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T-Mobile Facing Lawsuit Over Text Message Censorship

Tootech writes with this quote from Wired: "A mobile-marketing company claimed Friday it would go out of business unless a federal judge orders T-Mobile to stop blocking its text-messaging service, the first case testing whether wireless providers can block text messages they don't like. EZ Texting claims T-Mobile blocked the company from sending text messages for all of its clients after learning that legalmarijuanadispensary.com, an EZ Texting client, was using its service to send texts about legal medical marijuana dispensaries in California. 'T-Mobile subjectively did not approve of one of the thousands of lawful businesses and non-profits served by EZ Texting,' according to New York federal lawsuit."

46 of 181 comments (clear)

  1. Well they are private by Anonymous Coward · · Score: 2, Interesting

    It's not really censorship. Besides, I never say anything that needs to be censored.

    1. Re:Well they are private by TheGratefulNet · · Score: 5, Informative

      but it wasn't spam.

      no one is against actual spam filtering. but this was request/response, and that's not spam.

      from TFA:

      EZ Texting offers a short code service, which works like this: A church could send its schedule to a cell phone user who texted "CHURCH" to 313131. Mobile phone users only receive text messages from EZ Texting's customers upon request. Each of its clients gets their own special word. A party supplier might get "PARTY."

      this isn't spam, its request/response.

      to block that is just plain wrong.

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      --
      "It is now safe to switch off your computer."
    2. Re:Well they are private by metrometro · · Score: 2, Interesting

      Censorship in the West is almost always private-vs-private.

      Often, the courts serve as weapon to enforce private interests (see: libel tourism, CDMA takedowns, Wikileaks vs Bank Julius Baer, etc). This is sometimes called Accidental Censorship, but at the end of the day someone always wants this to happen, and the threat to democratic discourse and political minorities is just as real.

      Here's a discussion of the concept:
      http://commons.globalintegrity.org/2009/11/accidental-censorship-how-policy.html

    3. Re:Well they are private by ultranova · · Score: 2, Insightful

      In fact, if you read your contract, they have no obligation to deliver ANY text message. They may attempt to. That's it. "We attempted to, It didn't pass through the spam filters. Sux 2 B U"

      This is bullshit. "Attempt to" means a best effort or at the very least a reasonable effort attempt. If you didn't deliver the message because your spam filter stopped it, you didn't attempt to deliver it, for any reasonable definition of "attempt".

      Of course the court might still agree with you, being run by lawyers rather than reasonable people, but still...

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    4. Re:Well they are private by ducomputergeek · · Score: 4, Funny

      If we could get the courts to send CDMA take down notices, I think a lot of Verizon and Sprint customers would be pissed and AT&T would be shitting gold bricks....

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  2. Is this legal? by kaptink · · Score: 2, Insightful

    How is it legal for a carrier to block messages from a legitimate customer unless the messages were spam? If they are offensive or illegal then its up to the police, yes? Isn't there regulations to stop carriers from either spying on or interfering with communications?

    --
    Those who can, do. Those who cannot, sue.
    1. Re:Is this legal? by Lunix+Nutcase · · Score: 2, Insightful

      Except that blocking spam from their cell network is not the same as getting the government to tax items for you.

  3. Re:Do u want V1aGra and pr0n txt msgs? by Fumus · · Score: 2, Informative

    In Poland, I get daily text messages saying that I won a million or a car, or whatever. For me, this is spam and advertisements that I do not want. I pay for my mobile phone and for every text message I send, call I make and whatnot, but the carrier still insists on sending me spam messages which annoy me. On a bad day it can get to five texts of spam and I can't simply ignore my phone thinking "nah, this is probably just spam" without checking it if it is important.

  4. Q&A by westlake · · Score: 3, Interesting

    Explain to me why you file this lawsuit in a federal court in New York and not a state court in California - where a judge just might be a little less hostile to the trade in "medical" marijuana.

    1. Re:Q&A by hedwards · · Score: 2, Informative

      CA doesn't have jurisdiction over either company. Either WA or NY would be the relevant place to file suit. Which makes it a bit surprising given that T-mobile is based in WA and the suit should have really gone through the district court in WA state.

  5. Block All Marketing Texts by cob666 · · Score: 4, Insightful

    I'm all for shutting down marketing firms that depend solely on text messages. In the US, we pay for each text message that we receive (or it counts towards a monthly allotment). Imagine if your ISP allowed only 100 emails per month, unsolicited email would not be tolerated.

    --
    Do what thou wilt shall be the whole of the Law - Aleister Crowley
    1. Re:Block All Marketing Texts by M4n · · Score: 2, Insightful

      What?!?!?!?!?

      You pay to receive text messages? What the hell is that all about then?

      --
      In space no-one can hear your vuvuzela.
    2. Re:Block All Marketing Texts by demonlapin · · Score: 5, Informative

      Allow me to present...

      The US Mobile Market in a Nutshell:
      There are four nationwide networks, owned by AT&T, Sprint, T-Mobile, and Verizon. (Various MVNOs and regional carriers as well, but they're not relevant to this discussion.)

      Sprint and Verizon use CDMA, but do not use a UICC or other SIM-equivalent. They will not activate each other's phones. If you want to be on their network, you have to buy their phone. AT&T and T-Mobile use GSM, but their 3G frequencies are different, so you can only get EDGE speeds on a phone not made for that network. If you want a modern phone, you have to buy one specifically for one carrier. Furthermore, only T-Mobile offers a discount if you bring your own phone. As a result, Americans are always under contract, because it makes no sense not to take the new phone every other year.

      As a result of the decision long ago to have mobile phones get numbers in the area code in which they are physically located, rather than a separate one for mobiles only, the person with a mobile phone pays for incoming and outgoing phone calls. (There's no easy way to know for certain that a given phone number is mobile vs landline, and nearly all Americans have had unmetered local calls for ages.) Minutes are minutes, and it doesn't matter who called whom. While this is a different decision from the European model, there is some reasonable logic - the benefit of being mobile accrues to the person with the mobile phone, so they should pay for it.

      All the systems include caller ID, so there's also an opportunity to reject the call and not be charged. Furthermore, all numbers in the country are considered the same - calling a landline, a mobile, a mobile on another network - all charged out of your minutes. VOIP providers follow this same model; you pay a per-minute fee for calls, but the fee is the same regardless of what kind of number you are calling. So the benefit is that American mobile service, while expensive and cumbersome due to the one-carrier-per-phone situation, works exactly as if you were at home when traveling. No roaming fees, even if you travel thousands of miles, as long as you're still in the US.

      Following the same logic, we pay to send and receive SMS. This is unconscionable, since you can't decline an SMS from an unfamiliar number, but the FCC is a creature of its regulatees, and so it does nothing. If you do find out someone does not have an unlimited SMS plan, you could easily empty their prepaid account or give them a thousands-of-dollars bill on a postpaid, just by sending them texts all day and night. The only solution is to get an unlimited plan or tell your carrier to reject all SMS.

    3. Re:Block All Marketing Texts by demonlapin · · Score: 2, Informative

      You don't have a choice. I'm not aware of any US carrier at all - certainly not the major ones - that offers free incoming texts on anything other than an unlimited-text plan.

    4. Re:Block All Marketing Texts by TheGratefulNet · · Score: 3, Interesting

      I had tmobile on pre-paid. I got a few text spams. I called to complain it was going against my balance. they said there was nothing they could do! not block me on incoming or even disable the sms service.

      I watched my service drain. then I threw the phone away and never renewed with tmobile.

      I will never buy a tmobile phone again, either. that one simple thing turned me off that I now add them to my do-not-buy list. I think they were the only carrier at the time that refused to disable sms on prepaid, upon owner's request.

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      "It is now safe to switch off your computer."
    5. Re:Block All Marketing Texts by Lehk228 · · Score: 2, Interesting

      my net10 phone (and i assume all tracphone systems) only charged sms when you read them

      --
      Snowden and Manning are heroes.
  6. Why would they do this? by metrix007 · · Score: 5, Insightful

    Surely this action would remove their common carrier status? Now that they have demonstrated they have the capability to censor content, they can assume responsibility for other content that they allow through?

    Also, for those saying it is not censorship because it is not the government....no. Just no.

    --
    If you ignore ACs because they are anonymous - you're an idiot.
    1. Re:Why would they do this? by metrix007 · · Score: 3, Interesting

      What is the possible relevance of your point?

      This is blocking based on message content, not just blacklisting a number.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
    2. Re:Why would they do this? by metrix007 · · Score: 3, Informative

      Censorship is the result of something being censored. It does not matter if it is a government, Microsoft or a cell phone company doing the censoring. It is still censorship.

      --
      If you ignore ACs because they are anonymous - you're an idiot.
    3. Re:Why would they do this? by Joe+U · · Score: 2, Informative

      Websters does not have the word government anywhere in the definition of censorship or censor. Of course a private company can censor. Broadcast television does it all the time.

      The only test for censorship in this case is: 'Did they block a message based ONLY on the content of the message?' If the answer is yes, then it is censorship. That doesn't make it illegal or wrong, it just makes it fit the definition.

  7. Re:Do u want V1aGra and pr0n txt msgs? by TheGratefulNet · · Score: 3, Interesting

    I don't normally carry a cellphone. but I did for a short while when I had to (life situation) and got a pre-paid cheap unit. it did what I needed it to do, just send and receive phone calls. as it turns out, it was tmobile and there was no way to disable incoming texts. and yes, each one was CHARGED to me. a malicious person could drain down my pre-paid (!) balance and the company would do nothing to help me stop them or even get credit for them (yeah, right, one at a time).

    I let my prepaid tmobile run out and I never looked back. they will be the last carrier I ever use, if I do go back to using cellphones again (which I currently do not).

    the fact that they charge for INCOMING texts is just beyond reprehensible. when I called to complain they just said 'well, buy a package plan'. yeah, right. NOT the solution I'm looking for, morans.

    it may be the same with all carriers, now, though. you can't escape the fees for incoming texts if you are in the US. sucks, big-time!

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    "It is now safe to switch off your computer."
  8. Re:T-Mobile not part of gov't, so it's not censors by OneMadMuppet · · Score: 3, Insightful

    T-Mobile will tell you they're a COMMON CARRIER. That means they don't get to pick and choose who uses their service. By your reasoning (they can do anything they please on a private network) they could decide to drop all calls from Blacks, or women, or Republicans. How long would that be tolerated?

  9. Re:Not common carrier by Rich0 · · Score: 3, Interesting

    That's wonderful news to me.

    That means that when my girlfriend calls me on my mobile phone to break up with me, I can sue the mobile phone company for emotional distress! After all, they didn't have to deliver the call and they didn't check to see that the girl was emotionally stable before whitelisting her phone number.

    The state of law for phone companies is that they just provide service, they aren't responsible for what goes over their lines as long as the bill is paid on time and they comply with court orders. Bridge operators aren't liable if somebody drives guns over the bridge contrary to state law, and phone companies aren't liable if somebody phones in a bomb threat.

    However, once a carrier starts picking and choosing who they let use their service, they are no longer a common carrier. FedEx isn't liable when a misc package blows up. Sears is liable if a Sears truck delivers a package that blows up - since Sears doesn't deliver for the public.

  10. Opt-in? Hahahaha! by tomhudson · · Score: 4, Insightful
    They all claim to be opt-in.

    Try to get removed, and they don't.

    Then, since you contacted them to get off their spam list, they now have a "previous relationship" with you.

    Now if they had to pay every recipient - even a penny - spam would almost disappear. So don't tax email or spam - just make it a micro-transaction from one party to the other, and allow for me to white-list people who can send me stuff for free, and blacklist others who will have to pay a buck.

    1. Re:Opt-in? Hahahaha! by Zero__Kelvin · · Score: 2, Insightful

      "They all claim to be opt-in.

      Try to get removed, and they don't.

      You are confusing opt-in with opt-out. Opt-in means I don't even get the first message unless I requested it.

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    2. Re:Opt-in? Hahahaha! by Courageous · · Score: 3, Informative

      He wasn't confusing it. He's saying the other end will claim you opted-in.

      C//

  11. Re:Well they aren't spam by Smallpond · · Score: 5, Informative

    "Mobile phone users only receive text messages from EZ Texting’s customers upon request."

    You text a request and it sends you a response, that's how EZ Text works. But don't read the article or anything.

  12. Re:T-Mobile not part of gov't, so it's not censors by noidentity · · Score: 2, Insightful

    It wouldn't be censorship. That was my only point. I didn't say anything about it being a problem. There are plenty of problematic things that don't fall under the label of censorship.

  13. Re:Well they aren't spam by tomhudson · · Score: 4, Informative
    As I pointed out elsewhere, there is no requirement that TMobile make their sms gateway available to any non-subscriber, and that includes short-code services.

    Also, there is no requirement that TMobile actually deliver *any* sms message - read your contract. the big print giveth, and the small print taketh away.

  14. Re:Marijuana is not legal by metrix007 · · Score: 3, Insightful

    as soon as any of those text messages cross state lines, and T-Mobile is aware of it, they can get screwed for it.

    They can now. They couldn't before, as they were just a carrier.

    --
    If you ignore ACs because they are anonymous - you're an idiot.
  15. Re:T-Mobile not part of gov't, so it's not censors by Zorque · · Score: 3, Informative

    The definition of the word "censorship" says nothing about the Government. Just because those text messages don't get first amendment protection here doesn't mean they're not being censored.

  16. Re:T-Mobile not part of gov't, so it's not censors by WillDraven · · Score: 4, Informative

    Where in the hell did you people get the idea that "if it's not a government doing it, it's not censorship." It may not be illegal or constitutionally prohibited censorship, but if anybody stops you from communicating anything anywhere, it is censorship. You can argue whether it is legal, ethical, necessary, etc., but it is still censorship.

    --
    This is my sig. There are many like it but this one is mine.
  17. Re:Marijuana is not legal by Anonymous Coward · · Score: 2, Insightful

    You do realize that these are just messages about legally available marijuna, not the actual substance itself, traveling through their switches and communications gear don't you?

    Should common carriers be allowed to examine your text messages and decide what to block? Your email? Your voice communications?

    Should we all be prohibited from talking or texting about things or activities which are illegal in some places but not necessarily where we live?

  18. Re:T-Mobile not part of gov't, so it's not censors by neumayr · · Score: 2, Insightful

    Censorship is a free for all game, anyone can join in.
    Or can you point me to some definition of censorship that required a government to do the actual censoring?

    --
    Truth arises more readily from error than from confusion. -Francis Bacon
  19. Don't Trust EZ Texting by Guppy06 · · Score: 5, Informative

    Run by Shane Neman, who also runs "Club Texting," both companies are known for sending out unsolicited text spam, which is illegal under the Telephone Consumer Protection Act (because the recipient has to pay to receive the message). When not avoiding disclosure of legal liabilities to their customers, they're quietly lobbying the FCC to get the same odious protections Congress gave junk faxers.

    http://www.commlawblog.com/tags/club-texting/

    EZ Texting makes sure to send their messages from obfuscated domains with "private" registration information (spammers apparently don't like being spammed, or being served lawsuits).

    I doubt this is less about the content of the advertising and more about T-Mobile responding to customer complaints and attempting to cut off an unlawful advertiser who's trespassing on their networks. A spammer is a spammer is a spammer.

    1. Re:Don't Trust EZ Texting by JDS13 · · Score: 4, Insightful

      In that case, T-Mobile should have notified EZ Texting that the shutdown was because of complaints about unsolicited texts, which are a violation of their terms of service and of Federal law. I'm sure there have been complaints about EZ Texting - I'm a T-Mobile customer and have called them to complain about unsolicited texts. I've also filed 1088's with the FCC.

      Blocking a spammer wouldn't create this lawsuit or publicity.

  20. why can't there be free incoming and 1-800 like # by Joe+The+Dragon · · Score: 2, Interesting

    why can't there be free incoming and 1-800 like numbers that are free to to text (they pay the costs) and 1-900 like ones where you don't pay the base rate + there own rate (you just pay there rate)

  21. Re:Do u want V1aGra and pr0n txt msgs? by TheGratefulNet · · Score: 2, Interesting

    yes, it was (maybe still is) different. I was NOT on contract, I was on pay-as-you-go mode.

    they hope to lose you in the noise; tell you to buy a bulk plan so that the 'one or two' (yeah right) spams dont' really cost you anything since you had extra messages in your bulk plan (their sales pitch).

    but you can't do that on prepaid. their prepaid 'story' had holes larger than swiss cheese.

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    "It is now safe to switch off your computer."
  22. Re:Not common carrier by TheGratefulNet · · Score: 2, Funny

    That means that when my girlfriend calls me on my mobile phone to break up with me

    look, if you want to be believable here, you have to avoid outright lies.

    this is slashdot.

    come on.

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    "It is now safe to switch off your computer."
  23. Re:Well they aren't spam by iammani · · Score: 3, Interesting

    Dont we already have telephone neutrality?

  24. Re:Do u want V1aGra and pr0n txt msgs? by Cylix · · Score: 2, Informative

    I'm not sure how long ago that actually was.

    I've been with tmobile for a few years and as long as I remember there has been the ability to block messages.

    I just looked to confirm and it's actually more fine grained now. Email, Text, Picture, Content Downloads....or just block them all.

    Every carrier I have been with also charged for incoming texts, but I also admit I have only used three in my lifetime. Myself, I rarely use text messages and active discourage anyone from sending me a message. It's far more economical to operate without a plan then to commit to even a base plan for any period of time.

    My experience with their phone support is also completely backwards from yours. I have never once encountered a situation in which they acted as you described. Now ATT I have had very similar experiences with.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  25. Example by tomhudson · · Score: 4, Informative
    "You may have won $5,000.00. Text BUZZ420 to find out!"

    Sucker texts BUZZ420, gets the "Sorry you didn't win, btw did you know that yadda yadda yadda."

    He gets the spam after sending the short code. They will claim a pre-existing relationship from some email he may or may not have clicked on 5 years ago from some other place that included crap about sending offers from their "partners".

  26. Re:Who I origionally tried to reply to by ultranova · · Score: 3, Insightful

    So are you saying any form of spam filtering is censorship?

    No, because I either have access to the "spam folder" where the messages tagged as spam go, or the filter is under my own control.

    Do you consider anti virus software as censorship software?

    No, because an anti-virus program is installed by me, and when it finds a virus it tells me what was blocked, why, and how to access the blocked content if I want to.

    --

    Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  27. Easy Fix by bobjr94 · · Score: 2, Insightful

    Let customers opt in/out of spam text blocking.

  28. Re:Well they aren't spam by RobertM1968 · · Score: 2, Insightful

    Really, I suspect this is far more simple than that. Medical Marijuana is illegal. In EVERY state. Period. We all already know that Interstate Commerce laws trump any state law. Do we have to agree with that? No. Can the states decide to continue to ignore that fact? Sure. But the fact is, in Federal Court, such things dont matter. It is still illegal at the federal level.

    As a company, T-Mobile cannot allow the use of their services to knowingly allow such drug transactions or discussions related to such transactions. In addition, them blocking a company that's violating such Interstate Commerce Laws is also a wise thing (in legal terms). Kinda like if you have a friend who wants to keep borrowing your car to go buy drugs. You stop letting your friend borrow your car at all - even though much of the time it might not to buy drugs, that way ensuring you distance yourself from his activities so no one can make claims that you're knowingly a part of it. This is a LOT different than Joe texting Jim for a dime bag.

    Anyway, that's my opinion on the matter, and though IANAL, I think it makes sense.

  29. Re:Well they aren't spam by LurkerXXX · · Score: 3, Informative

    Really? That's why it was broken up? It was too socialist? Wow. Thanks for that informative info Mr. AC. And here I was thinking because they were horribly abusing their monopoly power. Why, I guess I didn't realize that and I really should have loved having to pay rent on every phone in my house because you weren't allowed to own your own phone. You had to rent ALL your equipment from them.