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HSBC Bank Sends Activated Debit Cards Through Mail

Posted by kdawson on from the unstanched-cash-wound dept.

Knowzy writes "At least two divisions at HSBC Bank apparently failed card issuing 101 and are mailing out debit cards pre-activated. Because they are debit cards, fraudulent transactions come directly out of a victim's checking account. A similar report from 2004 suggests this issue is longstanding and widespread. When confronted with the evidence, HSBC would not commit to fixing this issue, preferring instead to offer vague statements like, 'Through our systems and analytics, we focus on the greatest and most active threats in an effort to avoid negatively impacting customer experience.'"

5 of 220 comments (clear)

  1. tell em how you feel... by metalmaster · · Score: 5, Informative

    HSBC Customer Service (1.800.975.4722) HSBC Bank USA, N.A. P.O. Box 2013 Buffalo, NY 14240 https://www.hsbctaxpayerfinancialservices.com/htax/Cust/inquiry If it were my bank I'd take my money and walk....

    1. Re:tell em how you feel... by girlintraining · · Score: 5, Interesting

      quote"A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one."

      Substitute recall for "policy change".

      --
      #fuckbeta #iamslashdot #dicemustdie
    2. Re:tell em how you feel... by Lord_of_the_nerf · · Score: 5, Funny

      If it were my bank I'd take my money and walk....

      According to the article they're more than happy to let anyone take your money and walk.

  2. Re:Hongkong Shanghai Banking Corporation by _merlin · · Score: 5, Informative

    They aren't Chinese - they British. They were incorporated in London in 1990 and have been headquartered in London since 1993. Even the Wikipedia page will tell you that.

  3. HSBC adds another service by Anonymous Coward · · Score: 5, Funny

    HSBC becomes the first bank to issue pre-signed checks to make check writing easier for it's customers. Simply fill in the amount and date and use the checks as easily as their pre-activated debit cards.