Slashdot Mirror


Wait For Windows 7 SP1, Support Firm Warns Users

CWmike writes "Users should wait for Microsoft to work out the bugs in Windows 7 before jumping on the new OS, computer support company Rescuecom said on Friday. 'From the calls we're getting, as well as our own experience in the past with all Microsoft's operating systems, we're recommending that people stick with their time-tested OS and wait for the dust to settle,' said Josh Kaplan, president of Rescuecom. Citing a litany of reasons, ranging from the risk of losing data during an upgrade to tough economic times, Kaplan urged Windows users to put off upgrading to Windows 7 or buying a new PC with the operating system pre-installed. 'There are some compelling reasons for both businesses and home users to move to Windows 7,' Kaplan said, 'so we're saying "just wait for a bit."' Upgrading an existing machine — whether it's running the eight-year-old Windows XP or the much newer Vista — is particularly risky, he added, especially if users haven't taken time to make a full backup before they migrate their machines. Some users have found that out first hand. Among the top subjects on Microsoft's support forum is one that has put some PCs into an endless reboot loop when their owners tried to upgrade from Vista to Windows 7. Microsoft has not yet come up with a solution that works for all the users who have reported the problem, sparking frustration."

8 of 433 comments (clear)

  1. Some things change... by dark_requiem · · Score: 4, Informative

    I'll be the first to admit that, in the past, this is exactly the recommendation I follow. However, I've used the beta, the RC, and I'm typing this on RTM, with an official install disk and license sitting next to me waiting until I have time to reinstall everything. Win7 has been rock-solid stable for me (aside from Creative's shite XFi drivers) through every version I've tried. If you are aware of any incompatible software that you need to run, then by all means wait (or run a VM), but otherwise, I have yet to see any reason to wait for a service pack on this one. If someone could provide some concrete reasons to wait, I'd take this article seriously, but otherwise, FUD.

    As to upgrading, when has it ever been a good idea to perform a Windows upgrade installation? If you've been running any old version of Windows for 6 months or more, a fresh install is probably indicated anyway (although, I have been running RC on my home system since the day it came out, and I haven't had any Windows Rot yet, still runs as well as when I installed it). Backup your data, wipe the drive, and start from scratch. Bit of a pain in the ass, but that's pretty much a fact of life with Windows.

  2. So you disagree -- with Microsoft? by whoever57 · · Score: 4, Informative

    But then seriously, how is this guy's story "news for nerds" any more than my anecdote?

    Because the is a Knowledge Base article (KB975253) about this problem?

    --
    The real "Libtards" are the Libertarians!
  3. Re:Ok well I disagree by Penguinisto · · Score: 5, Informative

    Yes and no.

    While Windows 7 is less sucky than Vista (and is roughly comparable to XP SP3), simply plopping it in doesn't always make sense.

    Most enterprises (mine included) are still just barely testing the things, and the help desk is still trying to determine what the gotchas will be (not only with specific in-house apps, but in general). As a group (like so many others out there) who held out with XP, there's going to be a shitload of user re-training that you simply cannot avoid, unless you really hate your help desk (which is likely why you don't hear Microsoft claiming that training costs are gonna inflate one's TCO these days, eh?) From a cold-hearted BOFH standpoint, it's much easier to let the users get that training at home for awhile first, on their personal equipment, if for no other reason than to minimize the re-training costs you'll have to spend at work.

    I will be the absolute last human being stupid enough to demand that all the relatively new (and even not-so-new) multi-million-dollar tools out on the production floor get bumped from XP to Windows 7. I doubt even the tool vendors would have the temerity to ask for the massive downtime required to do such a thing. Move away from manufacturing, and you still have a whole lot of hospitals, service orgs, and etc who will also refuse to bump their machines and tools up as well.

    Sure - XP Mode is great for a lot of things, I cna admit that. OTOH, most home users aren't going to have that option, and most small businesses are going to require a whole lot of persuading to buy an XP mode streaming app server for distributed apps.

    At home? Meh - I have exactly one Windows machine - the missus' XP laptop. I figure I'll worry about that when I get her a new one next year sometime... and I'm almost willing to bet that I'll still be installing XP on that one - less than a week after she gets it. I doubt she's going to be the only one who does that.

    One final question that's going to be asked a LOT by typical users: "Unless/until app makers start making Windows 7 -only apps, why would anyone waste their time with the upgrade, instead of simply waiting until the next time they buy their Dell, HP, whatever? " Security? Meh - they'll claim their home router firewall and sundry for that.

    Okay, one more: Too many folks out there have jacked/pirated/whatever copies of XP installed (courtesy of friends, relatives, TPB, whoever), and will likely wait for a jacked/pirated/whatever copy of Windows 7 to come out.

    Sorry... I'm just not seeing the rush to convert just yet, save for those who have no real choice (that is, typical users buying new computers).

    /P

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  4. Works okay for me. by RatBastard · · Score: 4, Informative

    The only problems I've had, and I only use my Windows box for games and keep my data on a server anyway, are
    1: Quake 2 and derivatives do not run
    2: My Turtle Beach surround sound USB headphones make Windows 7 bluescreen.
    Otherwise everything I've tried on it works as well as it did under XP. I'm not happy with the new interface, but I remember not liking Windows XP when it first came out.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  5. Re:I work for a software development company... by GuruBuckaroo · · Score: 5, Informative

    1.) SQL 2005 and SQL 2008 both have known compatibility issues. SQL 2005 will ALWAYS fail an upgrade to SP3 under Win 7 without a reg hack.

    I have been able to install SP3 for SQL 2005 on exactly one (of 5) Windows 2003/2003R2 servers. That one success was a clean, fresh install that had nothing else on it. Every other system STILL fails to install SP3, after the 3rd (or 4th?) release of SP3. I don't blame that on the OS, I blame it on the patch. Or maybe on SQL 2005 itself, I don't know. But it isn't specific to Win7, at any rate.

    --
    Poor means hoping the toothache goes away.
  6. Re:But why? by mister_playboy · · Score: 5, Informative

    WIndows 7 uses the same drivers that Vista does... there isn't anything to wait for.

    --
    Do what thou wilt shall be the whole of the Law ::: Love is the law, love under will
  7. Re:Say what? by Starayo · · Score: 4, Informative

    Pikachu evolves into Raichu. You Pokénoob.

    And only with a thunderstone. :P

    --
    Ezekiel 23:20
  8. Don't wait. by GuruBuckaroo · · Score: 5, Informative

    While I hate "Me too" posts as much as the next guy, I have to agree that this article is FUD for the management types. I installed 7 RTM as soon as it was available from TechNet, and haven't had problem one yet.

    Well, I have one problem - it doesn't seem to connect to Windows 2000 Server shares, and it doesn't like my (very outdated) Samba network. Apparently it requires Samba 3.3 or higher. However, that aside, I have to say my existing PCs (original P4 3ghz, 3gb or 4gb memory) are noticeably snappier than they were with XP - granted, some of that may have been the accumulation of crud that happens with any windows installation. Clean installs are always speed-boosters.

    Speaking of which - yeah, don't bother with an upgrade. With as cheap as USB drives (even USB HDs, not just flash) are these days, you have no real excuse for not doing a clean install. I'll be deploying Windows 7 starting in April to the 500+ workstations at my company, and every install will be a wipe & reinstall using Acronis TrueImage with a nice sysprep'ed image. All of the testing I've done so far has made me a happy camper and Win7 evangelist.

    Prior releases... yeah, waiting for SP1 was always a good idea. Hell, we waited for XP SP2 before deploying it. I really think they've finally gotten this thing right.

    But of course, I could be wrong.

    --
    Poor means hoping the toothache goes away.