CES Vendors Kicked Out of Hotels For Showcasing Wares in Room
An anonymous reader writes to mention that a number of companies attempting to stretch their dollars by showing their new gear in hotel suites around Vegas during CES were kicked out of the rooms they paid for by CES organizers and hotel staff. According to sources as many as 30 small electronics companies may have been kicked out of The Venetian and The Palazzo on Thursday. One anonymous vendor claims they were coerced into paying $10,000 to the CEA lest they be kicked out of their (paid for) suite and barred from exhibiting or meeting with clients. 'States our source, "I asked the hotel staff if there were any limitations for using the suite. They said the only limitations were how many people were at our parties. They didn't say there were any limitations on displaying product. We set up our product on the first day. Then on Wednesday a cleaning person came in and reported what they saw to management. From there we got kicked out on Thursday."'
To sum up TFA:
1. CEA buys out Vegas for a week, attracting technology enthusiasts and large companions from across the globe.
2. Said organization is holding the balls of local buisness so tight, that they must bend over to anything the CEA demands.
(In this instance it was having The Venetian, The Palazzo kick out small/medium tech buisnesses who couldn't afford a CES floor spot onto the streets unless they paid the hefty fee of $10,000)
3. ???
4. Profit!
Another evil coorperation fucking over the little guy, nothing to see here folks.
"The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
Vendors have been showing their products in hotel hospitality suites for decades. I've never been to any trade show yet where this wasn't the case. I don't know what the hell CES management is thinking if they consider this any kind of a problem.
-jcr
The only title of honor that a tyrant can grant is "Enemy of the State."
I guess they really want to tighten up their grasp at other companies money.
I've always heard about these types of 'parties' from all the shows, especially CES and EEE.
Even Microsoft and Sony (among many others) do these for some stuff.
The smaller vendors have utterly relied on being able to do this.
Having a small booth in a 'busy' place like that can make it really hard to do a presentation of your product, not to mention restricting access when you want to keep it limited.
Seems a bit odd (or greedy) for them to start cracking down on it now.
The CEA can institute whatever rules it wants on its own show property, but it has no business or right to interfere with anything (ahem) going on in local Las Vegas hotel rooms.
Similarly, unless the hotel informed them of some restriction, and as long as they abided by all of their usual rules, they have no basis for throwing them out, at all. I hope these companies fight this. At the very least, there's remedy in small-claims action. And obviously they should dispute any credit card charges from the hotel.
They're probably desperate from the declining numbers, and revenue, and are in financial trouble.
I mean I'm not a show vendor and I even know that doing such things is not ok with hotel management.
A lot of the vendors claim they had informal conversations with management who said it was okay:
More importantly, the vendor's chief representative reports that they had contacted the hotel management before the show and asked if there were any limitations on showing product in the suites. The hotel management at The Venetian reportedly said there were not.
But then someone at the hotel said:
A security guard at The Venetian confirmed these reports further, saying he had been involved with "solving" a "lot of problems" at CES. When we inquired what these "problems" were, he stated, "The problems aren't with CES itself, but with people who didn't go through the proper channels to display the products and hold their business meetings."
So there's your news, it's a he said/he said sort of thing at this point unless you can find the rules to CES that explicitly address this. You know, it could be spun one way saying that the hotel management knew it wasn't going to fly but wanted the moneys and so they lied and kicked them out only after they had the money in their pocket. Should have got it in writing if that was the case. The other way to spin it is that these guys did more than they asked was okay and that bothered management.
I particularly enjoyed this statement:
If the vendors can't pay, they can't pay. One smaller company was already kicked out we witnessed today, likely more have been or will be as well. Is this really good for CES, an industry flagbearer? And is it really good for the Las Vegas economy, so dependent on the show?
It's pretty obvious to me that if you're paying a premium for showing your product at that show, you don't want 2 bit operations setting up in the hotel rooms above you trying to swindle your viewers up to their private quarters. You're there for those people to see your flashy setup. That's why you pay, isn't it? Management and CES could very well have been protecting the interests and quality of the show. Also, I don't think if CES moved it would hurt Vegas all that much. They have some other industries around there that do pretty well despite recessions or any sort of economic downturn.
And even if it is, why wasn't the CEA and hotel management more clear about restrictions on exhibits and meetings in Las Vegas hotels this week?
Agreed, brace yourself for a forty page contract written in legal speak to be signed next year before your exhibit and hotel room is inspected and okayed for entrance into the hotel and showroom floor.
My work here is dung.
It's pretty obvious to me that if you're paying a premium for showing your product at that show, you don't want 2 bit operations setting up in the hotel rooms above you trying to swindle your viewers up to their private quarters. You're there for those people to see your flashy setup. That's why you pay, isn't it? Management and CES could very well have been protecting the interests and quality of the show. Also, I don't think if CES moved it would hurt Vegas all that much. They have some other industries around there that do pretty well despite recessions or any sort of economic downturn.
You sir, are an idiot.
The small companies (such as Zalman) that were evicted from the hotels, paid for the room in full without signing any unique agreements. Unless the parties violated the following conditions set forth by many hotels, then they had no right to be kicked out.
Standards:
* Disorderly conduct
* Nonpayment
* Using the premises for an unlawful purpose or act
* Bringing property onto the premises that may be dangerous to others
* Failing to register as a guest
* Using FALSE PRETENSES to obtain accommodations
* Being a minor unaccompanied by an adult registered guest
* Violating federal, state, or local hotel laws or regulations
* Violating a conspicuously posted hotel or motel rule
* Failing to vacate a room at the agreed checkout time
Vegas is STARVING, akin to what Dubai just endured...They need everything they can get. CEA handed the town a nice lump sum, and with that they became the new sheriff in town (obviously abusing their powers).
"The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
What we see here is the overreaching arrogance of an organization blinded by the belief that they "own" something that can't be owned: others' right to share their products with an audience. Ironically, the show exists precisely because of all these big and little companies make an effort to show up, pay up, and display their products to an audience.
Now, the middlemen suddenly believe that they own the process of doing so, and not just the real estate of the showfloor.
It is crucial how the bullied companies react to this insanity. Ideally, big headlines revealing the evilness and stupidity of CES management, and appropriate lawsuits will provide CES with enough incentive to refrain from bullying their own (potential) clients in the future.
I can see how scared CES may be of the possibility of a parallel tech expo which they can not monetize on. Wouldn't that be a great idea? Lower participation threshold, more indie companies, diversity, and the possibility of fun with fewer constipated uptight suits in the room.
As I understand it, these were Suites. Suites as in designed to have guests, business guests.
I know lots and LOTS of business folks that rent suites to conduct business in all the time. I know other trade shows do this all the time as well, it is part of the trade show mechanism. This is typical short term thinking. If the meetings in suites prove successful, those same companies will hopefully grow big enough to need a booth next year.
Sorry, this looks like nothing more than a CES shakedown. I would definitely question the legality of CES being able to kick you out of a hotel suite for having business meetings. I could maybe understand it if you had a standard room, but if you got a suite, then IMHO, the hotel is completely in the wrong and caved to CES threatening them.
Both parties should be taken to court.
High end audio was in the Venetian for at least 2 years and that meant people had open rooms with the furnature moved to show off speakers and gear. That practice has been going on for decades in hotels and I can't imagine why they would suddenly kick people out unless it was an individual stupidity.
History repeating?
I just got back from CES last night, and this happened to a vendor I had an appointment with.
We were on the 30th floor of the Venetian. The CEA (Consumer Electronics Association, the entity that puts on CES) arranges to take complete floors for things that make noise - they had the 29th, the 30th and the 32nd along with parts of the 34th and 35th and probably others. We make noise, we're selling high end home/corporate theater sound systems and the demos exceed 100 dB at certain points, so combined with the traffic there's no way any regular guest would be happy there. Each room gets a sign to tell other attendees who is there, the doors are generally left wide open and music (and bodies) permeate the hallways all day.
As a point of reference the room cost, paid to the CEA directly, is about $20K for about a week (including setup before the show and teardown afterward), and there are lots of other costs as well. The cost is a serious barrier to entry for smaller firms.
On Friday we were visited by a vendor offering a product that we use and need. I wanted to learn more, and they told me they were just upstairs on the 31st floor, gave me a card with their suite number, and we arranged to get together Saturday morning after a meeting I already had scheduled. I sent them a text message Saturday morning and didn't hear back until their salesman was back in our suite with an explanation.
It turns out that they had managed to book a room on that floor just above other CES exhibitors, had 16 cases of equipment brought up by the hotel staff, and had been bringing people in since the show opened. As they were in the hotel along with the other exhibitors I thought nothing of it and assumed they were just another exhibitor - but it turns our they had not gone through the CEA. Hotel security - and the local Sheriff according to them - took their stuff and them from the room & put them on the curb at 10:00 PM Friday night.
Now in this case they did confess to me that they pulled out the agreement that they signed when they checked in, and that agreement said they would not be making loud noises or conducting business - and they felt that since their products are still in the development stage they didn't count. They were told they had been discovered because they were doing music demonstrations in the room during show hours and people could hear it through the (closed) doors. Since they were not on a floor the CEA had taken 100% of for sound demos it was disturbing other guests and that's how they were discovered.
They ended up in another hotel, where I met them Sunday. I'll be curious to see if they were offered the chance to pay $10K to stay, which is about what a room the size of the one they had would have cost if they booked it properly although they would not have been in the program or on the signs.
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