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CES Vendors Kicked Out of Hotels For Showcasing Wares in Room

An anonymous reader writes to mention that a number of companies attempting to stretch their dollars by showing their new gear in hotel suites around Vegas during CES were kicked out of the rooms they paid for by CES organizers and hotel staff. According to sources as many as 30 small electronics companies may have been kicked out of The Venetian and The Palazzo on Thursday. One anonymous vendor claims they were coerced into paying $10,000 to the CEA lest they be kicked out of their (paid for) suite and barred from exhibiting or meeting with clients. 'States our source, "I asked the hotel staff if there were any limitations for using the suite. They said the only limitations were how many people were at our parties. They didn't say there were any limitations on displaying product. We set up our product on the first day. Then on Wednesday a cleaning person came in and reported what they saw to management. From there we got kicked out on Thursday."'

29 of 285 comments (clear)

  1. So... by XPeter · · Score: 5, Interesting

    To sum up TFA:

    1. CEA buys out Vegas for a week, attracting technology enthusiasts and large companions from across the globe.
    2. Said organization is holding the balls of local buisness so tight, that they must bend over to anything the CEA demands.
    (In this instance it was having The Venetian, The Palazzo kick out small/medium tech buisnesses who couldn't afford a CES floor spot onto the streets unless they paid the hefty fee of $10,000)
    3. ???
    4. Profit!

    Another evil coorperation fucking over the little guy, nothing to see here folks.

    --
    "The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
    1. Re:So... by XPeter · · Score: 5, Insightful

      Your saying that it's acceptable for a cooperation to endorse monopolistic business practices?

      Lets say I'm going to open a brand new WalMart here in my town, and I just spent a large wad of cash advertising for it. Does the mom n pop grocery shop across the way not have the right to operate? I think not.

      When signing up for the hotel, companies such as Zalman ASKED the hotels if there were any pretenses to having a gallery in their rooms, and the hotels answered no. The problem here is that the CEA became flustered and used their $$$ to kick out mom n' pop.

      It's called being anti-competitive.

      --
      "The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
    2. Re:So... by spatley · · Score: 5, Informative

      It is worth noting that the Venetian is also an official CES venue in their convention space so CEA is not just a big pull on the industry, but a big pull on the Venetian for some pretty hefty revenue. This does not take conspiracy theory, this is a corporate entity throwing a small client under the bus to make a gigantic client happy. Standard procedure in big business.

  2. That is positively asinine. by jcr · · Score: 5, Insightful

    Vendors have been showing their products in hotel hospitality suites for decades. I've never been to any trade show yet where this wasn't the case. I don't know what the hell CES management is thinking if they consider this any kind of a problem.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
    1. Re:That is positively asinine. by Anonymous Coward · · Score: 5, Informative

      "I've never been to any trade show yet where this wasn't the case."

      Even companies that have floor space MOST have some sort of suite where the big guys can come in and play with the gear without having to deal with the riffraff.

      I'm headed out to a show in a few days in LA that I've been invited to a few...last time I was out there, I thought I was meeting up with the pres of an overseas company to see his products, and it ended up being a suite full of scantily dressed hookers and coke. Only speaking broken Japanese, I apologized to the gentleman as I figured I had the wrong room.

      I quickly got the hell out of there...my buddy, however, decided to stick around for a while...turns out it WAS the guy were were supposed to meet!

      They had one of the biggest sq ft on the floor, bit there was OBVIOUSLY a reason he needed to have his suite private...kinda wish I had stuck around!

    2. Re:That is positively asinine. by Blakey+Rat · · Score: 4, Insightful

      They paid for the rooms, same as everybody else. The hotel had no objections to what they were doing...

      Sure, the timing means that they were taking advantage of the marketing for CES, but that's not against the law. (Hell, it's an old long-standing tradition, if anything.)

      Don't make excuses for this asshole move.

    3. Re:That is positively asinine. by Kemanorel · · Score: 5, Informative

      Having stayed at the Venetian the week before CES two years ago, I can say without a doubt that it is usually standard practice to hold meetings in hotel rooms. I had been upgraded to a suite there and the night before I was to check out, hotel staff were removing beds (mattresses and frames) from every room in the same wing and floor I was staying on. I can only imagine that they were going to take the bed from the room I was in as soon as I checked out.

      When I used to attend CES in the late 90's through 2002, I was well aware of business meetings as well as parties being held in hotel rooms at most of the nearby hotels. I never received an invite, but the Kentia hall vendors would often have a sign saying, "Come see our presentation in room blah of the [Hilton, Venetian, Sands, etc...]."

      I'm thinking this is just CES management shaking down unregistered vendors that are trying to piggyback on the show without paying a share. I could be wrong though.

      --
      Mess not in the affairs of dragons, for you are crunchy and good with ketchup.
    4. Re:That is positively asinine. by wramsdel · · Score: 4, Informative

      Seconded. I've been to CES a number of times with a wireless startup, and we've always been in suites in the hotels. There's no way they don't know exactly what's going on when they see us roll up in a loaded minivan with boxes that say "Dell" all over them. We chose suites for two reasons: the obvious expense aspect, and there is no way we'd try to demo on the show floor...the RF environment is just too congested. It's also a much nicer way to engage a customer, and gives them a break from the insanity of the floor. I can't imagine that the use of suites will ever go away...CEA will just find a way to drive the cost up.

    5. Re:That is positively asinine. by wramsdel · · Score: 5, Insightful

      You're damn straight, and there's nothing wrong with it. When 40-50 of your customers are in one place at the same time, you'd be an absolute fool not to go there and meet with them. It's the most bang for the buck you'll get all year. How far, exactly, do you need to be from the show floor before you're not trying to "get a free ride"? If I'm at CES and a buddy of mine's at CES, and we get together and talk business somewhere on the strip, are we trying to "get a free ride" because we're not buying the CEA's beer? Where's that line drawn?

    6. Re:That is positively asinine. by jcr · · Score: 5, Informative

      Having stayed at the Venetian the week before CES two years ago, I can say without a doubt that it is usually standard practice to hold meetings in hotel rooms.

      It's the same for NAB. Last time I attended, I had at least four meetings with vendors in hotel rooms where they had demo systems set up for products they weren't ready to announce and were only showing under NDA terms.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    7. Re:That is positively asinine. by mrisaacs · · Score: 4, Insightful

      Ok let's get it straight.

      CES allows or at least turns a blind eye to vendors who have rented space on the floor and also show products in their suites, or there might be restrictions on when the suites are used, etc.

      The hotel staff who told the vendors who did not have floor space, that here were no restrictions probably did not know the hotels had a contractual agreement with CES, specifically not to allow suites to be used by vendors who did not have floor space.

      There's a simple reason for this. CES spends a lot of money to rent facilities, guarantee occupancy and advertise the event. Some portion of the fee$ paid by the vendors who rent floor space goes to this.

      The vendors who don't rent floor space are capitalizing on the attendees, who are their because of the efforts of CES and those vendors who rented floor space. Before anyone makes the analogy - this is NOT akin to filesharing or the alledged piracy of music or video. This is more akin to pirating someones' signal and replacing their content with your own.

      The suite only vendors are not only not paying CES for their services, they are reducing the amount of face time for the vendors who are paying for those services. If they make a sale - it really is potentially at the cost of someone else who paid to show at the conference.

      The agreements with the hotels are CES' insurance that attendees only view the wares of those who have paid to be at the conference, for the duration of the conference. It costs them money (or occupancy guarantees/penalties) to get those agreements..

      --
      ...carrier dead.....
    8. Re:That is positively asinine. by houstonbofh · · Score: 4, Funny

      I call BS on the whole post. Sounds like a Penthouse Forum letter more than anything.

      That or the broadcom suite...

    9. Re:That is positively asinine. by ShakaUVM · · Score: 4, Insightful

      >>The vendors who don't rent floor space are capitalizing on the attendees, who are their because of the efforts of CES and those vendors who rented floor space. Before anyone makes the analogy - this is NOT akin to filesharing or the alledged piracy of music or video. This is more akin to pirating someones' signal and replacing their content with your own.

      That's a horrible analogy, even for Slashdot.

      Everything these guys were doing complied with the law, and the pre-stated hotel policies (and longstanding tradition - NDA-only products are usually ONLY shown in hotel rooms).

      Or as Shakespeare would say, Who am I to CES, or CES to me? Fucking cry me a river that they are capitalizing on an event. Are you going to complain that restaurants in the area are having increased sales as well?

  3. Tightening up... by meerling · · Score: 5, Insightful

    I guess they really want to tighten up their grasp at other companies money.

    I've always heard about these types of 'parties' from all the shows, especially CES and EEE.
    Even Microsoft and Sony (among many others) do these for some stuff.
    The smaller vendors have utterly relied on being able to do this.
    Having a small booth in a 'busy' place like that can make it really hard to do a presentation of your product, not to mention restricting access when you want to keep it limited.
    Seems a bit odd (or greedy) for them to start cracking down on it now.

  4. Pretty disgusting by HEbGb · · Score: 5, Insightful

    The CEA can institute whatever rules it wants on its own show property, but it has no business or right to interfere with anything (ahem) going on in local Las Vegas hotel rooms.

    Similarly, unless the hotel informed them of some restriction, and as long as they abided by all of their usual rules, they have no basis for throwing them out, at all. I hope these companies fight this. At the very least, there's remedy in small-claims action. And obviously they should dispute any credit card charges from the hotel.

    They're probably desperate from the declining numbers, and revenue, and are in financial trouble.

  5. Re:And this is news why? by eldavojohn · · Score: 5, Insightful

    I mean I'm not a show vendor and I even know that doing such things is not ok with hotel management.

    A lot of the vendors claim they had informal conversations with management who said it was okay:

    More importantly, the vendor's chief representative reports that they had contacted the hotel management before the show and asked if there were any limitations on showing product in the suites. The hotel management at The Venetian reportedly said there were not.

    But then someone at the hotel said:

    A security guard at The Venetian confirmed these reports further, saying he had been involved with "solving" a "lot of problems" at CES. When we inquired what these "problems" were, he stated, "The problems aren't with CES itself, but with people who didn't go through the proper channels to display the products and hold their business meetings."

    So there's your news, it's a he said/he said sort of thing at this point unless you can find the rules to CES that explicitly address this. You know, it could be spun one way saying that the hotel management knew it wasn't going to fly but wanted the moneys and so they lied and kicked them out only after they had the money in their pocket. Should have got it in writing if that was the case. The other way to spin it is that these guys did more than they asked was okay and that bothered management.

    I particularly enjoyed this statement:

    If the vendors can't pay, they can't pay. One smaller company was already kicked out we witnessed today, likely more have been or will be as well. Is this really good for CES, an industry flagbearer? And is it really good for the Las Vegas economy, so dependent on the show?

    It's pretty obvious to me that if you're paying a premium for showing your product at that show, you don't want 2 bit operations setting up in the hotel rooms above you trying to swindle your viewers up to their private quarters. You're there for those people to see your flashy setup. That's why you pay, isn't it? Management and CES could very well have been protecting the interests and quality of the show. Also, I don't think if CES moved it would hurt Vegas all that much. They have some other industries around there that do pretty well despite recessions or any sort of economic downturn.

    And even if it is, why wasn't the CEA and hotel management more clear about restrictions on exhibits and meetings in Las Vegas hotels this week?

    Agreed, brace yourself for a forty page contract written in legal speak to be signed next year before your exhibit and hotel room is inspected and okayed for entrance into the hotel and showroom floor.

    --
    My work here is dung.
  6. Re:And this is news why? by iamhassi · · Score: 4, Insightful

    "I mean I'm not a show vendor and I even know that doing such things is not ok with hotel management."

    you didn't RTFA: "the vendor's chief representative reports that they had contacted the hotel management before the show and asked if there were any limitations on showing product in the suites. The hotel management at The Venetian reportedly said there were not.... "I asked the hotel staff if there were any limitations for using the suite. They said the only limitations were how many people were at our parties. ""

    I think the real lesson here is not to stay at The Venetian. If I want to get a hotel, then invite a few people over to view a new laptop, what business is that of CES? I know CES doesn't want to lose money, but really these small businesses are just moving out of the way for the big guys to get more booths. Intel isn't going to bring people back to a hotel room, and the more companies you have in Las Vegas that week the bigger CES will be, whether they're in their room or on the floor.

    --
    my karma will be here long after I'm gone
  7. In FreeMarket America... by fantomas · · Score: 4, Insightful

    ... no competition is allowed ;-)

  8. Re:And this is news why? by XPeter · · Score: 5, Insightful

    It's pretty obvious to me that if you're paying a premium for showing your product at that show, you don't want 2 bit operations setting up in the hotel rooms above you trying to swindle your viewers up to their private quarters. You're there for those people to see your flashy setup. That's why you pay, isn't it? Management and CES could very well have been protecting the interests and quality of the show. Also, I don't think if CES moved it would hurt Vegas all that much. They have some other industries around there that do pretty well despite recessions or any sort of economic downturn.

    You sir, are an idiot.

    The small companies (such as Zalman) that were evicted from the hotels, paid for the room in full without signing any unique agreements. Unless the parties violated the following conditions set forth by many hotels, then they had no right to be kicked out.

    Standards:

    * Disorderly conduct
    * Nonpayment
    * Using the premises for an unlawful purpose or act
    * Bringing property onto the premises that may be dangerous to others
    * Failing to register as a guest
    * Using FALSE PRETENSES to obtain accommodations
    * Being a minor unaccompanied by an adult registered guest
    * Violating federal, state, or local hotel laws or regulations
    * Violating a conspicuously posted hotel or motel rule
    * Failing to vacate a room at the agreed checkout time

    Vegas is STARVING, akin to what Dubai just endured...They need everything they can get. CEA handed the town a nice lump sum, and with that they became the new sheriff in town (obviously abusing their powers).

    --
    "The difference between genius and stupidity is that genius has it's limits" - Albert Einstein
  9. Re:And this is news why? by DragonWriter · · Score: 4, Insightful

    What part of the summary "I asked the hotel staff if there were any limitations for using the suite. They said the only limitations were how many people were at our parties. They didn't say there were any limitations on displaying product" was unclear?

    Its not unclear.

    What it is not is confirmed by any source who doesn't have a vested interested in presenting things in a particular light.

    There is a difference between a claim and a fact.

  10. Almost certainly the hotel really had restrictions by PatMcGee · · Score: 4, Insightful

    I've seen this happen with Siggraph. The contract that Siggraph had with the hotels said that no vendor suites would be allowed for display of products or meetings with actual or prospective customers without explicit written permission from Siggraph management. All vendor suites had to be booked through Siggraph.

    In, I think 1994, several vendors had such suites and publicized them at the exhibition. Siggraph management charged the hotel the standard suite fee for each of those vendor suites. Collected it too. I don't know if the hotels managed to get it back from the vendors or not.

  11. Announcing competitive event for 2011 by ls671 · · Score: 4, Funny

    We are proud to announce that we will be holding a similar event in Lost Springs, WY and that there will be absolutely no restriction on what participants may do. Also, the fees we are going to charge will be ridiculously low compared to what it costs in Vegas.

    Stay tuned for updates.

    You can look here for directions :

    http://en.wikipedia.org/wiki/Lost_Springs,_Wyoming

    http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=Lost+Springs&sll=37.0625,-95.677068&sspn=32.252269,72.158203&ie=UTF8&hq=&hnear=Lost+Springs,+Converse,+Wyoming&ll=42.863886,-105.314941&spn=0.93208,2.254944&z=9

    --
    Everything I write is lies, read between the lines.
  12. Re:And this is news why? by aaandre · · Score: 5, Insightful

    What we see here is the overreaching arrogance of an organization blinded by the belief that they "own" something that can't be owned: others' right to share their products with an audience. Ironically, the show exists precisely because of all these big and little companies make an effort to show up, pay up, and display their products to an audience.

    Now, the middlemen suddenly believe that they own the process of doing so, and not just the real estate of the showfloor.

    It is crucial how the bullied companies react to this insanity. Ideally, big headlines revealing the evilness and stupidity of CES management, and appropriate lawsuits will provide CES with enough incentive to refrain from bullying their own (potential) clients in the future.

    I can see how scared CES may be of the possibility of a parallel tech expo which they can not monetize on. Wouldn't that be a great idea? Lower participation threshold, more indie companies, diversity, and the possibility of fun with fewer constipated uptight suits in the room.

  13. Re:And this is news why? by Dahamma · · Score: 4, Informative

    It's pretty obvious to me that if you're paying a premium for showing your product at that show, you don't want 2 bit operations setting up in the hotel rooms above you trying to swindle your viewers up to their private quarters. You're there for those people to see your flashy setup. That's why you pay, isn't it? Management and CES could very well have been protecting the interests and quality of the show. Also, I don't think if CES moved it would hurt Vegas all that much.

    That's a pretty crazy exaggeration/analogy. You are practically comparing the 100's of small startup tech companies who rent suites at CES to hookers or swindlers. Nice.

    Further, your description is not very accurate. The Las Vegas Convention Center is not a hotel, so there is no "swindling viewers up to their private quarters" - in fact, the hotels that rent the largest number of suites to companies (Venetian, Bellagio, Wynn, etc) are no where near the convention center. Many of these companies have no presence at the convention, so how are they "swindling away" anyone? Many of the meetings/demos are private, have no interest/intention of showing their products in public yet, and have been set up between various parties well in advance, so it's not even taking away revenue from the CEA.

    In fact, much of the reason the companies schedule these meetings at CES not to "steal" from the CEA, but simply because that's when all of the executives, press, etc who they want to meet with are in one place at the same time. They save a lot of money and time not having to inefficiently fly everyone around the world for weeks holding one painful meeting at a time. I suppose that is now stealing from the airlines, though...

  14. Re:You've hit the nail on the head by mmeister · · Score: 5, Insightful

    As I understand it, these were Suites. Suites as in designed to have guests, business guests.

    I know lots and LOTS of business folks that rent suites to conduct business in all the time. I know other trade shows do this all the time as well, it is part of the trade show mechanism. This is typical short term thinking. If the meetings in suites prove successful, those same companies will hopefully grow big enough to need a booth next year.

    Sorry, this looks like nothing more than a CES shakedown. I would definitely question the legality of CES being able to kick you out of a hotel suite for having business meetings. I could maybe understand it if you had a standard room, but if you got a suite, then IMHO, the hotel is completely in the wrong and caved to CES threatening them.

    Both parties should be taken to court.

  15. Re:And this is news why? by Albanach · · Score: 4, Informative

    Crikey, hotel suites exist for two purposes. 1, Folk with money who want space, and 2, business people who need space to meet clients without inviting them into their bedroom.

    Journalists book suites to conduct interviews, senior business people use them to conduct large transactions. I'd guess in most hotels, suites are used more for business than they are for ordinary guests.

  16. Re:And this is news why? by changa · · Score: 5, Informative

    High end audio was in the Venetian for at least 2 years and that meant people had open rooms with the furnature moved to show off speakers and gear.  That practice has been going on for decades in hotels and I can't imagine why they would suddenly kick people out unless it was an individual stupidity.

  17. Maybe CES will go the way of COMDEX by t0qer · · Score: 5, Interesting
    I sort of remember at the end of the 90's comdex was grabbing for straws and overstepping its power much the way CES is now. From Wikipedia;

    Following COMDEX Fall 1999 (in Las Vegas), organizers made major changes to their criteria for admission of media, rejecting nearly all but those who were on editorial assignment from a handful of "acknowledged" trade papers. Though offered regular "public" attendance, this left hundreds of regular, long-standing press attendees from magazines and newspapers around the world with bad feelings toward the show. As press credentials were necessary to gain the level of access necessary to make the expensive trip worthwhile, most refused to go and many told vendors that they would disregard product announcements made at or in relation to COMDEX.

    History repeating?

  18. Re:Contracts anyone? by adnoid · · Score: 5, Informative

    I just got back from CES last night, and this happened to a vendor I had an appointment with.

    We were on the 30th floor of the Venetian. The CEA (Consumer Electronics Association, the entity that puts on CES) arranges to take complete floors for things that make noise - they had the 29th, the 30th and the 32nd along with parts of the 34th and 35th and probably others. We make noise, we're selling high end home/corporate theater sound systems and the demos exceed 100 dB at certain points, so combined with the traffic there's no way any regular guest would be happy there. Each room gets a sign to tell other attendees who is there, the doors are generally left wide open and music (and bodies) permeate the hallways all day.

    As a point of reference the room cost, paid to the CEA directly, is about $20K for about a week (including setup before the show and teardown afterward), and there are lots of other costs as well. The cost is a serious barrier to entry for smaller firms.

    On Friday we were visited by a vendor offering a product that we use and need. I wanted to learn more, and they told me they were just upstairs on the 31st floor, gave me a card with their suite number, and we arranged to get together Saturday morning after a meeting I already had scheduled. I sent them a text message Saturday morning and didn't hear back until their salesman was back in our suite with an explanation.

    It turns out that they had managed to book a room on that floor just above other CES exhibitors, had 16 cases of equipment brought up by the hotel staff, and had been bringing people in since the show opened. As they were in the hotel along with the other exhibitors I thought nothing of it and assumed they were just another exhibitor - but it turns our they had not gone through the CEA. Hotel security - and the local Sheriff according to them - took their stuff and them from the room & put them on the curb at 10:00 PM Friday night.

    Now in this case they did confess to me that they pulled out the agreement that they signed when they checked in, and that agreement said they would not be making loud noises or conducting business - and they felt that since their products are still in the development stage they didn't count. They were told they had been discovered because they were doing music demonstrations in the room during show hours and people could hear it through the (closed) doors. Since they were not on a floor the CEA had taken 100% of for sound demos it was disturbing other guests and that's how they were discovered.

    They ended up in another hotel, where I met them Sunday. I'll be curious to see if they were offered the chance to pay $10K to stay, which is about what a room the size of the one they had would have cost if they booked it properly although they would not have been in the program or on the signs.

    --
    No sig