The Secret Lives of Amazon's Elves

theodp writes "If Amazon is Santa, says Gizmodo's Joel Johnson, then the 400 folks living in RVs outside the Coffeyville, KS fulfillment center at Christmas time are the elves. Amazon didn't always lure in 'workcampers' from the RV community with the promise of free campgrounds and $10.50-$11 an hour seasonal jobs. 'Amazon had a bad experience busing in people from Tulsa,' explained tech nomad Chris Dunphy. 'There was a lot of theft and a lot of people who weren't really serious.' Workers from Tulsa were adding a 4-hour round-trip commute to a grueling 10-to-12 hour shift, Cherie Ve Ard added. 'They'd get there exhausted.' The work wasn't exactly what Cherie had envisioned."

Comments

eh, I'm not crying too hard

[Anonymous Coward]

They accepted terms of employment. A willing employer got a willing employee. I see absolutely nothing wrong with this, if the employees are unhappy they can always get another job, no shortages of those!

Re:eh, I'm not crying too hard

[winwar]

"Personally I think it's disgusting and thought we had laws against that sort of thing (the 12+ hour days, getting fired for sick leave, overtime at normal rate, excessive quotas, etc) after the Walmart case, but don't know enough to comment fully."

But that doesn't seem to stop you from commenting anyway....

On the positive side at least you express your ignorance.

In general employers have to legally do the following:

Pay overtime for hours worked over 40 hours (non-exempt).
Pay minimum wage.
Provide a lunch period (probably at least 20 minutes) if you work over a set number of hours (probably 5 or so hours).
Provide a break of at least 10 minutes per so many hours (generally per four hours). If you have breaks in your work time that add up to this time, you do NOT have to be provided any specific break time.
A safe work place free from known hazards. No discrimination due to sex, race, etc. See basic work posters.

Various states have greater requirements. The best place to look for those requirements is on the state web page of the appropriate enforcement agency.

The following is not required:
Sick leave
Vacation
Holiday
Time off of any kind (outside of legally mandated FMLA, worker compensation, etc.) Yes, this means they can work you seven days a week, 52 weeks a year.
Insurance
Pleasant work environment
Reasonable quotas
Etc.

Except where required by law, as noted above.

All of those nice things that people THINK they are entitled to are just that, ENTITLEMENTS. They were negotiated via (union) contract and became standard in the industry or are used to attract superior talent or are done because employers WANT to.

In any case, the working conditions described at Amazon are not bad. Pay is roughly twice minimum wage. Twelve hour shifts, six days a week at peak times would not be unusual-the positions exist to ship the product for Christmas. The attendance/break policy is somewhat petty but considering the typical warehouse/temp employee, not surprising. In any case, having worked in environments like these, these policies are often rather flexible (or ignored). And people whining about heaving lifting in a warehouse, well, DUH!

Basically people are whining that they have to work their asses off for $11 an hour. Most of the crappy stuff that employers do to employees is perfectly legal (and vice versa). Welcome to the real world.

I'm in a good place with Amazon.....

[saturndude]

Driving 45 minutes each direction (northern KY, near Cincinnati Airport). (And yes, I rode the motorcycle to work Dec. 24 -- just ask Chan, Ian or Jim. They all saw me). Safety tips, announcements, and stretching. And the day begins. I've been there (CVG1) for 18 months, and I'm still amazed at all the products we carry.

I'm making more money than I ever have before (I'm 43), the work is steady, benefits are nice (including the exercise I get working), and everyone has a good sense of professionalism. As for firing you for taking off sick (Huff. Post article), um, sorry, no. Not here. (See, someone does read the articles before posting!) Cheating on overtime? I'm going over my financial records right now, and the occasional mistake does get corrected. And I take off for the Men's room whenever I need to.

Fascinating article, though. Always wondered about our other operations. Sorry some of the campgrounds aren't so nice, hopefully that will improve.

Re:I'm in a good place with Amazon.....

[ElectricTurtle]

Not everybody wants the same things out of life, and I've never thought it in good taste to explicitly or implicitly insult anybody's honest work, regardless of what it is or who they are.

Re:I'm in a good place with Amazon.....

[geoskd]

You're 43 and your highest paying job ever is stuffing boxes for Amazon? Have you ever considered furthering your education?

That way he can be the best educated box stuffer at amazon. Those who believe the high paying jobs are coming back in any quantity have another thing coming... The truth is that the median income in the US is actually much lower than people seem to realize. $13.50/Hour is the median income. There are whole swaths of the United States where $11 / hours is actually a "desirable" job as opposed to the minimum wage jobs that are otherwise available. We have become a service industry country, and have given all of the "high paying" jobs to foreign nationals because otherwise our corporate masters would have to pay for real benefits and a meaningful pension plan. Corporations have abdicated their moral responsibilities for their employees. As long as our justification is the almighty dollar, this situation is only getting worse. I am not one to advocate socialism in any form, but capitalism only works when those who benefit from the system perform their social responsibility towards their employees and treat them right. The people who reap the profits have to take a backseat to the common good of all, otherwise the system collapses and no-one gets any profit. The only viable way to ensure that every employee exercises their responsibility is through regulation. We have already seen what happens when they are allowed to operate on their own recognizance. Every industry that has been allowed to function without regulatory oversight has found a way to bubble. This situation can logically only result in an ultimate burst which threatens the stability of our entire economy. It is a publicly sanctioned pyramid scheme, where a select few early adopters make money and everyone else gets screwed. When are we going to collectively put a stop to it. Do we have to see 90% of the population below the poverty line before we will wake up and see it for what it is?
-=Geoskd

Re:I'm in a good place with Amazon.....

[Anonymous Coward]

In the middle of an argument criticizing capitalism you say:

I am not one to advocate socialism in any form

This illogical undercurrent of anti-socialism is a big reason why America is where it is.

Re:Robots

[Anonymous Coward]

Robots cost too much when compared to low-paid human labor. Also, robotics in such plants are still mostly experimental. I worked at several plants similar as described in the article. They were trying to introduce robots in one of them.

One robot was designated as "beer master". Its sole purpose was to pick beer crates. It usually jammed up at least twice a day. Most of the time it stood idle as the guy on forklift duty couldn't keep up with it.

The second robot (if you want to call it that) was extremely large. It was designed to handle (store, pick, sort and package) anything box-shaped. In the 6 months I was working there I never saw that machine running, aside from a few test runs.

Those very computers that decide the most optimal packing tend to screw up royally when one of the white collars upstairs feeds it the wrong dimensions. I remember my load being considerably oversized on more that one occasion due to someone missing a digit. Nor can they decide if the "this side up" marker can be safely ignored in order to make the load more compact and/or stable.

Robotics (for now) can only operate efficiently when their task contains few variables. Unless designers stop thinking up weird-sized packages and consumers stop mixing products around, the human factor will most likely remain.