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Bad PC Sales Staff Exposed

Barence writes "An undercover investigation has revealed how Dell's online sales staff take liberties with the truth when trying to sell customers new PCs. One member of staff told an undercover reporter that he would need a PC with a good graphics card to download digital photos. Another, who was more incompetent than devious, was asked how many photos could be stored on a 250GB hard disk. 'Its[sic] on average 2 MB then 1024 MB * 2,' came the bewildering reply. Meanwhile, a sales assistant at supermarket Tesco told the reporter that netbooks got their name because 'a Japanese man on a plane fell asleep with a laptop on his thighs and was horribly burned, so the industry has dropped the name laptop.'"

6 of 650 comments (clear)

  1. What's the Difference Between a Computer Salesman- by Jah-Wren+Ryel · · Score: 5, Funny

    Q: What's the difference between a computer salesman and a used car salesman?

    A: The used car salesman knows when he is lying.

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    When information is power, privacy is freedom.
  2. no, no, no by circletimessquare · · Score: 5, Funny

    the term "netbook" comes from the fact that because they are small lightweight laptops, they are much more prone to contamination than regular laptops. therefore, they require the use of hairnets during operation. why this is true requires profound technological expertise i don't have the time to educate you fools on in this venue, but suffice it to say that it has to do with the cube of the static charge carried by the contamination proportionate to the surface area of the hard drive

    and i am flabbergasted and horrified evey time i see someone using their netbooks without the mandatory use of a proper hairnet. just one little hair sliding in a crack in between the keys on the keyboard! you fools

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  3. Re:I think the computer guys know too by lbalbalba · · Score: 5, Funny

    I know Hanlon's Razor, "never ascribe to malice that which is adequately explained by stupidity"

    ' A sufficiently advanced form of incompetence is indistinguishable from malice. '

  4. Re:Is this news? by caffeinemessiah · · Score: 5, Funny

    PC sales staff are clueless droids - film at 11. It's been this way since PCs hit retail sales floors. Anybody with the smarts to sell a PC with competence has the smarts to not be in retail.

    Agreed, but PC sales staff can be very helpful, based on my experience. You can ask them where the Toshiba laptop you saw advertised is located, and they can expertly guide you to the correct shelf. You can ask if they have a fresh piece available instead of the display unit, and they can effectively locate one in the back for you. Based on their extensive experience, they can advise you about the best way to beat traffic on your way home.

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    An old-timer with old-timey ideas.
  5. Re:What's the Difference Between a Computer Salesm by dyingtolive · · Score: 5, Funny

    Wattage. Voltage. Its just numbers on the box, man. You shouldn't be so picky, God, I hate these customers. Oh well, time to go on break and smoke a fatty behind the store with Tim from stereos.

    --
    Support the EFF and Creative Commons. The war is coming, and they're supporting you...
  6. Re:What's the Difference Between a Computer Salesm by Forge · · Score: 5, Funny

    Same here, and the worst part is, my dad was a CAR SALESMAN for 25 years (both new and used). You'd think he could recognize the smell of bullshit.

    Don't you realize how our senses work? For the most part they pick out contrasts. This is why camouflage works. It's also why you can walk into the kitchen on a cool day, and know where the stove is, just by the radiated heat. If however, the room was on fire, that trick wouldn't work.

    In other words. A used car salesman's BS detector is so saturated with internally generated noise that he has little chance of ever detecting BS around him.

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    --= Isn't it surprising how badly I spell ?