Magicjack Loses Legal Attack Against Boing Boing
An anonymous reader sends word that USB VOIP company Magicjack lost a lawsuit against Boing Boing when the judge declared the legal action a SLAPP (strategic lawsuit against public participation). Magicjack must pay more than $50,000 in legal costs. Boing Boing has posted a page linking and summarizing all the legal documents relating to the lawsuit.
convincing me to not buy their product. Too bad, I was considering getting hold of one to play around with it. But I try not to support companies run by litigious pricks with no sense of humor.
The higher the technology, the sharper that two-edged sword.
Even BoingBoing agrees that MagicJack's hardware is great stuff... Too bad their marketing/management/legal department seems to think it can get away with shady practices like their crappy EULA.
I have also read that, despite being advertised on those 'as seen on TV' ads that everyone hates, the product actually does what it says. Even stodgy old Consumer Reports says it's a winner.
I judt got a nre Kinesis keybiartf so please excusr ant egregiou typos.
It just struck me that the main bone BoingBoing had to pick with MagicJack's EULA is that its users' calls are monitored, and are played targeted ads (obtained from said monitoring). How is this really much different from Google's adsense inside of gmail, where ads containing keywords found in your email's body are displayed next to your emails?
Not that I am supporting MagicJack or Google in anyway, but what really was the difference? Did it boil down to Google's better wording or selling of its adsense, or are we just more sensitive when it is done to audio/ voice as opposed to when it is done in text/ email?
That's all I care about, not their shitty SIP service, or their shitty customer service, but using them with Asterisk as an interface.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
This had nothing to do with MagicJack as a product, nor was anyone saying that it was inherently bad, a ripoff, or a scam.
This was simply BOING BOING pointing out, that like MANY corporations, their EULA is ridiculous. Like so many others, it is A) almost impossible to find, and B) absolutely ridiculous in its content. You have to promise your first born son for sacrifice to the telecommunication gods by buying their product, and you don't really find this out, until you have already bought their product. Move along, nothing to see here. The demands corporations TYPICALLY put in EULA's are above and beyond reasonable and are pretty much crazy. IANAL however I would bet MOST of these EULA's would not stand up in court as binding (though they may give weight for intent or something of that nature).
Having said all that, MagicJack could have easily amended their stupid EULA to something a bit nicer, or tried to appease their POTENTIAL CUSTOMERS another way. However in true corporate form they would rather hire a bunch of lawyers and duke it out in court to avoid giving consumers what they want. Re-read that statement. Crazy. Not only that, I bet if you pulled the stats as to how many times a EULA like this would even be USED, particularly for a 50$ product with a 3$ subscription fee, it would be minute to the point of non-existence. As we all know while some people may put up a big stink about this sort of thing (and they should) most if faced with the actual situation either are too lazy or don't care enough about it to make any kind of stand anyway.
In all a stupid move by MagicJack, but one that seems about par for the course for any corporate identity.
I applaud BOING BOING for its work however, as the basic principle is if you don't like it, or agree with it, simply don't buy it. However in this case and many like it, you would never have found out about it until after you bought the product (if then) so it is already too late, they already got your money.
This is why it is important what BOING BOING did (particulary when they didn't really have to, other than feeling slighted for being pushed around by lawyers), and why the SLAPP is a good idea, as it keeps the public informed. It isn't saying that MagicJack must change what it does, or fining them for bad behavior. It is just a decision that says, BOING BOING has a legitimate right to inform people about this information, and that MagicJack doesn't have the right to try and use the courts as its thugs to try and prevent it, thus they can pay for most of BOING BOING's legal fees. Thats all.
Anyway good for BOING BOING, and shame on MagicJack.