Wait For Windows 7 SP1, Support Firm Warns Users

CWmike writes "Users should wait for Microsoft to work out the bugs in Windows 7 before jumping on the new OS, computer support company Rescuecom said on Friday. 'From the calls we're getting, as well as our own experience in the past with all Microsoft's operating systems, we're recommending that people stick with their time-tested OS and wait for the dust to settle,' said Josh Kaplan, president of Rescuecom. Citing a litany of reasons, ranging from the risk of losing data during an upgrade to tough economic times, Kaplan urged Windows users to put off upgrading to Windows 7 or buying a new PC with the operating system pre-installed. 'There are some compelling reasons for both businesses and home users to move to Windows 7,' Kaplan said, 'so we're saying "just wait for a bit."' Upgrading an existing machine — whether it's running the eight-year-old Windows XP or the much newer Vista — is particularly risky, he added, especially if users haven't taken time to make a full backup before they migrate their machines. Some users have found that out first hand. Among the top subjects on Microsoft's support forum is one that has put some PCs into an endless reboot loop when their owners tried to upgrade from Vista to Windows 7. Microsoft has not yet come up with a solution that works for all the users who have reported the problem, sparking frustration."

Comments

It will be different this time

[symbolset]

Trust me.

Re:It will be different this time

[Anonymous Coward]

These Mac ads remind me of a politician who has nothing good to say about his own policies and platform, so he spends his time badmouthing the other candidates. I make it a point never to vote for those kinds of politicians.

Re:It will be different this time

[angelwolf71885]

so basically you dont vote

Say what?

[jcr]

Wait... Windows 7 is the vista service pack.

-jcr

Re:Say what?

[jcr]

Fuck it, we're waiting for Windows 8

Also known as "Windows for Godot".

-jcr

Re:Say what?

[bsDaemon]

ah, you kids and your damned music...

Ok well I disagree

[Sycraft-fu]

I say get Windows 7 now, if you have a reason. If you have a new computer get it with 7 for sure. Get it for an old computer if there's a reason you want it (like DirectX 10/11 support or something) and your computer is reasonable (at least a dual core with 2GB RAM).

We have been deploying it here at work and it works great. It is a solid and fast OS. App compatibility is extremely good, even with our squirelly engineering apps.

But then seriously, how is this guy's story "news for nerds" any more than my anecdote? I would think nerds would be capable enough of doing testing to determine if 7 is right for their environment and then deploying it if appropriate.

Re:Ok well I disagree

[ColdWetDog]

That's all well and good, but make sure you have a functional, repeat, functional and I'll repeat again, functional backup.

If you trust your backups, you can do anything. Install Windows ME if you like.

But for bog's sake CHECK YOUR BACKUPS.

This message will be repeated in 10 minutes.

Re:Ok well I disagree

[Penguinisto]

Yes and no.

While Windows 7 is less sucky than Vista (and is roughly comparable to XP SP3), simply plopping it in doesn't always make sense.

Most enterprises (mine included) are still just barely testing the things, and the help desk is still trying to determine what the gotchas will be (not only with specific in-house apps, but in general). As a group (like so many others out there) who held out with XP, there's going to be a shitload of user re-training that you simply cannot avoid, unless you really hate your help desk (which is likely why you don't hear Microsoft claiming that training costs are gonna inflate one's TCO these days, eh?) From a cold-hearted BOFH standpoint, it's much easier to let the users get that training at home for awhile first, on their personal equipment, if for no other reason than to minimize the re-training costs you'll have to spend at work.

I will be the absolute last human being stupid enough to demand that all the relatively new (and even not-so-new) multi-million-dollar tools out on the production floor get bumped from XP to Windows 7. I doubt even the tool vendors would have the temerity to ask for the massive downtime required to do such a thing. Move away from manufacturing, and you still have a whole lot of hospitals, service orgs, and etc who will also refuse to bump their machines and tools up as well.

Sure - XP Mode is great for a lot of things, I cna admit that. OTOH, most home users aren't going to have that option, and most small businesses are going to require a whole lot of persuading to buy an XP mode streaming app server for distributed apps.

At home? Meh - I have exactly one Windows machine - the missus' XP laptop. I figure I'll worry about that when I get her a new one next year sometime... and I'm almost willing to bet that I'll still be installing XP on that one - less than a week after she gets it. I doubt she's going to be the only one who does that.

One final question that's going to be asked a LOT by typical users: "Unless/until app makers start making Windows 7 -only apps, why would anyone waste their time with the upgrade, instead of simply waiting until the next time they buy their Dell, HP, whatever? " Security? Meh - they'll claim their home router firewall and sundry for that.

Okay, one more: Too many folks out there have jacked/pirated/whatever copies of XP installed (courtesy of friends, relatives, TPB, whoever), and will likely wait for a jacked/pirated/whatever copy of Windows 7 to come out.

Sorry... I'm just not seeing the rush to convert just yet, save for those who have no real choice (that is, typical users buying new computers).

/P

Re:Ok well I disagree

[fluffy99]

One step ahead of you - I have two separate volumes running RAID1 and RAID5 so I am set for backups. ;-)

Repeat after me - "RAID does not protect against anything but hardware failure". It does not protect against users accidentally deleting files, files getting corrupted, or the OS having issues. To actually recover from any of those things, you need a usable BACKUP. It needs to be a cold-metal type of backup that you can easily restore from ground-zero. Something like Acronis TrueImage or Ghost of the system drive and whatever backup you prefer for the data volumes. Keep the back files for a long time, otherwise I guarantee you'll have a file that got deleted last year and no-one noticed.

Smells like FUD...

[Anonymous Coward]

While no initial release is perfect (and nor is any currently deployed system), this seems like FUD to me. Win7 is small enough of a difference from Vista (and that's a good thing) that there's relatively few surprises switching to it. There's no major driver model change and real world app compatibility testing has been in progress for almost a year now.

Re:I work for a software development company...

[GuruBuckaroo]

1.) SQL 2005 and SQL 2008 both have known compatibility issues. SQL 2005 will ALWAYS fail an upgrade to SP3 under Win 7 without a reg hack.

I have been able to install SP3 for SQL 2005 on exactly one (of 5) Windows 2003/2003R2 servers. That one success was a clean, fresh install that had nothing else on it. Every other system STILL fails to install SP3, after the 3rd (or 4th?) release of SP3. I don't blame that on the OS, I blame it on the patch. Or maybe on SQL 2005 itself, I don't know. But it isn't specific to Win7, at any rate.

Re:But why?

[mister_playboy]

WIndows 7 uses the same drivers that Vista does... there isn't anything to wait for.

Don't wait.

[GuruBuckaroo]

While I hate "Me too" posts as much as the next guy, I have to agree that this article is FUD for the management types. I installed 7 RTM as soon as it was available from TechNet, and haven't had problem one yet.

Well, I have one problem - it doesn't seem to connect to Windows 2000 Server shares, and it doesn't like my (very outdated) Samba network. Apparently it requires Samba 3.3 or higher. However, that aside, I have to say my existing PCs (original P4 3ghz, 3gb or 4gb memory) are noticeably snappier than they were with XP - granted, some of that may have been the accumulation of crud that happens with any windows installation. Clean installs are always speed-boosters.

Speaking of which - yeah, don't bother with an upgrade. With as cheap as USB drives (even USB HDs, not just flash) are these days, you have no real excuse for not doing a clean install. I'll be deploying Windows 7 starting in April to the 500+ workstations at my company, and every install will be a wipe & reinstall using Acronis TrueImage with a nice sysprep'ed image. All of the testing I've done so far has made me a happy camper and Win7 evangelist.

Prior releases... yeah, waiting for SP1 was always a good idea. Hell, we waited for XP SP2 before deploying it. I really think they've finally gotten this thing right.

But of course, I could be wrong.