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AT&T Sues Verizon Over "Map For That" Ads

MahlonS writes "AP is reporting on a suit filed in Northern Georgia in which AT&T claims that Verizon's 'There's a Map for That' ads are misleading and amount to deceptive trade practices. Verizon had already agreed to modify their original ad to include a tag line that voice and data services are available outside 3G coverage areas." What's interesting is that on some level, this is actually a lawsuit over data visualization.

17 of 249 comments (clear)

  1. I'm not seeing it. by Paranatural · · Score: 5, Informative

    It even said in the FA that they were maps of the 3G coverage. As long as the maps are accurate, I can't see what they are complaining about. Nowhere is it implied that the normal service is limited to those same maps.

    A case of sour grapes by AT&T.

    Maybe if they'd use some of that iPhone money to expand their infrastructure instead of hiring lawyers and racking up executive bonuses...but nah, that's crazy talk.

    1. Re:I'm not seeing it. by pcaylor · · Score: 5, Informative

      The maps are accurate but Verizon originally referred to the areas without 3G coverage as 'Out of Touch' That sounds a lot worse than 'falling back to 2G EDGE' Verizon has agreed to remove the 'Out of Touch' phrasing though. AT&T wants Verizon to show their full data coverage map without distinction between EDGE and 3G. And on such trivialities, lawyers get rich.

    2. Re:I'm not seeing it. by Mr_Silver · · Score: 4, Informative

      It even said in the FA that they were maps of the 3G coverage. As long as the maps are accurate, I can't see what they are complaining about. Nowhere is it implied that the normal service is limited to those same maps.

      Unfortunately 3G was only mentioned after AT&T complained. Previously it just said "Out of touch" and implied that you would get absolutely no voice or data throughout vast amounts of America.

      I think the editors really need to update the post - otherwise the comments are going to be filled with people making comments about the recently modified advert and not realising what was originally displayed.

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  2. Re:Good by JiveDonut · · Score: 4, Informative

    Disagree completely. I think the ads are quite obvious in that

    A) It clearly states it is a 3G coverage map

    and

    B) There is a sentence on the bottom of the screen that says that voice and data service are available outside the 3G coverage area.

    IIRC, the ad says "3G" about 1 brazillion times as well.

  3. Re:Good by EvilJoker · · Score: 4, Insightful

    While I understand AT&T's complaint, it is still more of the same from them- just like when they claim to offer the same internet (768kbps) as RoadRunner (now up to 7mbps).

    The market is smartphones right now, with the iPhone currently being #1. VZW is about to launch a number of very high-end phones (esp. the DROID) which will chew through data, and 3G coverage is a necessity. The difference VZW is highlighting is exactly what AT&T wants to keep quiet- smartphones will work a lot better in many areas on VZW.

    If you can't check e-mail, facebook, IM, etc, then I think it's fair to claim you're out of touch.

  4. Re:Good by Churla · · Score: 4, Insightful

    I have to disagree with you on this. The ads do clearly state that it's 3G coverage. And the difference between 2G and 3G for heavy data use Smartphone owners is a very significant one. This ad is less deceptive than the AT&T one claiming the "fastest 3G network" when it is only faster because it's smaller and doesn't have to deal with coverage in spottier areas.

    If you want to argue that it gives people the impression that the phones don't have any coverage even though they state it's 3G coverage areas the maps are talking about then you should also talk to Apple about the "If I'm going to move things, why not move to a Mac?" ads which neglect to mention that the difference between moving Xp to Win 7 as opposed to XP to Mac is the fact that you also have to buy a completely new computer on top of a new OS (making it just a tad more expensive...)

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  5. Really? by earnest+murderer · · Score: 4, Informative

    Because the maps have a giant "3G" label, and they're both quite accurate and easy to compare...

    http://gizmodo.com/5024163/att-3g-coverage-maps-updated-now-with-more-3g

    You'll have to pull up a 3G map for a city then zoom out to the national level on their own site.. (http://www.wireless.att.com/coverageviewer/#?type=voice&3g=t).

    AT&T really doesn't have anything on Verizon's 3g network.

    --
    Platform advocacy is like choosing a favorite severely developmentally disabled child.
  6. 3g doesn't mean fast internet by vxvxvxvx · · Score: 3, Insightful

    While the technology itself is capable of decent bandwidth, the implementations are pretty terrible. Run low bandwidth wires to the cell towers and you just move the bottleneck somewhere else. 3g is more of a buzzword than anything at this point, until we actually start taking advantage of all that the technology has to offer.

  7. Re:Good by Culture20 · · Score: 3, Interesting

    Every time I hear those commercials, it always sounds like "There's an app for that" They run "a map" together too quickly, obviously trying to make "a m" sound like "an". Can you trademark the homophone of a catchphrase? IE, can Marvel sue if I have a rock-covered guy in a movie yell "It's clobberin' thyme!", even if it's appropriately used (the villain is punching a spice factory).

  8. Re:Good by syrinx · · Score: 5, Funny

    That would be inappropriate, as thyme is an herb, not a spice. :P

    --
    Quidquid latine dictum sit, altum sonatur.
  9. I hope they don't sue ME, too. by starglider29a · · Score: 4, Funny

    i was going to start a "temporary service utilizing various primates for various tasks." My motto?

    There's an APE for that.

  10. Re:Good by Sharaz · · Score: 4, Funny

    parody? There's a slap for that!

  11. Re:They're comparing apples to crabapples by limaxray · · Score: 4, Interesting

    That's non-sense. 1xEVDO Rev. A is capable of 3 Mbps and all of Verizon's network uses this technology - I'm pretty sure that falls in the the understanding of what is 3G. In actual practice though, Verizon's network supplies a pretty consistent 1 Mbps connection all across the country, which is about 4x faster than the maximum theoretical throughput of an EDGE network.

    Furthermore, the fact that WCDMA is very inflexible and depends on 5 MHz channels means that in the few places that there actually is service, you are less likely to be able to use it because there are fewer channels serving fewer clients. Go ask any iPhone user about the fantastic reliability of AT&T's 3G network. WCDMA just doesn't fare well in markets where the use of wireless spectrum isn't dictated by government mandate as it is in the EU. Also AT&T has yet to even deploy HSPA+ on a large scale to the best of my knowledge, so to say that they're service is that much faster (although it is slightly faster) is just wrong.

  12. looks like AT&T's strategy turned against them by booyabazooka · · Score: 4, Insightful

    You live by your customers being idiots, you die by your customers being idiots.

    I'd bet that if AT&T has decent voice coverage and spotty 3G, it has benefited from a lot of customers not realizing that those coverage areas can be different. Verizon's ad turns the same ignorance against them, and now they're upset about it.

    The notion of a mobile phone service provider suing anyone over being misleading is astoundingly ironic.

  13. Re:Good by nahdude812 · · Score: 4, Informative

    Actually the iPhone is only 13.7% of smart phone sales as of Q2 2009.

    iPhone gets all the hype, and indeed it's doing quite well for itself, but it's only selling 2/3 as many units as RIM (though catching up), and it lags far behind Symbian which single handedly enjoys > 50% share.

  14. Re:Good by ran-o-matic · · Score: 5, Informative

    This is not true. That red map is the VZW 3G (EVDO and not just 1xRTT) network just as they claim. They have basically upgraded their entire network to EVDO.

  15. Re:Good by RoFLKOPTr · · Score: 3, Funny

    This is not true. That red map is the VZW 3G (EVDO and not just 1xRTT) network just as they claim. They have basically upgraded their entire network to EVDO.

    I can attest to this... why else would I have had EVDO signal in the middle of Bumfuck Nowhere, SD when I was there on a trip a few weeks ago?