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IBM Makes Firefox Its Corporate Browser

e9th writes "Ars Technica reports that IBM has adopted Firefox as its company-wide browser. Firefox will be installed on all new employee computers, and all 400,000 employees will be encouraged to use it. Speaking of encouraging Firefox use, IBM VP Bob Sutor blogs: 'We will continue to strongly encourage our vendors who have browser-based software to fully support Firefox.' I hope this means that if IBM can't navigate a vendor's site with Firefox, they'll just look elsewhere."

29 of 152 comments (clear)

  1. Great News for Companies Scarred by IE6 by eldavojohn · · Score: 5, Interesting

    I hope this means that if IBM can't navigate a vendor's site with Firefox, they'll just look elsewhere.

    Oh, I couldn't care less about that. Let me explain "What freedom means to me." My company has more than a few apps that kept us on IE6 for the longest time. Why did they select IE6? Well, at the time, Internet Exploder was the only browser that allowed them to maintain strict policies and security settings across the company. It's still one of their big selling points that they have "slipstream installation" and "Group policy enhancements (total of 1,500, with 140 new in Internet Explorer 8)." Well, now that IBM has developed the Client Customization Kit and maybe -- just maybe -- they can get it to a point where an administrator can control proxy and policy settings in Firefox from one central IT position. It's this. It's this concept that is the answer to my question why I'm still developing to support the browser from hell. And I know I'm not alone.

    So I'm adding one marble to the 'like' side of the scales of IBM (which they'll need a lot more of to tilt it back to even). I hope to see some serious support come out of this for FF's CCK.

    --
    My work here is dung.
    1. Re:Great News for Companies Scarred by IE6 by Krneki · · Score: 4, Informative

      This is why I encourage the use of Google Chrome in our company . It has this neat feature to use IE settings.

      ¨P.S: I'm a Firefox fanboy.

      --
      Love many, trust a few, do harm to none.
    2. Re:Great News for Companies Scarred by IE6 by William+Robinson · · Score: 2, Interesting

      Its great news that they have decided to go with Firefox, which will probably become a good example for other organizations who are sitting on fence. The blog also mentions that they will encourage their partners and customers to use it.

      Kudos to Firefox and thanks to IBM, I can use arguments like "If IBM can go for it, why can't you?"

    3. Re:Great News for Companies Scarred by IE6 by Anonymous Coward · · Score: 5, Funny

      The Client Customization Kit has a URL of http://code.google.com/p/ff-cckwizard/ ? I'm so not looking forward to forwarding that to my boss :-s

    4. Re:Great News for Companies Scarred by IE6 by mrt_2394871 · · Score: 3, Informative

      Globally-installed extensions can't be uninstalled from the browser UI (see /. passim for the Sun & Microsoft extensions which highlighted this).

      And if you're locking down a desktop, you can restrict r/w access to the Program Files hierarchy, and the registry bits that matter.

      So, yes, it can be locked down.

    5. Re:Great News for Companies Scarred by IE6 by JamesP · · Score: 2, Interesting

      Except if you have your security customer-side, you're doing it wrong.

      --
      how long until /. fixes commenting on Chrome?
    6. Re:Great News for Companies Scarred by IE6 by FrankieBaby1986 · · Score: 2, Funny

      couldn't they just use the no execute flag when mounting the vol... oh wait, wrong OS.

      --
      ERROR: SIG NOT FOUND (A)bort, (R)etry, (F)ail?:
  2. IBM tells Microsoft... by Anonymous Coward · · Score: 2, Funny

    to go Blue itself.

    1. Re:IBM tells Microsoft... by bws111 · · Score: 2, Informative

      IBM sold the PC division (desktops and laptops) to Lenovo years ago.

    2. Re:IBM tells Microsoft... by commodore64_love · · Score: 5, Informative

      First off "IBM PC" is a brand name and that's what I was referring to, and you knew very well that's what I meant. Second.....

      >>>The PC was invented by Apple

      WRONG. The first personal computers were sold in the early 70s, and the most popular of those was the Altair (1975-77). The Apple I was not the first PC. ----- Then Radio Shack introduced the TRS-80 in 1976 and it quickly became the most popular computer up to that date (approximately 1 million sold), followed by the 1979 Atari 400/800 (1.5 million), and finally the Commodore 64 and Amiga 500 (30 million and 15 million respectively).

      And now you know..... the Rest of the story. And you can erase that Steve Jobs 101 revisionist stuff from your mind. Apple I was not the first personal computer - the early 70s hobbyist computers were the first PCs.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  3. Re:How will they manage it? by eldavojohn · · Score: 4, Informative

    And will they please release the management utilities via open source?

    From the article

    A number of third-party tools have been developed over the years to simplify certain aspects of organization-wide Firefox roll-outs. One of those tools is the Client Customization Kit (CCK), which was developed by Firefox modification consultant Michael Kaply while he was employed by IBM. Kaply still actively maintains the tool and released an updated version for Firefox 3.6 in March. IBM is using it alongside other tools to ensure that its Firefox adoption plan goes smoothly.

    IBM already has developed the initial version. CCK is currently Mozilla Public License 1.1 and I have not seen any notice that they're changing that so your question is answered.

    K THX BYE

    Anytime, brah.

    --
    My work here is dung.
  4. Encouraged to use it? by GIL_Dude · · Score: 3, Interesting
    FTA:

    IBM plans to roll it out to employees on new computers and will encourage its staff of 400,000 to use it on their existing systems.

    Sounds like this will be a slow adoption if they are only setting it as the default browser on new computer systems and simply "encouraging" their installed base to use it. It probably does make sense to go slow like this with it, but it doesn't make for a sensational headline to say "IBM to slowly roll out firefox as the default browser as they replace hardware; encourages existing users to use firefox too".
    Anyway, hopefully this does result in more robust corporate deployment tools for firefox as IBM spends more on it. Because frankly the ability to deploy and manage it in a large corporate environment now pretty much sucks compared to Internet Explorer. That corporate manageability is really the only thing that has been missing from firefox.

    1. Re:Encouraged to use it? by Anonymous Coward · · Score: 4, Informative

      FTA:

      IBM plans to roll it out to employees on new computers and will encourage its staff of 400,000 to use it on their existing systems.

      Sounds like this will be a slow adoption if they are only setting it as the default browser on new computer systems and simply "encouraging" their installed base to use it. It probably does make sense to go slow like this with it, but it doesn't make for a sensational headline to say "IBM to slowly roll out firefox as the default browser as they replace hardware; encourages existing users to use firefox too".

      As an IBM employee I can say that the Firefox install was recently pushed as a required update to existing machines, so not only new machines will be receiving it.

  5. Bad news for banks by assertation · · Score: 4, Insightful

    This is bad news for banks and other big orgs that dodge supporting browsers other than IE giving the "cover story" that other browsers are wildcards in term of security.

    People will ask if IBM can do it, why can't they.

    I guess the admins of such orgs could always say
    "Well, we do not have the resources of an IT company giant"

    Yet, with all of those employees, going to all of those sites......

  6. Not using a "Facebook" browser by assertation · · Score: 3, Interesting

    Notice that IBM is not going with Chrome, though it is a faster and better browser for the moment.

    IMHO that is partly because Google could become competition in other IT areas for IBM. Who wants the competitions browser, on their machines, possibly spying on them?

    Even aside from that, though Google has been more responsive ( & apologetic ) than Facebook, they have been (rightfully) censured for making things public that people always felt would be private ( and without notice).

    In that regards, they are in same category of trust as Facebook ( low trust ).

    I asked a Chrome enthusiast coworker if Facebook made a web browser, would he use it.

    His answer. "HELL NO!".

    I think it would take a lot of big organizations and many regular people to trust Google to provide software on their desktop that doesn't snoop on them.

    1. Re:Not using a "Facebook" browser by hedwards · · Score: 5, Insightful

      Chrome isn't a better browser, it is faster at the moment, but it uses a lot of memory and isn't mature at this point. It's mostly fast by virtue of not having all the features that have made the competition somewhat bloated. But rest assured that Google realizes this and is in the process of larding it up.

      Being fast is one thing, but it's really pointless when it's spying on you and makes it a headache to use sites because it randomly refuses to show images without explanation. I have a sneaking suspicion that, that whole spying things probably has something to do with it not being chosen.

    2. Re:Not using a "Facebook" browser by quanticle · · Score: 3, Insightful

      Notice that IBM is not going with Chrome, though it is a faster and better browser for the moment.

      Well, there's also the fact that Chrome is only a year or so old. Firefox, in all its iterations, has been around for almost six years. Which one do you trust more?

      --
      We all know what to do, but we don't know how to get re-elected once we have done it
    3. Re:Not using a "Facebook" browser by pr0nbot · · Score: 3, Insightful

      In my job I use the various browsers to varying degrees.

      However, for my own use, I stick to Mozilla for ideological reasons: Firefox is their raison d'etre. They have a vested interest in keeping the web open and standards-based.

      Apple and Google might someday decide that it's not worth developing their browser any further, or decide that it should really be a vehicle to promote their core services (media sales, QuickTime, ads, analytics etc) to the detriment of the user. I think it's revealing that neither Apple nor Google chose to invest in Mozilla instead of going it on their own - either it's impossible to work with the Mozilla folks, or they wanted to retain control, in which case you have to ask why.

      Nevertheless, it's good for everyone that there's a bit of competition, so use what you like!

    4. Re:Not using a "Facebook" browser by LordLimecat · · Score: 2, Interesting

      but have you considered that not all of the "spying" issues in Chrome are have visible controls for the users to turn off by their choice?

      Except chromium is open source, and SEVERAL people (including myself) have audited Chrome to verify this. One poster mentioned that he ran it through a sniffing proxy for several days with no extra data. There are TONS of tools out there to verify what Chrome sends to Google; Sysinternals has FileMon and ProcExp which show you everything you need to know about what Chrome does, and Wireshark shows you all data that it sends.

      The problem is its all to easy to throw out such accusations with NO proof or shred of evidence whatsoever, and you can then pretend that the burden of proof falls on others to prove you wrong (which they HAVE), when Google in general has shown itself to be completely open about what data it collects. This all basically amounts to people mindlessly bashing Google because for some bizarre reason their success has made them a bad guy in the news, and now on Slashdot.

    5. Re:Not using a "Facebook" browser by s4nt · · Score: 4, Interesting

      Notice that IBM is not going with Chrome, though it is a faster and better browser for the moment.

      As stated before, IBM wants to build a stable linux environment to eventually replace windows internally, and the chrome port for linux sucks ATM.

      Also, IBM started testing Firefox for internal use for over 4 years now, when chrome didn't even exist.

      That is why they went with Firefox.

    6. Re:Not using a "Facebook" browser by Mad+Merlin · · Score: 2, Interesting

      I think it's revealing that neither Apple nor Google chose to invest in Mozilla instead of going it on their own...

      Except they didn't go it on their own. Apple forked KHTML into Webkit because KHTML was (and is) a substantially cleaner codebase than Gecko was (and is). Similarly, Google just forked Webkit instead of Gecko.

  7. Tell the vendors. by John+Hasler · · Score: 4, Insightful

    > I hope this means that if IBM can't navigate a vendor's site with Firefox,
    > they'll just look elsewhere.

    I hope this means that if IBM can't navigate a vendor's site with Firefox they'll tell the vendor why he is losing the sale.

    Buyer: "I tried to check on your Web site as you suggested but it doesn't seem to work with Firefox." Salesman: "Oh, yes. We only support IE." Buyer: "Get back to me when you've fixed your site."

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  8. Lenovo compatible by tepples · · Score: 4, Funny

    Do they still produce IBM-branded personal computers?

    IBM sold the PC business to Lenovo half a decade ago. So now most desktop and laptop PCs are "Lenovo compatible".

  9. They also offer an "open client" by xzvf · · Score: 2, Insightful

    IBM offers a fully supported open client based on Linux. The Red Hat and Ubuntu versions are very mature, but there is also support for other distros. There is even a Mac client. While it isn't widely used yet, an IBMer can perform their job using it. Using Firefox and Symphony (IBM remix of OO.org) is just common sense, when you have 100K employees.

  10. Re:I hope IBM listens to itself by djtwo · · Score: 3, Informative

    Ironically just before I read this, I got a "You must use IE6 or later message" using one of IBM's SPSS products

  11. Re:Ok back down just a sec by 99BottlesOfBeerInMyF · · Score: 3, Interesting

    I'm a strong supporter of web standards (a real one, unlike Steve).

    Yeah, that will boost your credibility.

    I hope this means that if IBM can't navigate a vendor's site with Firefox, they'll just look elsewhere.

    The fact that a company employed wrong web designers/programmers doesn't mean it's not good in what *it* does (save if what they do are websites, of course).

    That's completely true, but not really relevant. You see, doing business means being good at working with others. Standards are a big part of that. If you have to go out of your way to do business with someone, like if they refuse to be paid in US dollars and will only accept canned tuna fish as payment, well, they have to be a whole lot better for you to go out of your way. Normally, who cares? I mean really, if some company wants to make it hard to do business with them, well that sucks and we move on.

    The difference here is "embrace, extend, extinguish". It was Microsoft's largely successful plan to break and fragment the Web itself to make it harder for companies to write cross platform solutions and to, in turn, use anything other than Windows. Because a monopolist specifically went out and leveraged their monopoly to encourage the bad behavior on the part of people who make Web sites, we all have a vested interest in correcting that market damage and allowing the state of the art to progress at a normal rate again. To continue with the analogy, imagine if the RIAA had required all purchases of music to be paid for with canned tuna fish for many years, then finally lost in court and now we're in the situation where many record stores don't even have cash registers, but just special canned tuna counting machines. A big player in the market encouraging a move back to normalcy, while the record stores still are being pressured to only take tuna fish, is then important to all of us.

    Now I recognize my example was downright silly. That was by design. I'm trying to explain the concepts involved, divorced from any real situation so everyone can see why it is important in principal. Then, if necessary, we can have a discussion about how the principal applies in this case. This isn't about punishing companies with IE only Web sites. It's about pressuring them to correct our broken market. That they have to suffer for what has happened is just one more piece of damage to be laid at MS's feet.

  12. What a pipedream. by ageoffri · · Score: 3, Insightful
    As an IBM'er who has run Firefox for years as my primary browser I can tell you that a large number of web based tools just don't work with anything but IE. Maybe some parts of IBM can get away with only using IE, but in ITD we just can't. Even the corporate education site works better in IE and pretty much everyone has to use it several times a year.

    What we are really seeing here IMHO is an internal political battle that has spilled outside the corporate structure. One exec has decided to stake his name on adopting Firefox and will blame the every development group that only supports IE when this fails.

    --
    -- Slashdot, making the Left look conservative since 1997.
  13. Re:Ok back down just a sec by 99BottlesOfBeerInMyF · · Score: 2, Insightful

    I fail to see how it would be of any benefit to us for IBM to take that stance.

    Regardless of if end users have to use a site, other vendors will, and that affects what browsers are in use at those other vendors. It also determines what Web development skills, developers, and tools benefit most moving forward. Companies being pressured to spend money and comply with standards or lose deals will suddenly care about standards, which means their Web developers will and their tool providers will. So now you have more Web development tools and developers who make standards compliant sites and that will almost certainly bleed over into other Web sites that average people do use.

  14. Firefox in COBOL? by Trip6 · · Score: 3, Funny

    It would be bulletproof...

    --
    I hate being bipolar; it's awesome!