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Man Emails AT&T's CEO, Gets Threatened With C&D Order

Posted by timothy on from the better-than-a-d-&-c-order dept.

An anonymous reader writes "After its recent bait and switch, AT&T went ahead and threatened someone emailing the company CEO about customer service concerns, namely with a query about tethering and eligibility rates. The email author also put up a voicemail recording of the company's response and how he managed to contact the CEO in the first place — through The Consumerist." As Engadget notes (as does the complaining customer's updated page), AT&T did at least offer an apology for the threat of legal action, which the company says was unauthorized.

3 of 306 comments (clear)

  1. suop by Anonymous Coward · · Score: -1, Offtopic

    sup

  2. haber by haber-24 · · Score: 0, Offtopic

    Eywallah Hac.

  3. Re:Fuck it. by Anonymous Coward · · Score: -1, Offtopic

    T-Mobile seems to be right there with them. My contract's up and I want to jump ship to get an Incredible but I have to get paid on some work I did for a friend first... Grrrrr. Friends. Can't live with them (sometimes), wouldn't want to live without them (sometimes).

    it isn't your friend's fault that you're a people-pleaser and a pushover. if money is a problem require it up-front. if you decide not to require it up-front as a favor to them then take responsibility for your decision to offer that instead of blaming them for taking you up on your offer. simplicity itself and also why i don't have these problems.