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UK Anti-Piracy Firm E-mails Reveal Cavalier Attitude Toward Legal Threats

Khyber writes "A recent DDoS attack against a UK-based anti-pirating firm, ACS:Law, has resulted in a large backup archive of the server contents being made available for download, [and this archive] is now being hosted by the Pirate Bay. Within this archive are e-mails from Andrew Crossley basically admitting that he is running a scam job, sending out thousands of frivolous legal threats on the premise that a percentage pay up immediately to avoid legal hassles."

49 of 200 comments (clear)

  1. Wow. by Cryolithic · · Score: 5, Interesting

    Is this surprising at all? I don't think anyone would be shocked at this...

    1. Re:Wow. by gilesjuk · · Score: 5, Interesting

      What is surprising is that it seems that there is little or no involvement of the police or law enforcement agencies in this.

      What appears to have happened is private companies have been granted permission to sample Internet traffic and this information is then made available to these dubious legal firms who just spam people with demands for payment.

    2. Re:Wow. by poly_pusher · · Score: 3, Insightful

      Whether anyone is surprised doesn't really matter. What matters is that this is proof of their intentions and motivations. Unfortunately information obtained through this manner can not be used in a legal setting. However, now that there are documents clearly showing intent and that there is a story making the rounds, hopefully a few more people won't cave to this kind of extortion and public outrage over these practices can continue to build.

    3. Re:Wow. by timeOday · · Score: 3, Informative

      Is what surprising? After reading the linked articles, they don't support the blurb, particularly the claim Crossley is "admitting that he is running a scam job, sending out thousands of frivolous legal threats on the premise that a percentage pay up immediately to avoid legal hassles." He does come across as something of a jerk, but then, a lot of people probably say things about ex-wives.

    4. Re:Wow. by tomhudson · · Score: 5, Informative
      No, actually, making false accusations in the hope of obtaining money is extortion. While the threat of legal action is specifically exempt, the threat of public embarrassment (accusing old people of downloading a gay porn video called "Army Fuckers") is not.

      Also, given that they claim to have "forensic computer evidence" when they do not (sorry, a date and time from a server log, without the hard disk in the server being removed to preserve the "evidence", and a proper chain of custody, is not "forensic evidence").

      This is why BritGov is investigating them.

    5. Re:Wow. by tomhudson · · Score: 2, Insightful

      All that's irrelevant. They made a specific claim - that they had "forensic evidence" - and they don't. A letter from British Telecom saying that IP address W.X.Y.Z was used at such and such a time and date is not forensic evidence. There's no scientific testing involved.

    6. Re:Wow. by tomhudson · · Score: 2, Informative
      Why don't you look it up yourself instead of demonstrating to the world that you're a moron?

      http://www.businessdictionary.com/definition/forensic-evidence.html

      Evidence usable in a court, specially the one obtained by scientific methods such as ballistics, blood test, and DNA test.

      A letter from BT is NOT "forensic evidence". http://legal-dictionary.thefreedictionary.com/Forensic+analysis

      The application of scientific knowledge and methodology to legal problems and criminal investigations.

      Sometimes called simply forensics, forensic science encompasses many different fields of science, including anthropology, biology, chemistry, engineering, genetics, medicine, pathology, phonetics, psychiatry, and toxicology.

      The related term criminalistics refers more specifically to the scientific collection and analysis of physical evidence in criminal cases. This includes the analysis of many kinds of materials, including blood, fibers, bullets, and fingerprints. Many law enforcement agencies operate crime labs that perform scientific studies of evidence. The largest of these labs is run by the Federal Bureau of Investigation.

      Forensic scientists often present Expert Testimony to courts, as in the case of pathologists who testify on causes of death and engineers who testify on causes of damage from equipment failure, fires, or explosions.

      Modern forensic science originated in the late nineteenth century, when European criminal investigators began to use fingerprinting and other identification techniques to solve crimes. As the field of science expanded in scope throughout the twentieth century, its application to legal issues became more and more common. Because nearly every area of science has a potential bearing on the law, the list of areas within forensic science is long.

      Again, a letter from BT is not "forensic evidence", any more than a letter from YOU would be. By itself, it proves nothing, and can't even be used as evidence.

    7. Re:Wow. by Khyber · · Score: 3, Interesting

      What, you didn't bother downloading the TORRENT and READING THE EMAILS FOR YOURSELF?

      I'm on ~3200th e-mail right now. This man is GOING DOWN HARD.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  2. Duh by QuantumG · · Score: 3, Interesting

    I've gotten, umm.. a dozen or so cease and desist letters over the years.. my response to every single one of them has been to ignore it. No response. They never follow up. Why would they? It's a fishing game, the only way they can get you on the hook is if you take the bait.

    --
    How we know is more important than what we know.
  3. As many suspected. by SuricouRaven · · Score: 5, Insightful
    I think many people have long suspected that firms like this were running a 'threaten first, confirm later' policy. After all, there is no penalty for ACS:Law if they mistakenly threaten a non-infringer, so what incentive is there for them to be accurate?

    The submission is a little inaccurate. Crossley didn't admit, even implicitly, to deliberatly running a scam. What he has admitted is that the data upon which ACS sends out it's threatening letters is of poor quality and riddled with inaccuracies so severe even the clients are complaining - but even though he knows that many of those he accuses are innocent, he threatens them anyway because it's faster and cheaper than producing accurate data. Instead, ACS just threatens to sue anyone who criticises this practice for libel. I imagine that works very well, given that the UK arrangement of libel law is quite infamously written in favor of the plaintiff.

    1. Re:As many suspected. by Any+Web+Loco · · Score: 3, Informative
  4. Pointless. by ledow · · Score: 5, Interesting

    And probably all rendered inadmissible in court because they were obtained illegally. Way to immunise a guy against an awful lot of evidence.

    I know someone who was threatened by ACS:Law. As with all things serious, we researched it and discovered it was likely a scam, and this was WAY before they were news-worthy. The threat was ignored, except for a polite response, and nothing else happened. If you pay up, you're a moron. If you think this will stop such companies, there are no shortage of other morons willing to pick up such easy work, and they don't even need to be anywhere near a lawyer themselves.

    DDOS, hacking, etc. isn't doing anything but legitimising their actions should they go to the mainstream media. Just ignoring their threats and/or inviting them to court, as any sensible person would do (and have done - ACS:Law are under investigation by various high-level UK legal authorities for legal irregularities) does infinitely more.

    The guys an scamming idiot, but it's like a playground fight here - I can guess how much a moron he is without having to break into his personal emails and just because they might reveal he is an asshole doesn't mean that you've "won" anything against anti-piracy lawsuits or even against legal threats with zero evidence. All you've done is become nothing more than a publicity generator. How long before I see on the news: "Pirates hack into law-firm's servers, distribute private emails, law-firm says it's represents the mindset of the people they are chasing".

    1. Re:Pointless. by Anonymous Coward · · Score: 4, Interesting

      That's actually an excellent question - is a file that was visible in the root directory of a web server for download, illegally obtained?

    2. Re:Pointless. by Anonymous Coward · · Score: 2, Interesting

      Umm, I'm not a lawyer, but my understanding is that under UK law (as opposed to US law) evidence that has appeared as a result of an illegal act, especially if the illegal act was by a third party unconnected to any investigation/civil action began, is not blanket rendered inadmissible in court. (That's not to argue about whether it should be or not, just what the law is.)

    3. Re:Pointless. by James_Duncan8181 · · Score: 5, Interesting

      In UK law, this would be admissible in the court. Even if the police break the law obtaining evidence, it is still admissible. The punishment for the methods used is, unlike the US, a separate issue from admissibility.

      --
      "To any truly impartial person, it would be obvious that I am right."
    4. Re:Pointless. by NotBornYesterday · · Score: 4, Interesting

      I wonder if this would meet the threshold for "making available" that RIAA et al base their lawsuits on.

      --
      I prefer rogues to imbeciles because they sometimes take a rest.
    5. Re:Pointless. by equex · · Score: 2, Informative

      Anyone could have gotten the file by going there at the right moment, regardless of whether he was part of the DDoS or not. If you put a bunch of files in the web server root while its still online, you can't argue that it wasn't meant to be published, because that is where you put files when you want to publish something. It would have been different if the files where obtained from another computer. (let's say you got into a command line on the web server and found out about samba shares and whatnot, to another office machine). It is a security blunder, but you can't blame anyone else for the results. IANAL.

      --
      Can I light a sig ?
    6. Re:Pointless. by kurokame · · Score: 2, Informative

      And probably all rendered inadmissible in court because they were obtained illegally.

      Bullpocky. They posted it to a public server, even if it was through incompetence. They're being presented in courts as technical experts, so that little detail should be absolutely no defense.

    7. Re:Pointless. by Nyder · · Score: 2, Interesting

      This evidence was obtained illegally, however it's enough that it could start an investigation where they could then gain the same, or more evidence via legal means (seized computers, lawful investigation with write blockers)

      No, it wasn't obtained illegally.

      They put the backup of their website on their frontpage.

      They made it available. Did they mean to? No. But they did.

      Nothing illegal about downloading it.

      --
      Be seeing you...
  5. The DOS did cause leak. by Anonymous Coward · · Score: 5, Informative

    It was a chain of events, which was triggered by the DOS. According to what I read, in the process of countering the DOS, the default home page was briefly moved. This exposed a listing of the root directory, which happened to contain a backup image, which was rapidly grabbed by the DOSers.

  6. ...deliberately does not target TalkTalk or Virgin by bobstay · · Score: 5, Interesting

    From TFA: "Email evidence that ACS:Law deliberately does not target two UK ISPs, TalkTalk and Virgin Media"

    That's interesting. I'm with Virgin so that's nice to know. I wonder why these two?

    Perhaps they don't cave as easily as the others.

  7. Re:has resulted? by Anonymous Coward · · Score: 5, Informative

    The DDoS brought their servers down. They went down in flames so ACS:Law had to reinstall everything and their idiot admin exposed their entire website (mostly tons of confidential information) to the public. I downloaded it myself, the file is called backup-8.24.2010_12-58-28_acslawor and the shit I found in it was very scarry. If it wasn't for the DDoS, we wouldn't have gotten our hands on this file. Go die somewhere and stop posting shit you don't know anything about.

  8. Common strategy by Andy+Smith · · Score: 5, Insightful

    It's the same strategy used by police and councils, sending out fines with threats of prosecution for minor motoring offences. Realistically the case is unlikely to go to court, but people pay up anyway because: (1) they want to avoid the months of worry, waiting to find out if they are taken to court or not; (2) often the case would be heard hundred of miles from their home and, even if they win, they can't recover their travel / accommodation expenses; and (3) the court system is notoriously biased against the motorist and appeals are expensive and complicated.

    This isn't as off-topic as you may think. People have been convinced by government / police campaigns that paying the fine is "the done thing". For example, someone driving at 67mph in a 60mph zone may be faced with a £30 fine, but if they let it go to court they risk getting 6 points on their license (halfway to losing it!) and a fine in the thousands.

    This is what the copyright enforcement industry is now trying to achieve: A form of "justice" based on fear. Not fear of a fair punishment for a genuine offence, but fear of being put in to a situation where right or wrong, win or lose, people suffer significant financial loss and a great deal of worry.

    1. Re:Common strategy by Inda · · Score: 4, Interesting

      The same happens with debt collection agencies. They buy huge lists of names and send threatening letters to them all, multiple times. Some people pay, some ignore, some fight.

      I keep getting chased for debts that aren't mine. The lists get sold, I get a letter. The agencies have never replied to a CCA letter (a legal requesting for information). Bunch of criminal chancers.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    2. Re:Common strategy by Andy+Smith · · Score: 2, Insightful

      If governments want to pass some laws they should be passing them against people like this

      Aside from being hypocritical, it would be self-damaging for any government to pass laws against this type of scam, because it's exactly this type of scam that governments use as a source of income.

      As governments lower taxes to gain popularity and/or win votes, they increasingly criminalise every aspect of our lives so they can fine us.

      Have you noticed that nearly every new offence is punishable by a fine, not jail time?

    3. Re:Common strategy by Andy+Smith · · Score: 2, Interesting

      You get 3 points on your licence in any case

      Sorry, yes, you're right. My only brush with the law was driving on a poorly-marked bus lane, which you don't get points for. Speeding offences do have mandatory points, yes.

      An interesting point I've heard about speed cameras: To get permission for a speed camera placement, the police must show that a _majority_ of people speed at that location. How absurd is that? Surely if a majority of people consider it safe to speed there, it probably is. The police should be putting speed cameras where the dangerous _minority_ of people speed.

      There was a big initiative launched here (Scottish Highlands) a few weeks ago, with the police clamping down on speeding motorists. The police took news photographers and TV camera crews out to village streets and roads near schools, showing officers with hand-held speed cameras. When was the last time you ever saw a police officer with a speed camera outside a school? Round here you only ever see them at the end of dual carriageways and overtaking lanes. They'd prefer to issue hundreds of fines to motorists driving safely over the 60mph limit, rather than catch the genuinely dangerous motorists doing 40mph past a school.

      It sickens me that people are being killed by dangerous drivers while the police busy themselves handing out fines to safe drivers.

    4. Re:Common strategy by SuricouRaven · · Score: 2, Insightful

      The jails are getting full. They've reached the point in both the US and UK where rehabilitation is being ignored in the desperate attempt to just cram everyone into the limited space somehow.

  9. Can you hear that? by Torinir · · Score: 5, Interesting

    It's the sound of the copyright lobby having another heart attack.

    When will the governments of the world finally say "Enough is enough" to these clowns?

    It's not like all this litigation and threats are profitable or anything. I believe /. had an article on the fact that RIAA spent $16m to recover $391,000 in 2008. It was worse in 2007, when they spent $21m and only recovered $516,000. I know it's been all over the place at various points. Add in the frivolous lawsuits, DDoS attacks and harassment of uninvolved individuals, and the whole copyright lobby looks like an organized crime syndicate.

  10. Not pointless by Anonymous Coward · · Score: 2, Insightful

    In what dream world would there ever have been a case against him to begin with? "oh noes, it's rendered inadmissable". Wake up from your fantasy, it's this or it'd never even surface AT ALL.

    No, it's a safe bet that destroying his business and his name IS in fact the winning move. As can be seen, he was already being doubted by his clients ("rights holders"), this will likely mean he's dropped like a hot potato. No clients, no income, no income no "Lambo".

    Not saying it'll really change anything, but at least one more Douche is getting what he so justly deserves.

  11. Re:Wow. - Extortion vs Coercion by DevConcepts · · Score: 2, Informative

    There is a difference!

    http://en.wikipedia.org/wiki/Extortion
    Extortion, outwresting, and/or exaction is a criminal offense which occurs when a person unlawfully obtains either money, property or services from a person(s), entity, or institution, through coercion.

    http://en.wikipedia.org/wiki/Coercion
    Coercion (pronounced /korn/) is the practice of forcing another party to behave in an involuntary manner (whether through action or inaction) by use of threats, intimidation, trickery, or some other form of pressure or force. Such actions are used as leverage, to force the victim to act in the desired way.

  12. Re:...deliberately does not target TalkTalk or Vir by drunkenoafoffofb3ta · · Score: 3, Informative

    No, you're being confused by the Virgin name. Virgin Media (the broadband provider) was sold to NTL. Although Branson owns shares in the company, it's not the same company as the record label -- indeed Virgin Media pay Branson a yearly fee just to use the Virgin brand. Further, the Virgin record label was sold off to EMI years ago.

  13. Re:Not just piracy... by MichaelSmith · · Score: 3, Informative

    Its been a scam for longer than the internet has been around.

  14. Re:Wow. - Extortion vs Coercion by commodore64_love · · Score: 4, Informative

    Perhaps there's a difference legally, but I don't see any difference for the common man.

    "Pay us $5000 or else be prosecuted," is extortion in my mind, especially since it involves money. The law firms are acting like members of The Family. "Pay us money or else we'll rough you up."

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  15. Data protection act hmmm ;) by Stu101 · · Score: 4, Insightful

    Just a thought, and I am not really too up on it, but by allowing peoples details to be leaked, including address, phone number, account numbers etc isn't this company negligent in its duty to keep such information confidential.

    If I was an "Infringer" I would be asking how much for ME to go away after you really screwed up by not even having rudimentary security in place as is required by the DPA and peoples details downloadable my poor data hygiene.

    --
    http://www.writeitfor.us - Writing IT for the IT generation.
  16. Re:Wow. - Extortion vs Coercion by tomhudson · · Score: 3, Informative
    Legally, any attempt to get someone to do something by means of threats, etc except the threat of legal action is extortion. That's why you can threaten to sue someone, and it's not extortion. However, the way these were done crossed over the line, in that they also included false claims of having "forensic evidence", as well as the implied threat of public humiliation for being accused of downloading gay porn, and for asking for an arbitrary amount, rather than saying "these are the damages we've suffered." That last one is a killer - you cannot just ask for money - it has to be in relation to damages.

    Stores had a policy of catching teen-age shoplifters, then sending their parents a demand letter saying they wanted $300 for some nebulous "costs". The judges rightfully threw it out. When someone does you harm, you're entitled to be compensated. You may even be entitled to exemplary damages. However, unless there's an amount that is set by statute (which is why they're known as "statutory damages"), you can't just "pull a number out of the air."

    Trying to get what you, as a lawyer, should know the law does not allow, is extortion because your threat of legal action is being used to commit a crime. You no longer enjoy the "except threat of legal action" exemption.

  17. Re:has resulted? by TheRaven64 · · Score: 2, Interesting

    Not sure about the legality of their scam, but I do wonder if making this stuff available constitutes not taking sufficient care to preserve confidentiality and is enough for disbarment.

    --
    I am TheRaven on Soylent News
  18. Re:Cavalier attitude by TheRaven64 · · Score: 2, Insightful

    Actually, people didn't decide the old way was better. The old way was an absolute monarchy, while the post-restoration monarchy was severely limited by parliament. People really decided that, having set the precedent that you were allowed to behead bad kings, having a king was better than having a Lord Protector with no such precedent.

    --
    I am TheRaven on Soylent News
  19. Correct legal terminology by Roger+W+Moore · · Score: 5, Informative

    I'd probably send a "fuck off" reply

    Please, if you are replying to a legal letter the correct response is "I refer you to the reply given in the case of Arkell v. Pressdram".

  20. Re:...deliberately does not target TalkTalk or Vir by MattBD · · Score: 2, Informative

    TalkTalk definitely haven't - they were quite vocally opposed to the Digital Economy Act, and have publicly stated that they will never surrender customer's details unless presented with a court order.

  21. Re:Privacy, there must be a law? by MattBD · · Score: 4, Informative

    Sued - probably not. But they might well be at risk of prosecution. This is covered by the Data Protection Act 1998, one of the principles of which states that appropriate technical and training measures need to be taken against granting unauthorised access to data. If they are in breach of this they could well be prosecuted by the Information Commissioner's Office. DPA also requires that the data subject has consented to the processing, which makes me wonder whether by passing user data on to ACS:Law without a court order, ISP's are breaching the Data Protection Act.

  22. Re:Wow. - Extortion vs Coercion by Late+Adopter · · Score: 4, Insightful

    The difference is that people are supposed to be able to trust the legal system. "Be prosecuted" shouldn't be a threat if you're innocent, and the fact that it is is a huge damnation of our system.

  23. Re:has resulted? by meerling · · Score: 3, Interesting

    Are you sure their 'idiot admin' is really an idiot? Maybe (s)he is a sympathetic techie that took a calculated risk based on confidence of the masses and plausible deniability.

    Yeah, I know the odds aren't great for that, but it could be possible.
    (Just imagine if you had a conscience and were the admin for those scum and a chance like that came up. What would you do?)

  24. Re:Wow. - Extortion vs Coercion by tomhudson · · Score: 2, Informative
    You don't get it, do you? Whether they follow through with the threat is irrelevant, same as whether you walk out of a bank with the money is irrelevant after you say "This is a hold-up" and stick a gun in the teller's face and keep it there, or then put the gun away and say "Please fill up this sack with money."

    Heck, you don't even need to have a real gun.

    You don't even have to have a fake gun.

    Just the act of saying "I have a gun" is sufficient to be charged with armed robbery once they give you the money.

  25. Re:Wow. - Extortion vs Coercion by tomhudson · · Score: 2, Informative
    Threats of legal action ae an exemption to extortion. (Nice little racket, isn't it?)

    However, when they step beyond the bounds of the law - for example, threatening to sue for monetary damages without actually being able to show any monetary damages OR statutory damages, and falsely claim to have forensic evidence, when the server logs in question were not yet properly analysed (sorry, but saying that a log shows that ip 11.22.33.44 was used at such-and-such a date, without any analysis having been performed to see if the date and time are correct, that the traffic transmitted was actually the content in question, and that the ip matched that person's computer (not their account), and falsely claiming that it is illegal to have an open wifi connection, they are now into extortion.

    It's why they're being investigated.

  26. Re:Wow. - Extortion vs Coercion by Calydor · · Score: 2, Interesting

    Actually I do get it, that was my exact point. If someone's making a threat it doesn't really matter whether it's coercion or extortion as you have no way of knowing if they're going to follow through with the threat.

    --
    -=This sig has nothing to do with my comment. Move along now=-
  27. Re:...deliberately does not target TalkTalk or Vir by Spad · · Score: 4, Insightful

    It's because they've both publicly stated that they will challenge requests for subscriber information that don't come complete with a court order - see this Torrentfreak article from a few days ago.

    "While we all know that an ISP must comply with a court order once it’s issued, Plusnet and virtually every other ISP in the UK are giving the likes of Gallant Macmillan and ACS:Law a free ride by agreeing not to contest in advance."

  28. Re:Wow. - Extortion vs Coercion by Mashiki · · Score: 3, Informative

    Well let me point this out from Canada. In Canada coercion is illegal(unless it falls under a very limited set of exclusionary rules), and extortion is illegal. Don't do it, don't do it at all here. We will come down on you hard.

    --
    Om, nomnomnom...
  29. Re:has resulted? by Khyber · · Score: 2, Informative

    The fact they left it wholly unencrypted is one of the purest violations of the UK DPA.

    Disbarment, plus jail time, is likely.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  30. Re:Wow. - Extortion vs Coercion by Late+Adopter · · Score: 2, Funny

    "Be prosecuted" shouldn't be a threat if you're innocent,

    Seriously? You couldn't finish reading that sentence to realize I was making your point? If a comment is only 2 sentences long, you might want to read both of them before rushing off to insult someone.