Boston City Government Discovers Email Retention
An anonymous reader writes "The Boston Globe, covering a battle to unseat the 16-year incumbent mayor, has found out that the city has no email retention policy. A city official who receives hundreds of emails a day was found to have only 18 emails in his mailbox. The city has enabled journaling on its Exchange server in response. The Globe also notes that they had to curtail requests for emails under the Open Records law because for each mailbox, 'City officials estimated they would charge $5,000 for six months worth of email.'"
Okay, but.. are they obliged to have a policy?
Alarmed by the deletion of e-mails that could have contained potentially significant information, administration officials recently instituted a new electronic document retention policy and temporary âoejournalingâ(TM)â(TM) program, to keep copies of every e-mail sent and received by every city employee.
Considering all the news about politicians and their "extracurricular activities", I just had this image of a bunch of emails that were sent and received from escorts and 20 something year old girlfriends or boyfriends. Meaning, they are hiding something and that's why they're deleting them.
Yes, I am very cynical when it comes to politicians.
It's NOT me! It's the meds! I'm on 1000mg of Fukitol.
In the recent debate he claimed there was no evidence he was corrupt. I guess this show's it's 'cause he deletes most of it...
When confronted with the fact that he sold city property to two of his friends for really cheap, he said that it was "only two out of hundreds of deals". I guess it's OK to break the law if you only do it a couple percent of the time?
Best part? He's going to win again.
Seems to me that the bigger the city, the more stupid the voters are...
The real problem is is that law makers (and enforcement) often think themselves above the law. They made/enforced it, so can change/ignore it. Worse, the punishments for such violations is almost always minor. "Whaddyou gonna doo 'bout it?"
A simple answer is to charge felony "obstruction of justice", and have the felony provisions remove from office. This is highly unlikely to happen for reasons of "good buddy" through to not causing excessive fear in the bureaucracy.
Everyone raise their equivalent electronic hands who thinks the City of Boston is going to increase manning for the IT staff to accommodate this increase in workload, scope, and new technology implementation?
No hands. Sucks to be an IT admin for the City of Boston about now.
Every mans' island needs an ocean; choose your ocean carefully.
Since 1930, every mayor of Boston has been a Democrat.
http://en.wikipedia.org/wiki/List_of_mayors_of_Boston
"The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
The attitude of an entrenched incumbent like Menino is: I've been here long enough to know what works, the systems are working for me, and nobody important (e.g. governor, head of teacher's union) has raised this issue to me face to face, so there is no need to review or upgrade anything. He'll spend the city's money on stuff where he sees a direct political or personal payoff.
For example: a couple years ago he commissioned an architectural study for a brand new city hall on prime waterfront property, because the current building is often mocked for its idiosyncratic architecture. I'm sure he smiled every night as he thought of tourists from around the world looking up at the gleaming "Thomas M. Menino City Hall". Guess who would be picking up the tab. (The project is currently on hold because of the recession).
The advantages of incumbency are huge. The mayor controls the city's resources and can withhold them from the districts of city councilors who publicly oppose him; and of course, he can fire anyone who works for the city of Boston who creates problems for him. He's got his name prominently displayed on every development project in town ("Getting the job done... Thomas M. Menino, Mayor"). Thus, the arc of his tenure has been about consolidation of power and marginalization of potential opponents. Also, the newspaper business has declined for the past ten years or so coinciding with the rise of the Internet, so newspapers have fewer resources to spare on investigative journalism. Of course, all this is not unique to Boston, but applies to most any long-time incumbent mayor.
How?
How can it possibly cost $5000 to retrieve six months of email? Does this include hiring scribes to transcribe the mail onto parchment scrolls?
Seems to me that the bigger the city, the more stupid the voters are...
You obviously don't understand how machine politics works. Voters are not dumb:
1. individuals allied with the incumbent receive substantial benefit and thus vote for the incumbent
2. those who are not allied are systematically disenfranchised
It's not a matter of dumb/smart, it's a matter of organized/unorganized. Those who are organized (the incumbent) wield significant power to ensure that those without power have difficulty organizing (and thus threatening their power).
I fail to see why it's relevant that an individual end user had only 18 emails when he receives hundreds daily. I would love to have this individual in my organization, less chance of corrupt Outlook .pst files and less to backup from the workstation. Retention policies should have nothing whatsoever to do with what recipients retain in their local mail stores. Retention, compliance, and backup policies are enforced at the server.
The state house (Where they do their business) has a inappropriately (or appropriately name) entrance on the side. It's called "The General Hooker Entrance". (And no, I'm not making that one up. Just google it.) Here's a photo link http://www.madspedersen.com/photos/1267_large.jpg
Did you know 80 to 90% of the moderators on slashdot wouldn't recognize a troll even if one dragged them under a bridge.
That's a good one.
Does it reasonably cost $5000 in man hours to retrieve 6 months worth of emails from one persons mailbox in Microsoft Exchange?
there are four possiblities
1. morally reprehsible; does what i like
2. morally reprehensible; doesn't do what i like
3. moral; does what i like
4. moral; doesn't do what i like.
i want option 3.
"The Globe obtained the e-mails of only two employees as a result of its requests, in part because of the cost estimates provided by the Menino administration. City officials estimated they would charge $5,000 for six months worth of e-mail for each employee, for a total cost of $30,000."
Back in 2006 (Taking effect 2006-12-31, therefore covering 2007 and newer) revision 9 of FRCP says that if one can reasonably be expected to know that the contents of an email are going to be evidence in a court case (Federal Court) then one must not delete the email. If you do delete the email anyway, the Judge is to assume that the email says what the plaintiff says the email says.
You auto-lose the case.
Of course, any case can end up before the Federal Court if either party appeals the judgment up high enough.
FRCP is prevalent enough that Arnold Schwarzenegger signed a bill that says California state government email retention policy is the same as FRCP (with only one or two words different).
Looks like the people of Boston need to file a bunch more suits against the mayor and bankrupt his ass out of office.
FWIW, my local District Attorney's office does the same thing. Essentially they (think they) are above the law, and won't change their behavior until it costs the County a million or two dollars.
This number sounds designed to scare off requests to me.
www.voiceofthehive.com - Beekeeping and Honeybees for those who don't.
Still think someone's being extra sneaky?
Do what the hardcore recovery people do. Plan it in one log at a time, recover and merge out. (Yes, I've heard of people doing this). Entities journaling this way have to enforce dumpster retention until backup. That way a person can't shift delete away the evidence.
www.voiceofthehive.com - Beekeeping and Honeybees for those who don't.
I work in e-discovery technology related to all sorts of email formats, and I think there might be a lot left to be discovered.
With Exchange, when one hard-deletes (shift-delete or delete from "Deleted Items" folder) an email (plain delete is a soft-delete, which only moves the email to "Deleted Items" folder), the email is not __really__ deleted. It's put in the system dumpter/tombstone. Now the default retention policy of such messages on Exchange server is 7 days, so if they have weekly backup, it's pretty easy to dig out those deleted emails.
I guess now they should hire a e-discovery firm and if they have any email backup tapes, I am sure a lot more emails can be discovered.