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Security / Privacy Advice?
James-NSC writes "My employer is changing its policy towards employee use of social networks. I've been asked to give a 40-minute presentation to the entire company, with attendance mandatory, on the security and privacy concerns relating to social networking. While I was putting it together, I ended up with some miscellaneous information that pertains to security/privacy in general, for example: the emerging ATM skimming (mainly for our European employees), a reminder that email is not private, malware/drive-by in popular search results, etc. Since these topics don't directly relate to the subject I've been asked to address, I've ended up with a section titled 'While I have you...' I'm going to have the mandatory attention of every employee and I thought it would be a great opportunity to give advice on security/privacy issues across the board. As it's an opportunity that one seldom gets, I certainly want to utilize it fullly. If you had the attention of an entire company with employees in the US, UK, Asia, and Australia, what security / privacy advice would you give?"
No, you're going to have the mandatory presence of every employee. And unless you make the talk riveting, every seconds of unnecessary content will make them despise you more.
When you have a captive audience, the temptation is nearly irresistible to force-feed them something they wouldn't willingly listen to. Put yourself in their place. Don't say anything that you would resent being forced to sit through. Keep it short and jargon-free, and lighten up if possible.
on the security and privacy concerns relating to social networking
I'm a little confused here: are the employees of your company using social network at work?, if so, why on earth don't you block the access to this sites? /. at work
Note to myself: don't use
Slashdot ya no es que lo era!
Educating your users is useful. You'll probably do a good job. Tell them not to download and install anything "fun" for Windows.
I find that IT people get security wrong far more often than users, though I'm used to working with sophisticated users. IT people setup security that's needlessly inconvenient. The users then spend their time circumventing that security to get their work done. Users do things like writing their password down on a post-it, using skype, setting up logmein.com on their PC, or posting a document on a public site. They do this because IT forces elaborate password schemes and won't support remote logins or other external communications.
IT needs to be responsive to user needs for security to work right in an organization.
My employer is changing its policy towards employee use of social networks. I've been asked to give a 40-minute presentation to the entire company, with attendance mandatory, on the security and privacy concerns relating to social networking.
Correct me if I'm wrong but that just sounds to me like your employer is going to start blocking Facebook, Myspace, Youtube, private email, and possibly everything else your filtering software classifies as social networking. Or at least a prelude to this.
If I'm right, the only opportunity you're being given here is to become the public face of a very unpopular move. Adding a lecture on security to this will only irritate people who'll be thinking "Well it's not going to matter anyway once it's blocked". It's going to be very difficult to come across as anything but condescending. People are quite likely to associate the decision with you personally. Your aim should be to stay brief and informative, not to "utilize" the opportunity, because it's an opportunity for social suicide. Ideally this should have been undertaken by email, been short and been to the point.
These posts express my own personal views, not those of my employer
Are you part of the security team? If not, perhaps this is more the domain of your security guys than yourself. I'd also get the buy in of HR. As with most policy changes (especially ones with a reprimand) you gotta make sure HR is on side. Legal for good measure too - ie are you asking something which is illegal of the employee? I know its a stretch, but CYA.
If it's not *specific* company policy, then don't say a word.
1. Because no good deed goes unpunished.
2. Humans are incredibly stubborn. Informing them of risks with almost no career consequences AND they'll probably do anyway will be mostly wasted breath.
3. Sharing remotely related information is not the purpose of the meeting. I have an idea, have the meeting finish on time or early. Incredible, right? It's amazing what happens when people respect the boundaries established by the meeting time.
I would take the advice and put it on paper, (no corporate letterhead) and call it 'helpful information.' End the meeting by announcing it as a 'bonus gift!' Interested people will take one. Publish a PDF for the international people.
http://www.maxineudall.com/2010/02/should-economists-be-sued-for-malpractice.html
You really think that secretaries and accountants and HR reps, who are being forced to sit through a "don't put stupid shit on Facebook because it reflects badly on us" or "don't Twitter about company business or you'll get fired" presentation would understand or care about brute force ssh attacks?
Everyone is being told, "This discussion of social networking and how to protect yourself and the company is mandatory." Don't waste their time with things that they won't understand and are totally off-topic.
People's time is very, very expensive - just because you've be alloted 40 minutes, doesn't mean you have to use it all up. Say what needs to be said, then stop... Having you rattling on about things you reckon are interesting and that you reckon they don't know about is extremely arrogant. Since it's almost certain that either you, or some other presentation in this "mandatory" session will run over time, why not just finish a few minutes early. THAT ALONE will make people remember your presentation:
Oh yeah, he was the guy who actually stopped talking when he'd said all that needed to be said. Jeez, I wish some of the others had done that - now I've wasted a whole afternoon listening to stuff I already knew or that doesn't affect me."
politicians are like babies' nappies: they should both be changed regularly and for the same reasons