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Comcast Awarded the Golden Poo Award
ISoldat53 writes "The Consumerist has awarded Comcast the Golden Poo award for the worst company in America. From the article: 'After four rounds of bloody battle against some of the most publicly reviled businesses in America, Comcast can now run up the steps of the Philadelphia Museum of Art and hold its hands high in victory — it has bested everyone else to earn the title of Worst Company In America for 2010.'"
That's Xfinity, you insensitive clods!
A black hole is where God divided by 0
I have dealt with several different cable and internet companies and I have to agree that IMO Comcast is by far the worst. Their prices are outrages when looking at what you get compared to what you pay. On top of that their tech support has been severly lacking. Honestly I am paying $110 for half of the services I was getting from Verizon FIOS and I was paying only $90 from VZ. The only reason I have comcast again is because unfortunately when i moved FIOS wasn't available for my Apartment Complex. Those who defend Comcast really need to look at the price comparisons and customer service reviews between them, FIOS, DirectTV, and hell even Dish network. Now I know a lot of people have local companies that they go through as well FYI I used to have Adelphia before comcast bought them. So in the end YES COMCAST DESERVES THIS AWARD.
"We'll be there between 8-12, and we'll call you the day of the appointment. If you do not answer this phone call, the appointment will be canceled." - An automated message prior to a service visit from Comcast Yea, CANCELED! So, if I'm on the phone, in the bathroom, or otherwise incapable of answering this idiotic call in a 4-hour bracket, the service is canceled. This has happened to me before, months ago, and I yelled at several people about this to no avail. Today, we actually had a service call for work... answered the phone call, and even after waiting 4 hours, they're still not here. Comcast's only success is ABSOLUTE FAILURE. Someone please take this company away.
There's no problem with Comcast at all, as long as your internet activities don't reach beyond e-mail and browsing a few web pages every day.
Yep. Comcast is the worst. They also:
- kick off users for exceeding undefined GB download limits
- sell 25 Mbit/s lines that are actually only 5 Mbit/s - no better than DSL but twice as costly.
- force users to switch to Digital Cable which is incompatible with VCRs or DVRs
- And even if said boxes were compatible, the Digital boxes don't allow the user to tape one show while watching another live.
- Hold a Monopoly and bribe politicians to keep out competitors
- Bought out NBC Universal, so Comcast can censor any anti-comcast dissent from NBC, CNBC, MSNBC, USA, Bravo, Syfy, Telemundo, and so on.
Worst.
Company.
Ever.
"I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
In the gaming community, I've noticed a trend where people will drop offline, then reappear, explaining that they'd been "Comcast'd". Take that as you will.
Comcast Here Is My List of Ideas to be better.
Lower your prices not that much a but a little bit (The box rent part is the real bad part)
Don't mess up csn chicago with the nbc take over. But keep up with VS takeing our feed in the playoffs. Also can we get nhl extra in HD next year?
also open CSN / bears VOD to dish, directv , wow. rcn, and u-verse.
VS ALT HD ALL SYSTEMS
Put CSN + back on the DTA's. Why not use INFO SD mirror of INFO HD / CSN + HD and make CLTV full time?
WOW can have CSN, CSN + and CSN + 2 on analog so why not on a DTA on comcast?
Good job with letting others have CLTV
add CLTV HD or at least put in on INFO HD / CSN + HD
NEXT TIME CSN + 2 HD and not just make it sd only
Put speed in starter for the full Chicago area why is part in starter and part in sports pack?
also why is fox movie in the sports pack?
Let all other systems have the Chicago Wolves games that are cocmast only at this time.
have a guild that does not look like crap on a HD tv.
Mirror the HD channels to the same number as SD.
and one last thing LAY OFF ON THE HD compression!
For their fight against Net Neutrality alone they deserve the worst company in America award. Anyone that fights against a principal freedom, and takes that freedom away from the public deserves to be held in contempt. No amount of customer service friendliness can ever undo that damage, and that's what Comcast just doesn't get.
They are actually proud of this. We used to have meetings on how to screw the customer or limit service calls. The forced digital rollout of the lower channels is the holy grail. if they can force everyone to have to have QAM tuners, then they can force encrypted QAM and simply never do a disconnect again. This will allow them to lay off 90% of the workforce and the last 10% stay as contractors.
Did not pay your bill? box deactivated and you no longer have cable tv. no need to roll a truck.
and yes they ARE working on that.
Do not look at laser with remaining good eye.
So Comcast which rips off people and doesn't try to hide it gets this award? How about the banks that ripped people off, demanded bailouts, and continue ripping people off and bonusing themselves to this day? They're fifty times worse, but no one seems to care since they don't hinder us from watching Sunday Night Football.
Only when the creature comforts like entertainment are affected does someone really seem to notice or care... Golden Poo Award needs to be splattered over the Consumerist's face.
They are rather secure.
When asked for a comment, a spokesperson replied "We don't care. We don't have to. We're the cable company *snort*"
Beauty is in the eye of the beerholder.
Did Charter get honorable mention at least?
-=[ Who Is John Galt? ]=-
I wrote to a local news host about this but don't know if they ever followed up on it.
I'd like to preface this by saying I am a former Comcast customer, and switched to Verizon only because they offered (at the time) better performance at a lower price. I think it's good to have multiple companies competing for broadband access and don't wish either company ill.
That said, last week a Comcast salesperson came to our door. I have a bum leg so wife answered the door, but I could hear the conversation.
He tried to sell her on switching to Comcast from our current Verizon FIOS account. My wife said no thank you, we will be staying with our current service.
He wanted to talk about the advantages of switching to Comcast, and she repeated again we weren't interested.
He tried to hand the flyer to her probably five times during the conversation, and she refused to take it. During this time the salesperson got more and more upset. His voice got louder and louder and he became argumentative "Why won't you look at this? What is your problem?"
Wife finally had enough and closed the door. At that point, the salesperson screamed at her "You aren't going to have any choice pretty soon! You might as well switch now!".
Ok, again, I think competition is good, but... what the hell was that?
Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
spun, you post on this subject a lot. I am certain, if we ever met in person, we would have a lot to talk about.
However, your post on this subject is only 1/2 of the story. It is a fact that the Community Reinvestment Act played a part in the loan debacle. Fraud also played a part but I don't hear you complaining about the "liars" who lied on their loan docs.
To explain "the great recession" without mentioning Fannie Mae and Freddie Mac role is disingenuous at best. And just so we are clear -- FNM and FMC are 100% government creations. Go read up on the history of those entities and then ask yourself: "does their very existence change the game?". Yes. Yes it does. I am not saying that is a good/bad thing. I am only saying that their very existence - by default - changed how the mortgage market works. I contend it changed the market for the worse because it gave people an abnormally low cost of capital.
I am hear to keep you honest, spun. You have good ideas and good replies.....but you need to be honest about both sides of the equation. It's not just "greedy, fat cat, republican bankers and politicians" that caused this mess. Plenty of misguided ideology is also responsible.
I would have thought most Wall Street companies and financial services would win the award easy. Comcast maybe the single worst company but the combined criminals at Wall Street and financial companies would be worst than Comcast by far.
DirecTV was out in the first round in a direct head-to-head against your beloved Comcast. Frankly, I haven't had any of the problems that you are listing. And it's disingenuous to compare 30 channels against 225 and say "Comcast is cheaper". You could have easily gone online and dropped your DirecTV bill to about $40/month, making your total....$80/month. Wow! Amazing the way that works!
Peter predicted that you would "deliberately forget" creation 2000 years ago...
Agreed,
I've had DirecTV since '96 ... why would ever need customer service?
(I say this in jest, but the truth is, outside of getting them to send me newer versions of boxes, and when I move ... I never have to talk to them. Because it actually works)
When the installer came to install my Comcast service even HE had to wait on hold when he had to call into the office for something -- for an hour! Needless to say, we had a bit of time to chat while he waited. Come to find out that he lived in a part of my city that had a choice of cable providers, and he himself said he would never be a Comcast subscriber if he could help it....
Hughes is limited by satellite bandwidth. It's a reality limitation and not something you can blame Hughes for, unless you expect them to pump away all the atmosphere so they can aim a laser at your house. Hughes is for places where there's no alternative, and if you didn't realise that, you weren't paying attention.
By the way, you should fire your ESL teacher.
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