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72% of Banks Say Their Employees Committed Fraud

yahoi writes "The financial crisis appears to be exacerbating fraud by bank employees: a new survey found that 72 percent of financial institutions say that in the last 12 months they have experienced a case of data theft by one of their workers. Meanwhile, most banks don't want to talk about the insider threat problem and remain in denial, says a former Wachovia Bank executive who handled insider fraud incidents at the bank and has co-authored a new book called Insidious — How Trusted Employees Steal Millions and Why It's So Hard for Banks to Stop Them that investigates several real-world insider fraud cases at banks." The article dispels one assumption that might commonly be made about such insider fraud: "Interestingly, it's not the stereotypical offshore or outsourced employee who's most risky to their organizations. Nearly 70 percent of financial institutions say their full-time employees are most likely to pose an insider fraud threat..." Technology workers placed third in the roster of the job categories most abused.

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  1. Fraud by bank employees is nothing new by erroneus · · Score: 4, Interesting

    I recall a bank hitting my brother's account with a long list of overdraft fees when he never bounced a single check. Turns out that one month he was trying a new budget strategy where he wrote all of the checks for that month's expenses and dated them for that day. At that time, he didn't have the money in his account to cover those checks. But he never sent them out until after he and his wife had deposited money to cover those checks. The checks were presented to the bank at a time when the money was actually in the bank. They paid all of those checks and then charged him $20 for each one that was dated as described. He never bounced a check. The checks were never presented to the bank when there weren't sufficient funds in the account. How did they justify that action? Who knows...

    And even now, banks are playing games with other fees and charges. Who writes checks any more anyway? Your bank may already be doing this... How many transactions per month are you allowed to have before they start charging transaction fees?

    1. Re:Fraud by bank employees is nothing new by tunapez · · Score: 5, Interesting

      I was trying to determine all the fees involved in Chase Bank's "FREE" checking a couple weeks ago. I asked what the minimum balance and specific performance were required to get that "FREE" checking? The yanker said no minimum and I did not have to do anything. Half way through the process the yanker mentioned if I did not use my debit cards some 10(?) times in a month there would be a $6 fee. I asked him if he knew what specific performance meant and do you lie and tell half-truths to your friends and family too? He laughed like it was a funny joke. I walked to the credit union, where I should have started.

      Wells Fargo last year hit my checking account w/ 2 x $35 charges for $6 and $11 transactions, unknown to me my DD was 3 days late while on the road and I was not paying some monthly charge to auto-transfer or over-draft protection. I asked to set my account to deny ANY transactions when funds were not available so I would be aware of and remedy the situation. They told me the account didn't work like that but I could pay for those services and they would credit me one of the charges. I grabbed a withdrawl slip and wrote it to the balance of my savings, $9k and change. Shortly the manager offered to drop both charges. I told him no thanks, choke on your $70. ***Until the CU, I continued to use the checking, for cashing checks. If they need to hold overnight I pick the cash up in the a.m. and never carry more than a $5 balance.

      F the banks, bunch of crooks and liars.

      --
      Imagination drew in bold strokes, instantly serving hopes and fears, while knowledge advanced by slow increments...
  2. I Could Be a Fraudster by Anonymous Coward · · Score: 5, Interesting

    I'm a contract employee at one of the top ten banks in the nation, employed in website development. Within the first week I was given the keys to the kingdom in spite of the bank never even performing a rudimentary background check. Also in the first week, I discovered that it would be absolutely trivial for me to steal the credentials of every single user of the site and completely cover my tracks. It has now been MONTHS since I brought it to the attention of the people who I answer to and there is still not even a proposed solution to the problem. Scarier still is that any one of 75-80 people could do this and it does not even require collusion. This to me shows the "high regard" that banks have for your money.

  3. Personal Experience by Tablizer · · Score: 5, Interesting

    I've seen this happen to a co-worker. She was generally quite out-going and talkative. But she started being quieter over time. One day it was announced that she no longer worked at the company, and through the rumor mill I found out that she had embezzled about 5 grand (mid 90's dollars) with the help of her boyfriend. She discovered by accident that some vendors would double-pay an invoice if a second copy was sent by mistake. Thus, she decided to send fake invoices to vendors with a history of double-paying, but with her boyfriend's bank account as the bill-to address of the 2nd copy. Eventually somebody noticed the bogus addresses.

    The problem is that they didn't file formal charges because they wanted to protect the reputation of the company. They did confiscate all her future benefits, though; so it was probably a net loss to her.

    However, by not prosecuting they set themselves up for a second attack. For another employee of the same accounting department made off with about 25 grand a few years later. I'm sure the second guy factored in the non-prosecution of the first attempt.

    I'm not sure how to solve it, other than perhaps making prosecution mandatory. But I doubt companies want that kind of legal complexity for gray areas or where the evidence is weak.

    Maybe some kind of "secret victim list" in prosecution, but that goes against the concept of jury-by-peers. The chance of one out of 14 jurors (with 2 alternates) spilling the beans is fairly high. And there's other issues with public disclosure laws.
       

  4. I have NEVER seen... by ibsteve2u · · Score: 5, Interesting
    an argument that started with the word interestingly:

    "Interestingly, it's not the stereotypical offshore or outsourced employee who's most risky to their organizations.

    that was not somebody attempting either a subterfuge or the implantation of a subliminal suggestion.

    You see, it may very well be true that "offshore" employees in banking have less culpability, thus far...which - entirely coincidentally, I'm sure - corresponds directly to the amount of penetration into banking that offshoring has - thus far.

    Interestingly, don't you think that such statistics provide a a nifty argument for offshoring banking?

    Who gathered and "analyzed" this "data", again?

    --
    Orwell: "In a Time of Universal Deceit, telling the Truth is a Revolutionary Act"
  5. Bankers I have talked to ... by Alain+Williams · · Score: 4, Interesting
    Some years ago I did some work at a bank in Luxembourg for a few days. One machine there was a ST400 - a SWIFT machine that could be used to ''wire'' money anywhere in the world. You send a message to this box (over a TCP/IP connection) and it would send money anywhere in the world. There was no protection on this, no login/... to control access. Everyone had a laptop (with working floppy) and could connect to the ST400. There were SWIFT books around the place describing the message format, many of those were familiar with the format.

    In a bar one evening I pointed out ''how simple it would be to send a few million to a bank in Rio''. I was told ''Who wants to live in Rio?''. They were not interested in trying to fix it.

    About that time I did some work at a bank in London. Every morning the director of securities arrived in the IT department with a list of errors from the overnight run (all audit trailed, etc). He got a programmer to fix them which he did by running up an SQL interpreter. There was no oversight, the director walked away before this was completed, there was nothing to stop the programmer from doing it whenever he wanted. The programmer was employed through an agency, not a bank employee.

    I met someone at a social function, asked him what he did: ''I am a banker, I get to rob people legally'' -- at least he was honest!

    I could go on. This sort of stuff is endemic.

  6. Re:Seems low by corbettw · · Score: 4, Interesting

    If you have to stockpile, choose guns, ammo, canned goods, medicine, and a water filtration system, in that order. Because with enough of the first two you can always find a way to convince your neighbor to help with the rest.

    --
    God invented whiskey so the Irish would not rule the world.