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Motorola Says eFuse Doesn't Permanently Brick Phones

radicalpi writes "Motorola has responded to claims that eFuse is designed to brick your device if you attempt to mod it or install unauthorized bootloaders. Yes, the device will still not operate with unauthorized software, but it will only go into recovery mode until you reinstall the authorized software. According to Motorola: 'If a device attempts to boot with unapproved software, it will go into recovery mode, and can re-boot once approved software is re-installed.'"

22 of 294 comments (clear)

  1. Permanently brick sort of like permanently dead? by noidentity · · Score: 5, Insightful

    Motorola Says eFuse Doesn't Brick Phones

    There, fixed that for you. Bricked is permanent. Non-permanent "bricking" isn't bricking at all. If you can revive it, it was never bricked in the first place.

  2. Thanks for the clarification Motorola, by KonoWatakushi · · Score: 5, Insightful

    but I will decide what software is "authorized" to run on my phone!

    No sale for you.

    1. Re:Thanks for the clarification Motorola, by Barrinmw · · Score: 5, Interesting

      Couldn't this be some sort of unfair business practices? I mean, if Microsoft made it so that only Microsoft approved programs could run on windows, they would be sued in a heart beat, what makes this different?

    2. Re:Thanks for the clarification Motorola, by daveime · · Score: 4, Interesting

      How naive can you be ?

      Suing IS the only option. Any individual consumer boycotting a product will do nothing, because they don't care about individual users ... this is why they're quite happy to deal with your "customer service" requests by letting you talk so someone in Mumbai reading from a checklist of approved questions but offering no real answers.

      Any percentage less than a certain amount are also "don't care" metrics, it simply won't make a dent on their overall sales, and is not cost effective enough to affect a recall or revision to the product.

      But a court case, together with it's bad publicity and public perception that the company isn't being totally honest, WILL have the CEOs taking notice, and might just change something to the benefit of all users.

      You are one of nearly seven billion people on the planet ... no one cares what you boycott or otherwise, no one will even know about it. Make a class action suit, and entire countries can hear about it on the six o'clock news.

  3. Re:Permanently brick sort of like permanently dead by syousef · · Score: 5, Insightful

    Motorola Says eFuse Doesn't Brick Phones

    There, fixed that for you. Bricked is permanent. Non-permanent "bricking" isn't bricking at all. If you can revive it, it was never bricked in the first place.

    It all depends on how easy it is to reinstall the software. MOST "bricked" devices could be recovered at a service center with specialised equipment for a fee (that may not make it a cost effective proposition). If an end user can make the phone unusable but can't reverse the situation using the same equipment (or at least readily available affordable - as in a few bucks - equipment) I would still call it bricked even if it can be revived.

    I have no idea if in this safe mode it's easy to install the authorised software. If it is easy I wouldn't call that bricked either. I'd just call it nasty DRM that I'll steer well clear of.

    --
    These posts express my own personal views, not those of my employer
  4. Motorola really needs to by gcnaddict · · Score: 4, Insightful

    offer a free opt-out for those willing to take the risk. I'm not sure if the capability is even there, but if the owner is willing to sign a waiver releasing Motorola from any damages in the event that anything goes wrong (a la Malware), Motorola should do it.

    --
    Viable Slashdot alternatives: https://pipedot.org/ and http://soylentnews.org/
    1. Re:Motorola really needs to by Timmmm · · Score: 4, Interesting

      This is basically what the nexus one does. You can unlock it, but it voids your warranty, and adds an unlocked padlock icon to the boot screen to show that you have unlocked it.

  5. Re:Permanently brick sort of like permanently dead by mlts · · Score: 4, Informative

    This sounds exactly like it is on the CLIQ. In the past, if you were not careful with modding, you will end up with the phone bootlooping until you put the phone in USB recovery mode, and flash a signed SHX file. Now, you can most likely use nandroid and pull back to the last backup.

    This bit people big time when a new radio ROM was available for upgrading, and people upgraded to it with a rooted/custom ROM, one had to reflash (losing root). Of course new ROM fixed the RAMDLD exploit that was used to root the phone in the first place.

    Luckily, on the CLIQ, there was a ROM that had ro.secure set to 0 that was signed by a vendor. This allowed for a recovery image to be flashed, and new ROMS pushed to the phone. Had this not been the case, I'm sure it would have been an uphill battle to get the phone re-rooted, and likely people would have moved on to other platforms and not bothered.

    All and all, this isn't great news, but it is better than having devices be rendered unusable until sent to a Motorola repair depot.

  6. Re:Permanently brick sort of like permanently dead by adolf · · Score: 5, Insightful

    No. Bricked is forever, as defined by perception and ability -- both of which are subject to change.

    A few years ago, I really fucked up a WRT54G when playing with software. I was going to throw it away, when I stumbled across a process for programming it using its JTAG interface and a parallel port. (Which worked fine.)

    So was it a brick? The answer is simple, but flexible: It was a brick until I learned that it was possible for me to recover it, at which point it ceased to be a brick.

    And now that I know how to deal with these issues, I can't successfully brick a WRT54G in the same fashion.

    A dozen years ago, I fucked up a PC by flashing the wrong BIOS. Was it a brick? Again, it's a matter of perspective. In this particular case it was not a brick, though most folks would have reasonably considered it to be completely and totally bricked. Why was it not bricked for me? Because I already knew how to fix it: Enable shadow ROM on another computer, and plug the improperly-flashed BIOS into it hot. Then, just re-flash with the correct image, put the hardware back where it was, and move on with life.

  7. OMG! Whatever shall we do? by Nitewing98 · · Score: 4, Insightful

    If this was the iPhone they were talking about, there would be front page stories in all the major newspapers and websites saying what a crappy company Apple is for locking down their device. Kind of funny when the shoe's on the other foot, isn't it? As Jobs pointed out today, the iPhone 4 has only been out 22 days and the news media was having a conniption making the antenna issue "major news." (hint: "Major news" is the war in Afghanistan and the Gulf of Mexico mess). In fact, since the whole point of Android was to be open-source (as opposed to Apple's "Death grip" on developers), it's kind of funny that Motorola feels also that there are limits to what you should be able to do with your phone.

    --

    Nitewing '98

    Everything works...in theory.

    1. Re:OMG! Whatever shall we do? by bigstrat2003 · · Score: 4, Insightful

      It is sad, that's for sure, but at the same time it's unfair to blame Android for this debacle. Android is the OS, and it's not Google's fault that Motorola is so blatantly circumventing the spirit of the OS. Apple, on the other hand, controls the entire system, hardware and software. Thus, anything you don't like about the iPhone can be squarely blamed on them.

      Personally, I just hope the rest of the industry doesn't think Motorola has had a bright idea here, and try to follow suit. I also can't see myself getting any of the Motorola phones in the future... I love my Droid, but damned if I'm going to support a company that's pulling stunts like this.

      --
      "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
    2. Re:OMG! Whatever shall we do? by Timmmm · · Score: 4, Interesting

      it's not Google's fault that Motorola is so blatantly circumventing the spirit of the OS

      I disagree. Maybe at the beginning Google had to bow to phone manufacturer's wishes, but I think it is popular enough now that they can add a few more requirements in return for getting all the Google apps. For example:

      * You have to provide Android upgrades for a year after the EOL of the phone.
      * You can unlock the bootloader in the same way as the nexus one (but it can void the warranty).
      * You have to provide a non-skinned ROM option.
      * The phone has to pass some kind of conformance test. Maybe they already do this, but it's clearly not a great test if the they do; e.g. most phones don't support call recording, behave very differently when they are sleeping, and so on.

  8. Re:Permanently brick sort of like permanently dead by jamesh · · Score: 4, Insightful

    Bricked is permanent.

    Well then by your definition it's pretty much impossible to "brick" a device without otherwise destroying it, as it's always possible to "unbrick" it by replacing code (whether via JTAG, secret button presses or other means) or swapping components.

    Back in the real world, it's a relative term. If you can't unbrick your device then as far as you are concerned it's bricked, even if the manufacturer or someone with a bit more brains could actually fix it for you.

  9. Pay attention, Motorola. Masonry lesson. by Kaz+Kylheku · · Score: 4, Insightful

    No approved software -> one kind of brick.

    Approved software -> another kind of brick.

    Any questions?

  10. Re:Permanently brick sort of like permanently dead by adolf · · Score: 5, Insightful

    Breaking in? It's not like it took prybars and hammers to open the thing. A WRT54G opens with a quick tug using no tools other than a pair of reasonably-strong hands.

    Modifying the hardware? A little. But the JTAG header was right there on the board, IIRC it was even labeled. All I had to do was solder some pins to it to be able to plug a cable into it. And I could have done it without even going that far: after all, I just needed electrical continuity, and nowhere is it written that this must involve physical modification. (Soldering is easier for one individual device, but if I had a lot of them to fix I'd have come up with something less invasive.)

    Breaking into the JTAG interface? To reprogram the PROM? You've gone off of the deep end. JTAG is a bog-standard and rather simple interface for dealing with flash at a low level. And PROMs aren't reprogrammable.

    Another reason why the device was not bricked was that it was not physically damaged: No eFuse was blown, no parts had turned to smoke, and never was it in any particular danger. It just had a bad firmware load. In other words, it was experiencing a software problem. So I loaded new software that worked, once I learned how.

    *shrug*

    In other news, some layfolk also think that a PC with a crapfested install of Windows is bricked beyond help. This opinion is, of course, wrong. But it is based on their perspective and ability.

    To use a car analogy: I have a dead GM 4L30E automatic transmission out back which died suddenly in my BMW. I fixed the car by replacing the transmission, which I knew how to do, so at no time was the whole car a brick. Now: Could the 4L30E be fixed? I guess so, but I don't know how to do that, so the tranny itself is still bricked. To someone else with different perspective and ability, it might be a quick fix, but that someone ain't me. If the day comes that I gain the ability to understand and fix automatic transmissions, or I give it to someone else who already understands these things, then it may cease being a brick.

  11. Re:Permanently brick sort of like permanently dead by adolf · · Score: 4, Insightful

    A "bricked" PSP that can be recovered using a Pandora battery is not bricked at all. It is far more useful than a brick. All it takes is a widget to tell the device to boot from whatever it is that is in the card slot instead of its internal flash. This widget happens to be known as a Pandora battery, and the only thing that is special about it is that its serial number consists of zeroes.

    Bricks don't do any of that stuff: I have a pile of them out back, and none of them possess these abilities. A genuinely bricked PSP would resemble a brick, not an electronic device that can easily be brought back to usefulness.

    Regarding "user perspective," I have bricked a lot of things (both electronic and mechanical) that I was simply unable to fix myself while being unwilling or unable to pay someone else to do it.

    Nonetheless, I am a PSP user. And I am a WRT54G user. And a Droid user. I use them all in ways other than what the instructions say that I should be able to, but that doesn't make me less of a user -- I'm just a user with a different perspective than most have.

  12. Re:Permanently brick sort of like permanently dead by Kenja · · Score: 5, Informative

    Funny... cause the USB cable is in the box the phone came with.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  13. Re:Permanently brick sort of like permanently dead by Kenja · · Score: 4, Insightful

    Frankly, I'd be interested in knowing how they rooted the phone and then changed the boot ROMs without using a USB cable...

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  14. Re:Permanently brick sort of like permanently dead by Anonymous Coward · · Score: 5, Funny

    you know what'd be fun? Let's spends several hours debating the "actual" meaning of a slang term. Can we do hella next? Because my friend says it means "really really" but he's just a fucking retard because I'm positive it means "really really really".

  15. Welcome to trusted computing by karlandtanya · · Score: 4, Insightful

    If this works--which is to say that the phones still sell and Moto suffers only tolerable humiliation, expect to see more.
    And if it does fly, look for it be in your general-purpose computer, soon.

    Let's hope the popular blogs make a big stink about it.
    'Cause nobody is listening to the crackpots on /.

    --
    "Reality is that which, when you stop believing in it, it doesn't go away." - Philip K. Dick
  16. Re:Permanently brick sort of like permanently dead by mounthood · · Score: 4, Funny

    Frankly, I'd be interested in knowing how they rooted the phone and then changed the boot ROMs without using a USB cable...

    up up down down left right left right B A

    --
    tomorrow who's gonna fuss
  17. Ordered Sprint HTC EVO 4G on Friday by crow · · Score: 5, Insightful

    Too late. I don't know if I'll ever need to root my phone, but I want to know that I can. I was considering the Droid X and the HTC EVO 4G, and eFuse was the leading reason for selecting the HTC phone.

    It's my phone, if I didn't want control, I would get an iPhone.