Slashdot Mirror


Data Disasters More Likely To Strike In Summer

Barence writes "The turbulent summer weather leads to a surge in data loss incidents, according to industry experts. Kroll Ontrack claims that it traditionally deals with around 12% more data recovery requests in the summer months than it does in the spring, with the weather largely to blame. 'The stress on electrical devices increases if you elevate the temperature,' Ontrack engineer Robert Winter told PC Pro. 'If you have devices that are going to fail, the failure may be induced by the elevated temperature.' Winter claims failure rates tend to be higher among personal and small business users, rather than large companies, which tend to have air conditioning and humidity control. Laptops and disk drives being left in direct sunlight or in the back of cars is another common cause of failure, the Ontrack engineer added. Power surges caused by electrical storms and failure to cover adequately for holidaying IT staff are other contributory factors, Ontrack claims."

44 of 61 comments (clear)

  1. Vacation by Russ1642 · · Score: 5, Interesting

    When people take vacation they not only neglect regular maintenance but they leave behind some summer student to handle things.

    1. Re:Vacation by clang_jangle · · Score: 1
      The first line of TFA is:

      British summer leads to a surge in data loss incidents, according to industry experts

      So apparently this means nothing to the other 99.6% or so of the world's population.

      --
      Caveat Utilitor
    2. Re:Vacation by hedwards · · Score: 1

      Which is why backup should be ones primary focus. For home computers backblaze does a really good job of taking the thinking out of the process. Automatic exclusion based backups are really the way to go for that precise reason. Sure you end up spending more in media and possibly transfer costs, but it's far less likely that you'll miss files that you need. Which also makes it less problematic when you have to take a week off and the only person available to handle things isn't the person that normally does the backups.

      It's very easy to end up losing your backups because the person taking things over didn't understand the complexities involved with the system. Or know how to check to make sure things were going as planned.

    3. Re:Vacation by Tubal-Cain · · Score: 1

      But even then, doesn't half of the Earth (roughly or exactly depending on your tendency for accuracy) share the same summer, and the other half shares the other summer? ;) !

      Their summer months occur at the same time, but it's not the same summer.

    4. Re:Vacation by mlts · · Score: 1

      I'd augment Backblaze by having some form of backup on your LAN. It could be a directly attached HDD, a NAS, a tape drive, or something along those lines. This way, when something happens, it is a lot faster to fetch the 1-2TB on your system from an external HDD than it is to wait for the stuff to be re-downloaded via a cloud though a slow pipe.

      Plus, there is always the fact that nothing is 100%. One never knows if the backup cloud provider may go down, so storing all one's eggs in that basket may not be a good idea.

    5. Re:Vacation by SleazyRidr · · Score: 1

      Personally I don't care how you speak. You're all grown up now, a proper country, so you're allowed to have your own language. Just don't pretend that you're still talking English, YOU'RE NOT!

  2. Summer - Winter by Anonymous Coward · · Score: 5, Funny

    A guy named Winter tries to pin the blame for data disasters on Summer.

    News at 11!

    1. Re:Summer - Winter by ColdWetDog · · Score: 4, Funny

      A guy named Winter tries to pin the blame for data disasters on Summer.

      Summer Glau? She's pretty hot, but I didn't think that would cause problems with, er, hardware.

      --
      Faster! Faster! Faster would be better!
    2. Re:Summer - Winter by AndrewNeo · · Score: 1

      You do know she's a Terminator.. right?

    3. Re:Summer - Winter by elrous0 · · Score: 4, Funny

      Not to worry. Ultimately Winter took the fall.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    4. Re:Summer - Winter by cantcomplain · · Score: 1

      Know? Yes. Care? No. (And OBTW, you do know that's a TV show...right?)

    5. Re:Summer - Winter by antdude · · Score: 1

      Sure, she would as Cameron Phillips, a Terminator infiltration unit. She could destroy many things like hardware. ;)

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    6. Re:Summer - Winter by Chris+Mattern · · Score: 1

      But they'll spring him soon.

    7. Re:Summer - Winter by sjames · · Score: 1

      How long have you been waiting to spring that one?

    8. Re:Summer - Winter by Councilor+Hart · · Score: 1

      No, but the software might trigger a memory leak, prematurely.

    9. Re:Summer - Winter by Lord+Byron+II · · Score: 1

      I read that summary so many times thinking that they meant Winter the season, not the person. Only after I RTFA did it finally click.

      Note to editors: in these such cases, please use a title to emphasize the fact its a person and not something else. For example, "Mr. Winters".

  3. Really? by denzacar · · Score: 1

    Things sensitive to heat more likely to fail during the warmer part of the year? Whodathunkit!

    But I guess that the REAL question is - How do these numbers correlate to increased incidents of broken limbs during the winter months?
    Could it be that by breaking your computer you are appeasing the Gods of Breaking and so your arms and legs remain whole, and vice versa?

    I think that there surely is room for further research here and that we should immediately start to break some arms and legs.
    Starting with persons responsible for TFA.

    --
    Mit der Dummheit kämpfen Götter selbst vergebens
    1. Re:Really? by mjwx · · Score: 1

      Things sensitive to heat more likely to fail during the warmer part of the year?

      Not for the reasons you think.

      MBA: Drone, turn off this heating system, it's summer now.
      Sysadmin: The heating system is also the cooling system, it's keeping the servers cool.
      MBA: Turn it off anyway, this is costing us hundreds of dollars.
      Some weeks later.
      MBA: Why did the server fail, it cost us thousands of dollars.
      Sysadmin: Because dickless told us to turn off the cooling system.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    2. Re:Really? by denzacar · · Score: 1

      That still falls under my original definition.

      Also, even TFS explains that THAT is not really the case:

      Winter claims failure rates tend to be higher among personal and small business users, rather than large companies, which tend to have air conditioning and humidity control.
      Laptops and disk drives being left in direct sunlight or in the back of cars is another common cause of failure, the Ontrack engineer added.

      BTW, both persons in your story deserve to be on the "there's the door" short-list.
      Both are obviously high and mighty knowitalls with zero communication skills and no comprehension of the work-flow OR the chain of command in the company.
      Also, their abilities to cause problems through conscious uninformed action in one and conscious informed inaction in other case are perfectly matched.
      And lets not even start taking their egos in the equation.
      In a more humorous world they would end up together on a reality show somewhere.

      Although, if there is going to be an official inquiry - sysadmin is the one who will most certainly get the boot.
      He KNEW that what he was doing was wrong and he did it anyway. He'd be lucky if it only cost him his job.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens
  4. Summer Vacation? by SanityInAnarchy · · Score: 1

    I have absolutely no evidence for this suggestion, but might there also be a connection to high school students with too much time on their hands?

    --
    Don't thank God, thank a doctor!
    1. Re:Summer Vacation? by maxwell+demon · · Score: 1

      How many high school students have the cash to call a recovery company if their hard disk fails?

      --
      The Tao of math: The numbers you can count are not the real numbers.
    2. Re:Summer Vacation? by SanityInAnarchy · · Score: 1

      It said "data disasters", not specifically hard drive failures. I was thinking of the kid who gets root on someone else's machine and runs 'rm -rf /', or whatever the equivalent on Windows is.

      --
      Don't thank God, thank a doctor!
  5. Woe the Sun! by cygnwolf · · Score: 1

    "Laptops and disk drives being left in direct sunlight or in the back of cars is another common cause of failure" Pretty sure that's one of those things all the paper work that comes with electronics tells you not to do. At least I think so, I haven't really bothered to read through most of that stuff in the last few years...

    --
    Free Pie! The Pie is Also Evil!
  6. Order this book for your ops guy by tcopeland · · Score: 1

    Speaking of avoiding downtime, the recently published Web Operations is excellent. Lots of good anecdotes, advice, and procedures to make things better (RCA, 5 whys, etc). I've been doing devops stuff for a while and have picked up a lot from this book.

  7. Salashvertisement by hviniciusg · · Score: 5, Informative

    Nothing to see here, just some slashvertisement of a recovery company

  8. Re:Que sopssa trolling by oldspewey · · Score: 1

    No need to get all uptight. Que sera sera.

    --
    If libertarians are so opposed to effective government, why don't they all move to Somalia?
  9. People more likely to freeze during winter by nikomo · · Score: 1

    News news, electronics don't like heat, news at eleven. Just another slashvertisement.

  10. Obviously... by demonbug · · Score: 1

    We need mirrored datacenters, one in the northern hemisphere and one in the southern. That way we've always got one that isn't in summer.

    -or-

    My data center is on the equator, you insensitive clod!

  11. In an article involving seasons... by sradee · · Score: 1

    they had to quote a guy named Winter? Really??

  12. Small business' attitude by swb · · Score: 5, Insightful

    "This stupid computer shit is a waste of time. Put in that closet with the water and no air conditioning."

    (Equipment fails)

    "What the fuck do you mean you can't be out here by noon to fix this shit? This is critical to my business, if its not fixed by noon I am out of business."

    Is there a disconnect?

    1. Re:Small business' attitude by Verunks · · Score: 1

      "This stupid computer shit is a waste of time. Put in that closet with the water and no air conditioning."

      (Equipment fails)

      "What the fuck do you mean you can't be out here by noon to fix this shit? This is critical to my business, if its not fixed by noon I am out of business."

      Is there a disconnect?

      can't agree more, I always find myself going into server rooms that are actually a restroom or dwarves holes under some staircase, and of course nobody cleaned up this places nor the computers in the last century, so it's a bit like being Indiana Jones

    2. Re:Small business' attitude by swb · · Score: 1

      Indiana Jones? It's usually like being motherfucking Fred Sanford.

  13. Article is from the UK by idiotnot · · Score: 1

    ....where they don't have hurricanes.

    My summer IT disaster story? Imagine a large office building. Now imagine A/C units fed by a central chiller pipe. Now imagine 20 floors' worth of chiller water coming out on the floor above yours. Then imagine water cascading down the windows, and across the drop ceiling.....

    This was me in July 2005. One of the few times I didn't get dirty looks for wearing shorts and tevas in the office.

    1. Re:Article is from the UK by Zerth · · Score: 1

      In my case, it is all those AC units stressing the grid. Or lightning strikes from 5 minute storms.

      Just this month we've had 3 strikes and 2 power outages(one that only affected us for 9 hours, but rural areas were out for days). Pull lightning-struck equipment, then *bzzt* sag/surge/sag/black not 10 minutes later.

    2. Re:Article is from the UK by idiotnot · · Score: 1

      Yeah, this was all at a radio station, so the important stuff was on conditioned power. Still doesn't like getting wet. :-) Luckily, most of the broadcast equipment stayed dry. The sales floor, where nothing was on UPS power, well....

      Let's just say that it was really a good thing that a local equipment company we did lots of work through happened to have ten PCs in stock.

      On a similar note, when the power company would near peake capacity, we'd have to go to generator on a couple of our transmitters (one 100 kW, one 50 kW). I'd assume the power company had similar deals with lots of other big-time consumers (hospitals, data centers, etc.).

  14. Kinda sorta by DerekLyons · · Score: 1

    Maybe it's a slashvertisement, but if you're going after that elusive extra '9' of uptime it's certainly food for thought.

  15. 70% rule by jvillain · · Score: 1

    On a related note. 70% of statistics are made up.

  16. Applies to Data Centers, Too by miller60 · · Score: 2, Informative

    This seems to hold true for data centers as well. There were a flurry of data center power outages in the first week of July 2009. In June 2010 there were major outages at Intuit and Amazon Web Services.

  17. Fake Trend ALERT by ATrask · · Score: 1

    Industry experts from one company all notice that they have more problems in during summertime! Their ideas are corroborated by the idea that hot stuff breaks easier! Barry Collins (the author) should watch out, or his literary works will end up on this website: http://www.slate.com/id/2260970

  18. lots of big outfits have equipment in the field by swschrad · · Score: 1

    my telco, for one, has hundreds of thousands of pieces of equipment in enclosures in the great outdoors... and that's just the individually addressed stuff.

    whoa, baby, do we replace equipment when the seasons change. much of the territory can swing from 40 below and worse to 160 degrees and worse inside those cabinets. Fahrenheit. the "field ready equipment" is spec'ed to 140 degrees in many cases.

    IMPHO, field ready should mean using mil-grade parts good from -60 to +180. adds 25% to the cost. we'd save it on truck rolls alone in the first year.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  19. Google's temperature study? by eison · · Score: 1

    How does this jive with Google's study that higher temps didn't seem to really cause hard drives to fail in their data center? http://static.googleusercontent.com/external_content/untrusted_dlcp/labs.google.com/en/us/papers/disk_failures.pdf

    --
    is competition good, or is duplication of effort bad?
  20. Old news by gweihir · · Score: 1

    This is known to anybody that has at leas some awareness of what is going on with computers. The difference is large enough to be reliably observable with a small sample. i.e. the computers of your friends.

    Not news, but wasted bandwidth.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  21. Re:Common sense? by hairyfeet · · Score: 3, Informative

    There is already something similar, and free to boot. It is called Time Machine by Comodo and is what I give my more clueless customers. Just add a weekly Windows 7 image backup to an external HDD and all is cookies and cream, and it really makes my job easier. My GF lives 2 and a half hours away (had to move closer to her dad after his heart attack) and fixing her PC last time she had a serious fuck up took less than 10 minutes by phone with Time Machine. Really sweet.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  22. This is why my data center moves server locations by Anonymous Coward · · Score: 1, Funny

    This is why my data center moves server locations twice a year, Feb - October - Texas then they move by ship to Brazil mid-October.
    We have never had any data disaster. Though they charge 15x more than most places but it's so worth it.