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Google In Talks To Buy Yelp

There have been many rumors floating around concerning a possible buyout of Yelp by Google, but it appears that at least a few details have escaped, painting this as a much more serious possibility. Pointing the needle to something north of $500 million, the acquisition would mean a substantial step into localized business for Google. "Google has been showing greater interest in the local business market in the United States. It has expanded its profile pages for local businesses, which include location and hours, maps and reviews from other Web sites. In June, Google gave local businesses the ability to manage what people see on their profile pages, similar to what Yelp does. Google has been reaching out to local businesses with simpler ways to advertise on the search engine. It is also distributing stickers that businesses post in their windows and passers-by can scan with cellphones to get coupons or information about the business. The deal between Google and Yelp could still unravel, one person said, particularly if another acquirer comes forward now that details have leaked."

29 of 95 comments (clear)

  1. Does this remind anyone of... by Jurily · · Score: 3, Funny

    CueCat?

    1. Re:Does this remind anyone of... by sakdoctor · · Score: 4, Interesting

      No. Reminds me of QR Codes which are very common in Japan, as most phones can read them, and extract some info like a URL.

  2. One of these days by Anonymous Coward · · Score: 3, Funny

    Google is just going to buy the internet.

  3. Re:good by Anonymous Coward · · Score: 3, Interesting

    You'll probably get marked as "Troll", although what you say is completely true.

    Recommendation sites like that are nearly useless. The last time I tried it, somebody recommended a fancy and expensive restaurant and raved about how great the food was. My wife and I went, and the food was utter shit. Extremely small portions, way the fuck too expensive, and it didn't even taste good.

    Then we checked another restaurant that we like, and found numerous negative recommendations that didn't correspond at all to the hundreds of times we'd been there.

    People's tastes just differ too much to make sites like these useful.

  4. $ yelp --help by Rick+Richardson · · Score: 3, Funny

    $ yelp --help
    Usage:
        yelp [OPTION...] GNOME Help Browser

    Help Options:
        -?, --help Show help options
        --help-all Show all help options
        --help-gtk Show GTK+ Options
        --help-bonobo-activation Show Bonobo Activation options
        --help-gnome Show GNOME options
        --help-gnome-session Show session management options

    Application Options:
        -p, --private-session Use a private session
        --with-cache-dir Define which cache directory to use
        --display=DISPLAY X display to use

  5. Re:good by madsenj37 · · Score: 2, Informative

    That's why they have options to make friends and have followers. People with similar tastes can recommend places to each other and avoid blindly following reviews.

    --
    Choosing the lesser of two evils is a choice for evil.
  6. Idea by clinko · · Score: 3, Interesting

    "It is also distributing stickers that businesses post in their windows and passers-by can scan with cellphones to get coupons or information about the business. "

    The business could just do free wifi w/the info on the "accept" page.

    It's not like I'm going to have a signal anyway, regardless of what A morbidly obese Luke Wilson tells me.

  7. Sorry, but this is stupid by A+Friendly+Troll · · Score: 2, Interesting

    500 million for a very simple website that has people reviewing restaurants and shit? Half the people on Slashdot would be able to clone that website in a couple of months (working alone!), and the user base is *not* worth half a billion (BILLION!!!).

    What is this world coming to?

    Or, what am I missing? Is yelp.com offering something other than people subjectively reviewing things like food?

    1. Re:Sorry, but this is stupid by ravenscar · · Score: 2, Interesting

      I visited more than one small business in the Seattle area where the owner has made it a point to ask me to post my thoughts/comments on Yelp. They noted that the reviews were really quite powerful at either bringing in or keeping away new customers. Does it have a large user base? Is it worth $500 million? I don't know. What I can say is that I have the impression that young local businesses put a lot of stock in Yelp's ability to impact them.

    2. Re:Sorry, but this is stupid by hondo77 · · Score: 5, Insightful

      Or, what am I missing?

      Why don't you put your money where your mouth is, Mr. Smartypants, and take a couple of months to clone Yelp and find out. Better yet, take four months and make a site that is twice as good! If it's so easy, then do it. Half a billion dollars for four months of work! What are you waiting for?

      --
      I live ze unknown. I love ze unknown. I am ze unknown.
    3. Re:Sorry, but this is stupid by zokuga · · Score: 5, Insightful

      500 million for a very simple website that has people reviewing restaurants and shit? Half the people on Slashdot would be able to clone that website in a couple of months (working alone!), and the user base is *not* worth half a billion (BILLION!!!).

      What is this world coming to?

      Or, what am I missing? Is yelp.com offering something other than people subjectively reviewing things like food?

      Yelp is the first place I go to when I want to find a new place to eat...it is extremely useful in a big city where there is no way that any other site or publication has reviewed all of the eateries. The tech behind Yelp isn't revolutionary, but it's a pretty slick site to use. more importantly, it basically owns the market for local reviews. Saying that a couple people could clone the site is like saying a couple people could come up with a Gatorade-like drink over the weekend...the response to which would be...So?

    4. Re:Sorry, but this is stupid by DragonWriter · · Score: 2, Insightful

      If Google pumped out their own service like this, built it into all their apps, I'm sure they could even be innovative and make it better than what Yelp has done.

      Isn't that what Google does when they buy other online services? Restructure it to integrate with their other online offerings?

      Seriously, put your dev team on it for a week and you'll have a bigger base than Yelp does by the end of the quarter, without having spent half a billion dollar.

      Presumably, their dev team is already doing other things (and, in the real world, it would take more than a week.) If they buy Yelp, they:
      1) Get a codebase and a team familiar with it that can improve it in directions Google directs,
      2) Get Yelp's existing userbase,
      3) Don't have to compete with Yelp with their own service.

      Instead of reinventing the wheel, they just need to tweak and integrate.

    5. Re:Sorry, but this is stupid by ottothecow · · Score: 2, Interesting
      Go to yelp...see how all the maps are provided by google (and how the sites usefulness often depends on finding nearby businesses)? Notice how all of the ads are provided by google? Since I didn't make a clickable link, how did you find yelp? did you google it?

      Looks like google already owns yelp...they provide the hardest to develop part of the website, they provide the revenue, and they provide most of the traffic (I rarely go to yelp first for a review...I search for the restaurant and then click the review link). Maybe they just want to make it official.

      --
      Bottles.
  8. Sooner or later... by migla · · Score: 4, Insightful

    ...to have progress, the people of earth will have to start owning the search and everything else that Google is into nowadays. Today most people probably think Google is doing a good job (and I'm not saying they aren't), but Google will become a middle man that we'd be better off without. The surfers should be in control of the means of searching. I hope the transition will go smoothly and painlessly.

    --
    Some of my favourite people are from th US; Vonnegut, Chomsky, Bill Hicks.
    1. Re:Sooner or later... by Monkeedude1212 · · Score: 3, Interesting

      Yeah I've often wondered what the world will be like when Google has a new CEO.

      One that likes profits. And instant gratification.

  9. ur doin it rong by commodoresloat · · Score: 2, Informative

    Of course people's tastes differ, but yelp can give you a ton of information from a bunch of different perspectives; sure it's a challenge to sort through it all but if you just read the first review and treat as gospel of course you will be disappointed. But if you look at negative and positive reviews and use them to learn about the restaurant (rather than just about someone's opinion of the restaurant) it can be really helpful. After a while you can "friend" reviewers whose comments you find informative and you can ignore those you don't. You can even look at menus and photos of the food; many restaurants have extensive photo albums contributed by users. And, best of all, you can contribute to this information -- if you have a favorite restaurant that is getting trashed by various reviewers, you can post responses.

  10. This can only end one way by onyxruby · · Score: 3, Funny
    The conspiracy nuts will now be convinced that Google controls the back end and the front end of today's society. I'm just waiting for Google to buy out a transit agency or six in order to start giving the world Google Bus so they can advertise to those offline. They will then transport you to your destination using Google Bus after you will have picked it based upon finding them in Google Maps and reviewing them on Google Yelp.

    Meanwhile the rest of the world will be grateful that Google will not try to extort them for ad revenue to get a good rating.

  11. Will this make Yelp more or less evil? by ShatteredArm · · Score: 5, Interesting

    I wrote a review on Yelp once. It was very unfavorable towards what was probably the worst restaurant I have ever eaten at. The only other review was glowing (I'm assuming the restaurant owner wrote it). Yelp deleted my unfavorable review (which, I should add, contained no offensive material, obvious flames, or anything else that could warrant a deletion).

    In short, this is a bad idea. A website that seems to get revenue from censorship bribes is not a sustainable enterprise (and yes, I realize I'm making a major assumption here).

    1. Re:Will this make Yelp more or less evil? by Rossman · · Score: 5, Interesting

      Not only that, but there is no journalistic integrity with Yelp. I know someone who works for Yelp, and they take free shit from businesses that they've reviewed, which is ethically pretty uncool. They've also told me stories about how they've coerced bars into having functions they normally wouldn't have by effectively threatening the bar with bad reviews on Yelp. All in all it seems a very suspect operation and I personally wouldn't trust a single review from it.

    2. Re:Will this make Yelp more or less evil? by commodoresloat · · Score: 2, Interesting

      I've seen tons of negative reviews on yelp. Do you have any evidence that Yelp actually deleted your review based on a bribe?

  12. what you're missing by commodoresloat · · Score: 4, Insightful

    Or, what am I missing? Is yelp.com offering something other than people subjectively reviewing things like food?

    Yes. It's offering a social networking site for such people as well as a user-generated database of information about the restaurants (and other businesses) in their neighborhoods. It's like facebook meets wikipedia for food and drink nerds. It's incredibly useful in a large city where new restaurants and bars come and go constantly, and where there is a large mobile population of internet-savvy people with disposable income. People post photos and the reviews range from entirely vapid to densely informative. It's an opportunity for every wannabe food critic to write about what they love (or hate) and actually get readers without having to go pro ... (It's especially useful in a city like LA where print food journalism is already dominated by a single writer!) You can learn a lot about places that you would never get from a menu or the website or a newspaper review. It's not just restaurants, either -- bars, auto mechanics, bowling alleys, doctors, strip clubs, medical marijuana "dispensaries," and universities all have extensive pages of reviews. And you can network with writers you think are helpful or entertaining. Some networks organize parties and group dining events. It's great for travelers too -- I really like to eat out at izakayas (Japanese "tapas" pubs), for example; whenever I travel anywhere in the US that has some Japanese population, I always check yelp to find such places and read their reviews. I don't know if google owning yelp will be good or bad - I kind of like it the way it is now, though I could see its potential to be much cooler. Either way, though, people who use it regularly see a lot of value in it and I'm guessing that google sees a lot of value in those networks of generally young, educated hipsters with enough money to go out to eat all the time and enough free time to spend generating content (for free).

    1. Re:what you're missing by ratnerstar · · Score: 2, Funny

      Yes, everyone knows Europe is not known for its restaurant culture. Oh wait, I meant bizarro Europe.

      --
      Just because you sold your soul to the devil that needn't make you a teetotaler. --The Devil and Daniel Webster
  13. Re:Makes sense by Monkeedude1212 · · Score: 2, Insightful

    They wouldn't close it down, just like they didn't close down Youtube when they bought it out. Even though they have a competing business (Google Video) - its still all under the same roof generating profits for Google.

    Yelp would still run, Google would just be running it, gaining all of their revenue.

    Until I see a clear motive for Google doing this, It all just seems a little underhanded.

    Its clearly not to acquire their technology or products, they can find a far cheaper solution (500 million is alot of bucks). The only thing remaining that I see is the user-base, and taking over competition.

  14. Re:good by Ethanol-fueled · · Score: 4, Funny

    Seconded. I ate at a restaurant after seeing good reviews in Yelp and ended up shitting the food out. What a gyp.

    Does anybody else find eating out unattractive? I went out to dinner with a hot chick and all I could think about the whole time was the food being enqueued into my bowels, turning into shit, and finally being squirted out my anus into a small pool of water. Then, no matter how well each of us would wipe, there would still be trace amounts of feces in our underleg regions. The plan was to go clubbing afterward, which would cause us to sweat booty juices. I knew for a fact that both of us don't wear underwear on a regular basis.

    I tried to explain this all to her to her as she was eating her filet mignon, but she dropped her fork and knife and crossed her legs before she asked me to take her home. She never called again :(

  15. Google is like a rich friend by ClosedSource · · Score: 2, Funny

    who buys all kinds of crap without knowing what he's going to do with it.

  16. yelp as a brand by commodoresloat · · Score: 2, Insightful

    anti-competitive maybe, but if you think this is just about copying code, you're missing the point. When yuppies in NY, Chicago, LA, SF, NOLA, Vegas, and other cities in the U.S. get home from a great (or terrible) meal (or strip club or trip to the gynecologist), many of them want to "yelp" their experiences. They don't say "I am going to run home and google map the shit out of this place!" Reviews on google maps are useful but they are not really part of a social network; they are far more anonymous and disposable than yelp reviews. You don't "favorite" authors, you don't upload photos of your food (or photos of yourself), and you don't join groups of other users for sushi or whatever in real live fleshmeets. Yelp has just done the "Web 2.0" experience a lot more elegantly than google in this area. I suspect google doesn't just want the user base but also their sense of connectedness to each other.

    Yelp is not just code; it's an actual social network and it's a brand identity. I don't know if it's worth a half billion either -- those kind of numbers are meaningless to me since I don't buy and sell companies. But it's certainly something a hell of a lot more substantial than its codebase.

  17. Yelp == SCAM by t0qer · · Score: 5, Interesting

    A few others have made the same remarks. I figured I'd fire back with my own yelp experience from a business side.

    We've always been reviewed favorably on yelp. Then earlier this year a competitor decided to get in on the yelp gaming action. This competitor had all of their buddies go out and write unfavorable reviews of us. The review would always go like this..

    "Toqers business sucks because of
    ABCDEFG

    Oh and since they suck, you should to to
    X"

    X being, a location ran by our competitor. Most of the negative reviews were written by folks with 1 or 2 reviews, no real name or picture. The name and picture thing is important in yelp culture because it's "Real Reviews, by Real People"

    Around the same time we started getting calls from yelp salespeople promising if we paid them some outrageous monthly sum, they would make the default sort on our page descending. That way we get all the 5 star reviews first. When we declined somehow the choicest negative reviews floated towards the top.

    So we struck back..

    I started recruiting my regular customers to start writing their own reviews. My competitor cried foul. I told him I was bringing yelp new users, and there was nothing wrong with that. Me having my customers write good reviews was no worse than him having his friends write false/negative ones.

    One of my customers even went as far as to write a review containing a bunch of links to youtube videos. My competitor had said that we were an unlively establishment full of ugly people, and the youtube videos proved that to be completely false.

    The flagging wars

    So my competitor flagged the review with the youtube links citing yelp policy that "Offsite linking should be limited" That review got taken down. We fired back flagging reviews and citing yelp policy as well. Our competitor made the mistake of writing updates that "Are not new experiences" For example, one girl who became the girlfriend of the leader of these folks initially gave us a great review. When she started getting deep dicked she wrote an update review about how shitty we were. Technically she didn't have a new experience, so she got flagged, review removed. For a while every morning was spent dealing with this bullshit. I tried going through regular yelp channels and it was of no help. I begged yelp "Just take us off your service". They quoted DMCA safe harbor laws. I got sick of it, so I started dropping dox on reviewers, Jeremy Stoppleman, other Yelp Big wigs, etc. Me and some of our regulars started having our own version of photoshop Friday, pasting the faces of some of these douchebags on gay porn and what not. Sure it was childish, but we decided we to could hide behind "DMCA Safe Harbor". Fuck em.

    I don't know for sure if that worked, but the slurry of negative reviews stopped. The sort order on our yelp page suddenly changed. The owners son of the business I work at asked me to take down our photoshop friday and dox. Now it seems like we just have a cease fire.

    We haven't been asked by yelp again if we want to join their program. Yelp is really sleazy, to me it seems like they condoned our competitors behavior just to pressure us into giving them money.

    A lot of old time yelp regulars are giving up on yelp. Even AT&T has given up on them. In their last "Does your network do this?" Iphone commercial, they say "Find a great restaurant" That segment used to feature yelp, but now features Zagat.

    If you google "Yelp is a scam" you will find many many websites supporting this. Google please don't make the mistake of buying yelp.

  18. Re:There was a story about this a year or so ago.. by Scareduck · · Score: 4, Informative
    --

    Dog is my co-pilot.

  19. Yelp deletes reviews by hkgroove · · Score: 4, Interesting

    I've had two reviews deleted that were "unfavorable" from Yelp. These weren't just "I don't like this" bland reviews, but critiquing service, food, etc. justifying 1 or 2 star ratings.