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Amazon Surrenders To Macmillan On eBook Pricing

CuteSteveJobs writes with a followup to news we discussed on Saturday of a disagreement between Amazon and Macmillan Publishers over ebook pricing: "Amazon has thrown in the towel and announced it will now sell books at Macmillan's increased prices; up to $14.99 from $9.99. Said Amazon in a statement: 'We will have to capitulate and accept Macmillan's terms because Macmillan has a monopoly over their own titles, and we will want to offer them to you even at prices we believe are needlessly high for e-books.' Macmillan has sensed Apple's iBooks opens the way for higher prices. Perhaps the question should be: do we even need publishers like Macmillian? Publishers have long managed to keep their old business model chugging along nicely despite the Internet; Academics are still forced to give up copyright (PDF) of their work in exchange for publication. Textbook publishers have a history of unethical practices like frequent edition changes, unjustifiable price increases and bribing teachers. For that matter, why do the RIAA's members still control the music business? Why do these dinosaur publishing businesses still manage to thrive despite the Internet?"

28 of 437 comments (clear)

  1. Monopoly? by Anonymous Coward · · Score: 4, Insightful

    "monopoly over their own titles" That word does not mean what you think it means...

    1. Re:Monopoly? by sopssa · · Score: 5, Insightful

      Yeah that sounds a little bit stupid. Of course they have "monopoly" over their own titles. Duh.

      For that matter, why do the RIAA's members still control the music business? Why do these dinosaur publishing businesses still manage to thrive despite the Internet?"

      Because they
      1) Provide money and pay the big costs while artists are producing their album
      2) Provide marketing
      3) Find the promising artists and writers
      4) Have the distribution channels

      You can say anything you want about the internet as a marketing channel and cheap personal computers being capable of producing albums, but they really aren't. You need a good studio. I'm not going to listen to something that sound like demo tracks. They're horrible if you've ever listened to any other than your favorite band's. They also filter out the crap.

      This might be a little bit different with books, but you still need those distribution channels and marketing. Books don't just magically show up in book stores, libraries or have articles in magazines, nor do people just accidentally hear about it. And eBooks aren't going to replace paperback books yet.

    2. Re:Monopoly? by eudaemon · · Score: 5, Insightful

      Agreed about decent production values on an album and the need for a studio. *BUT* let's face it
      the compression that happens in post-production these days makes modern music just as unlistenable
      as if it were recorded in a truck stop bathroom. As a volunteer front of the house (read: live music)
      and studio (broadcast) board monkey, I can't claim to have experience cranking out studio albums.
      But the theory's widely known, and despite the black art elements of getting all the performers and instruments
      properly mic'd and isolated in a studio setting, maybe it's time for StudioWiki? Great things have come out
      of the collective wisdom and efforts of those passionate enough to contribute their time and knowledge.

      You won't see a major label backing things cranked out in someone's garage studio, but it's about the music
      and not about the money, I think your average band is just fine with Myspace, iTunes and the other internet-based
      distribution channels. And frankly I'd rather listen a McGyvered album with no COMPRESSION FUCKING UP ALL THE MUSIC
      taped in a stupid garage than a perfectly recorded / mastered / mixed AND THEN COMPRESSED TO FUCKING SHIT ANYWAY
      taped at Abbey Road. Wouldn't you?

    3. Re:Monopoly? by Chrisq · · Score: 4, Insightful

      3) Find the promising artists and writers

      They know who they are.

      The problem is sorting them out from the 10,000 other useless artists and writers who "know for certain" that they are the next big thing and are waiting to be discovered.

    4. Re:Monopoly? by mmarlett · · Score: 5, Insightful

      Yeah, cause that can't be done by a widely accessable moderation system. Just imagine the anarchy that would happen if anyone could create anything and the only way people would know if it was any good is to look at how other people just like them ranked the work. Terrible.

    5. Re:Monopoly? by ajs · · Score: 4, Insightful

      Agreed about decent production values on an album and the need for a studio. *BUT* let's face it the compression that happens in post-production these days makes modern music just as unlistenable as if it were recorded in a truck stop bathroom.

      I disagree in the strongest possible terms. When I was young we listened to media that had far, far less fidelity than the music that I have access to today. There are lyrics that I can make out that I never could when I was young (and my hearing was better then).

      This is the age-old debate that springs up whenever something new comes along. There's always the crowd that will claim they can "tell the difference" and then proceed to confuse that with the new product being inferior. As I pointed out to a friend who was arguing that vinyl was superior to digital music: of course you can tell the difference. The digital music doesn't skip or hiss. Everything else is colored by the fact that you know which one you're "supposed to like." It's like having a blind taste test between coke and orange juice.

    6. Re:Monopoly? by Sockatume · · Score: 5, Informative

      You seem to be confusing data compression with audio compression. For years now, going back to the analogue days but increasingly over the past decade, audio has been "dynanic-range compressed" to increase the loudness of the song. Imagine you have a song which goes from "0" to "10" in loudness over the track. In aggregate the song's going to be about 5. That's no good at turning heads on a jukebox or on the radio, so you bump up the quiet parts so the song goes from "4" to "10" in loudness. That means that the song, as a whole, is now about "7". It's louder, it's more noticable, it sells the brand more.*

      However it has nowhere to go from there before it hits the loudness limit of the audio format. If you turn down the dial so that thequiet parts are at their original, low level of "0", then the loud parts of the song are actually down at "6", far quieter than it was before you compressed it.

      *The technique is widely used by advertisers to make their particular ad louder without breaking volume level regulations or normalisation.

      --
      No kidding!!! What do you say at this point?
    7. Re:Monopoly? by raddan · · Score: 5, Informative

      (I work for Macmillan, so I am not a disinterested party)

      Macmillan's president held our annual company meeting just the other day (before the Amazon dispute) and he explained that the pricing for e-books was probably about to get a little rough. Apple had been courting the publishers for several weeks. Apple carries a lot of clout, and was offering terms that were very attractive to publishers, as it lets them set their own prices, within a flexible window. Amazon, on the other hand, was pushing publishers to sell books at a flat rate: $9.99.

      Amazon has been angling to set themselves up as the "Wal-Mart of the web", and with that comes a lot of what Wal-Mart is know for: good and bad. Steep discounts are good for the customer, but generally, not so good for the manufacturer. Now, as someone who writes software to help ensure the quality of our books, I am a bit biased, but books are not the same things as widgets. You can't just churn them out. Even good, reputable authors give you something that needs a lot of polishing. We publish textbooks in my division, so this means that in addition to the standard copy-editing, you also need to do fact-checking, course integration, and lots of design work. It is a labor-intensive process, and each book requires the attention of dozens of people, and tens of thousands of man-hours. Often, these books also come with software. I don't think I need to explain to people here how hard it is to write good software.

      Amazon is hard to say no to, because they move a lot of books. But they are cutting profit margins dangerously low for us. At what point do you say no? People like to do their work, but they also like to be paid. Macmillan, so far, has balked at Amazon's price-fixing, and (if I understand correctly) Amazon has been selling e-book versions of Macmillan titles at a loss. Amazon, however, sees the iPad terms as very dangerous, because publishers can sell some books higher, but more importantly, they can sell some lower. Apple can do this, because they're not taking as big a cut as Amazon does. Unlike Amazon, Apple's goal is to sell the platform; Amazon wants to sell the books. So Amazon makes a ton on books, but loses a little on hardware. Apple makes money on hardware, but not much else.

      I don't know exactly how it will shake out, but it looks like the Macmillan deal will probably be a turning point for e-books. Amazon is now a sub-licensor of those books, and that means that the quality and success of those books is going to be important to them. We'll see how this turns out. For more on this, I recommend this and this.

      I hear that Amazon's customers are "boycotting" books priced higher than $9.99. Ok, I hate "teh big bad corp" as much as anyone else, but come on-- it's not like we find these things laying around and just dust them off and hand them to you. There's no magic. Get real. We have to make these things, and that takes time and money, and hey, we like to get paid, too. I suspect the "$9.99 boycott" is Amazon astroturfing.

      FWIW, Macmillan is a privately-held company, so that's why you see them taking a stand, and not one of our competitors. I'm fortunate to work for a private company, because we can actually focus on doing a good job. From my perspective, working here has been far from being a cog in some evil empire.

    8. Re:Monopoly? by flitty · · Score: 4, Insightful

      We have to make these things,

      From someone outside the industry, Macmillan's job needs to be educating the public on why a book, that no longer needs to be printed, and distribution costs have been cut 10-50 fold, why are these books still as expensive?

      I'm still confused on why I can get a CD at my local music store for $10, when online it's the same price. I know there's a bunch of front end costs in there, but you've cut out almost all of the physical costs, why isn't the book cheaper? Especially when you're locked into a proprietary DRM laiden format, and cannot pass the book off to anyone else? Electronic books are Less valuable, and should be priced as such.

      --
      Whether or not there is some sort of god, I'm not supposed to say/god is a word and the argument ends there-Smog
    9. Re:Monopoly? by mmarlett · · Score: 4, Interesting

      Yes, that's why iTunes is such an epic fail, costing Apple billions. Oh, wait...

      Radio's strength is that DJs can repeatedly play crappy songs until you think you like them. Repetition, repetition, repetition. Ask any radio DJ. It's why payola is illegal in the U.S. -- record companies would pay radio stations to play the music which would in turn sell the albums. There was no gate keeper going on. There was no quality control, unless you consider "quality" to be the milquetoast slop that record companies want to sell.

      If record companies built houses, they would build beige houses. Is beige a bad color for a house? No, it's neutral. It's not good and it's not bad. It's not challenging or interesting -- it's safe.

      People are smart enough to look to a genre they like and start asking the crowds of people in that genre what is good.

      Of course, how you're going to stop record companies from creating thousands of dummy accounts and flooding the ranking systems with bogus recommendations is a whole different problem.

    10. Re:Monopoly? by raddan · · Score: 4, Informative

      "all manufacturing costs from editing to paper costs to distribution, as well as storage, record keeping, billing, publisher's offices, employee's salaries and benefits."

      You're right, I don't have access to all the cost information. It's not my job. But let's break it down:

      editing cost-- still there
      paper cost-- gone
      distribution cost-- smaller, but still there (oh wait, servers run on teh magic of the Internets! I forgot!)
      storage-- mostly gone (no returns anymore), but still no magic Internet dust to run your data center
      record keeping-- still there
      billing-- still there, and more complex; books are often a large collection of sub-licensed works (this is the part that I write software to manage); you have to have permissions agreements for those copyrights, separate from print agreements, which means you need to pay people to negotiate those agreements
      publisher's offices-- yes, we still have offices employee's salary and benefits-- yes, we still pay our employees, and we need to pay the people who pay the employees (HR, A/P, and HR systems we subcontract) You can see that there isn't much to trim.

      the books you are publishing are edited electronically and sent to the printing machines electronically; the "new stuff" consists of a single conversion program that takes the electronic format you use for editing and proofing and converts it to the e-book format you're going to be distributing

      It is much more complicated than this. The author hands us a manuscript in something (anything really). Editorial works on this in a word processor, usually Word. This is handed to Production, which typesets using page-layout software. This could be anything from LaTeX to Quark or InDesign, depending on the title. Mostly, this part is making the book readable, inserting art, etc. This produces print-ready PDFs that go to the printer. Digital typesetting is faster than moveable type, sure, but it still takes weeks to months. Don't think about the $4.99 paperback at Wal-Mart; think about the 4-color coffee table book, or the 4-color chemistry textbook. Making these things is hard.

      The e-book process goes all the way back to the handoff between Editorial and Production. Why? Because the output of a traditional Production department is a PDF for print. e-readers are a completely different beast. For one, artwork is tricky. Does it look good? Do we have rights to distribute it electronically? Same goes for other poems, short stories, essays, maps, etc, that we sub-license. Every single page of every single e-book must run past at least one production person. The end-result is an e-book that is mostly similar, but almost always different than the printed version. And we'll have to do that for every platform the e-book goes to, dealing with all the little quirks of each one. Production is QA. We still have to do QA, regardless of the medium.

      All your costs for returns disappear for e-books; since the seller only gets one 'master', and that's electronic, there is nothing to return

      This is true, and getting returns right is very difficult. I don't know what our actual return rate is, but we're always trying to keep it low. FWIW, the guys operating the shredders make minimum wage. Processing is not the huge cost-- it's taking unsold books back and having to recalculate our earnings.

      I think that you're greatly mistaken; e-books is perhaps the biggest opportunity for publishers that has come along in decades

      I completely agree with you here. By "risky" I mean: it takes a lot of startup capital to move into e-books. In order to make money, the process has to be efficient. If we make a mistake, we end up wasting a lot of money. And, I know Slashdotters hate to hear this, but, if people are sharing our books via Bittorrent, that can have a huge negative effect on our bottom line. How much? We don't know yet, because this industry is new. Digital versions are easy to copy; if we don't get the incentives right, people pirate our books instead of buying them. That may be great for you, but it ain't good for a publisher.

  2. Ugh. by Pojut · · Score: 5, Insightful

    $14.99 for a freaking E-BOOK?!?!?!? No. No no no, and no.

    Why would I pay twice the cost of a paperback version just so I could have a digital version? I realize there are costs associated with OCR services, but most writers use computers now anyways. What gives with the exorbitant prices?

    1. Re:Ugh. by netsavior · · Score: 4, Insightful

      riiiight, because they are going to charge $14.99 for an eBook that has a 4 year old discount paperback out..:eyeroll:

      They want the option for the new $36 hardcover big author titles to at least make half the money on an eBook format.

      If they want to control their pricing then they should be able to... If that prices them out of the market then that is their business.

    2. Re:Ugh. by SatanicPuppy · · Score: 4, Interesting

      They're greedy. Even more than with CDs, the bulk of the costs with books are primarily in the printing/distribution model. The writer doesn't get that kind of money per book, I promise you that.

      I think it's only a very short matter of time before independent authors skip the traditional publishing approach altogether. Once a viable digital book format takes off, the only thing they have left is an editing staff, and I'd happily split some of my book profits with a quality editor (they really do help) as opposed to a bunch of worthless executives.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    3. Re:Ugh. by sopssa · · Score: 4, Insightful

      First of all, we don't spam our links in the post here on slashdot. Anyone can click your Homepage button.

      Secondly, where did you get the idea that eBooks are supposed to be cheaper so the publishing industry goes to the "right" direction? Frankly if I buy a book, I want it as hardcover/paperback. Sure, music I want to download digitally, but books just aren't the same thing.

      Thirdly, this thing most likely isn't about eBooks being $14.99 while paperbacks are $5. The $14.99 eBooks are for books that cost $30 or more as a hardcover.

  3. Why? by foo+fighter · · Score: 5, Insightful

    "Why do these dinosaur publishing businesses still manage to thrive despite the Internet?"

    Because development, editing, and marketing--and even distribution--have value and take skill to do well.

    Less than the publishers believe or would like, perhaps, but more than the /. crowd gives them credit.

    --
    obviously no deficiencies vs. no obvious deficiencies
  4. Amazon bows, I won't. Boycott greedy publishers. by GuerreroDelInterfaz · · Score: 4, Insightful

    The solution is easy: don't buy ebooks from extremely greedy publisher like this one. Even if you can afford it. Just say no. I don't.

    --
    El Guerrero del Interfaz

  5. Re:What's the marginal cost of production on an eb by keithpreston · · Score: 4, Informative

    Oh that's right, zero.

    You are under the false assumption that items are priced based on marginal cost. They aren't in practically any market, they are priced at what consumers will pay and what the competition is selling at. Fortunately for them consumers are still willing to pay extra for the digital "convenience" and the competition doesn't sell the same books.

  6. Re:Amazon bows, I won't. Boycott greedy publishers by sopssa · · Score: 5, Insightful

    Why? If they have a book I want and I think the $14.99 price is worth it, why wouldn't I buy it?

  7. Why Publishers Exist by bsDaemon · · Score: 5, Insightful

    Publishers still exist largely because of their editorial and "filtering" services. Editorially, they help to ensure that the best possible version of a text makes it to market -- that it is as technically (grammar, spelling, etc) correct and engaging as possible. As for filtering, they are meant to ensure that only works that have a reasonable degree of merit actually make it to market -- this is why people tend to believe printed word over that which they find on the internet, and why for those who create content, being accepted by a publisher for print production is highly valued. Anyone can put whatever crap they like on the internet, but the publishing industry exists to make sure that random crap doesn't flood the actual shelves.

    For certain types of content, such as text books and works of history, philosophy, and journalism the effect this has can go either way in how people, including myself, are willing to weigh benefits vs detractions. Certainly, it would be better if this content was more democratically available -- however, facts still need to be checked for correctness, copy edited etc. For works of literature, the potentially stifling affect on discourse is much more limited and even though I've almost always been on the losing side of the submission, I'm willing to accept the judgement of poetry and fiction editors as far as to what's actually worth something and what isn't, as they deal in literature every day and see submissions from all kinds of sources -- and when you finally do get a piece accepted then the fact that you had to try so hard to get through the filter makes the joy of it all the greater. That's not really a feeling one can get on the internet where the cost of reproduction approaches zero and so there is no real reason not accept a piece, or when one can stick whatever crap they would like on their own site and eventually someone will see it.

    However, for music -- where the bands mostly exist to play live and have fun, where the record itself is really just a form of marketing of their live performance, and where the technical ability to produce recordings of quality and distribute them directly to fans who will then come to their shows is now within the reach of just about everyone, then direct distribution without much filter makes more sense. However, poets and authors tend not make their money from live recitation but from the printed book itself, and the services of the publishers and distributers there are therefor more necessary and valuable. As someone who writes a lot, submits a lot, gets accepted rarely, and who has been in a few bands, played shows and cut a couple of demos I can see the difference, it is what it is, and I'm totally cool with it.

  8. Surrenders? by proxima · · Score: 4, Interesting

    While I certainly think that $15 is overpriced for an ebook, I say let Macmillan potentially shoot themselves in the foot with their pricing. Amazon should be focused on making everything possible available in ebook form and letting the consumer decide what's a good deal. Amazon can always go back to Macmillan with sales stats to show them what they're losing (or not...perhaps $15 really does maximize profit for them). With sample chapters and the possibility of very low prices from smaller publishers, ebooks provide a great way for lesser-known stuff to be widely available. The same thing happened in music; it's far easier to get fairly obscure stuff via the internet than in CD form at a store.

    What's a little strange about the ebook market is the fixed breakdown for the retailer (seems to be moving to 70 publisher 30 retailer), while in the hardcover world Walmart, Target, and Amazon are falling over each other to bring you the books with little or no markup over wholesale. Still, Amazon is offering the 70-30 split only if you priced your book under $10 (otherwise it seems to be 65-35).

    --
    "The universe seems neither benign nor hostile, merely indifferent." --Carl Sagan
  9. Re:Amazon bows, I won't. Boycott greedy publishers by jedidiah · · Score: 4, Insightful

    If I am going to waste money paying far too much for a book than I really need to, then I'm going to at least get a version that I can pass on to someone else.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  10. Amazon attempts to use their monopoly power by Geoffrey.landis · · Score: 4, Insightful

    In fact, Amazon was the one who was trying to use their market dominance as a tool to set prices, which is what we call monopolistic behavior. Note that what they did was not merely decide not to sell those books that they thought were overpriced-- they attempted to force the publisher by pulling all Macmillan titles from their store, including the physical (paper) ones-- saying "either you accept our prices for e-books, or else we will not sell any of your books." (And, of course, also all the imprints of Macmillan, such as Tor.)

    That only works, though, if Amazon were enough of a monopoly that people wouldn't just go elsewhere... and it turns out that Amazon isn't. Yet.

    In the long run, it benefits consumers that Amazon backed down-- it's never good for one vendor to have the power to set prices, even if (initially) they claim that they are only using that power to lower prices to the consumer.

    As Charlie Stoss commented, Amazon was fighting this one because if the publisher wins, it hurts their profitability because it pushes prices down.

    --
    http://www.geoffreylandis.com
  11. Perception of unreliability in self-publishing by tepples · · Score: 4, Insightful

    The question should really be 'what function that publishers perform do we still need and how should those functions be provided?'

    One function of a publisher, as opposed to a vanity press, is to have a reputation for checking the facts in what it publishes. There's a perception that works self-published through a vanity press can't be counted on as reliable sources of information.

  12. Why RIAA? [Re:Monopoly?] by Geoffrey.landis · · Score: 5, Informative

    For that matter, why do the RIAA's members still control the music business? Why do these dinosaur publishing businesses still manage to thrive despite the Internet?"

    Because they
    1) Provide money and pay the big costs while artists are producing their album
    2) Provide marketing
    3) Find the promising artists and writers
    4) Have the distribution channels

    Actually, from what I hear of the music business, they don't really do any of these for new artists (unless, maybe, you just won American Idol or something).

    The reason RIAA is still thriving is because they have a huge backlist of stuff that people still listen to, from artists who had signed contracts back when big studios really were the only way you could get airplay or distribution.

    --
    http://www.geoffreylandis.com
  13. unfortunately, recently permitted in the U.S. by Trepidity · · Score: 5, Informative

    This kind of vertical price setting was illegal in the U.S. for about 100 years, considered a form of price-fixing under the Sherman Act. Macmillan was free to choose whatever wholesale price they wanted to sell books and ebooks to Amazon for, but once they sold them, they had no control over what retail price Amazon set. Unfortunately, that was overturned in 2007 in a 5-4 U.S. Supreme Court decision.

  14. Paper and Ink are not free by sjbe · · Score: 5, Informative

    The marginal cost of printing a book is pretty close to zero too. That isn't why they cost as much as they do.

    I've worked in publishing as an accountant and this statement is completely wrong. The marginal cost of production of even the highest volume books or newspapers is no where near zero. It's not the dominant cost (those would be marketing and distribution in most cases) but the marginal cost isn't zero or anywhere near zero.

  15. My own personal experience... by Eric+Freyhart · · Score: 5, Informative

    I owned a small self-publishing company for 3 years and sold it. When I started the company I made a firm decision that the company would NOT obtain or transfer copyright ownership from anyone we published for. I knew there were a few publishers that we competed against that had "questionable" contracts that appeared to transfer copyright ownership and/or enforcement from the creator of the work. I thought that by using a more honorable business model we could attract writers and offer another method to get works distributed.

    Oh, wow, let me tell you how this industry is...

    My company started almost from day one to be hit with a series of slanders and false statements from a number of "anonomous" sources. I was put through the grinder, but did manage to build a good reputation with the people we published and distributed for. I talked to a lot of other people who used various other companies, and got the chance to see some of the contracts that the competition used. I can tell you that most, if not all, either outright transferred the majority of ownership from the original creator or had terms that were so vague that it would take a team of lawyers to figure it out.

    My biggest wakeup call was when we had to stop printing a series of art books because the artist signed a contract with another company, not for the works WE printed, but for another totally unrelated work. He didn't see the little part of the contract which gave the company he signed up with TOTAL rights to ALL his works, even those that they had never printed or were never planning to print, created since the day he was born. WOW!

    When you control the distribution of a product, you can write your own terms to those who need their product sold. It's as simple as that. For years the publishing companies controlled all the methods to get books into the stores, and it continues to this day. Writers often find that they have to either sign on the dotted line or simply forget about ever having their works seen by the public. I also discovered that a lot of writers and creators had no idea that they had signed away their rights until I pointed out the terms in their contracts.

    I once thought that companies such as Amazon could change the landscape for the independant writer/creator. But what I have been noticing is that even with Amazon most people are "locked" in to some sort of system that simply will not let go. A year or so ago I think that even Amazon tried (and may have succeded) into having all works printed through their own company, thereby eliminating small printing companies out of the loop. It's interesting to see that even Amazon must bend to the will of another company when it comes to distribution pricing.

    And lets not even begin to think about what Google's book scanning system is doing to the copyright landscape. "Do no evil"? Bite me on that one.
    I am glad to be out of the publishing business, and feel greatly sorry for the future generations that will have content locked, forced upon them, distributed through systems they have to participate in, and prices dictated not my market forces but by lack of competition.

    Nuff said.

    Eric Freyhart