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The Verizon Wireless HTC Eris 'Silent Call Bug'

Hall writes "In the last few months some users of Verizon Wireless HTC Eris phone models have encountered what's being called the 'silent call bug' with their phones. What has happened since the update to Android 2.1 is that some phones get dead silence (can't hear the person they call nor can the other end hear you). The only solution is to reboot the phone, though the problem will re-appear after some time. VZW tech support for a while was simply swapping out Eris phones in hopes that the replacement didn't have the same issue. Too many were, though, and now some users have been told they're not swapping anymore. A couple of days ago, a user witnessed a car accident and was unable to call 911. Well, at least not until after rebooting the phone."

17 of 274 comments (clear)

  1. A movie comes to mind. by sethstorm · · Score: 5, Funny

    What good is a phonecall if you cannot speak?

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    1. Re:A movie comes to mind. by Anonymous Coward · · Score: 1, Funny

      Collect call from Bob Wehoddababyeetsaboy!

    2. Re:A movie comes to mind. by hoggoth · · Score: 3, Funny

      You could have really freaked her out with:

      "Collect call from OhGodNoHelpAhItHurtsLordHelpMeMakeItStopHuffHuffHuffUnnngh"

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    3. Re:A movie comes to mind. by delinear · · Score: 2, Funny

      [...] having to reboot is not a "fix".

      Clearly you've never done tech support.

  2. ha by papasui · · Score: 3, Funny

    Steve Jobs is a moron for making such a shitty phone! Oh wait...

  3. I have no mouth, by Anonymous Coward · · Score: 1, Funny

    but I must scream!

  4. Obvious... by grub · · Score: 4, Funny


    You're dialing it wrong.

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    Trolling is a art,
  5. Done this for years by Anonymous Coward · · Score: 4, Funny

    Heck, I have been rebooting my Windows Mobile phones for years to make calls. The competitors are only now catching up?

  6. You Think That's Bad... by pandrijeczko · · Score: 5, Funny

    ...what about an Eris owner trying to call a left-handed iPhone 4 owning friend who just happens to be holding his iPhone 4 by the wrong corner at that particular moment - they have *NO* hope of talking to each other.

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  7. Re:Hail Eris by ScrewMaster · · Score: 4, Funny

    Calling a phone Eris is sort of asking for it..

    Yeah ... kinda like naming a space telescope after someone whose name rhymes with "trouble".

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    The higher the technology, the sharper that two-edged sword.
  8. Re:Hail Eris by AndrewNeo · · Score: 4, Funny

    Prepare for trouble! And make it Hubble!

  9. Can you hear me now? by masmullin · · Score: 3, Funny

    Can you hear me now?
    ...
    ....
    *bzzzzzzzz*

  10. Rebooting your phone? by RightwingNutjob · · Score: 3, Funny

    At the ripe old age of 24, even I find this ridiculous. If cell phone programmers designed commercial autopilots, no one in their right mind would fly. If they designed ECU software for Toyotas, oh wait.

  11. Quick question by LynnwoodRooster · · Score: 2, Funny

    Were they holding it wrong?

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  12. Apple must be pissed by maccodemonkey · · Score: 2, Funny

    Someone has officially outdone the iPhone 4. Apple is going to have to work hard to compete with this one. Perhaps hiding the phone dialer entirely until a reboot?

  13. Re:Sucks to be poor by MadnessASAP · · Score: 2, Funny

    My mom used to hope that I wouldn't ever come back.

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  14. Re:Sucks to be poor by FatdogHaiku · · Score: 4, Funny

    I know what you mean. When I was a kid my family relocated several times... but I always found them...

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