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Feds To Help Train 50,000 Health IT Workers

Lucas123 writes "The US Department of Health and Human Services is spending about $144 million on grant programs at more than 80 colleges and universities to help fill a void of about 50,000 workers for IT jobs in the healthcare industry. The workers are needed to help hospitals, physician practices and other healthcare entities to roll out electronic medical records, which the government is promoting through the use of reimbursement funds for those who implement EMRs and penalties for those who don't. The Health IT courses are set to begin this fall in five regions around the US and are aimed exclusively at workers who have previous IT or healthcare experience."

33 of 212 comments (clear)

  1. yeah, sure is a lack of unemployed IT types by FuckingNickName · · Score: 4, Insightful

    How often must the government / industry claim there is a lack of qualified workers in some field before people just laugh and wonder who wants to bring down whose salary?

    How about giving them loans for training which are paid back as part of their salary once they've secured a job?

    1. Re:yeah, sure is a lack of unemployed IT types by bsDaemon · · Score: 2, Insightful

      Wouldn't bringing down salaries for IT workers in the health care industry reduce health care costs? Isn't that basically what the whole debate was about with regards to health care "reform" was about for the last 2 years? They need more IT people to support moving everything to computers, but that means they can pay them less at the same time, as there's a larger supply than demand at that point. Makes sense to me, even if it sucks. But not my industry, so meh.

    2. Re:yeah, sure is a lack of unemployed IT types by beakerMeep · · Score: 3, Insightful

      Do you have any concept of IT worker salary? This wasn't what the health care debate was about. Your average IT grunt making 50-100k was not the cause of ballooning health care costs. Really there is nothing wrong with the government putting grants towards creating industry efficiencies. EMRs are sorely needed and some seed money to start training programs is not a half bad way to help nudge the industry (and doctors) towards EMRs.

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    3. Re:yeah, sure is a lack of unemployed IT types by Anonymous Coward · · Score: 2, Informative

      Grunts don't make 50-100k. Hell, I've known managers who don't make that. The only people I've personally known were either important to the company or taking on bigger responsibilities than you are aware of.

      The people who handle your servers/routers or run cables are not grunts, the reason they make 50-100k is because maintaining your system services requires major skill and dedication while cabling is tiresome and dangerous work akin to electrical wiring. These are big jobs and if you're offering $35k a year then you have absolutely nobody to blame but yourself if the only applicants are incompetent and dishonest.

    4. Re:yeah, sure is a lack of unemployed IT types by Senes · · Score: 3, Insightful

      That's just it. If you don't pay people what they're worth, you don't get them. Instead you get their cheap alternative. You don't want to pay full price for a product? You buy the cheap alternative. But then you notice it's not the same, but you can't blame anyone but yourself because you were the one who chose not to pay for the real thing. You don't think cable TV is worth the price the company charges? Then you don't get it, simple as that. What we have here is spoiled corporate brats who don't want to pay what something costs but then whine when they don't have it.

  2. This is corporate welfare. by Senes · · Score: 4, Insightful

    Instead of tapping into the underemployed IT labor resources, which would cost more money, businesses have instead successfully lobbied the federal government to spend its own money to solve their problems for them.

    Were at Wal-Mart 2.0, now any job can be paid by government instead of the employers themselves.

    1. Re:This is corporate welfare. by DriedClexler · · Score: 2, Insightful

      Yes and no. It looks like most of these will fund training for technical schools which are, as the /. crowd already knows, basically worthless for actually being productive in IT, and probably won't help you get a job. (The stories of people who went into debt to go to one of these schools, hoping to get an IT job but becoming just as unemployable anyway.

      What's worse, as those who get e.g. "Cisco certification" know, it can tell employers that, "This applicant knows enough to destroy your system, but not enough to get anything done."

      The best that can happen is that this will just become some "checkoff requirement" -- doesn't help you with your job, but doesn't hurt either, just wastes time.

      More money down the shithole. If it's welfare, it's welfare for the worthless colleges that keep rooking the unemployed.

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  3. Re:drug testing? by drsmack1 · · Score: 2, Insightful

    I have a friend in I.T. and he regularly smokes pot and will occasionally take other things that mess him up. This *does* make him less reliable and he is less consistently available to work when scheduled.

    Knowing him has made me more in favor of the employers right to test for drugs (as part of the employment contract).

    I'd really like there to be some sort of disincentive for him being high as a kite (or recovering) whilst he is working on medical equipment that may be keeping someone alive.

  4. there is no shortage... by snooo53 · · Score: 4, Insightful

    I find it extremely hard to believe there is any shortage of IT workers capable of doing healthcare development/implementation. I've actually worked with development for the healthcare IT industry and I could explain to any reasonably intelligent IT person the compliance guidelines they need to follow in a couple hours. This stuff isn't hard if you know your way around a computer; it's requirements like any other project in the world has. This is a government handout, pure and simple.

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    1. Re:there is no shortage... by beakerMeep · · Score: 4, Insightful

      You know, as a fellow developer, I often underestimate the colossal job IT has. It's not just a matter of following a few "compliance guidelines you can learn in a few hours." This sounds to me more like training on how to install, maintain, and support EMR systems. And not only that but how to help the non-technical people (ie doctors) learn them. If you think the job of IT supporting EMR systems is somehow akin to Homer Simpson pressing the "Vent Toxis Gas now" button, you're fooling yourself and insulting the whole of the IT industry to boot. EMRs are supposed to be capable of storing someone's lifetime history of any combination of symptoms and diseases and maintained under strict HIPPA privacy guidelines. And, the number of patients and doctors to support increases the complexity significantly.

      I think your label of "government handout" is very presumptuous.

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      meep
    2. Re:there is no shortage... by Mumpsman · · Score: 2, Informative

      "This stuff isn't hard if you know your way around a computer" This is true. What's hard is finding recent grads willing to suck it up and work with 40 year old technology. If you want to submit claims to Medicare directly, you have to do it via ZMODEM on a direct dial 56k line. ATZ...ATDT PHONENUMBER...I do it every day. As for development. Do you know a lot of MUMPS programmers? Do you know a lot of programmers who know what MUMPS even is? This is what 90% of the currently used EMRs use as a backend/DB. VistA, EPIC, Centricity, Meditech...all of these vendor packages use M, and there have always been jobs for people with MUMPS skills. At least there has for the 15 years I've been doing it. With the influx of Government monay, the need will only increase. But try finding classroom instruction in MUMPS - it doesn't exist. You sound really confident though, so you are probably right.

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    3. Re:there is no shortage... by Anonymous Coward · · Score: 4, Interesting

      As someone who as worked in healthcare IT for a grand total of 5 years now I can tell you that we (Americans) and in severe trouble. This entire industry needs to be scrapped and outsourced to private industry asap. The level of incompentency is simply staggering. You have to understand a very large portion of healthcare (beyone the large private HMOs) is delivered by state institutions. That means safety net hospitals, state institutions, and hospitals that operate inside or parellel to higher ed instituions. I work on an applications team of about 80 folks (yeah 80 no shit). Most of these peeps have Analyst in thier title and many came from other areas of the organization (nursing, med techs, etc). I think there are maybe 3 or 4 of us with a realistic IT background that have actual skills to solve problems....e.g., understand relational databases, know a scripting language, undersand basic operational guidelines of managing large complex systems. Basically the modus opandi here is to throw a bunch of money at our prefered vedors and hope that we get a positive result. Combine this with a culture of "never fire anyone for any reason" and you get the worst of the worst case scenarios. This isn't FUD and I am absolutely not blowing this out of propotion. If our education system operates on any of the same principles that I see here (and I think it does), then its starting to become really clear about why thats in the shitter too. On the other hand.....good place to be when there is 15% unemployment....for now.

    4. Re:there is no shortage... by Nerdfest · · Score: 2

      So basically, it's like any other government IT department.

    5. Re:there is no shortage... by CAIMLAS · · Score: 2, Interesting

      Apparently you've never done IT work, because you demonstrate a severe lack of understanding of what's involved.

      (Oh wait, you're a developer; everyone's job but your's is easy!)

      Altering a couple toggles or switching a few bits is not the half of it. While a developer can release a bug fix at any time they so please (or not at all, as so fucking often appears to be the case) IT tends to suffer directly for a developers' shortsightedness. The people who use a developer's software rely on IT people to make it work and to remain that way. Due to poor development standards (no/poor QC/QA, amateur hour, etc.) this is usually not a terribly fun or easy process. There are often dozens if not hundreds of "gotchas" you won't find anywhere else.

      If it were just a matter of HIPAA compliance, I'd agree. But it's never that simple. There is a significant skillset for healthcare IT that the average IT monkey will never touch. Setting aside the need to not only understand the users' work process, but someone at 1st or 2nd level support in healthcare needs to understand medical terms and the roles and obligations of almost everyone in the organization.

      Oh, and we've got to deal with doctors and nurses. You thought Chatty Cathy (the man hater in HR who just plays solitaire all day and talks on the phone) was a pleasant phone call...

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  5. This is for existing IT field people by syntap · · Score: 4, Informative

    I always hate to RTFA and burst the naysayer bubbles, but "the training programs are aimed at people who already have health care or IT backgrounds -- not workers from other fields who have no previous experience or training in either discipline." As such I don't think it is dilutive in terms of IT worker salaries... they are taking people would would have been in the IT workforce and steering them to healthcare.

    This isn't the old "train the janitor to develop complex systems" move from dot-com era. However the article does not seem to address the possibility of recipients of this training going overseas with the expertise.

  6. Re:drug testing? by Sponge+Bath · · Score: 3, Insightful

    The original poster argues that invasive and unjustified prying into the private lives of employees is a disincentive to potential employees. You respond that anyone who questions those policies does drugs while on the job. You either missed the point or are purposefully ignoring it.

  7. Windows != IT by SgtChaireBourne · · Score: 2, Insightful

    Making it a general programme for people with health care experience will work. Getting even into an entry level medical job entails around 6 years of school plus at least a year or two of work experience. There are exceptions for some specialties, like phlebotomy, where the training period is shorter. Even then it still is not knowledge that can be faked or made up for in a few months of side reading. However, legitimate IT backgrounds, if present in a small ratio, can provide skills and insight not available to those who have spent years getting domain expertise in medicine.

    What can kill the project dead, dead, dead is if people with Windowz Skillz are allowed to pose as IT workers. Microsoft products have little to do with IT except that they are placeholders blocking legitimate, functioning protocols, formats, applications, and operating systems. The kind of slug that tries to make a living of of Microsoft products lacks the ability to analyze and solve problems. They're usually either rote memorization monkeys or sales marketeers. The bullshitting and lying that accompanies both the rote monkeys and the marketeers ends up costing lives when it happens in clinics and hospitals, especially when the ongoing Windows disasters collapse the hospital.

    In most cases it is easier to add beginner, basic 'IT' skills to people with domain expertise than it is to try to shoehorn people without medical training and experience into the job. That and it's easier to just throw out all closed source rather than waste resources culling just the Microsofters.

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    1. Re:Windows != IT by markdavis · · Score: 3, Informative

      Unfortunately, healthcare in the USA (and many other countries) is *extremely* entrenched in Microsoft products (trust me, I know) and closed source software. The whole "giving out money for EMR's" has been a disaster. Special interest groups have pretty much ensured that all the money will go only to "approved" or "certified" systems, which are all closed-source, commercial packages (and almost all also running on MS-Windows).

      And guess what those companies did? They RAISED THEIR PRICES for that software by the same amount of money that is being pumped into handouts to hospitals and physician groups!

      Instead of pumping billions of dollars into closed source, single-platform, commercial products that lock in customers, the Fed should have directed that money into open standards, open source, and multi-platform research and coding. You want to talk about savings? Imagine how much the industry could save if there was at least one robust, flexible, open-source, multi-platform EMR? (And no, that isn't OpenVistA). Let EMR companies make their money off custom (but open) additions, installation, training, support, hosting, etc.

    2. Re:Windows != IT by bieber · · Score: 2, Funny

      Surely you jest! Can you imagine the mayhem that would ensue if the terrorists could see the source code to our hospitals? /s

  8. Re:drug testing? by Anonymous Coward · · Score: 4, Insightful

    How do you know the pot messes him up on a long-term basis? He could just be naturally unreliable.

    There is a major difference between being presently intoxicated (which would be grounds for firing anyway) and having had a smoke in the past couple of weeks (which a drug test could yield a positive from.)

  9. As an IT worker in the healthcare industry... by WiglyWorm · · Score: 2, Interesting

    ... I say "bring it on". The IT department at the hospital I work at is bloated, inefficient, and ineffective. A lot of it has to do with our leadership and lax corporate culture, but a lot of it also has to do with the fact that 25% of our IT department is made of nurses who have not a clue about technology, and the other 75% of it is made of technology people who know nothing about medicine/hospital work. I can honestly say that some of the wacky decisions the IT department has made out of ignorance have negatively affected our patient care. I doubt it's killed anyone, but it has caused unnecessary delays and confusion.

  10. Re:drug testing? by Internet_Communist · · Score: 3, Insightful

    this is anecdotal at best and really speaks out more about your friend as a person than it does the effects of the drugs on him....

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  11. Re:drug testing? by markdavis · · Score: 3, Insightful

    You are an asshole. Did it ever occur to you that there are people (myself included) that have NEVER used illegal drugs and yet refuse to be drug tested because it is a violation of our privacy and almost always with no probable cause?

    1) You also have no idea what else they are testing for
    2) You have no idea what information is shared and to whom
    3) There is a absolute possibility of false positives that could ruin your reputation

    Drug testing is evil, period. Legal drugs (such as alcohol and prescription drugs, even over-the-counter meds) can be just as debilitating. Even sleep deprivation can cause severe performance problems. And those that do choose to use a illegal drug on their own time don't necessarily affect their on-the-job performance.

    If a company wants to ensure their workforce is not "impaired", then they should test for impairment through some type of coordination, response time, or mental exercise. Or perhaps even through observation of performance.

  12. Re:Works out to $30000 per worker by ferd_farkle · · Score: 3, Funny

    "Take that $150M, divide it by the 50K workers, and come up with a bill of $30000 per worker."

    You may have left your sliderule out in the rain.

  13. This is just the rise of evil diploma mills by rsilvergun · · Score: 5, Interesting

    It's been going on for some time. A bunch of wealth asshats bought out a ton of regionally accredited schools and turned them into diploma mills for soaking up taxpayer money in exchange for fake educations. IT is really popular with these bastards because it's cheap as hell to train and the rubes these 'schools' prey on think there's lots of easy money in computers because they find them hard to understand.

    There's a movement in the Obama admin to take away these pseudo-school's eligibility for gov't if they can't show 80% of their graduates get jobs in their field and actually enforcing it. Right now they're skirting around these regulations by claiming stuff like call center work is 'IT'.

    Anyway, if the gov't really gave a flying fsck they'd stop the H1-B Visa program dead. At any rate this is just more free money for the rich. Yea America.

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    1. Re:This is just the rise of evil diploma mills by rainmayun · · Score: 2, Insightful

      I doubt any accredited four year college or university could show that 80% of their graduates got jobs in their field. There's no mechanism for requiring that graduates stick to their field of study, and many find happiness doing other things, even if their income over time is reduced.

  14. Re:$3k/worker by Sarten-X · · Score: 3, Insightful

    EMR is absolutely awesome, and with regards to the government push for it: it's about time.

    I'm assuming your "unconstitutional" comment is with regards to privacy. I'm also assuming you have no idea how things currently work.

    The concept behind EMR (Electronic Medical Records) is simply taking your medical data, previously filed on paper, and instead storing it on a computer. All the previous privacy regulation (mostly HIPAA) applies, as well as extra regulations (HITECH). The information is still behind firewalls and physical locked doors. The biggest operational difference is that now third parties (like insurance providers, pharmacies, specialists, labs, researchers, etc.) can get access to your data much faster, once they have enough credentials.

    In the days of paper, a third-party representative would have to come into the hospital, go to a big room full of paper, stand there making copies of the records they need, then go back and have someone transcribe them all into a computer. For a while, all your data would be carried in a briefcase down the street, easily available for theft. Among the data the third party needs is a lot of other information they don't, but since it's on the same form, they see it anyway.

    Now with EMR, the third-party computer system can just connect to the hospital, and supply their credentials to gain access. At the hospital I work with, that means two rounds of username/passwords, plus a physical token. That's far more secure than simply needing a hospital badge and a good excuse. The records are pulled by request, so there's no extra information given. If the third party (like a pharmacy) doesn't need to know about your religious preference (kept by the hospital in case they have to call for last rites), they simply don't get it. Once the electronic medical data's in transit, it's also more secure. There's no briefcases to grab here. Instead, there's an encrypted connection inside an encrypted VPN. When the data arrives at the third party's office, it's easily formatted for their system, with no extra people staring at it.

    All in all, EMR is far better than old processes. It's faster, more reliable (think of the stereotypical doctor's handwriting), and more secure.

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  15. Digital records are NOT a good thing by shaitand · · Score: 3, Interesting

    I've been in hospitals with digitized systems. The nurses simply don't have the time to do data entry on top of their jobs.

    It's hard enough grabbing the pills and running room to room without having to stop after each one, scan the cup into the system, fix the system when it doesn't log the cup correctly or the patient opt'd not to take the drugs yet or has a script that gives a different number of pills at night vs day or spit the pills out and she needs to get more.

    Now you have nurses with several cups of pills they have to hold because the digital system already has them checked out. Patients who can't get medication because the nurse can't just go get more pills to replace the ones she knows weren't taken. People who aren't attended to at all because the nurse has to spend an extra 15 minutes per patient per room stop to handle data entry overhead.

    1. Re:Digital records are NOT a good thing by Excelcior · · Score: 2, Informative

      Working in the medical field myself, I can tell you that digitizing makes things faster, not slower. Back when it was all paper, you still had to take just as many notes and chart just as much stuff... you simply had to do it with a pen, and if you made a mistake, you had to cross it out in red, file it anyway, and go get a blank chart to copy it all onto. Then there was also the travel time aspect; when patient C was issued a new RX, you had to physically walk down to records to get the medication history and allergies report for the doctor. Now you just pull it up on the console in the operatory. All notes that are required now have always been required; the only difference is that now people can enter them with a keyboard, instead of needing good penmanship. Trust me, getting a records transfer from another clinic that does not use electronic records is always a pain; do you have any idea how poorly some nurses & assistants can write?!

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    2. Re:Digital records are NOT a good thing by Sarten-X · · Score: 2, Insightful

      So what happens to those notes? Are they copied into a permanent record? Are they made available to anyone who needs them? Or are they ignored, as in the case of my father, who suffered an allergic reaction to a surgical disinfectant, because his allergy information was compared (by a human, mind you) against the list of materials to be used, and they missed that one note?

      Paper records are great for recording notes that the doctor never wants to see again. Anything that might be useful in the future should be put into electronic form, and kept ready for use in an emergency.

      It sounds like your doctor is just following the normal computer-using routine: using Windows, logging out when leaving the room, hunt-and-peck typing, et cetera. If you want to complain about something, go complain to the people who recommend those kind of systems. The doctor could carry around an always-logged-in laptop and take some typing lessons, and you'd see a huge improvement in the time usage. EMR isn't the problem.

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    3. Re:Digital records are NOT a good thing by SonnyDog09 · · Score: 2, Informative

      bad in the old ways the doctor made a few salient notes here and there and 90% of the time was used to address issues and or questions about my sons health instead of dicking around with a computer.

      The problem with the "bad old ways" was that no-one could read the doctor's writing. If the data is entered into the EHR, not only can all of the other care providers that see your son understand what your doctor entered, but if the entries are coded correctly using one of the standardized medical vocabularies like SNOMED-CT, for example, then the computerized decision support systems can look at your son's condition and alert the provider before the inject him with something that will kill him. Being able to see your son's complete medical history, including medications, conditions and allergies will go a long way to prevent medical errors. If I cannot read your doctor's hand written notes, there is no medical history. One doctor described having to prescribe medications without being able to see the patient's current medications and medical history as "prescribing blind."

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  16. Re:The government focus on healthcare is troubling by shaitand · · Score: 4, Insightful

    A cut in healthcare expenses puts just as much capital in consumer pockets as a tax cut. Arguably, unlike the tax cut, it puts the capital in the consumer pockets that are likely to need it.

    Consumers then spend that money, into the productive economy but without screwing up a budget surplus.

  17. Uh, that's a GOOD thing. by AnonymousClown · · Score: 2, Informative

    Most of these peeps have Analyst in thier title and many came from other areas of the organization (nursing, med techs, etc). I think there are maybe 3 or 4 of us with a realistic IT background that have actual skills to solve problems..

    My wife is currently using this iPhone/iTouch medical app for her NP program. Long story short, the UI and the selections make absolutely no sense from a practitioner's standpoint. Once, after swearing at it, she asked what the fuck they were thinking. I answered, "Honey, it was probably designed and developed by programmers that have no clue what a practitioner needs or uses in a system." I know, I've worked on some medical systems for a very large medical software company that everyone in the business would know who they are and I've had to rework a few things myself because they didn't work from a practitioner's perspective.

    So, it's a good thing that at least some of the practitioners are involved.

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