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Which Linux For Non-Techie Windows Users?

obarthelemy writes "Having at last gotten Linux to run satisfactorily on my own PCs, I'd now like to start transitioning friends and family from XP to Linux instead of Windows 7. The catch is that these guys don't understand or care much about computers, so the transition has to be as seamless and painless as possible. Actually, they won't care for new things; even the upcoming upgrade to Windows 7 would be a pain and a bother, which is a great opportunity for Linux. I'm not too concerned about software (most of them only need browser, IM, VLC, mail and a Powerpoint viewer for all those fascinating attachments). What I'm concerned about is OS look-and-feel and interface — system bar on the bottom with clock, trash, info on the right, menu on the left, menu items similar to those of Windows. Is it better to shoot for a very targeted distro? Which would you recommend? Are there themes/skins for mainstream distributions instead? I've been looking around the web, and it's hard to gauge which distros are well-done and reasonably active."

12 of 766 comments (clear)

  1. Try OpenSUSE by Anarke_Incarnate · · Score: 5, Informative

    11.2 is very polished and nice and YaST makes it easy to get things done if you are unfamiliar with how Linux configuration files work or are located. It can install software almost as easily as Ubuntu, but in my opinion, does more things "right" than Ubuntu does. It has almost everything you would need and good overall integration. If you install it, I recommend you do it via the install DVD rather than the live CD.

    1. Re:Try OpenSUSE by obarthelemy · · Score: 5, Informative

      I knew I would get that kind of reaction wording my question that way. My aim is not to bash Linux, but of the 6 PCs I currently have at home, it failed to install on 4, from a HALT error to a grey screen after loading x to a weird system screen with no login or launch options to a great big freeze at the desktop. I tried looking around for docs on these 4 issues, and either didn't find any relevant info, or it didn't work, or the info was incomplete or outdated. But then again, I'm dumb.

      Since it did install on my 2 latest PCs, I'm taking it as a sign it will work well enough for simple desktop tasks, though the community, as you so effectively prove, is as welcoming to curious passer-bys and newbies as ever.

      As for making it look like Windows, my users have a tendency to be even dumber than me. My 80-year old dad is thrown off when a video driver update changes his screen's resolution...

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  2. Ubuntu by InsertWittyNameHere · · Score: 4, Informative

    Give them Ubuntu. Out of the box it's similar in look and feel to windows. If you want it to look like OS X then install AWN and Compiz (or if their system is old/slow turn on Metacity instead of Compiz) and the advanced effects thing (I forget what its called but it lets you make those squishy windows and the cube for switching between workspaces and lots of other effects.

  3. Mint by uvajed_ekil · · Score: 3, Informative

    I'd say Mint is a good choice, though I'm certainly biased from using it for years now. It is easy to install, comes with everything most users need, and is Ubuntu-based, meaning anything you don't find should be easy to add. The included software manager makes it super easy to pick and choose optional software. At least give this one a look, as it has become quite popular, according to distrowatch.com and some other linux reviewers.

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  4. Re:Prepare for all by commodore64_love · · Score: 5, Informative

    >>>>you'd better not start the whole 'converting business' because you will probably get more questions and remarks than you can handle

    +1 insightful.

    I ran into this exact same problem. I gave my brother a new Windows/vista 7 desktop and an older Ubuntu Linux laptop (he gave me $350 in return), and you're right. I was not prepared for the number of questions I am now getting from him.

    - WINDOWS 7 (vista 6.1) ----- Nary a problem. He did ask me to install RealPlayer but it only took 5 minutes and now he's gone two months without asking any questions.

    - UBUNTU LINUX ----- Oh my god. Problem after problem after problem. "Where's the start menu?" "How come I can't find the calculator?" "Why won't my MS Word docs work on this laptop?" "I tried to play a game, but it refused to work." "I tried to watch CNN but the video refuses to run (it needed MS media player)." I'm starting to wish I had installed XP instead of Linux on this laptop, because it's idiot-friendly and my brother knows Windows.

    Disclaimer-
    This is not going to be a popular post.
    I'm sorry. I can't change what I have observed.

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  5. Re:Ubuntu by Sarten-X · · Score: 4, Informative

    I agree fully. Having slight differences is a good reminder that the user is now unique among their peers, and uses something superior to the average. Like driving a Ferrari, it's got everything, but just a little different than their neighbor's Buick.

    However, normalcy is nice. Having a steering wheel is good. This is why I usually just rearrange things a bit. Sure, it takes a bit of effort, but you can rearrange the applets on the GNOME panel and get a decent facsimile of Windows, but with different images. It's enough to match up with basic instructions from less-than-savvy friends, and it's certainly close enough to learn quickly.

    Once I've converted folks, I've often put a sheet of paper next to the computer, listing equivalent options between Ubuntu and Windows. If you want to do something and can't figure out how immediately, look at the list. Eventually, that list will disappear from use.

    Finally, one of the most important things I've done to convert someone has nothing to do with the OS itself. I always leave my cell phone number and a card listing the hours where I'm not otherwise occupied. For the next week, I'll get several calls, but the user gets someone friendly to help them. It also often serves as a nice introduction to the community in general. If I'm unable to really help right then, I'll direct the user to the Ubuntu forums. Calls drop off rapidly after that.

    This turned into an essay. Sorry about that.

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  6. Re:Linux terrorist by sammyF70 · · Score: 3, Informative

    From my own experience, past the first hour of explaining where to find stuff, you'll get a LOT less support to do by using a good linux distro than by staying with Windows, as long as they don't want to play the newest games out there.Linux is way less of a hassle for the standard user, who is going to spend 99% of the time in MSN, Skype or on facebook, and who watches vids on youtube, than windows (and yes, I include even Windows7 in that). Additionally, If someone like that asks you for a certain software ("I need Photoshop, cause my cousin's neighbour's Aunt said it was great to resize pictures"), you can easily log in via ssh and install the foss equivalent, thus saving yourself the effort of being physically present and your "non-computer-type" person either a lot of money/the danger of catching a virus (you'll still end up having to explain how to use the software, but that would have happened with windows software nevertheless).

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  7. Re:Saving Yourself A World Of Pain by bill_mcgonigle · · Score: 4, Informative

    Do you really want your OS taking on the overhead of RAID?

    Yes, it's well-debugged, very low CPU (especially in a multi-core world), and it's portable across controllers.

    Desktop motherboards with hardware RAID 0/1/0+1 are easy to find and cheap.

    Because most of them just pass the job onto an OS driver.

    How many desktop users actually have the four hard drives necessary (at a bare minimum) for 0+1 anyway?

    RAID-1 is the major win for availability. It even improves your average seek time.

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  8. A pain and a bother? by brad-x · · Score: 3, Informative

    Windows 7 preserves almost all the metaphors and usage traits people are used to from XP, and introduces new convenience features. I think a transition to Windows 7 from XP would be a much smoother process than an introduction to a new platform.

    Is there a good reason to switch the family to Linux, other than for ideological reasons?

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  9. Re:Ubuntu by Beardo+the+Bearded · · Score: 4, Informative

    I've used Puppy, Ubuntu, and Mint recently, with a laundry list of other distros over the years.

    Mint is your hands-down best out-of-the-box choice. The reason is simple -- it comes with a Flash player already installed. That means that facebook, youtube, twitter, and every other flavour-of-the-week website is going to just work as soon as installation is completed. If you're using other distros, you're going to have to enable the universal, guess about which open-source player and version will work, and cross your fingers. (Remember, if it fails ONCE, Linux is too complimicated.) It is based on Ubuntu, so you get a lot of support PLUS all the proprietary functionality that the average user will want.

    Puppy is faster, and by a long shot. Even though it's not as polished, it is usable, so much so that my daughter can use it. (She is six.) I've got another copy running on my ancient P2 366 laptop, and it's actually usable.

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  10. Re:YaST, YaST, and YaST by Noughmad · · Score: 3, Informative

    Most Windows users never configure their box. In most cases it only has to be done no more than once, and then it's usually done by a geek relative.

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  11. Kind of Ubuntu by Daengbo · · Score: 3, Informative

    Two things:

    1. Don't do it (unless they've asked and you don't mind a full-time job supporting them forever)
    2. Linux Mint, not Ubuntu

    Mint is based on Ubuntu, but comes with all the post-install crap already done for you. It has the bottom panel with menu button (not bar). It's nice and green, not brown.

    My recommendation for older machines is LXDE on Ubuntu or Mint. It can run nicely in 128-256MB RAM.