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Blockbuster Files For Bankruptcy

Dallas-based Blockbuster Inc. filed for Chapter 11 bankruptcy protection yesterday, calling into question the futures of over 5,600 stores worldwide. The company will be evaluating each location on a case-by-case basis, and seeks to cut costs after reporting a $558 million net loss last year. Newsweek credits the company's slow adoption of new media distribution methods as a big reason for the company's decline. "... while Blockbuster discussed creating its own subscription service to rival Netflix, it wasn't until August 2004 that its online DVD rental program actually started in the US. And when, in 2004, Coinstar entered the market with its Redbox DVD kiosks, Blockbuster didn't begin installing similar devices until 2008." CNET suggests that "Leaders of pay TV services might be wise to start doing the business equivalent of digging foxholes and manning the battlements or the same thing could happen to them."

20 of 390 comments (clear)

  1. I'll miss them by beschra · · Score: 5, Interesting

    Browsing in a browser just doesn't hold up to browsing the physical media. Guess I'm just a library kinda guy.

    --
    It is unwise to ascribe motive
    1. Re:I'll miss them by MistrBlank · · Score: 4, Informative

      And conveniently these days you can borrow movies from most local libraries.... free.

    2. Re:I'll miss them by kg8484 · · Score: 5, Informative

      Guess I'm just a library kinda guy.

      Then go to the library. I haven't needed Netflix nor Blockbuster for a good long time. My library is part of a rather large network of libraries. I can go to the library itself and browse available titles and I can also put a hold online for pretty much any movie I want. Yes, I have to wait a bit longer for recent releases compared to a pay service, but I'm patient and there are plenty of older good movies that have zero wait that you can watch in the interim. Now, if you live somewhere where there aren't any good libraries, well, I guess you are SOL. I've never had this problem, but I guess if you live in the boonies it affects you.

    3. Re:I'll miss them by nizo · · Score: 5, Insightful

      Neither Netflix nor Amazon should even exist, but for the stupidity of Blockbuster and Barnes and Noble. I can see the clueless management of both companies now:

      "Oh that intertooob thingy will never catch on!"

    4. Re:I'll miss them by Albanach · · Score: 5, Insightful

      It's an incredible strategy they're undertaking.

      They don't have free streaming, so what separated their plans from Netflix was that you could exchange in store.

      Here they closed all three local stores leaving over 100,000 people without a local Blockbuster. Overnight, their rent by post plans were more expensive than Netflix and more restrictive. They also appeared to be slowing down shipping movies, where they'd often be sent out the day after your return was received, rather than the same day.

      Then they started rolling out kiosks, like RedBox. But if you have a mail in subscription, you can't use your free rental coupons in their kiosks and you can't do returns or exchanges to their kiosks.

      They seem hell bent on destroying themselves, and that doesn't engender much sympathy.

    5. Re:I'll miss them by FredFredrickson · · Score: 4, Informative

      Don't forget their end of latefees-- which ended up the king of late fees. Apparently, if you kept the DVD, no late fees occurred, because they just charged your credit card for the purchase of the movie.. (I actually wrote about this in 2005.. End of Late Fees)

      Or what about the "always in stock guarantee!" That was my favorite. Apparently, if the new release you were looking for wasn't in stock, they'd give you a little paper rain check that says "You can rent this dvd at a future date for exactly the same price it is today, no questions asked!" Which would be just awesome, except.. their prices didn't really change often.. It was the same as not getting a rain check at all. They didn't hold a copy for you or anything. It was a disingenuous marketing ploy.. each and every one of them.

      Every time they changed something, it was an insult to their customers. My $17.99 3-dvd at a time account transformed one night to $24.99. I was a little peeved, but at the time, I was enjoying the number of discs I could rent. So then they upped it one more time (about a month later) to $34.99. I dropped it like it was hot. F-that. Netflix it is. They literally couldn't have done a worse job at customer retention. It was like they were chasing me off with a big stick.

      --
      Belief? Hope? Preference?The Existential Vortex
    6. Re:I'll miss them by tooyoung · · Score: 4, Interesting

      I love my Netflix account, but I do find it difficult to make sure that I don't miss movies when they make it out to video. I tend to try to keep an eye out on the New Releases section of Netflix, but even that doesn't seem to work. The other day my friend mentioned he had rented McGruber, and I swear I never saw that listed as a new release for Netflix.

      Netflix's new release section has a problem that I've observed on all other sites that list new releases: the big movies get thrown in the same jumbled mess of a page as all of the latest direct-to-DVD crap, yoga videos, and children's cartoon collections. Sure, I like stumbling upon new movies I haven't heard of, but a lot of the time I just want to see what big releases are making it to DVD. I've yet to find a decent site that ranks new releases by popularity. Any recommendations?

      As much as I will always hate Blockbuster for charging me $250 late fees on single movies back in the day, there was something nice about walking the store and browsing the new releases. You could use the number of copies of a movie to point out the popular releases, and even if you had missed that a movie had come out several months ago, it would probably still be on the wall.

    7. Re:I'll miss them by AdamWeeden · · Score: 5, Informative

      This post needs some perspective I think. Let me qualify my post by saying:

      1) I am a former Blockbuster employee (5 years ago while I was in college).

      2) I am a current Netflix subscriber and occasional Redbox user. I can not recall the last time I walked into a Blockbuster. I think their business model is archaic.
       

      Don't forget their end of latefees-- which ended up the king of late fees. Apparently, if you kept the DVD, no late fees occurred, because they just charged your credit card for the purchase of the movie.

      Which only occurred after you didn't return it for a week! Did you think they were just going to let you keep the movie forever?

      Apparently, if the new release you were looking for wasn't in stock, they'd give you a little paper rain check that says "You can rent this dvd at a future date for exactly the same price it is today, no questions asked!" Which would be just awesome, except.. their prices didn't really change often.

      Unless this changed since I worked there, this is out and out wrong. The rain check was for a FREE copy of that title on your next visit.

      --
      I was quoted out of context in my autobiography...
    8. Re:I'll miss them by Lumpy · · Score: 4, Funny

      Sorry but a Clue by four does exist.

      It's a 2"x4" with nails in the end you swing and hit people with.

      --
      Do not look at laser with remaining good eye.
    9. Re:I'll miss them by tixxit · · Score: 4, Insightful

      You think that's bad. I live in Canada, a market that is far behind the states in terms of movie rental options. Blockbuster Canada should have seen their U.S. counterparts continual failure as an opportunity to invest in the streaming market in Canada. Instead they focused on their brick-n-mortar stores. Now Netflix has finally moved into Canada. It was good knowing you Blockbuster Canada.

  2. So sad, but it's time by Pojut · · Score: 4, Insightful

    Goodbye, Blockbuster. With news of your bankruptcy (yes, I know they aren't technically closing all their stores...yet), a bit of my childhood is officially gone.

    Tell me, fellow slashdotters: was there anything better when you were a kid than going to the video store on a friday night to rent a video game or movie? My brother and I rented COUNTLESS NES and SNES games from our local video store (Olney Video)...soooo many games. Good times, good times.

    I recognize how convenient and better services like Netflix and Gamefly are, but there's just something about going into a dusty old video store and browsing the shelves that convenience will never replace.

    1. Re:So sad, but it's time by voss · · Score: 4, Insightful

      Blockbuster was the biggest meanest dinosaur you ever saw...then the asteroid hit. Suddenly being the biggest and meanest didnt matter anymore. All
      the big stores that enabled them to triumph over their rental rivals suddenly became disadvantages over their newer smaller smarter competitors.

    2. Re:So sad, but it's time by mcgrew · · Score: 4, Interesting

      Tell me, fellow slashdotters: was there anything better when you were a kid than going to the video store on a friday night to rent a video game or movie?

      There were no videogames or movie rentals when I was a kid, kid. I spent my Friday nights at the drive-in theater (in fact I worked at one when I was a teenager). I spent a lot of time at the public library, and in my room with a slide rule and soldering gun.

      I recognize how convenient and better services like Netflix and Gamefly are, but there's just something about going into a dusty old video store and browsing the shelves that convenience will never replace.

      Netflix didn't kill Blockbuster, stupidity did. Here in Springfield the Blockbuster store closed down a year or two ago. They were stupid enough to open right across the street from Family Video and rent new releases for four bucks a day while FV rented them for $3 a week. BB rented older movies for $3 for 2 days while FV rented them for a buck a week.

      Guess what? Family Video is still there, and a lot of FV stores are in town. AFAIK that was the only Blockbuster here.

      Only an idiot opens a store across the street from the competetion and tries to charge higher prices for the same goods. Blockbuster is going bankrupt because their business model is almost as stupid as the record labels.

  3. The Onion by oldspewey · · Score: 5, Interesting

    Obligatory Onion reference

    --
    If libertarians are so opposed to effective government, why don't they all move to Somalia?
  4. Time for them to throw in the towel by MikeRT · · Score: 4, Interesting

    At this point, Blockbuster is so far behind its competitors that the only responsible choice is to liquidate its inventory, cut some severance checks and pass on the remaining cash as a distribution to shareholders.

    We're not used to thinking like that, but Blockbuster has probably not a hope in Hell of actually holding its own at this point. Therefore it should do whatever it can to pass along its remaining value directly back to its shareholders before it squanders it on a vain attempt to beat very entrenched competitors who already have mindshare high ground with the public.

    1. Re:Time for them to throw in the towel by Maxo-Texas · · Score: 5, Interesting

      There also has to be a reason Netflix can get buy on $8.95 or $15.95 a month.

      Lower salaries? Corporate offices in an inexpensive location? No corporate headquarters?

      Older companies build up fixed costs over time. If they get big enough, they get the law changed to protect them. If they don't make that size, the die off.

      I finally bit the bullet and signed up for netflix last night.

      AMAZING.

      Took under 10 minutes and I was watching "Pushing up Daisies" and then browse parts of several movies.

      With my new blu ray player (still in the box) I should be able to watch these on my TV too.. .and on my iPhone.. and at my friend's house on their computer.

      Amazing. Incentives for pirating drop waaaaay down when you get "all you can eat" for $8.95. Some stuff I'll have to wait to come in the mail.

      Seems too good to last-- to good to be true.
      At some point the people supplying netflix will raise their rates as they did on the cable tv providers.

      But for now- nice.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
  5. Re:Meh, dinosaurs died out too by careysub · · Score: 4, Interesting

    One more greedy corporation who muscled out the small, neighborhood stores and when they finally became the big kid on the block, squeezed their customers for everything they could. Now, in the light of new technology they're unable to control, they become unable to compete. So be it.

    In the words of airline stewardesses everywhere: B'bye!

    Indeed. My "venal Blockbuster" story are the sheets of prepaid rental coupons that were suitable for "gift giving". My wife bought some sheets of these to give me as a birthday gift - which I used a few times, and then discovered that they had "expired"! These were not some sort of promotional freebies, not even some sort of discount deal, they were full price pre-paid rentals! And in tiny print on the back of the coupons (not evident in any of their gift promotions) I discovered that they were only good for six months. Having advance use of our money for free, and the bonus possibility that I might lose or forget about them and thus never redeem all of them (common with gift cards) was not good enough for their profit margins - they had to convert a sale into a theft. I didn't use Blockbuster much after that - a great strategy for building your consumer loyalty.

    --
    Starships were meant to fly, Hands up and touch the sky - Nicky Minaj
  6. Re:I Won't by LordKronos · · Score: 4, Insightful

    Getting hit with late return fees just doesn't hold up to on demand streaming of tens of thousands of titles. Guess I'm just not a Luddite.

    You say this like the late fee is a required part of the rental experience. I've rented a lot of movies over the last 20 years, and never once have I had a late fee. How hard is it to return something on time? Apparently pretty hard, based one how many people get them, but I just don't understand it.

  7. Re:CEO and Investors by RevWaldo · · Score: 4, Funny

    "This is all your fault!" cried the CEO at the press conference, pointing his finger at the crowd. "We asked you, begged you to rewind, but you wouldn't, you just wouldn't, I... " His voice trailed off, then his eyes rolled back as he collapsed onto the podium, then into a heap on the stage, the toppled-over mics blasting everyone's ears with feedback, then falling silent.

    .

  8. Re:I Won't by LordKronos · · Score: 5, Insightful

    there's no connection between "I saw a movie last night" and "I must return the movie"

    Wow, you can't even remember for 24 hours (or 2 days, or however long your rental is)? I don't know what to say. Perhaps I'd just suggest that, when you're done watching, instead of throwing the movie on top of your entertainment center or somewhere out of the way, perhaps you can set it with your car keys or something, so that it's very obvious to you. I expect your response will probably be "no thanks, I'd just prefer not to rent movies instead", but if you have that much trouble remembering things, then just take it as general advice.

    I'm sure you can be anal about it and never get a late fee, but I'd rather have not go through that effort just to watch a damn movie.

    Anal? WTF? You say that like I sit there all day saying "gotta return that movie, gotta return that movie", post notes all over the house reminding me, and have a daily checklist with an item labeled "returned rentals (if applicable)". Is it anal that I remember to put on pants before leaving the house, too?