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Ubisoft DRM Problems Remain Unsolved

ocean_soul writes "More than three weeks after the release of The Settlers 7, with the controversial 'always on-line' DRM, a lot of people still can't connect to Ubisoft's DRM servers. The forum threads where people can post if they are unable to connect keep growing daily. One reason for the lack of fixes or responses from support seems to be that the people responsible were on vacation during the Easter holiday, despite the promise of 24/7 monitoring of the servers. The moral of this story seems to be that it is a bad idea to buy a game just before a major holiday." Or perhaps that it's wise to avoid games with such DRM altogether. So far, Ubisoft hasn't shown any sign that they're reconsidering the requirement of a constant connection. They've recently said it's "vital" to the success of their games and promised that their DRM would "evolve and improve" over time.

4 of 430 comments (clear)

  1. Re:They don't care about the problems today. by Kohath · · Score: 0, Troll

    Pirates share precisely the same attitude. So what?

    I don't hear a lot of sympathy in your post for Ubisoft either. Why should they care what you want if you don't care what they want?

  2. Re:They don't care about the problems today. by Kohath · · Score: 0, Troll

    Why should anyone have sympathy for any company?

    Sympathize or don't. When you don't, don't expect any sympathy in return. Expect decisions like the ones Ubisoft has made.

    Ubisoft should care what their customers want. It's how they sell stuff.

    Customers are people who pay. And if they don't pay enough to cover the cost of the trouble they cause, then they're not worthwhile, are they?

    Customers who bought the games for consoles don't seem to be having any problems.

  3. Re:They don't care about the problems today. by Kohath · · Score: 0, Troll

    So again I ask why any person should sympathize with a thing.

    They shouldn't. Unless they want sympathy in return.

    Should they just shut up and silently take it like good little consumers?

    No. Keep causing trouble for Ubisoft until they learn that making PC versions of their games is just a pointless way to lose money and get Internet hate-campaigns started against them.

    Soon, Ubisoft will learn their lesson and go console-only. Some other publishers have already learned this, but Ubisoft is apparently giving the PC one last chance.

  4. Always works fine for me by blarkon · · Score: 0, Troll

    Settlers 7 has worked *every time* for me. Not a problem. Same as C&C 4. Both require you be online during play. DRM is the last bastion for big game companies before they give up on publishing on the PC platform forever. A choice between DRM and trying to play settlers on a console because it won't be released on the PC? I'll take DRM. Game companies see the writing on the wall - and that is a generation of 'net literate people who will be as willing to pay for games as they are to pay for online television shows (go read the comments anytime Hulu whispers about maybe possibly charging a subscription rate).