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Black Screen of Death Not Microsoft's Fault

Barence follows up to the ongoing Black Screen of Death Saga by saying "Microsoft says reports of 'Black Screen of Death' errors aren't caused by Windows Updates, as claimed by a British security firm. The software giant claims November's Windows Updates didn't alter registry keys in the way described by Prevx, which said that the Microsoft Patches caused PCs to boot with just a black screen and a Windows Explorer window. Microsoft is now blaming the problem on malware. Prevx has issued a grovelling apology on its own blog."

24 of 583 comments (clear)

  1. Comment removed by account_deleted · · Score: 5, Funny

    Comment removed based on user account deletion

  2. Groveling? by PCM2 · · Score: 4, Insightful

    Since when does apologizing to someone for your own baseless accusations amount to "groveling"?

    From the post in question:

    Having narrowed down a specific trigger for this condition we've done quite a bit of testing and re-testing on the recent Windows patches including KB976098 and KB915597 as referred to in our previous blog. Since more specifically narrowing down the cause we have been able to exonerate these patches from being a contributory factor
    . . .
    We apologize to Microsoft for any inconvenience our blog may have caused.

    Wow. Way to kiss ass.

    You know what would be even more pathetic and embarrassing than this kind of "groveling"? Standing behind claims that you know to be false.

    --
    Breakfast served all day!
    1. Re:Groveling? by PCM2 · · Score: 4, Insightful

      So what's your point? Mine is that apologizing != "groveling." If more IT types could learn how to admit they're wrong gracefully, the world would be a better place IMHO.

      --
      Breakfast served all day!
  3. Do we have to be nasty? by Eevee · · Score: 5, Insightful

    Prevx has issued a grovelling apology on its own blog.

    Grovelling? How sad it is that an honest apology gets an insult. If you find "We apologize to Microsoft for any inconvenience our blog may have caused." as grovelling, then I feel very sad for you and your vision of how people should relate to each other.

  4. Re:Really? by maxume · · Score: 5, Insightful

    When users are happy to type "sudo rm ...", it doesn't really matter how impervious the system is.

    --
    Nerd rage is the funniest rage.
  5. Re:Is that any better excuse? by anthonyfk · · Score: 4, Insightful

    You assume that accepting blame and fixing the problem aren't mutually exclusive. Just because Microsoft said "that's not our fault" doesn't mean they won't fix it.

  6. System Registry by C_Kode · · Score: 5, Insightful

    Maybe one day Microsoft will get rid of the Windows Registry. It's like putting port holes on the bottom of your boat. Sure, they let you see the fish, but sooner or later one is going to break and sink your ship.

    The Windows registry has always been a bane of Windows use since it's inception.

    1. Re:System Registry by BradleyUffner · · Score: 5, Insightful

      What do you want them to replace it with? hundreds of .conf files scattered randomly about the filesystem, with no standard format? That will be much easier for the user than a centralized, standardized configuration system.

    2. Re:System Registry by BarryJacobsen · · Score: 4, Informative

      Maybe one day Microsoft will get rid of the Windows Registry. It's like putting port holes on the bottom of your boat. Sure, they let you see the fish, but sooner or later one is going to break and sink your ship.

      The Windows registry has always been a bane of Windows use since it's inception.

      Because Malware would clearly have trouble modifying the config files that would be used instead?

    3. Re:System Registry by GrBear · · Score: 4, Funny

      /etc/ So shut the fsck up -_-

      If Windows used /etc/ I imagine it would look something like this..

      sjkHFG12.cnf
      2874asdf.dat
      virsdefs.cfg
      MYMLWARE.CNF
      MSOFFI~1.cfg
      MSOFFI~2.cfg

      You know, full of highly detailed filenames with standardized extensions clearly indicating what programs they belong to.

    4. Re:System Registry by McNihil · · Score: 4, Interesting

      The reason why the registry exist is that the filesystems on Windows OS' have historically been lock on read (more than one program using the same file at the same time is a no-no.) Meaning that having a place where this was not the case was VERY meaningful to lessen access bottlenecks, thus enter the registry.

      Having hundereds of conf files in /etc or having them in a registry "hive" is "same same but different" that's ALL. Gnome has a form of registry hive as well... organizing data whether being direct in the filesystem or special filesystem (DB or what have you) is the same.

      I have to say that it is easier to edit a config file with vi/edit/ed/sed IF one knows where to go. Regedit command line tools sure... GUI... not efficient... Gnome registry either conf-editor or command line... I personally stick to CLI.

      I agree that Windows should "drop the registry..." but only because they should drop the ancient approach of their locking behavior on the filesystem... this would also cure the reboot till you drop at update times. Later OS-X versions have started to reboot machinery after updates just to be more like Windows because that's what users EXPECT. It is painful!
       

  7. Re:Is that any better excuse? by shutdown+-p+now · · Score: 4, Insightful

    Any OS is susceptible to malware. Malware is what users explicitly run, and then it does bad things to their system. You can't secure against that, and no OS on the market today does that. You can pop up tons of prompts, but then it's the "dancing bunnies" problem - depending on how enticing the malware author can make it sound, the user can be convinced to click "Yes" on each and every prompt.

  8. Re:Is that any better excuse? by geekoid · · Score: 4, Informative

    DId you rad the link? this is not being reported by very many people at all.

    And in fact, it isn't their problem.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  9. Re:Really? by athakur999 · · Score: 4, Insightful

    Does the sudo part really matter anyway? The most important files on my system are those in my home directory and they're owned by my own user account, thus no privilege escalation is required to touch them.

    Having great security around the base OS is a good thing but if you don't also provide good security for the users' files, it's kind of like getting a bunch of guards to protect a bank but leaving the vault in an unprotected building next door.

    On the other hand, I really don't want to have to deal with UAC/sudo/etc. every time I edit one of my own documents, so it's kind of an unwinable situation that only good backups can protect against.

    --
    "People that quote themselves in their signatures bother me" - athakur999
  10. Re:Is that any better excuse? by ShieldW0lf · · Score: 4, Insightful

    Any OS is susceptible to malware. Malware is what users explicitly run, and then it does bad things to their system. You can't secure against that, and no OS on the market today does that.

    Since switching to Ubuntu, I have had no need to install weird things off the internet. I just go to Ubuntu's software repositories, and I can download thousands and thousands of pieces of software that have been tested just for my operating system. No malware, no viruses, no attention seeking software that wants to embed a brand in my brain, no nagging to buy additional products, nothing.

    I consider it to be the case that my free OS does indeed protect me against malware, where proprietary offerings that cost hundreds of dollars more do not.

    --
    -1 Uncomfortable Truth
  11. Actually yes (but no). OS X is an excellent model by SuperKendall · · Score: 5, Informative

    What do you want them to replace it with? hundreds of .conf files scattered randomly about the filesystem, with no standard format?

    After having used Linux and Windows and OS X systems for years, OS X does this right.

    Yes there are "hundreds of conf files". But they are not scattered around, they are all in ~/Library/Preferences.

    And they are usually named via the company name + app convention, like com.apple.mail.

    And as opposed to being in "no standard format", they are all plist files (which are basically XML).

    So it's easy to find where they are, easy to figure out what plist file belongs to what, and easy to edit or remove them as needed. If there is corruption (which I have never actually seen in practice) it would be limited to a single file - and an app encountering a preference file it could not read would simply replace it with a new default version. You would at worst lose a few custom settings for one app - and even then only as long as it took you to pull a backup of that single file out of Time Machine, since it's easy to restore the preferences for a single application from any backup.

    However, I have to add that even if you went with a Linux system where the conf files are scattered all over in many different forms, I can say with confidence it is still 100% better than the nightmare of the registry. In practice the files are very easy to edit regardless of format, it's really only the question of the location that gets annoying.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  12. Re:Malware, still? by Jawn98685 · · Score: 4, Insightful

    In other words, this problem will never be solved until people finally get over the baseless notion that they need administrator rights to check their email and read the news online.

    Not quite...
    Were those the only applications required, the notion would indeed be baseless, but...
    There is still a huge raft of Windows software that will not perform properly without admin rights. Until that is fixed, the problem will never be solved.

  13. Re:Is that any better excuse? by h2oliu · · Score: 4, Insightful

    Just out of curiosity, shouldn't Microsoft be responsible for ensuring that only valid data makes it into the registry? If this is the core information source for the system, it would seem that there should be checks in place, at the OS level, that prevent changes to core items.

    --
    Ok, I give up, why you?
  14. Re:Its the users, not the OS by toadlife · · Score: 4, Informative

    The vast majority of malware, rootkits, spyware, viruses, etc that plague windows so severely are completely dependent on having administrator rights. If windows users would join the rest of the computing community in the present century and realize that they don't need administrator rights to check their email, they would see the infection rate drop astronomically.

    The days of malware failing without admin rights are gone. The vast majority of malware today is coded to be "rights aware", and stay in the users profile if limited rights or UAC is present.

    At work, I took away users' admin rights around 2000 and our infection rates dropped to near 0%. Since Vista and UAC became mainstream adware infections are actually up. It's easy to clean though since it remains confined to the users profile.

    --
    I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
  15. Re:Is that any better excuse? by Anonymous Coward · · Score: 4, Funny

    Ubuntu protects you from malware in the same way that a Geo protects you from carjackers.

  16. Re:Sure it does by shutdown+-p+now · · Score: 4, Insightful

    Actually you can, to some extent. Anything the user runs on OS X for the first time after download issues a warning, and then you need an administrator password beyond that to modify the kinds of system level files we are talking about here.

    Vista/7 do both things (warning about launching of binaries that originate from the Net, and requiring a confirmation to elevate to admin) as well. This doesn't solve the "dancing bunnies" problem, however, which is the source of vast majority of infections out there. Why bother with security vulnerabilities at all, if you can trivially convince the user to run the payload himself, and click through all the prompts?

    The base issue is that in Windows 7 Microsoft weakened UAC, so even if you have it disabled a program can do some system level things without warning if you are logged in as administrator.

    The "weakened" UAC in 7 doesn't let any random programs do any system level things without warnings. The only thing that's weakened is that certain (effectively whitelisted) programs that come with OS can change system settings without elevation - most notably, built-in screens in Control Panel.

  17. Well, no registry cleaning to begin with by Ilgaz · · Score: 5, Interesting

    I have 700-800 plist files in my Preferences directory. All those widgets I tried, apps I installed, removed, run one time.

    It must be like 1 line of command on Terminal or basic "Finder" order by date to find the old/unneeded ones and delete them but I don't bother. Why? Because it has zero effect on OS X. OS X wouldn't really care if there were 1000000 pref files there since it is not its business to maintain them let alone read them.

    On Windows, while I hate the idea from the beginning, if you don't clean up your registry, OS will do it for you. Last time it was like 20% overhead required to clean it up at boot. If you get enough junk on that already huge, complex file, it will effect the entire performance of system. Windows _has to read_ that gigantic database to function and find its way in it.

    ps: Now you understand why Windows technical user switchers insist on having "uninstall tool" or be amazed at "no add remove programs" on OS X? They generally think having redundant, old files, needless files will somehow effect their system. You can even add "universal binary haters" to that camp. I don't blame them, I blame Windows.

  18. Re:Is that any better excuse? by zullnero · · Score: 4, Insightful

    The real question there is really a matter of user freedom vs. turning your choice over to whomever manages those repositories as a gatekeeper. It's an easier choice to make on a smartphone since people are going to generally use it for the same major reasons, but on a laptop or desktop, it depends more on what you want to get out of it.

    Some folks don't mind being given the freedom to determine what is going to be bad for them and what is going to be good for them...and some folks want their hands held for them. Linux does give you both options, it just makes it a PITA for "ordinary folks" to do it one way and thus, guides them into the repos.

    Microsoft announcing that they'd be the absolute gatekeeper for software installs would probably be like dropping an atom bomb on a lot of legitimate software companies along with a lot of illegitimate companies that produce badware. They had a little experience with this already, what with Palladium and Trustworthy Computing. Didn't go over too well, did it?

  19. Re:Really? by TheRaven64 · · Score: 4, Informative

    On UNIX-like systems, files are not actually deleted from the disk until the last open file descriptor is closed. You can use this to get completely anonymous temporary files that are garbage-collected when the program abnormally terminates by opening a file and then unlinking it. The file still exists, but it isn't in any directory. When you run the rm command, it and all of its dependent libraries are opened and mapped into the process's address space. Deleting them just removes them from the directory that contains them, it does not return their space for reuse until later.

    --
    I am TheRaven on Soylent News