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Website Mass-Bans Users Who Mention AdBlock

An anonymous reader writes to recommend TechDirt's take on the dustup over at the Escapist, which recently tried on banning users from their forums for the mere mention of AdBlock. In the thread in which the trouble started, a user complained that an ad for Time Warner Cable was slowing down his computer. Users who responded to the poster by suggesting "get Firefox and AdBlock" found themselves banned from the forums. The banned parties didn't even need to admit they used AdBlock, they simply had to recommend it as a solution to a troublesome ad. The forum's recently amended posting guidelines do indeed confirm that the folks at the Escapist believe that giving browsing preference advice is a "non forgivable" offense. After a lot of user protest, the forum unbanned the transgressors but heaped on the guilt.

24 of 660 comments (clear)

  1. Find a new site by BadAnalogyGuy · · Score: 5, Insightful

    When Microsoft decided that they wanted to limit the number of features in the OS based on how much I was willing to pay them, I changed operating systems.
    When the Sea Shepherds decided that terrorism was a valid way of combating whaling, I stopped contributing to them.
    When Hamas decided that war with Israel would broaden their support, I decided to throw my support elsewhere.
    When Obama decided that the only way out of this depression was massive spending programs, I affiliated myself with a different party.

    If a site is not going to treat you with respect and dignity, then take your business elsewhere. A site that measures you in "eyeballs" rather than "contributors" is not something you should be associated with in any way.

    1. Re:Find a new site by sulfur · · Score: 5, Insightful

      If a site is not going to treat you with respect and dignity, then take your business elsewhere. A site that measures you in "eyeballs" rather than "contributors" is not something you should be associated with in any way.

      Exactly. In fact, Slashdot is one of few sites that are Doing It Right. I was so impressed when I saw the "Disable Advertising" option that I immediately added *.slashdot.org to my AdBlock whitelist (although I should have done it earlier given the amount of time I spend here).

    2. Re:Find a new site by Shadow+of+Eternity · · Score: 5, Insightful

      Coincidental, I've got them right now and seem to get them at least every other week. Probably has to do more with how your posts are rated and how often you metamoderate than anything else.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
  2. You could stick post-it notes over my screen ... by AlexiaDeath · · Score: 5, Insightful

    Lets ban people for suggesting channel switching for the duration of ad breaks on tv aswell...

  3. Troublesome ads by topham · · Score: 5, Insightful

    A site I frequent ran some ads for a while that gave me grief. When it spawned a discussion thread they got rather pissy about it.
    but, here's a point...
    If your Ads fuck-up the user experience that bad then they can't read your site you dimwits. If they can't read it they will go away and not come back. Would you rather have that? -FIX- the Ads promptly and there won't be a problem.

    It's not a threat to say "If you don't fix it, I will leave". It's a fact, and it's not entirely by choice.

    1. Re:Troublesome ads by 19061969 · · Score: 4, Insightful

      And for every user who pipes up with the "fix it or I'll leave" line, there are at least 10 who go quietly without leaving their reasons.

      --
      bang goes my karma... again...
  4. Flash by Weezul · · Score: 5, Insightful

    All internet users should use some Flash blocker that allows the user to accept specific flash content, period.

    FireFox and Chrome have plugins called FlashBlock, Safari's is called ClickToFlash. IE8 provides this functionality from the Flash player add-on in Manage Add-ons under Tools, just select More informations and click Remove all sites. All these will let you reenable either individual Flash applets or whole sites when you browse those pages.

    --
    The Christian religion has been and still is the principal enemy of moral progress in the world. -- Bertrand Russell
  5. Do an Ars by Spad · · Score: 5, Insightful

    Do what Arstechnica discovered after they tried blocking adblock users from seeing articles; actually *ask* your users to whitelist your site in adblock (or other ad blockers) with a promise that if the adverts on the site cause issues with users machines that they will work to resolve them and/or remove those adverts from rotation.

    So far, every site that I use regularly and trust (for appropriate values of trust) that have asked me to whitelist them have had their request granted. I'm happy to help out the sites with their revenue on the condition that the adverts on said site do not impact my browsing experience; pop-ups, pop-unders, sound, fullscreens, "intellitext" or mid-paragraph ads are an instant nono, as are any that impact page loading due to shoddy design and overloaded ad servers, but I'm willing to put up with most other ads if I'm asked to in order to support the site.

    1. Re:Do an Ars by mlts · · Score: 5, Insightful

      My take: Text ads, fine. Basic graphic ads, OK.

      Ads that pop up crap when moving over text, Flash crap which wiggles around the screen like someone projectile vomited over my shoulder and onto my monitor, and pages which take more than 30 seconds to low because some adfarm just doesn't have the pipes to deal with the traffic, or even the annoying "punch the monkey" crap no.

      Google learned this lesson back when every other search provider were doing banner ads, and this is one reason why Google has leapfrogged ahead of the pack and stayed ahead so long. Text ads are fine. Ads which require 5 megabyte .swf files are just plain unacceptable.

  6. Re:They pay the bills, so STFU by Anonymous Coward · · Score: 5, Insightful

    I pay for my bandwidth I'll choose what I download, including page elements.

    The Internet was so much better before corporations/bussiness was significantly interested. Befor anyone says the ads pay for content there was plenty of content in the early days of the internet, much of it was high quality because the people who placed it there wanted to, were interested or passionate . Not because they were getting paid.

    I turned off my TV in 1996, internet entropy has caught up with television. It is becoming prepackaged "safe for idiots" and less free

  7. I don't understand the fanboy mindset by Huntr · · Score: 5, Insightful

    After the community manager unbanned everyone, the follow-up posts in that thread are all fan-boyish groveling which I totally don't understand. "We shouldn't use adblockers anyway!! Thanks for unbanning! Much respect!!" Respect for what? Taking the boot off your throat? Here's some bannable "browsing preference advice:" don't read The Escapist.

  8. Re:They pay the bills, so STFU by Anonymous Coward · · Score: 5, Insightful

    I pay for my pipe. I own my computers, and have root/admin rights and responsibilities for them. It is my duty to myself and others on the Internet to lock down security threats I know about. As an IT person, if I do not take steps to stop an avenue of infection, then I'm committing gross negligence at my job.

    Some ad-rotators from third parties are one of the top sources of browser exploits. A lot of unscrupulous ad services place control of the ad to anyone who comes with dollars. This means they can go for a browser add-on exploit, or many other things. And since the ad is random, neither the ad company, nor the malware company making ads gets blamed. Everyone wins except for the website, and the user.

    Even first tier ad companies have gotten bitten by this in the past: http://www.theregister.co.uk/2007/11/13/doubleclick_distributes_malware/

    So until I can get some assurance from ad companies that they are not allowing people to serve up malware, I will take steps to protect security, and that means Adblock, NoScript, and on company networks, I'm going to be using Privoxy or some commercial ad-busting transparent proxy to make sure that this avenue of intrusion is closed.

    And if some website bans people for wanting to protect their own security, fuck them. It is as simple as that. Most users if banned will just create another user from a different IP. If the new user creation process gets too stiff, that web forum will just fade into irrelevance, unless it caters to just a small, inbred crowd.

  9. Way to go - 'criminialise' your users! by Bearhouse · · Score: 4, Insightful

    Apparently (FTA), this is in the site's T&Cs

    Do not confess, teach, admit to, or promote ad-blocking software that will allow users to block the ads of this site.

    Great. Using ad/flash-blocking software is a crime now? Whatever happened to reasonable discussion?
    Instead of just banning the users, could the mods not have simply pointed out that the site needed the ad revenue to survive, and also acted to remove the offensive ads?
    Who are the customers of a site such as this; the users, or the advertisers?

  10. Re:They pay the bills, so STFU by Eraesr · · Score: 5, Insightful

    That, or The Escapist could've simply looked into the matter, discover the banner causing problems and remove it from their rotation (or contact the banner vendor they get it from) and everybody would say "the Escapist are awesome for actually listening to their visitors".

    Quite a contrast there, eh?

  11. advertisers can suck it! by acromosh · · Score: 5, Insightful

    I might be quite backward in my thinking here but... I pay my isp for a subscription to access the internets (every last one of them). The specific contect I choose to receive or block at my end is my own damn business. It's like being banned from walking down the street because I chose not to look at the billboards!

  12. Re:They pay the bills, so STFU by speculatrix · · Score: 4, Insightful

    slashdot have allowed me to turn off adverts, but I haven't. I have adblock installed, but I am not subscribed to any block lists, I generally only block adverts and advertisers which are particularly instrusive (for example, trustedreviews' website has broken adverts which obscure text, and theregister have adverts in the middle of the articles). I occasionally find adverts useful so I would miss them, but I am merely very selective, and I would rather put up with a bit of screen clutter to buy content instead of paying cold hard cash!!

  13. Re:Blizzard did the same thing by AstynaxX · · Score: 5, Insightful

    Honestly, I was fine not blocking ads until 2 trends started.

    First, the obnoxiously loud ads. A little sound is one thing, but an ear splitting 'Congratulation!' bellowing out unexpectedly is quite unacceptable.

    Second, malware spreading ads. I thought they were a myth at first, until I was tapped by one (spreading one of those annoying fake antivirus trojan things no less.) And these do turn up on otherwise reputable sites, so anyone trying to pull out the 'watch where you browse' or 'lay off the (porn/warez/music/movies) can sit and spin. The first infection I encountered on a system I used came from a tech support forum of all places, while running Firefox, with anti-virus and anti-malware application resident and up to date, and all applicable security patches to all involved software in place. 0-day exploits are a pain that way.

    And even the best 'we will remove it if it causes trouble' policy is a failure. By that point, the damage is already done, I've had to spend time cleaning (or just plain rebuilding) a system to be certain a bit of malware is gone.

    Nope, until sites start guaranteeing all their ads free of such issues (and a few others might be nice, like bugged, eta your CPU ads) the ads get blocked. My browsing safety > their ad revenue.

    --
    -={(Astynax)}=-
    "Darkness beyond Twilight"
  14. Re:They pay the bills, so STFU by Teun · · Score: 5, Insightful
    The Original Complaint was about a particular ad slowing down the whole site.

    AdBlock is of course not ideal from a website's owners point of view.

    A proper admin would have solved the problem, not made a new one.

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  15. Re:They pay the bills, so STFU by Skater · · Score: 4, Insightful

    I run a site for owners of a certain model of RV (of which only about 1000 were made, so the market for my site really isn't that large). Fortunately for me and my users, I can afford to run it out of my own pocket, without any ads. In fact, other than the domain name, it didn't cost me any additional money over what I was already paying for web hosting anyway. But, it's slowly growing to the point where it will cost me extra. I can absorb some of that, but at some point I'm going to have to ask for donations or put some ads on it... I'm certain most of my users will understand, but I've seen other sites where the users just don't get it - "This has been free in the past so it should continue to be free!" And that's on sites where people spend thousands of dollars modifying their cars, but are insulted when the site owner asks for $12/yearly toward maintaining the site where they got the info on how to modify their cars...

  16. Re:They pay the bills, so STFU by Z00L00K · · Score: 5, Insightful

    It only takes one bad ad to trigger the use of adblocking technology and then the users won't stop use it.

    This is yet another case of ad companies creating problems for users that decreases the usability of a site.

    On the other hand - I couldn't see much value over at the Escapist site anyway, at least nothing that did attract me.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  17. Re:They pay the bills, so STFU by purpledinoz · · Score: 5, Insightful

    I've started using ad blocker, and I haven't turned back. I always thought that firefox bloat was the reason for website rendering to slow down. But after installing ad block and no script, I realized it's the content that's getting bloated.

  18. Re:They pay the bills, so STFU by makomk · · Score: 5, Insightful

    The Original Complaint was about a particular ad slowing down the whole site.

    No, the original complaint was about a particular ad slowing down the user's browser, including any other sites they might have had open. In fact, at least one user found it crashed their browser repeatedly, which is a non-forgivable offense in the modern era of tabbed browsing.

  19. Re:They pay the bills, so STFU by coastwalker · · Score: 5, Insightful

    I am a strong supporter of adblocking software on Firefox or anything else. I do not consent to the level of advertising that seems to be acceptable to most people. I believe that spending 10% of your life being assaulted by advertising is not a good way to live. Further I believe that some advertising is directly causing harm to people by constantly playing on their fears and promoting irrational greed. The balance is wrong and we should have the means to tip it back to a sane level.

    --
    Facts are history now plebs have politics for religion on social media.
  20. Electronic Arts does the same thing by waspleg · · Score: 4, Insightful

    Escapist is not alone. EA bans anyone who talks about the Better Business Bureau and removes their posts. I recently, after 40 days (irony?) got a free copy of Mass Effect 2 Collector's Edition after turning them in to the BBB (something I've never done before) for their shitty Bad Company 2 launch and the fact that several weeks after launch, and after I had talked a friend in to buying the game for the whole 15 minutes I had been able to play it, it was still broken and took HOURS to connect to a server to the point where sane people walked away and wanted their money back.

    I had purchased from STEAM so they told me I was fucked because they wouldn't talk to me since it had been a digital download (that they had to distribute to Valve, got their cut of the money for, and I paid full retail for; something else I rarely do). I appealed to the BBB, I guess because they didn't want the 3 year mark on their record they finally ponied up a game after refusing to refund anything, going through 3 tiers of tech support idiots and going full circle when they tried to "troubleshoot" my connection after already offering an alternate title.

    I think people who are dicked on releases like this (in this case, the game was fine, it was their horrible MP authentication and Punk Buster server fiascos) should absolutely be compensated by the company at fault so they have a deterrent from pulling that shit again.

    I should say, I haven't even opened the box for ME:2, I may well sell it, and I haven't touched BF:BC2 since either. Fuck EA, the Escapist, and all those like them. This will probably be marked OT but it seemed relevant enough, and happened recently enough (I just got the replacement game yesterday, after literally 40 days of going back and forth between EA and the BBB mediator every couple days) that I thought I'd share my story of woe.