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Cracking Open the SharePoint Fortress
dreemteem writes with this excerpt from ComputerWorld UK:"SharePoint is a brilliant success, for a couple of reasons. In a way, it's Microsoft's answer to GNU/Linux: cheap and simple enough for departments to install without needing to ask permission, it has proliferated almost unnoticed through enterprises to such an extent that last year SharePoint Sales were $1.3 billion. But as well as being one of Microsoft's few new billion-dollar hits, it has one other key characteristic, hinted at in the Wikipedia entry above: it offers an effortless way for people to put content into the system, but makes it very hard to get it out because of its proprietary lock-in. This makes it a very real threat to open source. For example, all of the gains made in the field of open document standards — notably with ODF — are nullified if a company's content is trapped inside SharePoint." The article offers a slice of hope for getting around that, though, in the form of a new API for Google Sites which can slurp the data back out.
Can't you read? SharePoint is a FORTRESS.
Its great news if *anything* can rescue us from the horror that is Sharepoint.
I've never used a worse CMS system (which is what everyone pretends it is) when really its an online document repository. Don't even start me of Infopath documents being put in there to pretend to give it a forms engine. Its hell.
Thing is, I'm not entirely sure why all the myriad sharepoint sites that have sprung up at our company are so useless, I think its because its so easy to drop another document into another list that you end up with a sprawl of almost-related data, that's then impossible to find. Our admin did try to say that he'd put the search functionality on so it should be easier to find things... but when I searched for one document I received several thousand hits back!
Alternatively it could be because every department has their own sharepoint site, that no-one knows which one to look in for data, so they don't bother using it.
In any case, all the sharepoints here are crap, even the one the admin spent a lot of time on to give it a good sense of organisation.
It requires considerably more iron to run it than Wiki software, and the software licenses are very expensive.
We invested initially in Sharepoint, but can't afford to roll it out for the entire company.
Cheap is the last word I'd use to describe Sharepoint.
Depending on how and what you use Sharepoint for, companies should consider looking at MediaWiki and/or Alfresco for document storage, indexing, processing, sharing, etc.
http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
This is such an awful piece of software, especially for people who use a non-IE browser, essentially making this even more worthless for non Windows desktops. I'm asked for my security credentials every other click or so, and even when it is correct, sometimes it will just keep asking and asking (and yes, in Firefox I added the url to my network.automatic-ntlm-auth.trusted-uris). The wiki software is just atrocious with the syntax being completely unintuitive. The only way to really use the wiki is... yep, to use IE and the built in rich text editor. Just check out some of the code generated from it:
<div class=ExternalClassD18714056AE54C4288E018C6231AEF4A>
<div align=center><strong><font size=4>Welcome to My Group wiki site!</font></strong></div><strong><font size=3></font></strong></div>
<div class=ExternalClassD18714056AE54C4288E018C6231AEF4A><strong><font size=3></font></strong> </div>
<div class=ExternalClassD18714056AE54C4288E018C6231AEF4A>
<div align=left><font size=3></font><font size=2>Welcome to the Department Wiki. Remember, this is your wiki, so please don't hesitate to add and/or enhance existing pages, and fix mistakes or errors.</font></div><font size=2></font></div><br>
<h1><font size=5>Starting Points</font></h1>
Reviewing just the first hour of video games.
Getting content out of SharePoint is blindingly trivial - the web services provided allow you to access all saved versions of documents in document libraries (including wiki pages et al), all user information and all list items.
Grab the information from the web services and do whatever you wish with the resulting data - its neither hard nor hidden, so this story is pointless.
Gmail supports imap. Google Calender supports iCal. Google Docs exports natively to OpenDocument. GTalk uses Jabber and Jingle. Google Chrome is open source, as is Google Wave, Android, and plenty of other things I can't remember offhand.
I haven't really seen that much in terms of lock-in from Google, beyond the fact that they often provide the best implementation -- for example, I don't see how you could lock someone into a search engine, yet Google Search remains dominant because it's actually good.
Can you give me your reason for believing Google would lock people in? Any evidence to back that up?
Don't thank God, thank a doctor!
Uhm.. Seriously? You are really kidding me.. I mean REALLY? It is not any of those things boasted--not remotely close. I worked with Sharepoint for the last two years, installing, administering, and using for a state university. It is absolutely the most unrecommendable software product I have EVER worked with. It has worked reasonably well (not great) only for one purpose for us: a document repository. Version control only really works when using Microsoft Office 2007. Otherwise, it'll wipe out your version histories.
(1) Ease of installation -- It's highly complex. You really do need to read the 700 page book Microsoft has to know how to install it. This is because numerous options at install time cannot be changed later except by re-installation. And I mean many numerous options that are very difficult to understand how each relates to the other.. We reinstalled so many times, paid for expensive consulting both with Microsoft and with an outside firm. We still couldn't get it right. The nuances are many and hit you repeatedly often with the only fix being a reinstallation.... and usually rebuilding of content, along with it.
AND users almost universally hate it. Management fights hard against the wishes of users to implement Sharepoint--not only at our organisation but also at every other organisation I've had to privilege to ask their sysadmins about. Management usually hails its success but on the ground, it's almost universally hated and a disaster. Oh, yes.. Our universities library system also had a successful use of a simple trouble ticket management system... so there were two exceptions. It's also easier to install and administer as a single server than as a farm, but still not so easy and no easier on users.
I cannot stress enough--the problem with Sharepoint are the many many MANY critical nuances.
(2) Inexpensive -- No. It's very expensive. The learning curve is quite high so training is really required. In our case, the expense was bundled in with a variety of other software licenses such as that for Exchange. Alone, the license is very expensive--particularly if you want to open it up to outside your organisation's intranet.
But the real expense is in administration. Both training costs, immense amounts of time spent with it, and dealing with problems ongoing are the highest costs I've ever seen for a server application. Upgrades are also a huge difficulty. They present as opportunities to resolve some former configuration problems but taking advantage thereof often means your data is not restorable.
Of all the alternative applications I've worked with, "Typo 3" is the most Sharepoint-like, functionally. It is, however, far easier to learn and it is reliable. Sharepoint is reliable only in the sense that its processes keep running--that doesn't mean it doesn't break regularly. The best general purpose CMS I have worked with is definitely Drupal. Drupal lacks some of the capabilities of Sharepoint (presuming those capabilities were actually usable in Sharepoint in any meaningful sense) but has many others.
The problem is that Sharepoint is not exactly a CMS. It is (and I am speaking in theory--not practice in practical terms) a collaboration environment. There really is a difference. Drupal itself has a learning curve that I don't like. It's more administrator focused and not user focused, as manifested by the fact that you cannot edit things were they are seen by users but rather must work through a back panel. Drupal also lacks a WebDAV document repository and the ability to do things like email in documents and other kinds of content and get email notifications of content or documents modified.
Drupal is about setting up a classical website for users to use and administrators to administer. Sharepoint (in theory) is about providing a service where users can create their own sites, document and data repositories and means of presenting and sharing the same (via tags and filters). It's about working together within an or