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Apple Bans Online Sales In Japan

siddesu writes "Large retail stores in Japan were ordered a week ago to stop selling Apple products online (Google translation; Japanese original). The comments in the Japanese business newspapers suggest that Apple believes online shopping confers an aura of 'cheapness' on its products; but surely killing the Apple store's competition must have entered into the calculation. As of today, most of the largest retailers have notices on their Apple catalog pages asking you to visit the shop if you want to acquire a piece of magic. It seems that for the moment the campaign is aimed at the big fish, as smaller shops still seem to be selling Apple products."

27 of 237 comments (clear)

  1. What next? by Fluffeh · · Score: 4, Insightful

    If I own a company and sell a product to another company, I don't have any realistic expectation to control what that company does. My part of the business deal has concluded.

    Seriously Apple. Get real.

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    Moved to http://soylentnews.org/. You are invited to join us too!
    1. Re:What next? by e4g4 · · Score: 5, Informative

      You have to sign a lot of papers to sell new Apple products at retail.

      --
      The secret to creativity is knowing how to hide your sources. - Albert Einstein
    2. Re:What next? by MikeFM · · Score: 4, Insightful

      Obviously you aren't in retail/e-commerce. This is unfortunately pretty common behavior from manufacturers. They just don't really want to sell their product. One of the manufacturers I deal with went bankrupt while sending me cease and desist letters for selling to many of their products. Doh.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    3. Re:What next? by lxs · · Score: 4, Insightful

      I forgot. Is Japan the 53d or 52nd state of the US? Or doesn't US law apply in Japan?

    4. Re:What next? by michaelhood · · Score: 4, Informative

      Isn't that called price fixing? As I recall, Nintendo has gotten in to hot water for this at least once. I think a manufacturer can set an MSRP, but the seller can sell your item for whatever they want. Can a company choose to not fill orders for businesses that don't play by their rules, or is that some form of discrimination?

      this has nothing to do with price fixing - price fixing is an antitrust offense. Like if Dell, HP, and Sony got together in a secret lair and said, "We won't sell any laptops for less than $600. muhaha!" That would be price fixing.

      As for your question, yes- there are tons of companies that won't sell product to you on your terms. From Apple only selling 2 iPads per person, to Canon not providing product to unfavored camera stores.

    5. Re:What next? by obarthelemy · · Score: 3, Interesting

      Actually, both are price fixing, and illegal in my country (France). When a manufacturer advertises prices, the small type reads "price generally seen in most stores" or some much, because manufacturers can't enforce pricing through resellers, and thus can't assume their "recommended" prices will stick. Actually, "recommending" a price is frowned upon. IIRC, Apple has a clever way to enforce uniform pricing anyway.

      In the same way, several competitors can't get together to agree on prices indeed.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    6. Re:What next? by Heian-794 · · Score: 3, Informative

      If Japan *were* to somehow amalgamate with the US, the 47 prefectures, each of which has a population of roughly one-third to one-half of the typical US state, would become the 51st to 97th states.

      Why is it that when people want to point out that Country X is an independent nation and not part of the USA, they always make an entire country equal to one single US state? Is it just because they can't be bothered to find out how many states/provinces/prefectures Country X actually has?

      If Japan *did* become the 51st state, the State of Japan would get more than twice as many electoral votes as California, and would thus quickly come to dominate all presidential elections, as well as the House of Representatives. Demagogues like Tokyo mayor Shintaro Ishihara and incompetents like Prime Ministers Yukio Hatoyama and Yoshiro Mori would become major US political figures. If you thought Bush and Obama were trouble, wait until you meet these guys...

      At least we Mac users in Japan would get to buy our stuff from various retailers, though. And we could pay cheap domestic shipping!

    7. Re:What next? by teknomage1 · · Score: 3, Insightful

      If Japan *did* become the 51st state, the State of Japan would get more than twice as many electoral votes as California, and would thus quickly come to dominate all presidential elections, as well as the House of Representatives. Demagogues like Tokyo mayor Shintaro Ishihara and incompetents like Prime Ministers Yukio Hatoyama and Yoshiro Mori would become major US political figures.

      Right, but if they become 47 states, they will dominate the senate by adding 94 new senators. I don't think that solves the problem.

      --
      Stop intellectual property from infringing on me
  2. News of the day by MemoryDragon · · Score: 4, Insightful

    Apple is screwing others over... nothing to see here move along.

    Is it just me or has Apples attitude have gone down the gutters since Steve Jobs has returned from his sick leave.
    It is not like they did not pull evil stunts before, but it has become way worse.

    1. Re:News of the day by KDR_11k · · Score: 5, Informative

      What, banning online sales to force people to buy at retail (and likely from Apple Stores)? It's at least an anti-consumer move.

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    2. Re:News of the day by DJRumpy · · Score: 4, Interesting

      Rule #1 - Any positive comments about Apple will get you modded troll it seems. Slashdot has turned from rational thinking and actual intelligent discourse in regards to Apple to simply "they are anti-geek or anti-hacker and therefore evil".

      It doesn't matter what the context or the content of the post is. Any 'fuck apple' will get an immediate 5 Insightful. Look to the top of this entire thread for a prime example.

      Apple gives plenty to the community:

      Clang, Blocks (in llvm), libdispatch (Grand Central Dispatch services), OpenCL, WebKit (including a whole new JavaScript VM), CUPS, Darwin, blocks, Bonjour, Calendar and Contacts Server, Darwin Streaming Server, launchd and XQuartz, MacRuby. Many of those not insignificant, and something which could have generated a lot of revenue in patents. I'm sure there are more, but those are just off the top of my head.

      They are a far more responsible corporation than some, but they ARE a company, and given who they are competing with, they have to protect their profits. Apparently they are supposed to simply allow anyone to use their patents and copyrights, and defending those patents will immediately make you even more evil, even if it's justified (something that has yet to be determined by the courts, but has already been decided here). They are also not allowed to control their product sales, terms of service, or anything else that is accepted in thousands of other products around the world, all because they have 'insulted' the geek crowd.

      I don't even know why I'm posting this. It will be modded into obscurity shortly anyway (see Rule #1).

  3. Cheapness? by Freaky+Spook · · Score: 4, Funny
    newspapers suggest that Apple believes online shopping confers an aura of 'cheapness' on their products

    That certainly explains Apples App store.

  4. Translation by Wildclaw · · Score: 3, Insightful

    The comments in the Japanese business newspapers suggest that Apple believes online shopping confers an aura of 'cheapness' on their products;

    Translation:

    We want consumers to continue overestimating the actual usage value of our products. It is not good for our bottom line if potential buyers make objective and informed decisions.

    Not that I blame Apple. It is just the ordinary day to day deceptive business practices of any successful corporation. Well informed participants in the market is not good, because it is difficult to make big profits in an actually functioning free market. In fact, in a perfectly functioning free market it would be mostly impossible to make money beyond that to pay ordinary wages and initial investments, as any business area where more money could be made would be quickly swamped with competitors.

  5. Re:Yet Amazon sells them in the US by AHuxley · · Score: 4, Interesting

    Its like region coding for dvds. Some regions get DTS, tins and other fun stuff.
    Some parts of the world got a 16:9 movie and .. nothing.
    Apple wants to milk different parts of the world in different ways.
    From Japan to the Australian price bump on some products, if the herd pays, Apple will farm you.

    --
    Domestic spying is now "Benign Information Gathering"
  6. How much were the online sellers discounting? by Shag · · Score: 5, Interesting

    Apple has long discouraged domestic resellers from discounting its products, which is why you'll rarely see anyone selling them at more than a 5% discount within the US. (You will, though, see other deal-sweeteners, such as expanded RAM or a free printer thrown in.) Some early articles I read on today's news indicated that the online shops in Japan may have been marking things down too much for Apple's tastes - if that was the case, this wouldn't surprise me at all; it'd just be Apple applying the same sort of policy it applies domestically to overseas resellers.

    Interestingly, there's a "Your Rights Online" story active on Slashdot right now about a Supreme Court case involving "the ability of resellers to offer legitimate, non-pirated versions of copyrighted goods, manufactured in foreign nations, to US consumers at prices that undercut those charged by the copyright holders."

    Shoe on the other foot?

    --
    Village idiot in some extremely smart villages.
    1. Re:How much were the online sellers discounting? by TedRiot · · Score: 4, Interesting

      This is pretty usual in some fields with some highend brands. For example Polar (heart rate monitors) does not allow retailers to advertise discounts on their products, though they are allowed to sell with a discount. Same applies for many other brands that consider themselves 'not cheap'.

      And if you don't sell by their rules, you are not allowed to sell them at all.

      I myself don't (and I'm not implying that parent did either) consider this evil. If a manufacturer wants to limit their distribution channels, I think they are welcome to make their products hard for the consumer to acquire.

    2. Re:How much were the online sellers discounting? by mjwx · · Score: 4, Interesting

      Interestingly, there's a "Your Rights Online" story active on Slashdot right now about a Supreme Court case involving "the ability of resellers to offer legitimate, non-pirated versions of copyrighted goods, manufactured in foreign nations, to US consumers at prices that undercut those charged by the copyright holders."

      This is called Parallel importing and is quite legal here in Australia. This has been a great boon to those of us who like games at half price and don't mind waiting two weeks for them to be delivered. Parallel importing is tax free up until A$1000, then the govt simply asks for it's cut.

      There was a legal case where a store was selling legitimate branded clothing at a reduced price, the company sued the store but because the imports were above board (not counterfeit, taxes paid) the court ruled in the stores favour. Reference - Polo\Loren vs Ziliani Holdings Pty Ltd.

      This is also the easiest way to fight price discrimination, which as I pointed out happens with video games, from Play-Asia.com I can get US, Euro or even Australian versions of games for A$40-45. From local Australian retailers the exact same products go for at least A$80.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  7. So tell me, by Cryacin · · Score: 3, Funny

    When, oh when, will we all wake up and give Jobs the title he so sorely deserves?

    Der Führer!

    --
    Science advances one funeral at a time- Max Planck
    1. Re:So tell me, by aussie_a · · Score: 3, Informative

      Its actually standard. Book publishers want to give you a product early with the understanding you don't break the street date so that EVERYONE can start selling the product on the official release date.

      Adding additional qualifiers is only the next logical step.

  8. Who cares? by jack2000 · · Score: 3, Insightful

    And nothing of value was lost.

  9. Apple has been alienating it's core base by antifoidulus · · Score: 5, Insightful

    Apple doesn't really seem to care about a lot of it's "core" customers anymore. Look how long it took to update the macbook pros and they are selling mac pros that came out 14 months ago for the same price that they sold them for when they came out. Somebody better tell Apple that in the tech business, 14 months is looooooooong time.... Furthermore they are letting a lot of the pro apps waste away and supposedly the "world's most advanced operating system" doesn't even have support for shit like TRIM despite the fact that 3/7 of the computers Apple ships have options for SSD cards(macbook air(another neglected machine), macbook pro, and xserve). They also don't offer SSD options for the iMacs, and people have gone to great lengths to install them in their iMacs(most people take out the now almost useless optical drive, but Apple makes even doing that as painful as possible)

    Now they are striking at customers who buy Apple stuff online(more than likely to be the pros, you ever try to lug a mac pro on the train? I cannot imagine it would be fun....) All so they can hype some overpriced consumer toys just a little bit more.
    I used to be a huge Apple fanboy, but unfortunately Apple is proving the trolls that say "Apple is only an image company"

    Apple, you are alienating people that have stood by you for a long time and are the most likely to remember how you snubbed them. Your gadget customers have no problem leaving Apple at the drop of a hat, and next time the latest and greatest shiny comes out from one of your competitors you won't have your pro base to fall back on anymore.

    1. Re:Apple has been alienating it's core base by BasilBrush · · Score: 4, Insightful

      Apple doesn't really seem to care about a lot of it's "core" customers anymore. Look how long it took to update the macbook pros and they are selling mac pros that came out 14 months ago for the same price that they sold them for when they came out. Somebody better tell Apple that in the tech business, 14 months is looooooooong time....

      Apple's Mac sales consistently increase above the PC market in general. For example the last quarter was up 33% over the year ago quarter. They don't need anyone to tell them how run their Mac lines - they are doing rather well themselves.

  10. The "experience" by erroneus · · Score: 5, Insightful

    Apple wants all Apple customers/consumers to experience the Apple experience. I get that. And they should be able to determine the method of sale to consumers by not providing products to offending sellers. I believe it should be their right. (On the surface that might seem to fly in the face of first-sale doctrine, but just follow with me here) If these sellers currently have stock to sell and Apple wishes to stop the sellers from selling their current stock in any way they see fit, I see a big problem with that. If Apple wishes to pursue that line, they should compensate these stores with an offer to buy their products back at full retail price plus shipping, handling and local taxes.

    In short:

    Apple don't supply to offending sellers = OK
    Apple buys back supply from offending sellers at full retail price = OK
    Apple seeks to enjoin the sale of something they don't own = NOT OK

    I accept that companies like Apple and Ikea seek to create a consumer experience. I completely reject their experience and their products. (So please, no quick responses saying "So what are you complaining about? Don't buy from them!" I already don't. Now I am telling people WHY.) I can't stand being in either of their two stores. They deny me the convenience of expeditiously finding what I want, picking it up and simply buying it and leaving the way I can with any other consumer experience offered by any other seller of product. I think what I hate most about it is this feeling that I have stepped into an alternate reality. I am okay with this at "theme restaurants" and "renaissance fairs" and the like. It's the experience that people are actively seeking. I get that and it can be fun. But when this experience is a required "rite of passage" in order to own any of their "trophies" (err, I mean "products") I feel a surge of rejection that seems to originate in the vicinity of my stomach.

    How is this related to the original story? Simple. If it seems that Apple is attempting to extend or require their apple experience as a requirement of ownership of their products, it just comes across as quite wrong and very objectionable.

  11. In the UK too please! by pklong · · Score: 5, Funny

    Oh please Applie extend this to the UK too.

    My other half desperately wants a new expensive Macbook and I'd rather spend the money on beer. Do this and it would make it impossible for us to get one as there isn't an Apple store near here.

    Bottoms Up!

    Philip

    --

    Philip

    Signatures are broken

  12. Yea this is why by arcite · · Score: 5, Insightful

    Apple just had its best quarter in their history, their stock is at record highs, they have mountains of cash, and have the world media at their fingertips. Apple doesn't need your love.

  13. Apple feels strong and is showing its true colors by FreeUser · · Score: 4, Insightful

    Apple is screwing others over... nothing to see here move along.

    Is it just me or has Apples attitude have gone down the gutters since Steve Jobs has returned from his sick leave.
    It is not like they did not pull evil stunts before, but it has become way worse.

    I said this years ago (it is probably archived in more than one slashdot comment somewhere), but it bears repeating:

    Steve Jobs is a Bill Gates wannabe. His illness (and his return) has changed nothing. What has changed is that he has the confidence of his market position, and is now showing his true colors.

    What I said (back in the early naughties IIRC): Apple's behavior historically has been that of a company aspiring to monopoly status, and only their (back then) weakness in the market holds that in check. I predicted that, once Apple has achieved enough of a market share to feel secure, they would revert to their old ways and their behavior would make Microsoft and Bill Gates look like good corporate citizens in comparison (and that takes real effort given their long and well documented history of anti-competative practices).

    We are now there (and have been for some months, arguably a year or more), and as night follows day, Apple is behaving exactly as expected.

    I recommended Apple to my wife a number of years ago, as at the time Microsoft was far worse, and Linux wasn't quite ready for what she needed to do (and she was unwilling to climb the learning curve). I now regret that...as bad as Microsoft is in terms of trampling its users' freedoms and invading its users' privacy, Apple has become significantly worse (and far, far sooner than I expected). Alas, my wife is used to a simple computer that works, and while Linux works perfectly and would now do all she needs, I doubt she'll be willing to take on the effort required to learn a new, slightly different interface

    I'm afraid we will all have to keep learning these lessons time and time again: if you want digital freedom, you absolutely cannot cede your basic infrastructure to monopolists or monopolist-wannabes. Indeed, Richard Stallman will probably turn out to have been right all along: if you want freedom, you cannot build your digital world on top of a proprietary platform, no matter how beneign your master may appear today. Apple 2005 vs. Apple 2010 is a strong case in point (and I'm as guilty as anyone for being seduced by the former).

    Eventually we'll all have to learn Linux, FreeBSD, or some other free alternative, or face similar attempts at vertical digital monopolies and gatekeepers. It may sound trite, it may sound radical, and it is certainly inviting contempt on this forum to cite RMS on this point, but in my 20+ years in the field I've had my pragmatic feet knocked out from under me at least 4 times by proprietary vendors such as Apple and Microsoft (and others), usually with very negative results. In every case, Stallman's argument against basing a product, business, or day-to-day operating environment on proprietary infrastructure has been vindicated, in spades. Now it's time for the happy shiny Apple-ites to experience this lesson first hand.

    "Want digital freedom in the 21st century? There's an App for that ... too bad it's been banned from the iPhone App Store."

    --
    The Future of Human Evolution: Autonomy
  14. Almost complete translation of linked article by schnipschnap · · Score: 3, Informative

    Title: Sale of apple products ends across the board -- Apple Inc.'s intentions and Yodobashi Camera

    Yodobashi Camera announced that it will stop selling Apple products on their internet site yodobashi.com and their telephone shopping service "moshi moshi Yodobashi". (TL note: moshi moshi is a Japanese word that is used when answering the phone.) Furthermore, sales in (physical, I presume) stores continue.

    According to Yodobashi Camera, "it has come to the state of affairs that we have to stop selling all Apple products, including iPods, MacBooks, iMacs, and related accessories", and furthermore this is "a thing resulting from Apple Inc.'s intentions".

    The service that you can pick up products ordered on yodobashi.com from one of their physical stores and their "check if product is available in store" feature are going to be continued for a long time.

    Furthermore, Yodobashi will not comment on matters not publicized on the internets.

    Besides Yodobashi Camera, Bikku Camera, Yamada appliances, and many other major volume sellers alike are stopping the sale of Apple products on the internets. Bikku Camera states that they can't comment on details either, but they display strong posture by saying "because you can also buy over the counter, it's not something that will have that much influence."

    Besides major volume sellers, the Apple-specialized Rakuten stores "Akihabara Mac Collection," "kitcut," and others have stopped selling Apple products. (However, at the time of this writing (April 26), kitcut is still selling Apple products on their own site.) Apart from these stores, you can see many other Rakuten stores either state "not in stock" or that they have stopped selling Apple products. It is a matter of life and death for all internet shops that don't have a physical store.

    And naturally, while internet stores across the board have stopped selling Apple products, Apple's own online store continues to sell products. Apart from the Apple Store, the foreign company Amazon.com still sells just like before.

    Furthermore, Apple hasn't - as of April 26 - released any official statements regarding this matter, [didn't get this part of the last sentence - help is appreciated].