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Mobile Operators Fight App Store Fragmentation

angry tapir writes "Twenty-four mobile network operators have formed the Wholesale Applications Community to avoid fragmenting the apps market and to give developers one point of entry to all the members. The Wholesale Applications Community members include: AT&T, China Mobile, Deutsche Telekom, NTT DoCoMo, Orange, Telefónica, Telenor Group, Sprint, Verizon Wireless, and Vodafone." The vision seems to be eventually to create one unified app market in addition to Google's and Apple's. The article quotes an analyst noting that the mobile operators have "a poor track record with this type of industry consortium."

31 of 178 comments (clear)

  1. Standards... anyone? Anyone? by LostCluster · · Score: 4, Insightful

    One thing that allows the Apple app store to be so popular is that the number of screen sizes it need to support is limited to one resolution, with a second larger screen announced but not out yet, and that'll come with a scaling tool so apps that are designed for the small screen will look okay on the bigger screen.

    It seems that in order to have an app store that's cross platform, we'll need a cross platform hardware standard too. Apple's app store is a hit because it allows developers to score big with comparatively little effort, especially if the developer already knows how to program with XCode on the Mac. How does this proposed alliance claim to be able to get the same benefits?

    1. Re:Standards... anyone? Anyone? by shutdown+-p+now · · Score: 2, Insightful

      Variable screen size is not an issue. Or rather it shouldn't be a problem with any decent framework, that provides dynamic layouts which allow widgets to scale and reflow to fit. We've had that on the desktop for decades (e.g. all Linux UI frameworks use this model by default).

    2. Re:Standards... anyone? Anyone? by Hamsterdan · · Score: 3, Interesting

      Kinda like iTunes...

      That proprietary music player will never catch on. Yet all the younger people I meet have a iPod Touch or a standard iPod. I myself used to have a 40GB iPod, and now own an iPhone.

      iTunes might seem evil on some platforms (and on Windows it's a bloated &*^%$%^& piece of *&^%$, but on a MAC (or Hackintosh), it's really nice.

      Now, what they need to do is two little things.

      Make the freaking player look like a standard USB drive to the computer. if it's DRM'd, fine, go with iTunes, but for other stuff, let it act as a USB key (like other MP3 players)

      And allow an iPod to sync with other media players, like Media Center...

      Like it or not, MCE is really nice and gets the job done, not like Snapstream who promised integration 3 years ago and ditched all their customers. (i've got two licenses here, sitting on my mail server, BTV and Beyond Media bought on a promise that Snapstream would merge the product in 5.x, along with their Firefly remote).

      --
      I've got better things to do tonight than die.
    3. Re:Standards... anyone? Anyone? by SuperKendall · · Score: 2, Interesting

      without that you'd have maybe 5% of the activity you see now, most people don't buy apps.

      On other platforms that is more or less true, but what Apple has succeeding in doing is creating an environment where people DO pay for apps. They may not pay a lot, but there is a culture of willing to spend some money to experiment.

      I think in large part that is because from iTunes Apple had so much experience in making payment as easy as possible, and of course the fact that millions of people already had a CC on file with Apple. So there was zero barrier to entry for initial purchase, and once you get into the habit it's easy to justify a lot of small purchases.

      I also think you give too much credit to Apple's marketing, and not enough to the functionality and UI it offered out of the gate - after all, initial Apple marketing was (and to this day primarily is) simply showing applications running on the device.

      In fact I expect apple to be in for a world of pain as new configurations enter, because they and app devs didn't think about them as the platform was created.) and caveat emptor on the rest.

      This is not the case at all.

      Apple's UI builder has supported a pretty rich definition for auto-resizing behavior from the start - to some degree developers actually do have to make use of them, because some system actions (like the status bar dropping down to indicate a call is in progress or the keyboard popping up) can change available screen space.

      While I do know many applications have tended to hard code things around the iPhone screen resolution, it is not that hard to adapt to the larger screen real estate the iPad offers and this transition will really get developers in the habit of properly supporting resizing from now on, without that much pain in the present.

      Or just not allow an app to appear in search if the configuration isn't supported.

      In the more general case of all different phone App Stores, I have to think that will be the case - for instance there is a Windows Mobile app store today. Yet none of that software will be able to run as-is on the newer Windows Phone 7 Series, so it seems like there is no-way any of that would appear in the revised app store. Perhaps app stores per-configuration eventually (I guess the same thing as what you are saying, or the same effect anyway).

      The real problem here is that you have way too many players and they'll be working at cross purposes. There's a good reason to have app stores that are separate from the platform makers (just look at Apple's convoluted and broken approval process), but a conglomeration of carriers isn't the place to do it. Too many chiefs, not enough indians. I wouldn't be surprised to see someone like Valve or Stardock get into it though.

      Although Android and WebOS let you download apps from anywhere, I do not think the next Windows7 mobile platform will let you do so. For one thing taht degree of control appeals to Microsoft but also they have been but by the security bug so many times they really like the idea of eliminating one source of potential issues for users (which totally fits in with the newer OS being far more consumer focused).

      So that cuts Valve/Stardock right out of the loop. Thus the remaining approach is the varied cross-platform development platform development - Adobe is trying with Air and Flash (both to compile to iPhone binaries, Flash already does) and there are a lot of other cross-platform mobile frameworks that target iPhone and Android at least. Cross platform development tools like that have never really worked well in the past though and I continue to think they will suffer to some extent, especially when any significant effort is put into a native app that performs the same function. A native app has the potential to always be better than any app developed in a cross-platform framework, no matter what the system.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    4. Re:Standards... anyone? Anyone? by macs4all · · Score: 2, Informative

      an on screen touchscreen keypad is epic fail- I'd rather type on a 9 button pad than that.

      First, I am really getting sick and tired of the overuse of the term "Epic fail." It is not an "Epic fail(ure)"; you just don't happen to enjoy it. Big difference.

      Second, I don't think more than one user in 100,000 would "rather type on a 9 button pad" than a qwerty keyboard, even an onscreen one.

    5. Re:Standards... anyone? Anyone? by ConfusedVorlon · · Score: 2, Interesting

      developers will work around screen issues.

      the real problem is that the operators want to 'own the customer' - so they all put in their own stupid rules, controls, regulations.

      e.g. I have a windows mobile app, but if I want to release it with orange, I have to
      -Sign up to their system.
      -Pay for orange signing and testing (and go through the time-consuming process of doing it)
      -Probably make a bunch of orange-specific changes
      -Give them ~65% of the revenue
      -Hope that individual country managers decide they would like to include my app on their country's store (this is in no way guaranteed)
      -and probably go through the same pain every update
      (exact details may have evolved, but you get the rough idea)

      it is just too painful. There is no way I'll go through this process for a bunch of operators/portals in order to get access to each walled off niche of customers.

      If the operators really are willing to back off and let a central catalog manage a single approval process, then they'll have a load more apps to offer users.

      Of course to do this, they'll have to let go of the idea that they add value by controlling the application deck. They'll have to move another step closer to being a utility provider of comoditised bandwidth. That terrifies them.

  2. Buying goldfish food by BadAnalogyGuy · · Score: 5, Interesting

    I didn't think there was so much to raising goldfish until I went to the store to buy goldfish food. Did you know they have different food types for different varieties of goldfish? There is a separate food just for Lionheads that "enhance and grow" the bumps on the heads of these freaks. Then there is food that increases the vibrancy of certain varieties of goldfish. Not to mention that there are foods that float versus foods that sink. Flakes vs pellets. Live worms vs freeze-dried worms. Feeder fish vs 3-day time release blocks.

    My goldfish had an air bladder infection and was constantly floating to the top. I ended up getting the sinking pellets because that discouraged it from eating from the surface.

    My goldfish is better now, but I wonder how much more trouble it would have been if I had multiple varieties of goldfish in the same tank.

    1. Re:Buying goldfish food by Cryacin · · Score: 2, Funny

      And come on! It's BadAnalogyGuy!!! The analogy is as advertised.

      --
      Science advances one funeral at a time- Max Planck
    2. Re:Buying goldfish food by Anonymous Coward · · Score: 2, Funny

      I would make it "+1 BadAnalogyGuy"

  3. they misspelled monopoly by SuperBanana · · Score: 4, Insightful

    Twenty-four mobile network operators have formed the Wholesale Applications Community to avoid fragmenting the apps market and to give developers one point of entry to all the members.

    You say "ah-void frag-muhn-tation of the mar-ket", I say "mohn-op-oh-lee."

    Anyone want to guess how they'll leverage this? My guess is that if you piss off one mobile carrier with your app (or blame them for a problem), you'll be blocked from all of them. Plus, of course, pushing the carrier's commissions as high as possible.

    1. Re:they misspelled monopoly by Shadow+of+Eternity · · Score: 3, Insightful

      Yeah, I was going to say the word they're looking for is not "Consortium" but "Collusion".

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    2. Re:they misspelled monopoly by fuzzyfuzzyfungus · · Score: 2, Insightful

      I'm sure that they have exciting plans to "provide market stability" and "avert consumer confusion" through "industry standardized pricing models"...

  4. Fight Fire With Fire by SuperKendall · · Score: 4, Funny

    "We plan to fight application store fragmentation, by fragmenting all of the application stores!"

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  5. Do they have a choice? by pspahn · · Score: 5, Insightful

    It's clearly Apple vs. Google vs. Everyone else as it is. A couple of computer companies came up with novel and interesting ways to sell software on phones and now you have all the phone companies freaking out trying to figure out how to do the same thing and still compete.

    Their business is telephones, not software. There really isn't any other choice the telecoms have. They know they'll be more effective working together and pooling talent, but will they deliver? I'm sure most people doubt their ability to come up with an answer, but you never know...

    --
    Someone flopped a steamer in the gene pool.
    1. Re:Do they have a choice? by Kevinv · · Score: 2, Insightful

      the only way they might actually come up with a decent answer is in putting their egos away and actually working together. Instead I bet every company tries to twist the process into their own advantage over the other participants, just like they do when they sit on standards bodies.

  6. fighting the wrong fragmentation by Kevinv · · Score: 4, Interesting

    They're fighting the wrong fragmentation. The fragmentation is in the number of handset form factors, chipsets and OSes. Apple, Google, and now even Microsoft are fighting this fragmentation. Apple with total control over all form factors and OSes they use. Google with a standard OS, but less standardized form factors. And with Win Phone microsoft said they'll be vetting manufacturers more than in the past and won't allow UI skinning.

    Write once, run everywhere doesn't work when the basic functionality of each device varies so much.

  7. they fight for control by pydev · · Score: 4, Insightful

    Mobile operators don't fight "fragmentation", what they fight is their loss of control. With Android and iPhone, the era of operator-controlled feature phones is coming to an end even in the US. They don't want to become the dumb pipes and commodity service that by all rights they should become.

    1. Re:they fight for control by LostCluster · · Score: 2, Interesting

      Actually, they're headed away from that. T-Mobile will welcome any GSM phone capable of using their frequencies and even reward such a customer with a discount on service. Verizon has announced they'll design their 4G network to allow anybody who uses a certified radio chip. Sprint allows many "virtual" network operators to rent their network. So, AT&T is the last to this party, but they'll get there eventually.

    2. Re:they fight for control by maxume · · Score: 2, Interesting

      Sprint outright owns Boost and Virgin Mobile, are there still 'many' virtual operators left on their network when you take that into account?

      --
      Nerd rage is the funniest rage.
  8. Wireless trying to get the ball back... by ducomputergeek · · Score: 4, Insightful

    Wireless companies are trying not to be dumb pipes. And increasingly that's what they are becoming. Before Droid, on Verizon if you wanted a feature you had to pay more per month. The Wireless companies at first were happy about the smart phones because everyone had to buy a dataplan. Great, more revenue per customer. And that is the measure in the industry: how much can we suck from our customers.

    Well Apple came along and launched their app store for the iPhone. And how much does ATT see from the app store? $0.

    I've often wondered when the Carriers would hijack Android and do what they've done to other phones in the past and implement a "on our network, you use our Appstore."

    The carriers see Apple earning hundreds of millions and now want their share of the pie.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  9. Why do we need an app store at all? by SashaMan · · Score: 4, Interesting

    Seriously, the PC market seemed to do just fine for decades without an official "app store". Why can't I just download an app from any vendor's site without having to go through some gatekeeper (who keeps 30% of the revenue). I'm a huge IPhone fan, but has Apple brainwashed us so much that we need an official app store that we forgot that it's not really necessary in the first place?

    1. Re:Why do we need an app store at all? by iluvcapra · · Score: 5, Insightful

      Palm and Winmo supported downloadable apps forever, they just didn't move. Vendors were fighting rampant piracy, end users often didn't know what was available except through rumor, and stuff that you could download frankly sucked half the time.

      The store concept is the killer app that makes the whole third-party app concept worth the phone OS vendor's time. I remember having innumerable problems keeping my the various junk on my Treo 650 working and compatible, and migrating from one phone to another while keeping app vendors serial numbers entered. I also remember downloading lots of different PRCs and them not working for my OS revision, or phone model, or carrier firmware. It was a mess, and the app store concept is a solution. They just took the concept of a package manager and put a credit card slot on it.

      --
      Don't blame me, I voted for Baltar.
    2. Re:Why do we need an app store at all? by dangitman · · Score: 2, Interesting

      Seriously, the PC market seemed to do just fine for decades without an official "app store".

      Actually, the PC market has been mostly shitty, unless you happen to be Microsoft or Adobe, or one of the big enterprise software writers. For the most part, users didn't buy many applications that didn't come with the computer. And the majority of people who did use third-party applications pirated them.

      Compared to the iPhone app store, the third-party PC software market is a failure. If PC software sales were even close to the per-user sales on the iPhone, the market would be much larger than what it is.

      --
      ... and then they built the supercollider.
  10. Apple... by QuietLagoon · · Score: 4, Insightful

    changed the mobile industry singlehandedly. While the transition of power is not ultimate, consumers in the mobile marketplace now have a new found power over the purveyors of the wireless service. AT&T, Verizon, et al, are now in reactionary mode. That is good for their customers.

  11. Not true, Apple's path shows planning by SuperKendall · · Score: 3, Interesting

    In different words, Apple is following the same trajectory as previous mobile platforms: start off with a single screen size and a whole bunch of simple assumptions, and then try to patch things up as additional demands become apparent.

    If you work with the platform, you realize this is not true - but it was only really apparent with release of the iPad.

    Yes they started off with a single screen size, but not with the bunch of simple assumptions - from the outset for example all the tools totally supported defining resizing behaviors for any GUI element in Interface Builder, the GUI development tool. The Image API lets you define stretchable image types where only endcaps (on any of the four sides) remains fixed, while the middle simply repeats which lets you use the same nice graphics on elements that can take on different sizes. That did exist because of OS X, but there were other OS X elements the tool did not have to support - yet that was included.

    But of course, as graphic designers are wont to do, many app developers did develop a lot of stuff targeted at pretty specific sizes (just like the web, take a look sometime at how many sites really support resized windows instead of having a design constrained to a particular width).

    So how to solve that problem with devices that have different resolutions while still bringing new devices to market? I think the way Apple decided to address that, was by fixing categories to specific pixel sizes. So mobile devices the size of the iPhone get 320x480, but devices the size of the iPad get 1024x768.

    Now where that gets interesting is that they don't just fix pixel sizes for categories, but within the categories they define UI elements that you can only use when you have the larger amount of space available. That is how they work around the issue, instead of letting developers flounder in a larger sea of pixels they give them some guidelines as to how they can use many of the elements they are used to while showing them ways to make better use of the larger space.

    I would say that is in fact a different trajectory than other mobile (or even desktop) platforms have developed, where you have the same GUI libraries for devices of any pixel size. That to me shows at least some thoughtfulness as to direction and what it means to have more pixels.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  12. Isn't this the purpose of J2ME? by Anonymous Coward · · Score: 2, Insightful

    Sounds like we need some sort of cross platform language (e.g. Java), that has a common platform for mobile devices (e.g. J2ME). That allows for applications to run on different handsets via some sort of profile (e.g. MIDP, CLDC).

    What are we waiting for...oh yes mobile makers to get there fingers out of their asses and start helping the consumer (e.g. through no vendor lock in).

    I'd love to feel safe and warm knowing that any apps I've bought for my iPhone could be used on the new Samsung, or latest HTC device. As it stands I'm not able to swap hardware as easily as my investment in those apps is then lost...and this is what Apple wants (so do the others). Mobile makers don't want to compete on hardware specs alone, as that takes more time/money to develop than the software (hence a bigger potential loss if a rival comes out with better hardware that everyone uses 2 days after their release).

  13. "not mature"? by SuperKendall · · Score: 2, Interesting

    but they were fully aware that it wasn't mature enough for small screen devices

    How exactly are the existing tools "not mature"? Remember these inherit not just from behaviors that were around since OS X 10.1, but even to some extent from NeXT before that!

    At this point graceful resizing behaviors are actually pretty mature I would say, compared with a number of other GUI frameworks I have seen on a lot of other platforms.

    So, parts of their software support arbitrary sizes

    Default sizes, I don't know of any that are specifically fixed in size... Even some that seem like they are, like a navigation bar, you do not use as though they are a fixed size (you set left and right buttons and a title).

    It always seemed to be Apple though pretty carefully about UI elements at different sizes, even if they have initial states set to specific sizes I can't think of any that do not work when resized.

    Aren't you getting dizzy with all your Apple spin?

    Cheap shot and ill-deserved I would say given the deliberation I have given the topic along with lending expertise to the discussion.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  14. They probably just want a shite BREW store by danielsfca2 · · Score: 2, Funny

    How does this proposed alliance claim to be able to get the same benefits?

    They probably just expect to just do a shitty BREW app market (such as the Verizon Get It Now/VCAST store) and think that users won't laugh in their faces and go back to using native apps written by people who know what they're doing.

    I welcome this initiative, but only because it will be a giant waste of money and effort for the cellcos, and anything that hurts them makes me smile spitefully.

  15. Embarrassing by blitzen · · Score: 2

    Organisations with a history of locking down their phones and leveraging that monopoly to forcefeed substandard applications down the throats of consumers who have little alternatives, now coming together to create a new monopoly. Oh, the ways in which this will never work:

    - Handset fragmentation, without a common runtime, it's doomed. Even with a common runtime, Android is already having trouble.
    - Bureaucratic nightmare or toxic dumping ground. There is a fine line between creating too process centric an environment (Apple) and too open an environment (possibly Google) in an app store. I'll place money that these guys will go for the former. I've read their specifications before.
    - Hideously inoperable toolsets. Without decent SDKs any effort is doomed and none of these organisations have any credible history of producing a half decent toolchain
    - Competing standards already with JIL and Bondi. Committee first design (tm) is always broken.
    - J2ME is such a great example of how the mobile operators can take a good idea and turn it into something that you can just about write a suduko game with.

  16. But Apple is not making money by Kanel · · Score: 3, Insightful

    An Apple representative have openly admitted that their App store is not a cashcow. According to him, they break even but not much more. (Compared to Apple's other incomes I guess) The app store is useful because it adds value to the IPhones, which Apple then sell more of. It's the sale of phone itself which is the main income.

    With this business-strategy in mind, we need to ask why phone companies such as AT&T and Telenor moves in. Why do they support a scheme which is most successfull as a way to sell more phones? Remember, these companies do not produce phones themselves. Is it because they'r uncomfortable with the power that Apple and Google now wield in the phone market and wish to support "nicer" businesspartners like Ericsson and Nokia?

    Or are we seeing a hint that the network providers have come up with a new business plan, to compete against Apple and Google? What do they have up their sleeves?

  17. Why it is better to buy apps by SuperKendall · · Score: 2, Insightful

    Do you have evidence that people use apps on the Iphone more than other platforms, and that this is due to Apple?

    There have been many blogs from various companies selling stuff on both iPhone and Android, showing that you earn more money on the iPhone application - an order of magnitude more when there is not an order of magnitude difference in devices. Look for Pinch Media reports as well as individual sales blogs.


    (I'm not sure the paying for it matters - sure, it's great for Apple, but it's not a good point for us if you have to pay for things that on other platforms you download for free.)

    As a consumer it very much matters. Paying for something means there are no, or fewer, ads which I greatly prefer (both from application performance and network throughput). If people are not buying apps for a platform then most apps will migrate to be ad supported.

    Yes there will always be some purely free apps but I prefer more complex and interesting applications that really mostly come about from paid effort. I am pleased to reward a good application with financial support - that's why I paid for a lot of shareware too, even though that model does not work very well in the P.C. world (by that I mean any desktop, not just Windows).

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley