Best Buy Unapologetic About Charging For PS3 Firmware Updates

Posted by Soulskill on Wednesday October 6, 2010 @05:12PM from the a-fool-and-his-money dept.

donniebaseball23 writes "After discovering that electronics retailer Best Buy was charging ignorant customers $30 for the 'service' of installing updated firmware on PS3s, IndustryGamers got word from the company on its policy. Best Buy sees no problem with charging for this convenience, even though it's something Sony provides to PS3 owners completely free. 'While many gamers can handle firmware upgrades easily on their own, those customers who do want help can get it from Geek Squad, and we continue to evaluate this offering to ensure it meets their needs. The service goes beyond a firmware updates, and includes user account setup, parental control setup and other components,' a representative said."

2 of 454 comments (clear)

Re:Because? by Khyber · 2010-10-06 17:48 · Score: 3, Funny

Never played a racing game, I see. :)

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Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
Re:We're always saying stupidity should hurt, righ by svanheulen · 2010-10-06 18:21 · Score: 5, Funny

I don't hate Best Buy for preying on stupid people. I hate them for thinking of it first.