Are Sat-Nav Systems Becoming Information Overload?
curtS writes "The Economist's tech editor reviews the ever-more-detailed assistance of mobile GPS devices, and wonders if the attention-sucking visual complexity isn't more trouble than it's worth. He contrasts the simplicity of London's Underground map (not directionally accurate but visually easy to understand) and his own habit of dimming the display and using the audio commands for guidance."
no more than a map I suppose
Then you probably shouldn't be driving. Take the bus.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
My car's frontwindow angle is say 45.
This allows me to just put my Android phone on my dashboard which reflects on the window and generates a transparent reflection which shows up in a "virtual distance" in my field of view.
It's not as crisp to actually read while driving or being stuck in traffic and it requires low light conditions, though. But you can make up a map easily.
I think we can keep recursing like this until someone returns 1
The problem isn't struggling with the GPS(at least not in the sense of "Oh noes, the UI is just too hard!). The question is whether or not the GPS UI is distracting the driver's attention enough to make them especially vulnerable to doing stupid(which in a car means dangerous) things.
Research consistently demonstrates that humans suck at multitasking. Worse, they suck at multitasking to a much greater degree than they think they do. If interpreting a poorly designed GPS UI while also driving counts as multitasking, it is probably a dangerous distraction. If the GPS UI is well designed, it could presumably function as just another subtle environmental cue, something that humans are very good at interpreting.
I have to post quickly, I have a Prius with a technology editor pinned inside I need to unwrap from around a bridge abutment.
Most people have pretty poor situational awareness. I've overheard more than once on he local ham radio repeater a conversation similar to this:
Ham driver: "Help help I have an emergency, I need a phone patch to CHP!"
Ham answers from somewhere: "Where are you?"
Driver: "I'm on the freeway!"
And so on. I can only imagine what 911 dispatchers go through.
Give a man a fish and you have fed him for today. Teach a man to fish, and he'll say "WHERE'S MY FISH, YOU IDIOT?"
...then you shouldn't have GPS. I have no problem looking at the GPS screen on my motorcycle for a split second, recognizing what I'm expected to do and then focusing back on the road again.
Then again, my GPS display is very simple and I like it that way. I hate displays that are so complicated that you need to scan around the screen with your eyes for a few seconds to get your bearings. Those few seconds could make the difference between life and death.
I think the real problem here, which is not being addressed, is the fact that most people watch TV on their GPS displays. That should be illegal.
Wait, isn't sucking at multitasking already multitasking, right there?
*ducks
*head explodes
If the guy is a technology editor, why is he struggling with something as simple as a GPS? I'd understand if he was reporting that others had this problem... but come on.
Ah, I believe the point being brought here is not a matter of being technologically challenged by such a device, but more of the matter of being a device that has gone from being a simple GPS to the new "all-in-wonder" device in the car that will talk to you, answer your phone, play music, give directions, and (soon), start throwing advertisements for local businesses in the area, all at the VERY HIGH cost of distracting the person who is in charge of controlling 2 metric tons of steel down a road at 60MPH or faster.
As the death tolls rise every day with cellular use while driving(including texting), I can definitely see the issue with similar devices. When insurance companies start refusing to pay for accidents caused by these devices, THEN we may start seeing some REAL reform with all of this. Until then, watch your ass on the roads, because these next-generation twit(ters) can't seem to get enough distractions behind the wheel. I'll be lucky if my kids live to see 30.
Just last week, here, we had a truck driver following his GPS ignore no less than EIGHT road signs saying "no trucks allowed" ...
Then he got stuck on the train tracks (which was WHY the signs said "no trucks allowed") ... the predictable result followed, and about 24,000 lbs of pizza ingredients got scattered over a fairly good chunk of town.
There are some people in the world who just shouldn't abandon paper.
2 metric tons of steel down a road at 60MPH or faster.
Please don't do that. We've lost mars probes because of things like that.
Yes, but it's only looking at one side of the issue. "Overall, the Carnegie Mellon team concluded that the time drivers spent fixated on their satnav displays decreased sixfold and the number of glances needed to confirm results decreased threefold when the navigation system simply used words and numbers to convey instructions rather than fancy graphics." Fine -- but what did it do to the number of missed turns, or the number of times the driver gets into the wrong lane becuase they don't really understand what the words and numbers are actually telling them to do? They're things that can make drivers "especially vulnerable to doing stupid(which in a car means dangerous) things" too. Most of the time sure, I just listen to my satnav. But at complex junctions, actually seeing the layout and where I'm supposed to end up is invaluable. A picture really can be worth a thousand words.
Quidnam Latine loqui modo coepi?
...it's hard to read on my iPhone while driving!
Personally, I use the accurate maps on a GPS device to resolve ambiguities in the directions. This is especially true in the case of unusual ramp systems on the highway.
Exactly. Plus things like "turn here" aren't that accurate on a GPS. Yeah, you might accurate within 300 feet, but if there are 2 roads you can turn in that distance, you might go down the wrong one.
Also, this "study" fails to see that some people have passengers that can read/edit info on the GPS.
Taxation is legalized theft, no more, no less.
Or you could do what I do: just take the next exit and let the sat-nav figure out how to get you back on track. If it takes less than a second to do so, missing a couple streets isn't that big a deal, and there's almost certainly a lower attention-demanding route to wherever. Generally, the most complicated places are highways in traffic with left-exits and short spans.
But if you take any nearby exit, there's almost always a "street with many stoplights" that you can pretty much take your time on. Sat-nav also helps with tricky left turns on that street. Just turn right anywhere near your destination and let it recalculate a route for you.
The thing about sat nav is that it creates a new navigation paradigm. If you use it right it can really free you from worrying about where you are so you can concentrate on not hitting things. You don't have to drive straight to your destination without deviating from the route to avoid stopping and getting your bearings. Everywhere is like the areas you're familiar with, where if you miss a turn it's no big deal, you just go one of the other permutations you know all about.
Even if the machine's maps don't quite match up to reality, it's still no worse than when you're in your familiar area and you're trying out a permutation you're fuzzy on: Just turn off when it doesn't match up and get on a route that you know about. As long as you pay attention to the road, the worst thing that can happen is that it'll take longer to get where you're trying to go (unless where you're trying to go is in the middle of a block of roads that the sat-nav is not accurate on. But that's pretty rare.)
Can you be Even More Awesome?!
Handling multitasking is one of the hardest things that instrument pilots need to do in aircraft. There are a lot of different instruments, and if you get fixated on one of them you tend to fall out of the sky. This is often even worse than a car hitting an abutment. The thing that takes the most practice is "keeping the scan going" -- looking regularly from instrument to instrument, and never stopping. There are even different systems of scan, with different virtues in terms of what information is received most often. New aircraft GPS systems are now totally integrated with the rest of the instrumentation, and the displays are designed to make the most critical instruments almost impossible to miss. Plus, regular refreshers and reviews are required to be allowed to keep flying.
But car drivers are allowed out there with minimal training and any old display, and they try to do all kinds of multitasking besides. As a pilot, if I could figure out how to fly everywhere and stay away from car drivers, I would. They're just too scary.
There's a storyline on Doonesbury in a studio where they are recording celebrity SatNav voice-overs. What we really need is James Earl-Jones on our SatNav. http://www.doonesbury.com/strip/dailydose/index.html?uc_full_date=20091207
Generally, a bed is waiting for me in the destination area, and I would like to get some sleep before the morning meeting rather than spend the night driving around the one-way street system in some foreign city.
Quidnam Latine loqui modo coepi?
the editor completely misunderstands the point (or misuses his/her GPS). The potential clutter of the user interface/map/traffic aside, GPS is the most dramatic simplification in driving to emerge in years -- provided you just listen to the voice prompts.
When used correctly, this one amazing device outsources your mental burden of navigation, and presents it to you with a clear voice that lets you devote your effort to (hopefully) driving better, although obviously this has turned many people's attention elsewhere.
If you've ever found yourself in an unfamiliar city in fast moving, dense traffic, trying to find an address, you will be grateful that you can offload your navigational workload to the GPS, which tells you clearly and plainly when to get ready to turn, in how far a distance, potentially even making it safer as you no longer swerve across 3 lanes of traffic at the last minute while looking at a paper map.
Of course, people who use it to navigate down isolated country roads they're familiar with will never see the point, but for someone who's task-overloaded in a busy situation, listening to the GPS voice is an amazing improvement in life.
My TomTom unit actually has some safety options where you can have the unit not display the realtime map - instead, it just shows a graphical representation of the next instruction (for example, a line that corners right to signify a right turn), the distance to that instruction, and the street name. I think that's really a pretty useful feature. I have it set up so that it does that whenever I'm going more than 50mph.
Why, no, I haven't meta-moderated lately. Thanks for asking!
or the number of times the driver gets into the wrong lane becuase they don't really understand what the words and numbers are actually telling them to do? T
Having used a satnav with a rental recently, I have to say... it's really hard to misunderstand "Turn left in 120 feet" "Turn left in 50 feet" "Turn left". I used the display, but really only in looking "ahead" to see what was coming up in a mile or two. If a driver doesn't understand how the localized unit of measurement is relevant to actual distance, they shouldn't be driving with or without satnav.
But at complex junctions, actually seeing the layout and where I'm supposed to end up is invaluable. A picture really can be worth a thousand words.
Yes, but the columnist's point was that you don't need fancy graphics with photos to tell you that. All you need is a clear diagram.
The factory system in my Volvo is relatively primitive (dates back to 2001 or so), but has an excellent user interface. You get a simple rocker-pad and two buttons, on the BACK of the wheel, that control everything; your hands never leave the ideal steering wheel position. You also get an infrared control with the same buttons, for passengers. The screen rises out of the dashboard, dead center. It does not obscure the road, but it's also close to said road, so your eyes don't wander far.
The display is relatively simple- map, road name you're on at the bottom, next turn name/distance/road name up top. I think there's a total-time-and-distance-left display, too. The time of day isn't there. Nothing is on the screen except what is directly relevant.
When a turn approaches, you get a full-screen diagram of the upcoming intersection with you entering from the bottom, and a marked path...and despite the very complex intersections where I live (rotaries with all sorts of shit happening off them, 5+6 way intersections, etc) it always displays them perfectly.
Did I mention it's fully capable of dead reckoning, with vehicle speed and compass sensors? Your dashboard GPS may have photorealistic intersections, but my GPS works a mile into a tunnel when the tunnel has a 3-way split. About the only thing I wish for is that it were faster at route calculations, displayed more street names and route numbers (it's very bad at this) and was a little better at picking up satellites; once in a blue moon it gets confused as to which street it is on (this is rare since it has dead-reckoning capabilities.)
Please help metamoderate.
The thing is, I totally get what he is saying - I use a free nav app for the iPhone (and most other platforms) called Waze. At times, the screen is lit up like a christmas tree with a thousand data points.
But how I like to use the app, is simply as an informational display as to what is around me. So the app would be even more useful to me, if there was a mode that showed the next three streets upcoming and not much else. Kind of like he was talking about the tube map, a more logical and clearly presented map that lets me parse important information much more quickly so I don't have to pay attention, I just have to glance.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
I found the audio to be distracting, whereas the video display gives me positional awareness, and I can look at it when I choose to, not when the box decides to say something. I found I was much more relaxed when I found how to turn off the audio.
So I guess having both at the same time is the real problem.
"Education is not the filling of a pail, but the lighting of a fire." -- William Butler Yeats
I might have the GPS in the car, but an atlas would still be spread across the passenger seat.
In your situation I might agree. However for me the choice is either use GPS or have my wife reading the map. Needless to say, GPS wins. ;)