatever they can to get more money. The only thing worse than them are Executives.

    But that's just how the world works, there's no use in lamenting this. It's certainly interesting to see this, but there's no need to act like this was some big surprise. Every company acts like this. A society composed of only honest people doing honest work probably wouldn't work - nobody has tried yet, though.

  3. Re:Software Freedom Day at Best Buy by cwgmpls · · Score: 4, Insightful

    Nice idea. But your "Software Freedom Day" is two weeks away, and you don't even have a proper website? That is why Windows and Mac will always win over Linux, they both have some concept of marketing. Linux struggles with marketing. Not that marketing has anything to do with the quality of software. But marketing has everything to do with people knowing about it.

  4. That was a good example. by zippthorne · · Score: 4, Insightful

    I liked this one:

    Linux is safer than windows

    The Real Facts:

    • There's no guarantee that when security vulnerabilities are discovered, an update will be created. Users are on their own
    • There is no ability to set parental restrictions

    Are they talking about Linux or Windows? I thought it was quite clever that they could be referring to either, while implying that linux is the inferior one.

    --
    Can you be Even More Awesome?!
  5. Re:Sign me up... by NotBornYesterday · · Score: 4, Insightful

    I noticed several mild comments in this thread hit with -1, Troll. I think the MS astroturfers have mod points. The joke is on them; if they use up their points now, there will be nothing left later when the really nasty anti-MS stuff comes out.

    --
    I prefer rogues to imbeciles because they sometimes take a rest.
  6. The sad state of electronics retail... by damn_registrars · · Score: 4, Insightful

    The fact that this course is offered to BestBuy employees - and apparently only BestBuy employees - says something about consumer electronics retail in 2009 in the US. When I worked at CompUSA (pre - 2000) I frequently went to vendor-sponsored "classes" where they would give us food, beer, free hardware/software, etc, for listening to their pitch. We generally went there and found that there were also BestBuy, CircuitCity, and even OfficeMax or OfficeDepot employees, depending on what was being sold. Now of those five retailers (including CompUSA) only BestBuy remains a significant factor in consumer elecrtonics sales.

    I'm surprised that Microsoft apparently didn't even think highly enough of Microcenter to invite them. I guess they are still rather small fish (in terms of market presence) at the moment.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
  7. Microsoft must be desparate or by Johnny+Loves+Linux · · Score: 4, Insightful

    they don't believe in their own product.

    Why do I say that? Because you don't see BMW giving free training videos to car salesmen comparing their cars to say GM or Chrysler or Ford, do you? BMW lives or dies by the quality and reputation of their products; they don't need to "educate" salesmen about their products. This smells of a desperation move where Microsoft must believe their Windows 7 doesn't compare favorably with Linux on netbooks, so they have to try to convince the Best Buy personnel, who let's face it, don't know as much about hardware and software as they know about marketing products, to push the Windows 7 stuff onto customers.

    There have been some studies of performance of Windows 7 beta vs. Linux on netbooks which either have not have been clear win for Windows 7 or worse, have shown Windows 7 in an unflattering light. As for citations, the web sites that I can recall are Phoronix.com, and OSNews.com.

    I mean trying to "educate" Best Buy sales people and having Windows 7 "House Parties" sounds a little pathetic don't you think? Did Microsoft do something similar when XP came out or even Vista?

  8. when is Windows... by Locutus · · Score: 4, Insightful

    When is Windows not like Windows?
    When Microsoft ships a new version.

    When is Windows just like Windows?
    When Microsoft ships a new version.

    You all know that Windows 7 is not like any kind of Windows most people are running but as you should have seen if you RTFA, Microsoft's army of marketing droids still likes to tell people that it's Windows so you know it.

    Besides this telling the world+dog that Microsoft is fighting Linux, look at the first mention of netbooks and Linux. The page title is about netbooks but the bullets are on PCs. They are being real careful to not allow the netbook to be labeled a special device or market segment and want it to be considered a limited function PC. The reason why is because if people think of the netbook as another device like say, an iPhone, they know that all the smoke and mirror tricks claiming having Windows is better goes out the windows. Peg the netbook as a little computer and people will think that having Windows on it is a good thing to do and if you put anything else on it, you'll have less functionality. The reality is, these resource constrained devices do more with Linux because Linux and OSS does better and can do more in these small devices. Think about it, you don't see Window XP, Vista, or Windows 7 on smartphones or MIDs devices.

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  9. Re:And.... by cwgmpls · · Score: 5, Insightful

    I'm tired of this attitude of "It's okay to lie because the other guy is lying too. In fact, I can lie louder than him". That is exactly what has our government so polarized and dysfunctional. We've gotten to the point of saying nothing is true, there is two sides to everything, and we need to hear both sides, no matter how untrue their arguments are. Telling the truth doesn't seem to count for anything anymore.

    Some of these items Microsoft are just flat lies. Selling a netbook as a gaming machine. Saying Windows is easier to upgrade (I can upgrade ALL of my applications on Ubuntu with one click, for a price of $0.00). They are lies and we should call them out as lies. And if you see a Linux vendor lying, we'll call them out for their lies too. But saying all points of view are equally valid and it is okay to lie because the other side lies is morally and intellectually bankrupt.

  10. Re:Sign me up... by cp.tar · · Score: 4, Insightful

    At any rate, does anyone think Microsoft is giving Linux too much publicity? There's people out there that wouldn't dream of running linux, and when they're asking questions wouldn't it be easier to say "I don't know, never heard of it" then have some tech person jump all over them with a barrage of answers?

    They tried that.
    First they ignored Linux. Kept saying it wasn't a threat.
    Then they ridiculed it.
    Now they are fighting it.

    You know what the next step is, right? (It's not PROFIT!, but it's not far either.)

    --
    Ignore this signature. By order.
  11. Re:Sign me up... by Sir_Lewk · · Score: 4, Insightful

    This will probably get me modded to hell by the FLOSSies, but what the hell, I got karma up the wazoo.

    And this is where I stop reading. Saying things to this effect just so you look like a martyr and get modded up is about as old as sliced bread.

    --
    "linux is just DOS with a UNIX like syntax" -- Galactic Dominator (944134)
  12. Re:Sign me up... by vadim_t · · Score: 5, Insightful

    Go into a shop, but a webcam, take it home and find that the drivers don't work with the customer's version of Linux they run. You have no idea which one they run, it'll probably be Ubuntu but even then, which version?

    Things don't work like that in Linux.

    You don't insert a CD with webcam software. If webcam is already supported by the kernel, then you plug it in, and it works without any extra messing with stuff. The "if" is of course the problem, but if there's no driver in a recent distro then it's quite likely none exists at all. Fortunately webcam support is very good these days and I've never heard of a webcam that didn't work.

    Regading "which version", it doesn't matter. Ubuntu/Kubuntu/Xubuntu all support the same hardware. Other distributions of a similar date are unlikely to show any significant differences. You can often see Linux logos on network cards, because the driver is in the kernel, so all distributions get it from there.

    Linux does things differently here, and frankly I prefer the Linux way.

    The Windows way is: The manufacturer provides their own software and driver, possibly for hardware that's not really their own. Manufacturers like Logitech often sell cameras not only by their technical specs but by the software included with them. For instance, the more expensive Logitech cameras have software that will let you stick a beard on your webcam image in Mr. Potato head style, even though the ability has nothing to do with the webcam itself.

    The Linux way is: The chip manufacturer's (hopefully) provides specs. Kernel supports the chip, supporting at once both the Logitech and the Creative webcams using the same hardware, possibly covering 10 different webcams with the same driver. This means that the users of all of those get unified, and if Logitech contributes a bug fix, Creative users get it too. The kernel provides the same interface for all webcams, so that so long it works, the software doesn't care what you have. If you want to stick a beard on yourself, you look for a program that will do that on Linux (haven't looked), which will work both with the most expensive and the cheapest USB1 webcam you can find.

    And that's what I like about the Linux way: The webcam is just hardware and works and such. It doesn't come with some gaudy and buggy piece of software to change settings. Every webcam works with the system in exactly the same way.

  13. Re:Sign me up... by Bralkein · · Score: 5, Insightful
    I don't really agree with what you're saying, but you make a fair point so that's fine. However:

    So please FLOSSies, quit with the "it a M$ conspiracy!" crap

    Even if what you said is correct, if MS are being a bunch of underhanded arseholes then I think Linux/Free software people have the right to blast them for it. If Microsoft have concocted a scheme to feed lies to people trying to make an informed purchasing decision (and some of the things they say are patent lies) then it doesn't matter if Linux has no stable ABI or even if Linux kills your pet dog, MS are in the wrong and people can reasonably call them out on it if they want to.

  14. Re:Sign me up... by strangedays · · Score: 4, Insightful
    I think the poster has a significant point.

    I have been a linux user for many years, various distros; I recently decided to get myself an up to date Ubuntu capable laptop, that would run wifi, etc without 4 hours of installing ndiswrapper or other weird stuff from odd sites.

    Clearly I can order a box from a specialized builder, but I was curious to see of that could be bypassed, apparently not.

    So far I estimate I have spent at least 4 hours trying to identify a laptop I can simply walk in and buy from Sams Club, or any major store, and expect it to run Ubuntu and have the devices work.

    This is not something Jo Internet should even attempt, or be expected to figure out.

    Hardware compatibility lists are basically obscure and useless, and often outdated. The detail is way inadequate.

    I like many HP laptop boxes (price quality choice mix is good), but there are so many variants and so little detail on the installed chipsets, no sane person should try to figure it out. Both dell and HP seem to have recently (quietly) walked away from providing ready to go linux on their sites.

    So what does the linux community expect Jo Internet to do, randomly buy a laptop and hope it works, until an update breaks it silently?

    My Girlfriend (yes, really) recently had a working laptop (HP Pavilion) with working wifi connection (probably the most critical item for most laptop users) which was silently broken by an Ubuntu upgrade. It took me several hours to find the necessary changes, download stuff and fix the driver, security is unavailable. Not acceptable and not someting Jo Internet will do.

    I agree with the posters comment that the purist view of open source is impractical in the real business workld of patents and hostile trolls.

    If there there was a usable and stable binary interface, and the distro's included the install of closed source drivers, then rational self interest will take over and the hardware manufacturers will release drivers, to enable increased sales of their gadgets.

    Clearly there will be anticompetitive actions, which will probably be quietly ignored by our open source hostile and arguably incompetent/corrupt DOJ, (the ludicrous never ending failure of the war on drugs shows the DOJ has no idea what supply and demand even means). Supply and demand always wins in the end. Anticompetitive actions don't really matter in the long run, unless we choose to think they do.

    The problem is not linux, or any distro, or the boot, or the desktop, or Gnome vs KD; The problem is that the wise and ancient Self Appointed Benevolent Dictators For Life have slowly become Self Appointed Barriers to Success.

    This is a common problem in any form of endeavour, when successful it can grow far beyond the capabilites of the original inventors;

    Dear SABDFL's, you have won, the future is going to be open, so take the bows, polish up your egos, do the lecture circuit, write books, FOSS is here to stay, many thanks; now, please let the rest of us do business in the real world.

    Please don't misunderstand me, I am not saying we give up the ideals of open source software and the real freedoms and security it provides.

    Is enabling closed (redistributable) device drivers a slippery slope?

    Not really, it is a necessary evil, so lets not get paranoid, just allow it carefully in the legal licensing and Distros.

    I agree with parent post that we need to provide a hybrid? closed source + open source license structure and a usable Binary Interface, so hardware manufactureres have the business incentives to provide working

    We all want Jo Internet to walk into a store, look for the fat penguin on the box and know the gadget will just work.

    Eventually, there will have been so many boxes sold because of the fat penguin, that business folks may be willing to open source drivers, if that really even matters, (it does not matter to Jo Internet); but until that bright shiny morning arrives, we should simply make it a no brainer for the device driver manufacturers to release working drivers, because it increases their profits.

    --
    There is no god; get over it already! Never exchange a walk on part in the war, for a lead role in a cage.
  15. good sign by jipn4 · · Score: 5, Insightful

    This is a good sign. The fact that Microsoft feels it necessary to attack Linux at the retail level shows that Linux is becoming more and more of a factor in the computing mainstream as well. Thanks, Microsoft, for supporting Linux.

  16. Re:Sign me up... by Alex+Belits · · Score: 4, Insightful

    I see. "Stable ABI" is the new "Gimp doesn't support CMYK".

    Both false, of course -- CMYK is supported by each and every color printer driver, plus color separation plugins, Linux ABI is stable enough that Quake 3 runs on any current x86 Linux box, neither has even a slightest degree of relevance for users.

    --
    Contrary to the popular belief, there indeed is no God.
  17. Re:Sign me up... by rnaiguy · · Score: 4, Insightful

    Fortunately webcam support is very good these days and I've never heard of a webcam that didn't work.

    HAHAHAHAHA!

    I spent ~3 months trying to get my philips webcam working in Ubuntu 9.04. By the end of it, I had only managed to get it to show an image that looks like the output of an infrared camera, and a blank screen in skype. In the end I had to go back to my older webcam, which still requires me to run skype with a script to preload some v4l component.

    The webcam support is getting better, but it sure as hell needs work.

    Lets not even start on the hell i went through this last week getting my tv tuner working, which was "supported" according to linuxtv.org.

    I still prefer linux, but every time i go through something like this, a part of me wishes I had gone for dual-booting with windows.

    These are the kinds of things I think people will want to do more and more with their computers in the future, and if the linux setup experience is not easy, people won't want to deal with it and retailers sure as hell won't want to deal with all the complaints and tech support.