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BlueHippo Scam Collected $15M, Only Shipped One PC

An anonymous reader writes "Turns out that those BlueHippo commercials advertising financing for computers and other electronics for anybody, regardless of credit, were way more sleazy than you thought. The FTC is bringing this fraud down, but not too soon. 'According to the FTC, the company's brazen business model continued without interruption after the 2008 settlement. "In fact, in the year following entry of this Court's Stipulated Final Judgment and Order for a Permanent Injunction, BlueHippo financed — at most — a single computer to the over 35,000 consumers who placed orders for computers that could be financed during the period,' the FTC told a court (PDF) yesterday. In the meantime, the company took in a cool $15 million in payments from consumers, who don't appear to have received anything in return.'"

33 of 216 comments (clear)

  1. Why bother? by Renraku · · Score: 4, Insightful

    Why bother running a successful business with a plan when you can run a fake business and get the hell out of Dodge when it starts coming down around you? The customers, of course, will want their money back, but will probably get a 15% off your next purchase coupon, good until yesterday, while the lawyers will get a few million to settle.

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
    1. Re:Why bother? by Edmund+Blackadder · · Score: 4, Insightful

      Your post was going well, but I do not know why you decided to blame the lawyers in the end. Class action lawyers are usually the only people these scammers are afraid of. Government agencies are slow and it is rather rare that they actually go out of their way to chase scams. It is great that the FTC decided to go after those bluehippo people, but this is a very rare occurrence.

      Usually when companies try to do something dodgy towards ordinary consumers they are mostly worried about the class action lawyers. Because there are lawyers out there that do nothing but look out for scams so that they can get their payday. Sure it usually ends up that the lawyers get a lot of the money and the scammed customers get a small check in the mail. But even if the lawyers get all the money they still take alot of money from the scammers and thus punish them, and that is actually a benefit to society.

    2. Re:Why bother? by witherstaff · · Score: 5, Funny

      The problem with BlueHippo was they thought small. If they got too big to fail then everything would have been alright.

  2. Shocking! by eihab · · Score: 4, Interesting

    I remember watching their commercials and going to their website to check it out. The fine print clearly stated that you will not receive their computer printer/combo/etc. until after you mail off the last payment!

    I thought to myself, who in their right mind would even consider giving this company a dime, but apparently there were 35,000 such individuals.

    The lesson here folks: if it's too good to be true then it probably is.

    --
    If you can't mod them join them.
    1. Re:Shocking! by lannocc · · Score: 5, Funny

      The fine print clearly stated

      Oxymoron

    2. Re:Shocking! by Anonymous Coward · · Score: 5, Interesting

      That's what user mode in Opera is for. It makes any hidden text or fine print clearly visible in a normal font. I am sure there is a Firefox addon or setting that does something similar, but it is very hard if not impossible to make fine print stay hard to read with any decent web browser.

    3. Re:Shocking! by sdiz · · Score: 5, Insightful

      just make the fine print a jpeg file with low quality or embed in flash

    4. Re:Shocking! by Entropius · · Score: 5, Funny

      This is the first time that the Nyquist sampling theorem has had an application to legal bullshit, I think. Wow.

    5. Re:Shocking! by file+terminator · · Score: 5, Informative

      Er, is this a serious post? You do realize that the link leads to a thumbnail, don't you?

      Remove the -thumb part of the URL, and you get something more readable. Still a pretty lousy scan, but perfectly legible.

    6. Re:Shocking! by Waffle+Iron · · Score: 4, Insightful

      So it's like social security?

      Not completely. Social Security provides an important benefit right now: It greatly reduces the risk that your mother-in-law will be moving in with you.

  3. I'm fairly surprised, actually... by fuzzyfuzzyfungus · · Score: 5, Insightful

    Not surprised that BlueHippo are a bunch of worthless subhumans; but that they would be so audacious about it.

    Had they actually shipped a few thousand bottom-of-range refurb Compaqs or whatever, which are pretty damn cheap by the pallet load, they never would have attracted fire from the FTC. The way that their "business" was structured(at least back when I checked their website when I first heard about them), they should have been able to clear fairly impressive margins on the backs of the poor and clueless even without cheating. And, if they had avoided legally actionable fraud, they presumably would still be operating today.

    Why would somebody do that? Is enforcement so weak that getting away with it is a rational expectation?

    1. Re:I'm fairly surprised, actually... by wizardforce · · Score: 4, Insightful

      Why would somebody do that? Is enforcement so weak that getting away with it is a rational expectation?

      Yes. Bernard Madoff being a fantastic example of this.

      --
      Sigs are too short to say anything truly profound so read the above post instead.
    2. Re:I'm fairly surprised, actually... by barzok · · Score: 4, Interesting

      Actually, Madoff never expected to make it as long as he did. He was surprised it took them so long to catch him.

    3. Re:I'm fairly surprised, actually... by Anonymous Coward · · Score: 4, Informative

      http://www.telegraph.co.uk/finance/financetopics/bernard-madoff/5928899/Bernard-Madoff-surprised-fraud-was-not-uncovered-sooner.html

      Read here motherfucker.

  4. Instead of referring to just "Blue Hippo" by NoYob · · Score: 5, Insightful
    How about naming the asshole or assholes behind it? So that way, if we see those lying thieves we'll know to run. Many times, these guys close up shop and just start all over again with a different business entity.

    How many would invest with Bernie Madoff if he somehow miraculously got out of prison - regardless of the name of his company?

    --
    It's NOT me! It's the meds! I'm on 1000mg of Fukitol.
    1. Re:Instead of referring to just "Blue Hippo" by TSHTF · · Score: 5, Informative

      From the court documents linked in the article: Joseph K. Rensin is the sole owner and shareholder of BlueHippo Funding, LLC. FTC 26. Mr. Rensin acted as Chief Executive Officer of BlueHippo from its inception in 2003 until July 20, 2009. See FTC 28 at 7-8; FTC 22G at 3. As CEO, BlueHippo's corporate officers, including the Chief Marketing Officer, reported directly to Mr. Rensin. FTC 28 at 20-22. In addition, Mr. Rensin was involved in BlueHippo's day-to-day operations, "manag[ing] the overall structure and direction of the business" and "overseeing the senior management team in formulating strategy." Id. at 22; FTC 22G at 3.

    2. Re:Instead of referring to just "Blue Hippo" by YrWrstNtmr · · Score: 5, Informative

      Previously, Rensin operated a collection agency at the same address. He was sued for that one as well. And lost.

  5. Is this the free market? by fermion · · Score: 4, Insightful
    So I see that Gates and Buffet said recently that the economy is picking back up and all is well and there is no reason for anyone to be worried and the free market is perfect.

    But how can it be perfect if the we cannot protect those who need protection most from those who would steal their money. If $1 gets spent by ACORN in a questionable manner, an act of congress is immediately enacted,but when those not so well off are robbed, we can't even make the criminal parties stop, much less put them in jail.

    Or look at Verizon. They are stealing from their customers in $1.99 increments. And don't tell me it is not stealing. If you went to store and got charged for everything you put in your shopping cart before you checked out and left the store, and the store refused to refund you money if you did not actually want the merchandise, I am sure the cops would be called.

    Of course Billg loves the free market. If a contractor installs unlicensed versions of MS Office on a clients computer, that contractor can earn a million dollars bounty forreporting the company, and then the BSA has every right to put the company out of business with exorbitant and irrational penalties. But if MS steals software, they can just blame it on a contractor and then apologize.

    People are decrying the direction of the US, but I think after the past several years of pretty constant theft of tax dollars and personal property by the elite, a change was and is necessary.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    1. Re:Is this the free market? by east+coast · · Score: 4, Insightful

      People are decrying the direction of the US, but I think after the past several years of pretty constant theft of tax dollars and personal property by the elite, a change was and is necessary.

      Are you trying to say that what has happened recently isn't theft by the elite? If you are you seriously need to wake up. Instead of Verizon taking from their customers with little scams and contract foolery we now have big brother telling us that it doesn't matter if we like it or not; he's going to take from you regardless of position.

      We've effectively gone from a system that we could opt out of (for the most part) into one where the government forces you to give it up till you bleed. Tell me how much better things are again?

      Your problem with the free market is that you don't seem to know the difference between a luxury and a necessity. If you don't like Verizon's business practices boycott them. No one was twisting your arm. Now you have no choice.

      --
      Dedicated Cthulhu Cultist since 4523 BC.
    2. Re:Is this the free market? by mc6809e · · Score: 5, Informative

      So I see that Gates and Buffet said recently that the economy is picking back up and all is well and there is no reason for anyone to be worried and the free market is perfect.

      But how can it be perfect if the we cannot protect those who need protection most from those who would steal their money.

      The elderly are doing the same thing to workers right now through Social Security and Medicare.

      We're promised future product (retirement money and health care) if we make payments up front. And it's unlikely the state will be able to deliver since they've already spent the money.

      Sound familiar?

    3. Re:Is this the free market? by Anonymous Coward · · Score: 4, Insightful

      I don't have any idea why you think the free market is going to protect the weak and stupid. The entire concept of the free market is to fleece the weak and stupid. Welcome to reality.

    4. Re:Is this the free market? by copponex · · Score: 5, Insightful

      We've effectively gone from a system that we could opt out of (for the most part) into one where the government forces you to give it up till you bleed. Tell me how much better things are again?

      I see your point, but the idea you're missing is that much of technology moves from a luxury to a necessity very quickly. Ten years ago you could compete in the job market with no computer skills, and that's no longer the case. Shorter patent lifespans would allow companies to profit from good research, but not set back an entire society to profit a single corporation. Imagine if GE came out with a solar panel that was dirt cheap to manufacture, but charged 400 times more than it cost to make. China, India, and Russia could reverse engineer the product, and then we'd be competing with international companies that pay far less for electricity.

      Furthermore, you have zero input on the actions of corporations who provide these necessary luxuries, like oil, electricity, information infrastructure, and so on. At some point, you have to assign a third party with more power to keep them in check, or we'll all be living in company towns, shopping at company stores, which isn't a hell of a lot better than soviet communism.

  6. Re:Winning gold at the scam olympics by mkiwi · · Score: 5, Informative

    So they have your SSN for the user name. Just think of what they could do if they knew your mother's maiden name! Oh never mind, that's the password!
    https://www.bluehippo.com/csv2/Login.aspx

  7. Immoral people by blindbat · · Score: 5, Insightful

    You can never make enough laws to keep people like this from exploiting others.

    It would never occur to those of us who have been raised with an inkling of an idea of good and evil to treat others in such a despicable manner.

    It has nothing to do with free market. It is an issue of ethics and values.

    Without the adoption of some standard of right and good within the individual heart, there is no hope of restraining people from similar scams.

    1. Re:Immoral people by Machtyn · · Score: 5, Interesting

      "Policemen and laws can never replace customs, traditions and moral values as a means for regulating human behavior. At best, the police and criminal justice system are the last desperate line of defense for a civilized society. Our increased reliance on laws to regulate behavior is a measure of how uncivilized we’ve become." -Walter Williams, “Laws Are a Poor Substitute for Common Decency, Moral Values,” Deseret News, Apr. 29, 2009, A15

      Your statement reminded me of this quote.

  8. so frustrating by Anonymous Coward · · Score: 5, Insightful

    I'm not doing great financially, but those of us in the know are pretty good about staying on the connected side of the digital divide.

    Not only that, but we are the same folks that keep old parts around and every now and then are able to build a workable setup for someone that could really use a computer. People that are thrilled to have something, even if it comes with a CRT monitor and has a 7 year old video card.

    I've 'volunteered' hours working on crappy emachines for people because I know they can't go out and buy something fast and great.

    F you BlueHippo. I know these people personally, and a computer means a lot to them.

  9. Go Try to log in... by jesseck · · Score: 5, Informative

    I went to their website (Google for bluehippo), and when I clicked "Purchase" I was taken to a login screen.. where my username is my SSN, and password is my mother's maiden name. Yeah, I'll give them some more personal info after I enter that...

    1. Re:Go Try to log in... by CaroKann · · Score: 5, Informative

      If you have trouble logging in with that, their helpful "Trouble Logging In" screen gives you plenty of other ways to log in. You just have to select and enter one of the following combinations:

      Social Security Number/Home Phone
      BlueHippo Account Number/Home Phone
      Social Security Number/House Number
      Bank Account Number/Zip Code (!)
      Social Security Number/Password (Mothers Maiden Name?)

  10. Re:Winning gold at the scam olympics by JimboFBX · · Score: 5, Funny

    At least they used HTTPS.

  11. Class Action Laywers and Scammers? by Bruce+Perens · · Score: 5, Insightful
    Sorry, I don't believe it. Scammers don't run a solvent enterprise that a class-action lawyer would approach. The lawyer wants money, the scam is a scam, not an operating business, and doesn't hang around with money for a lawyer to recover.

    Do you have any good examples?

    1. Re:Class Action Laywers and Scammers? by DragonWriter · · Score: 4, Informative

      Strictly speaking your examples are talking about dumb-asses who didn't properly structure their businesses or scams to be successful. If you do it right you win unless the governemnt finds you, and that is only if it is an illegal operation. (I'm not condoning, just giving facts)

      Those aren't "facts", those are semantic games to carefully redefine terms in unusual ways so your original claim is true by definition, creating a nice, tight circular argument that means nothing.

  12. Their phone number still works by whois · · Score: 4, Informative

    I just called it and got through to someone calling themselves Danny Archer. They did not provide a company name in their greetings instead asking immediately for my first name.

    If they're shut down they need to be shut down.

  13. Comeuppance. by Web+Goddess · · Score: 5, Insightful

    People have god-given frailties, which scammers EXPLOIT by victimizing people's blind spots or weak points. Your post blaming the target of BlueHippo fraud was insensitive and cloddish. But you will mature over the next few years, and become more aware that humans who are *average* or even *below average* still deserve our respect. You, too, have your blind spots and two Achilles heels.

    Wendy / the Darwin Awards