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Google Faces Deluge of Nexus One Complaints

Posted by Soulskill on from the enjoy-the-flood-of-customer-rage dept.

wkurzius writes "It seems Google is going through some growing pains as far as customer service is concerned. Since their new phone, the Nexus One, can be bought unlocked, many people are turning to Google themselves for help, but not getting what they're used to from traditional mobile carriers. T-Mobile and HTC are also getting hammered, with many customers being bounced back and forth between the two companies' service lines." It seems they're also taking flak from Android developers who are unhappy that no SDK has yet been released for Android 2.1, which runs on the Nexus One.

4 of 329 comments (clear)

  1. Beta by bsDaemon · · Score: 4, Funny

    Give 'em a break... the phone's still in beta!

  2. Re:new to customer service by dimeglio · · Score: 5, Funny

    Can't they just Google their questions?

    --
    Views expressed do not necessarily reflect those of the author.
  3. Re:Just Look At Her Other Garbage Articles by blind+biker · · Score: 4, Funny

    One guess, which type of phone does Nancy own? i...

    Yeah, it rhymes with "You insensitive clod!"

    --
    "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
  4. Re:new to customer service by 93+Escort+Wagon · · Score: 4, Funny

    In their defense they must receive an unbelievable amount of stupid questions.

    Of course, to look at it another way - they make a lot of their money from people asking stupid questions.

    --
    #DeleteChrome