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Ubisoft DRM Problems Remain Unsolved
ocean_soul writes "More than three weeks after the release of The Settlers 7, with the controversial 'always on-line' DRM, a lot of people still can't connect to Ubisoft's DRM servers. The forum threads where people can post if they are unable to connect keep growing daily. One reason for the lack of fixes or responses from support seems to be that the people responsible were on vacation during the Easter holiday, despite the promise of 24/7 monitoring of the servers. The moral of this story seems to be that it is a bad idea to buy a game just before a major holiday."
Or perhaps that it's wise to avoid games with such DRM altogether. So far, Ubisoft hasn't shown any sign that they're reconsidering the requirement of a constant connection. They've recently said it's "vital" to the success of their games and promised that their DRM would "evolve and improve" over time.
They've recently said it's "vital" to the success of their games and promised that their DRM would "evolve and improve" over time.
Improving the DRM won't improve the game itself. A game would have to be pretty damn good to make me pay AT&T $60 per month for the ability to play it on a laptop. I've bought exactly one game published by Ubisoft (Lumines for PSP, a franchise that Ubi has since lost to Disney), and if anyone working at Ubi is reading, I'm not buying any more until your company starts considering laptops without mobile broadband.
This is because idiots keep buying them. People need to stop buying their PC games, and if they REALLY want to send a message, put their piracy statistics through the roof. Download the game 4 or 5 times. If Ubisoft ever removes the DRM from the game, then show them it's appreciated by buying a copy, and putting a nice spike in their sales graph. All the people at the top ever see are graphs and fancy numbers. Show them it doesn't work through those.
This is what happened with Spore, and EA has since realised that they can't treat customers that way anymore. They are now removing DRM from their games shortly after launch.
If piracy is as widespread as they say, and if pirated copies really detract so heavily from sales, then the sales of this game should be abnormally large. Are they?
I realise that's hard/impossible to measure, but it warrants some discussion.
I just had a great experience with Ubisoft DRM a few weeks ago. I decided to replay Farcry 2, which I really didn't play that much when I bought it a year or so ago. I'm military, I move a lot, can't find the stupid booklet with CD key, so being a legitimate customer who BOUGHT the damned game I go on their site and ask for help. Game apparently needs a CD key that activates itself online and requires registration and account creation (which I did create, and logged in with that account...). Their reply summed up is "Send us 5$ + S&H and we'll send you a new CD key. Check/cash/money order will do". My reply was taking 5 minutes to find a 24k cracked .exe file that allowed me to skip through all their BS. That was the last game I buy from Ubisoft.
This new DRM scheme is even worse. For me for example, I deploy, I don't have internet everywhere. Which means I can't play an uncracked version of Settlers 7. I've never even played Settlers, I don't know what it is, nor will I ever get exposed to it because I know of their retarded DRM schemes. I imagine that this will turn away a lot of other paying customers from Ubisoft franchises.
PS: Farcry 2 sucks, no wonder I played it for an hour when I bought it a year ago.
Don't file a class action, take them to small claims court. If they can't be bothered to show up, they can just accept the default judgment for the plaintiff. If they do show up, it'll cost them much more than the proper refund would.
All you'll get for a class action is a rich lawyer and a coupon for a glorious $5 off of another non-working game. If a class action suit does get going, opt out and go to small claims anyway.
http://thepiratebay.org/torrent/5496065/Assassin_s_Creed_2_Crack_(Final_and_complete)