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Study Finds Google Is More Trusted Than Traditional Media

According to a study by market research company Zogby International, people trust Google, Apple, and Microsoft more than the traditional media. Social networking sites such as Facebook and Twitter scored lowest on the trust scale, but still soundly beat the media. From the article: "The traditional media received little sympathy from the public, with only eight percent of all adults and six percent of young adults saying they trusted them."

17 of 155 comments (clear)

  1. Wow, really? by Walkingshark · · Score: 4, Insightful

    People don't trust the propaganda arms of massive multinational corporations?! I'm shocked!

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  2. Umm... by Anonymous Coward · · Score: 4, Insightful

    Trust them about what ? And who the hell is Zogby ?

  3. Traditional Media...LOL by sonicmerlin · · Score: 4, Interesting

    When the entire public hates the media with such passion as it seems to do now, shouldn't that be a sign to the powers that be that the system needs to be reworked? I know some people are deathly afraid of The Fairness Doctrine, but do you honestly believe our country could be more divided, mislead, and corporate-controlled than it is now? I certainly don't.

    1. Re:Traditional Media...LOL by Walkingshark · · Score: 4, Interesting

      The fairness doctrine is not really a good idea. It reinforces the whole two party system, which is never good. On the other hand, bringing back restrictions on corporate ownership of networks and market share restrictions, and preventing foreign interests from owning broadcasting (over public airwaves, no restrictions on cable/networks of course) is a good way to start undoing the damage. Check the correlation between who profits from the sathe sale of a book and who owns the shows those books are promoted on and you'll notice some not-so-surprising correlations.

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    2. Re:Traditional Media...LOL by Chris+Mattern · · Score: 4, Funny

      That's right! Our public doesn't believe in a controlled, manipulated mainstream press, so the answer must be MORE control and manipulation!

  4. "The Media", huh? by TheEyes · · Score: 4, Insightful

    "The Media" is such a loaded phrase these days, that it's no surprise nobody "trusts" them. Years of politicians and everyone else slamming "traditional media", "Big media", "The Liberal Media", and "The Right-wing Media" mean that everyone associates "The Media" with whatever group they disagree with.

    Liberals hate "The Media" because, to them, it means "Faux News" and all the other anti-facts news organizations they've been trained to hate.

    Conservatives hate "The Media" because, to them, it means "The Liberal Media", which seems to mean anything OTHER than Fox News.

    Is anyone surprised that everyone hates a loaded word? Why not just ask if people trust "Terrorists"?

  5. Re:The elephant in the summery by cappp · · Score: 5, Informative
    There are, as usual, some important caveats. This is the finding of a Zogby poll, a polling firm that Nate Silver fondly refers to as “the worst pollster in the world” and one whose methodology has been consistently critiqued. Further, it’s an online poll that obviously elicits a very specific kind of response.

    Given the aforementioned, the specific numbers hardly paint the picture the summary provides.

    While Microsoft, Apple and Google were each trusted by 49%, the percentage expressing little or no trust was higher for Microsoft and Google (both 46%) than it was for Apple (35%). The percentage of not sure responses was higher for Apple (15%) than for for both Google and Microsoft, both 5%. Adults under 30 had the least trust in the two computer giants, especially Microsoft. Among First GlobalsTM under 30, 34% had trust in Microsoft and 41% in Apple. That age group's trust in Facebook (20%) and Twitter (15%) was also greater than that of older age groups.

    I recommend you go over and look at the original report yourselves, it makes some really odd choices – for instance lumping together “trust a little” and “not at all.” Similarly "The Media" represents some monolithic entity - which is also primed against given the pervasive creation and politicization of the catagory of "mainstream media" - whilst Twitter, Google, and Apple somehow deserve their own catagories.

  6. Weaning your self from Google by improfane · · Score: 4, Interesting

    Blasphemy you say! I've actually been actively weaning myself from Google recently. My stance is that you have all your data hostage unless you maintain active backups with a remote host (Google).

    • I now use ixQuick, a metasearch across many engines, supports HTTPS.
    • I am considering moving to paid email hosting, don't want Google processing my emails
    • Removed myself from Google Street View
    • Deleted my YouTube account in attempt to kill my video browsing
    • Blocked Google analytics and Google services at HOSTS level just in case a non-Firefox program attempts to access them

    What have you done? What do you recommend? How do you become more self sufficient? Google are getting to big to be benevolent: they own Recaptcha, so even if you block Analytics, they have additional analytics from that.

    They know who you are, where you live, what you think, who you're communicating with, where you're trying to go, what websites you're a member of, what you're trying to find out, what you're buying, what news you've been exposed to.

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  7. Re:The elephant in the summery by owlnation · · Score: 4, Interesting

    Oh and of course, I do realise that the left has much bias aswell. But R.M. does take it to a new level.

    Bias isn't a reason not to trust a media source -- assuming you know they are biased. I completely trust Murduch's outlets, because I know they are biased and can read through it. That doesn't mean I agree with them, just that I know I can rely on the info to be biased in a certain way, and thus have an indication of truth, at the very least.

    It's much, much harder with media that claims to be unbiased, but of course, is -- because all of them are. The BBC being the perfect example. They claim to be unbiased, but are very much not. It is, however, often hard to tell what their underlying spin is. Thus, I would never ever trust one single thing they say.

  8. Re:The elephant in the summery by Shrike82 · · Score: 5, Insightful

    Also, from what I can see they never actually specify what we're supposed to be trusting them with? Our lives? Our children? Our cars? Are we trusting Microsoft, Apple and Google not to tell the world about that time that we accidentally wet the bed when we were really drunk and the three of them put our hand in warm water?

    Call me crazy, but a poll with such generic ideas of trust seems almost as useless as a poll about which type of tree people trust the most. Damn, those Nordic Pines look a bit shifty...

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  9. Re:The elephant in the summery by digitig · · Score: 4, Insightful

    It's much, much harder with media that claims to be unbiased, but of course, is -- because all of them are. The BBC being the perfect example. They claim to be unbiased, but are very much not. It is, however, often hard to tell what their underlying spin is. Thus, I would never ever trust one single thing they say.

    Actually, it's not hard to read through the BBC's bias once you realise where it comes from. Because of the way it is set up and regulated, it is in a near permanent state of fear of being accused of bias, which means that it tends to give disproportionate prominence to the views of those most likely to complain. That means that somebody who says the Earth is flat gets equal time to somebody who says that it's round (exaggerating here, but that's the mechanism at work). Once you realise that, it's usually not hard to tell which views are those of people who know what's going on and which views are the screwballs'. What you can be pretty sure of with the BBC is that they don't make their news stories up, because the regulators come down on them like a ton of bricks if they do. Unlike the press, which invents news with impunity.

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  10. Re:What about /.?? by ta+bu+shi+da+yu · · Score: 4, Funny

    I trust slashdot posters even less than I trust market research companies.

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  11. Re:The elephant in the summery by Shrike82 · · Score: 4, Insightful

    But the article compares trust in commercial companies with trust in "the media". Since they do totally different things the comparison is meaningless. I take your point that trust in a very generic way means our belief that they'll do their "given task", but the task of Apple, Microsoft etc. is to make money. And yes, I trust that they'll do that.

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  12. Re:The elephant in the summery by Apple+Acolyte · · Score: 4, Interesting

    Yeah, the study sounds almost as flawed as the summary of it. Trusting Google more than traditional media is almost completely a non-sequitur. Google isn't of itself a source of news. There's Google News that aggregates articles from news sites, but Google doesn't have its own news bureau. The comparison between Google and "traditional media" implies that people were ranking Google as a news provider against traditional news sources, where in actuality that wasn't the comparison at all.

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  13. Re:The elephant in the summery by something_wicked_thi · · Score: 4, Interesting

    I'm not sure what your point wrt Enderle is. There are several predictions in that article, all of which are correct, but with some caveats.

    Apparently, Enderle said that Apple would switch to Intel chips by the end of 2003. He also said it would use Windows. He was wrong about the year (it was 2006), but Apple computers now run Windows as an option, and they are Intel chips.

    Enderle predicted Apple would make smaller, cheaper ipods based on flash memory. Right on all counts.

    He predicted that Apple would make an ipod that played video. Right again.

    Obviously, he was wrong about the timelines on most (all?) of these, but overall, I'd say that's a pretty impressive record. I certainly wouldn't have called the ipod moving to flash in 2003; at least, not for a long while. I also wouldn't have called Apple moving to x86. He was two years early on the first one and three on the second.

    Anyway, I don't think you were trying to imply that this poll is something that's insulted by short-sighted blogs, but is just a little ahead of its time. Maybe you meant it's the Fox News of polling?

  14. Mainstream media is distrusted with good reason... by paper+tape · · Score: 4, Interesting

    Mainstream media is distrusted with good reason. It isn't just the bias that everyone knows is there.

    Its that they've been caught, not once but several times, reporting stories they knew or should have known were false, as fact, because the stories in question supported that bias.

    Spin real news according to your bias, and I'll listen and filter accordingly. Lie to me outright, and I'll never trust you again.

  15. Re:The elephant in the summery by Rogerborg · · Score: 4, Insightful

    My point, which you've handily illustrated, is that even though Enderle and Zogby usually spout complete bullshit, there are still many apologists suffering from chronic cognitive dissonance who queue up to use them as reliable sources because their random guesses are right half of the time.

    Note carefully that Enderle wasn't "predicting" Apples' future strategy, he was talking about what they were just about to announce, and was wrong on every count. By that measure of success, I could predict that Ford's are about to announce a flying car, and in 50 years or so, I'll look like a frikkin' genius.

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