Employee Monitoring
CWmike writes "Michael Workman, an associate professor at the Florida Institute of Technology's Nathan M. Bisk College of Business, estimates that monitoring responsibilities take up at least 20% of the average IT manager's time. Yet most IT professionals never expected they'd be asked to police their colleagues and co-workers in quite this way. How do they feel about this growing responsibility? Workman says he sees a split among tech workers. Those who specialize in security issues feel that it's a valid part of IT's job. But those who have more of a generalist's role, such as network administrators, often don't like it. Computerworld contributor Tam Harbert found a wide variety of viewpoints from IT managers, ranging from discomfort at having to 'babysit' employees to righteous beliefs about 'protecting the integrity of the system.'"
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