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Long-Term Liability For One-Time Security Breaches?

An anonymous reader writes "Not a month goes by where we don't hear about a theft of some organization's laptop containing sensitive personal information, not to mention the even more frequent — but often kept secret — breaches into company networks and databases. It is definitely true that you should be responsible for the security of your information when you handle it, but what happens when the theft of your information is not your fault? You have handed over this information to a company or organization and trusted them to keep is secure, but they failed. They might notify you of the breach or theft, and they might even set up a credit monitoring service for you for a year or two, but the problem is that this information may be used years from now. Is it fair that you have to worry for decades and pay for further credit monitoring when they are to blame for your information ending up in the wrong hands?"

10 of 119 comments (clear)

  1. Contract by decipher_saint · · Score: 3, Insightful

    Not to sound condescending, but when you hand your stuff over to a third party generally there is a contract signed between you and them, what you are looking for *should* be in that contract.

    --
    crazy dynamite monkey
  2. Screwup? by girlintraining · · Score: 3, Insightful

    Your security should be more costly to bypass than what the security is protecting. If you can't do this, you're making a business proposition to the world: "Hey, free profit at my expense. Inquire Within." If you don't want to pay to protect it properly, then the best you can hope for is that someone else's stuff is more shiny than yours.

    --
    #fuckbeta #iamslashdot #dicemustdie
  3. infinite lifetime considered harmful by khb · · Score: 4, Insightful

    That all of the really useful data tends to have infinite life (birthdate, SSN or equiv for non-US, place of birth) compounds the problem (the "use case" that comes to mind is some aged drive surfaces in the used parts market and some scofflaw procures it and uses it long after the breach itself).

    Obviously, each organization should have their own ID numbers, and any given "customer" ID should be able to be associated with various time varying external credentials and really good stuff which isn't time varying shouldn't be in the hands of third parties.

    Regulators (e.g. SOX, HIPPA, UK data protection act(s)) all seem to miss the boat about limiting the scope of breeches. Legislating that no breech ever occur is laudable, but impractical. So minimizing the harm done should be the focus.

  4. Of course by John+Hasler · · Score: 3, Insightful

    > Is it fair that you have to worry for decades and pay for further credit
    > monitoring when they are to blame for your information ending up in the
    > wrong hands?

    You are liable for the actions of your agents. If they screwed up you can sue them but you are still responsible to your customers.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  5. Independent ID-Checking Service by pwilli · · Score: 3, Insightful

    This is probably about identity theft and getting e.g. loans by simply knowing the "magic" numbers of someone else's life.

    Why is it still possible to get these things in the US without going into e.g. a bank and showing them a valid photo ID (passport, driver license, ...) to let them check if you are really the person you claim to be? Makes it a lot more difficult to get these things, and shifts liability back to the banks (if you can show you never went there to prove your identity, they screwed up by giving that loan - their fault).

    If you've got a problem with a bank seeing you in person (why?), maybe a new institution could be founded that does only that: Check IDs of people for others. Like this:
    1. Request a loan
    2. Get a unique magic number of your bank that doesn't carry any information but the bank knows it belongs to you and that loan
    3. go to the ID-check-service and let them sign that number, e.g. with: "Person xyz has proven his identity" (if paperwork, or better get a digital signature)
    4. Give signed number back to the bank

    Bank knows you are you, without you ever going there in person and the ID-check-service doesn't know what you needed that signature for (they just got a "random" number and signed it for a fee).

    Expand this scheme for other services (governmental, etc.) and you get all the privacy you got now with a whole bunch of more security.

  6. Re:Information wants to be free by fuzzyfuzzyfungus · · Score: 5, Insightful

    The submitter of TFA(TFAS?) has swallowed the "identity theft" myth, and all its deliberately problematic implications, hook, line and sinker.

    Whoever came up with the concept of "identity theft" needs to be given an award for sheer chutzpah, then clubbed to death. The problem isn't "identity theft", an "identity" in this context is simply a bunch of information that is only copied, not destroyed or removed when compromised. The problem is bank fraud and various other sorts of fraud perpetrated by people using those data, against institutions who, in a masterful display of doublethink, simultaneously ask you for your SSN when you do anything more sophisticated than taking 20 bucks out of the ATM and treat the SSN like a double-secret-super password that only you could possibly know, on the strength of which loans will be granted, accounts opened, and so forth.

    However, by using the term "identity theft", the implication is created that you are the responsible party. As a token, whoever was responsible for the breach might be forced by law or bad PR to offer you a year of credit monitoring or something; but that doesn't address the root problem: banks, and other such institutions will accept laughably trivial factoids as incontrovertible evidence that somebody is you, and then try to stick you with the bag when the mistake is discovered. The problem isn't that somebody knows my mother's maiden name and my SSN, the problem is that numerous financial institutions and other such entities will happily accept possession of those facts as evidence that just about anybody is actually me. However, because it is "identity theft", I'm the one who has to watch my credit vigilantly forever, and wonder what might bubble up on a background check done in my name, rather than it being "bank fraud" or "inadequate police work", which would place the burden of responsibility on the party who ought to be responsible.

    Between public records and massive data breaches, virtually all "identity" information is effectively public knowledge. Any institution who treats possession of that information as proof of identity should be treated as guilty of gross negligence, and responsible for the consequences. The idea that if those pesky consumers were just a little more careful, we wouldn't have this issue, is as elegantly malicious as it is utterly wrong.

  7. The "secret information game" by erroneus · · Score: 5, Insightful

    This is a ridiculous game we keep playing over and over again. We have "secret information" we entrust to every business entity with which we do transactions. They aren't quite as secret any longer. And these other entities have people in them... not all of them can be trusted and you will never know who or how many whos have had access to the information. It's a very flawed system especially in light of modern communications technologies available today.

    We need a system in which credentials for transactions are good for one-time-only. I present my credit/debit card and this information doesn't change again until either the expiration date arrives or I have it changed. But if I do something with my account "device" that issues a payment ticket number (rather like a cheque in many respects) that is then presented to the business entity to be used only by that business entity and only works once, twice or however often it can be used as approved by you. That code would only be useful for the other side of the transaction because of their encryption key token must work with the ticket number I issued. Then these stupid open secrets won't need to be a concern any longer.

    The big problem isn't that people can or can't securely store this information because we already know it can't ever be stored safely and also be useful. So it needs to be stored "safely enough" but also with limited usability. What it all comes down to is a system that requires end-to-end user accountability. As it stands now, "identity theft victims" are held accountable for EVERYONE's mistakes. It's just not fair.

  8. Re:Is it fair? by shentino · · Score: 3, Insightful

    Not everyone has the choice to "man up".

    I could go on numerous examples but the biggest would be mandatory disclosure of information to an incompetent government.

    And don't even think of telling me that "I could always choose to go to jail" when doing so means I get my prints and mug shot forcibly taken anyway.

  9. Re:Two oddities by shentino · · Score: 4, Insightful

    The problem is that identity theft is profitable for more than just the thief.

    The credit bureaus make shitloads of money from identity thieves taking out loans and triggering credit reports.

  10. Re:Information wants to be free by fuzzyfuzzyfungus · · Score: 3, Insightful

    I don't think that there is any one silver-bullet solution; I just think that the allocation of responsibility to the helpless rather than to the responsible is A)massively unjust and B) definitely does retard the development of better methods.

    The fact that a bank will hand somebody a loan for some thousands because they know a couple pieces of biographic trivia about me is idiotic; but I am OK with that. It's their money, if they think that they can maximize profits by trading off security for convenience, more power to them. What really pisses me off, though, is that, after they do that, I am the "victim of identity theft" who has to watch his credit report forever, and fight an endless battle by certified mail with some Kafkaesque division of Equifax in order to rectify things. In a remotely just world, the response would be "You, a financial institution who really ought to know better, gave some guy ten grand because he knew a few pieces of public information? You dumb shit, I guess you are out the money."

    There is no perfect defense against fraud; but I bet they'd come up with something better than what we currently have, if the costs fell on them.