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Server Failure Destroys Sidekick Users' Backup Data

Expanding on the T-Mobile data loss mentioned in an update to an earlier story, reader stigmato writes "T-Mobile's popular Sidekick brand of devices and their users are facing a data loss crisis. According to the T-Mobile community forums, Microsoft/Danger has suffered a catastrophic server failure that has resulted in the loss of all personal data not stored on the phones. They are advising users not to turn off their phones, reset them or let the batteries die in them for fear of losing what data remains on the devices. Microsoft/Danger has stated that they cannot recover the data but are still trying. Already people are clamoring for a lawsuit. Should we continue to trust cloud computing content providers with our personal information? Perhaps they should have used ZFS or btrfs for their servers."

22 of 304 comments (clear)

  1. As if millions... by Anonymous Coward · · Score: 5, Funny

    homemade cell phone porn videos cried out and then were silenced.

  2. Sidekick by nadaou · · Score: 4, Funny

    shit, is that TSR still hanging around? goodness!

    If the above means anything to you, "apt-get install joe mc" will make you smile as well.

    --
    ~.~
    I'm a peripheral visionary.
  3. Microsoft/Danger by delta98 · · Score: 3, Funny

    'nuff said.

  4. Microsoft was testing the US gov edition by AHuxley · · Score: 5, Funny

    Right feature, wrong server? MS understands the need for a "Rose Mary Stretch" default setting.
    The congress critters have learned a lot from the "terrible mistake" of email backups.
    From cute page boys to Iran contra, MS can market this as a feature.

    --
    Domestic spying is now "Benign Information Gathering"
  5. Re:A server failure? by PolygamousRanchKid+ · · Score: 4, Funny

    A server failure caused all of the data to be lost?

    Maybe it was the server failure . . . maybe they only had one . . . ?

    --
    Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  6. Everybody needs a DRP by Anonymous Coward · · Score: 1, Funny

    http://i.zdnet.com/blogs/dilbert_disaster_recovery_plan.jpg

  7. Re:"they should have used ZFS or btrfs" by mike260 · · Score: 4, Funny

    There are plausible reports as to how this happened here.

    tl;dr - They tried upgrading their SAN without making a backup first, and the upgrade somehow hosed the entire SAN.

  8. Bad brand by MM-tng · · Score: 2, Funny

    It's like being kicked in the side.

  9. T-Mobile Press Release by mr_lizard13 · · Score: 2, Funny

    All your data are lost by us.

    --
    "We live in a global world" - Harvey Pitt, former Securities and Exchange Commission Chairman
  10. Re:"they should have used ZFS or btrfs" by Rakshasa+Taisab · · Score: 3, Funny

    A bug that sneaks into the two or three offsite locations, destroying the tapes which are randomly checked before being shipped to ensure they contain valid data? Really nasty those bugs.

    --
    - These characters were randomly selected.
  11. The clue is in the name of the software by Barsteward · · Score: 2, Funny

    Microsoft/Danger

    --
    "The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
  12. Danger? by Anonymous Coward · · Score: 1, Funny

    Why trust something that's named "Danger" to begin with?

  13. What do you expect with a name like by Masterofpsi · · Score: 2, Funny

    Danger?

  14. Yesterday... all those backups seemed a waste... by argent · · Score: 5, Funny

    Yesterday,
    All those backups seemed a waste of pay.
    Now my database has gone away.
    Oh I believe in yesterday.

    Suddenly,
    There's not half the files there used to be,
    And there's a milestone hanging over me
    The system crashed so suddenly.

    I pushed something wrong
    What it was I could not say.
    Now all my data's gone and I long for yesterday-ay-ay-ay.

    Yesterday,
    Need for backup seemed so far away.
    Seemed my data were all here to stay,
    Now I believe in yesterday.

    Anonymous

  15. Re:"they should have used ZFS or btrfs" by Anonymous Coward · · Score: 2, Funny

    -1 "Thinks he's funny"

  16. Re:"they should have used ZFS or btrfs" by Alpha830RulZ · · Score: 2, Funny

    Something tells me you have grey hair and wrinkles. And I say that in a good way.

    --
    I was taught to respect my elders. The trouble is, it's getting harder and harder to find some.
  17. Re:A server failure? by Locutus · · Score: 3, Funny

    in hindsight, firing the person(s) doing backups was probably not a good move. ;-)

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  18. Re:"they should have used ZFS or btrfs" by Antique+Geekmeister · · Score: 4, Funny

    It's not the gray hair (or what is left of it!), and those aren't wrinkles. They're laugh lines from the terrific amusement when some youngster ignores the hard-won lessons of the last millennium, especially when they have to call me or someone like me to clean up the mess. The laugh lines are especially deep from when I collected a paper trail to show where their supervisor ignored my written warnings about the danger: those are used with caution, but can be very, very handy.

  19. Re:It is an ancient story, endlessly repeated by harmonise · · Score: 4, Funny

    Get into the shower with BubbaSoft and you know what is going to happen.

    Just don't drop the SOAP.

    --
    Cory Doctorow talking about cloud computing makes as much sense as George W Bush talking about electrical engineering.
  20. Re:You assume Danger used a MSFT platform by Ecuador · · Score: 2, Funny

    He's modded +1 Informative. I guess that's proof enough! :D

    --
    Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  21. Re:"they should have used ZFS or btrfs" by amicusNYCL · · Score: 2, Funny

    I don't know where you hang out at night, but where I hang out people who call themselves things like "webmistressrachel" are not men.

    Like I said, your mileage may vary..

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  22. Re:"they should have used ZFS or btrfs" by Anonymous Coward · · Score: 1, Funny

    >To recover the application all they had to do was backup a few gig of config and binaries, and restart slurping data from upstream again. Viola - backup stripped down to nothing

    I'm interested in learning more about how a string instrument factored into your solution.